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Primus Answer Engine - Online Self-Service Tool







Primus Answer Engine - Online
Self-Service Tool

Primus Answer Engine - Online
Self-Service Tool
03/14/2003 01:28 AM

Primus has hung its CRM hat on the concept that knowledge is the power behind customer service. One of the company's offerings, the Primus Answer Engine, uses natural language processing -- which lets users ask questions in English -- to help customers find answers to their questions online.




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Primus Answer Engine - Online Self-Service Tool

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