SAS Acquires Customer Behavior Tracking Tech

Grok Headline matches for SAS Acquires Customer Behavior Tracking Tech

Customer Request Tracking System 1.2

Customer Request Tracking System 1.2 02/15/2004 02:32 AM
An application for customer online requests submission tracking and handling.

SwiftCD® Adds New and Improved Services
Including Enhanced Customer Order
Tracking and XML Web Service

SwiftCD® Adds New and Improved Services
Including Enhanced Customer Order
Tracking and XML Web Service 08/05/2004 12:24 PM
The world leader in "On-Demand" CD/DVD creation and fulfillment, SwiftCD (www.SwiftCD.com), just got even better, thanks to its announcement of an exciting array of new and expanded services to better improve performance and serve customers. A successful branch of DigitalSwift Corporation, SwiftCD has unveiled several new and improved support options for its customers, including such features as Customer 'Self Serve' Order Tracking, an expanded UPS® Tracking capability and reporting, enhanced Vendor and Customer Support and a robust XML Web Service to accompany the existing HTTP post interface. [PRWEB Aug 5, 2004]

IT Investor's Journal: Some insight into
the behavior of tech stocks

IT Investor's Journal: Some insight into
the behavior of tech stocks 05/24/2004 05:28 PM
ITMJ columnist Melanie Hollands presents a candid overview of a detailed topic: analyzing IT stocks. In it, she introduces some thoughts about the factors that characterize investing and trading in the sector -- including the single most important factor of all: the psychology of buying and selling tech stocks. Read on at ITMJ ...

Hi-tech tracking of sex offenders

Hi-tech tracking of sex offenders 05/28/2004 01:54 AM
The government may track sex offenders released from prison by using satellite systems and lie detectors.

ERExchange Ranks iRecruiter Professional
#1 ATS for Small Businesses in 2004iCIMS
also recognized with perfect Customer
Service rating in latest study on
Applicant Tracking Solution Providers

ERExchange Ranks iRecruiter Professional
#1 ATS for Small Businesses in 2004iCIMS
also recognized with perfect Customer
Service rating in latest study on
Applicant Tracking Solution Providers 06/11/2004 03:46 AM
iCIMS has been recognized for a 2nd year in a row as the Industry's #1 provider of web-based Applicant Tracking Solutions. In a recent study by the ERExchange focusing on recruitment management solutions for small businesses and corporations, iCIMS' iRecruiter Professional was recognized as the best in the Industry.This announcement follows iCIMS success in 2003 where it's mid-to-large market solution offerings were ranked #1 for organizations above 1,000 employees. The recognition validates the overall scalability and flexibility of iCIMS' solutions to meet the specific recruitment management needs for organizations of all sizes. [PRWEB Jun 11, 2004]

Motorola Gets License on Tracking Tech

Motorola Gets License on Tracking Tech 01/09/2004 09:47 PM
BizReport.com Jan 8 2004 8:12PM ET

Motorola gets license on tracking tech

Motorola gets license on tracking tech 01/08/2004 08:25 PM
Boston Globe Jan 8 2004 2:21PM ET

U.S. moving to high-tech livestock
tracking

U.S. moving to high-tech livestock
tracking 12/31/2003 08:34 AM
CTV.ca Dec 31 2003 7:17AM ET

Mad cow scare boosts high-tech tracking

Mad cow scare boosts high-tech tracking 12/31/2003 09:41 PM
MSNBC Dec 31 2003 8:33PM ET

Mad cow scare may spur high-tech
tracking

Mad cow scare may spur high-tech
tracking 12/30/2003 09:58 PM
AP via Seattle Post Intelligencer Dec 30 2003 8:40PM ET

Tracking tech raises privacy concerns

Tracking tech raises privacy concerns 04/06/2005 05:29 PM
ZDNet Apr 6 2005 9:08PM GMT

Jerusalem (School of Tech) Tracking Tool

Jerusalem (School of Tech) Tracking Tool 12/29/2003 01:38 PM
Release

High-tech tracking system explored

High-tech tracking system explored 12/26/2003 05:25 PM
Canadian Press via Canada.com Dec 26 2003 5:09PM ET

Mad Cow Scare May Spur High-Tech
Tracking

Mad Cow Scare May Spur High-Tech
Tracking 12/30/2003 09:57 PM
AP via Daily Press Dec 30 2003 8:42PM ET

Tandberg Acquires Tech for IP
Videoconferencing Across Firewalls

Tandberg Acquires Tech for IP
Videoconferencing Across Firewalls 05/21/2004 05:12 PM
The maker of videoconferencing endpoints and conference bridges is buying Ridgeway Systems and plans to imbed the company's border-crossing technology in its endpoints.

High-tech gear may ease tracking issues

High-tech gear may ease tracking issues 02/15/2004 11:32 PM
floridatoday.com Feb 16 2004 4:07AM GMT

Mad cow scare boosts high-tech tracking
efforts

Mad cow scare boosts high-tech tracking
efforts 12/31/2003 03:47 PM
MSNBC Dec 31 2003 3:16PM ET

Mad cow scare could spur move to
high-tech livestock tracking

Mad cow scare could spur move to
high-tech livestock tracking 12/30/2003 05:12 PM
San Francisco Chronicle Dec 30 2003 3:39PM ET

Judge: Police need warrant to use
high-tech tracking device

Judge: Police need warrant to use
high-tech tracking device 05/07/2004 05:39 PM
AP via Newsday May 7 2004 9:19PM GMT

Latest mad cow scare could spur move to
high-tech livestock tracking

Latest mad cow scare could spur move to
high-tech livestock tracking 12/30/2003 09:58 PM
Canadian Press via Canada.com Dec 30 2003 8:05PM ET

New York judge rules police need warrant
to put high-tech tracking device on a
suspect's car

New York judge rules police need warrant
to put high-tech tracking device on a
suspect's car 05/07/2004 02:46 PM
San Francisco Chronicle May 7 2004 6:34PM GMT

Broadlook--#1 Applicant Tracking
Software Solution--Empowers your
Applicant Tracking Software and fills
your Applicant Tracking Software with
applicant tracking relationships.

Broadlook--#1 Applicant Tracking
Software Solution--Empowers your
Applicant Tracking Software and fills
your Applicant Tracking Software with
applicant tracking relationships. 07/16/2004 03:14 AM
Whichever applicant tracking software your company uses, you need to look at the Broadlook Suite of Software which should seamlessly integrate with whichever applicant tracking software you are using. BroadLook is an integrated set of applications designed to harness the Internet as a powerful real-time data source--the data from which can be exported into your applicant tracking software. [PRWEB Jul 16, 2004]

Clockware Releases Version 4.4 -
Significantly Enhances Timesheet Styles,
Expands Status Tracking, Employee and
Organizational Data Tracking Features

Clockware Releases Version 4.4 -
Significantly Enhances Timesheet Styles,
Expands Status Tracking, Employee and
Organizational Data Tracking Features 04/05/2005 04:50 AM
Clockware announces its seventh major release in eight years, adding enhancements to its enterprise timesheet software, time tracking, leave and exception time tracking and other key timesheet system features. [PRWEB Apr 5, 2005]

Tracking Blogs, Tracking Packages --
What's The Difference?

Tracking Blogs, Tracking Packages --
What's The Difference? 03/31/2005 09:04 AM
Extreme Tech Mar 31 2005 1:16PM GMT

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience 08/22/2004 04:23 AM
{Distance Learning} Have your customer service complaints increased? Do you have a plan in place for dealing with customer service? Well help is here! Based on the eBook, "Keep Your Customer in Mind", Kim Beasley will instruct a distant learning class that helps you customize the customer service plan for your business. Registration ongoing until September 5 and class starts September 7. [PRWEB Aug 22, 2004]

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation 06/14/2004 05:06 AM
CDI Framework to be Marketed to Airlines and Enhanced by Its Creators [PRWEB Jun 14, 2004]

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention 04/08/2005 05:09 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) software and services solutions, today announced that Aon Reed Stenhouse Inc. has implemented its Customer Experience Management Suite in order to demonstrate its commitment to being a transparent, client-centric organization. [PRWEB Apr 8, 2005]

Web Tracking of Billable Time Improves
Productivity and Bottom Line/New Kyebot
Time Tracking and Billing Software
Announces Availability

Web Tracking of Billable Time Improves
Productivity and Bottom Line/New Kyebot
Time Tracking and Billing Software
Announces Availability 09/13/2004 02:58 AM
New Web-based time and billing application simplifies administrative tasks associated with tracking billable hours and virtually eliminates problems with under-billing. [PRWEB Sep 13, 2004]

Tracking the newsroom bug-tracking idea

Tracking the newsroom bug-tracking idea 02/01/2005 09:42 PM
I want to return to the idea I floated a few days ago about bug-trackin g software for newsrooms. The comment s response ranged from "neat idea!" to "it'll never work," so let's look it over again.

What I imagined was something similar to the way open-source software development projects manage bug reports. When people file bugs against such a project, they go to a publicly available online resource and enter a form that says "Here's a problem I encountered," and provide details. Different projects follow different organizational structures, but generally speaking, other developers will review the bug and try to classify it: Sometimes they'll say it's a duplicate and point to previous entries in the database that dealt with it; sometimes they'll say it's a simple problem and go fix it right away and close it out; sometimes they'll say it's a big one and leave it open to be dealt with in the future; sometimes they'll say it's a "known bug" that for one reason or another is never going to be fixed; sometimes they'll say it's not a bug at all.

For a newsroom, the idea is to provide a structure and a channel for reader dissatisfaction. You wouldn't have to follow the software model detail for detail, but the general outline could be valuable: Provide a form for readers to enter complaints, one that requires them to present details. Post the complaint publicly as soon as it's entered, and record the publication's response in a reasonably prompt fashion -- anything from "Thanks, we fixed the spelling on that name" to "we chose the phrase 'private accounts' because it is an accurate description of the president's proposal, and the label was in wide use by supporters of the idea until very recently, so we do not plan to stop using the term." The explanation is on record, and if other readers keep filing the same complaint they can simply be pointed back to the original answer. Spam? Just delete it. Letters to the editor that don't have a specific complaint? Re-route them to the letters box.

The most common objection seems to be, forget it -- this will become another free-for-all for political partisans to work out their agendas, another wide-open Internet forum that will degenerate into circular debate. Such forums already exist, to be sure; the point of a bug tracker is to avoid that outcome by choosing a narrower environment for the feedback that allows you to quickly aggregate and dispose of duplicate complaints, and that provides a public record of responsiveness and accountability. If 500 people all holler that you shouldn't say "private accounts," you can answer them once and be done with it -- but you can point each individual complaint back to your explanation, so those people understand that you actually heard them and offered some sort of response. There's a big difference between the silence of no response and "no, we're not doing that, here's why." The latter won't satisfy everyone, but it at least acknowledges that there's been an exchange on the subject.

Ross Karchner proposed a somewhat different model based on wiki practices: "1) A publically viewable changelog, where you can see, in detail, the changes made to an article. 2) A place where the author(s) and editor(s) can discuss the changes needed and made. This is also in public view..." I'm not sure whether Ross means the changelog and the writer/editor dialogue to commence from the first time the writer composed a draft, or only upon publication. The former is, I think, too wide open -- even a blogger has the right to compose a posting and revise it in private before choosing to push the "publish" button. The latter is fine -- but since most reputable publications rarely change articles once they're published, and note the changes as corrections if they do, then it's just codifying an existing practice in slightly different ways.

As for the idea of trying all this out at Salon: Who knows, I might well advocate it, though my current on-leave status doesn't put me in a good spot to work on it. But Salon has been dealing with the back-and-forth of online criticism of our work for 9 years plus. Whatever problems we may suffer from, a failure of responsiveness to online feedback is not, I think, one of them, and we have a pretty sturdy process for reviewing complaints fast and correcting them where needed.

I think this approach would pay off best for a newsroom that is having difficulty convincing readers that the publication is actually listening to them. If you showed the public that you were recording and responding to the issues they raised -- whether you end up publishing a correction or simply saying, "We don't think that needs correcting, and here's why" -- I think you'd start to bank some confidence and trust pretty quickly.

I'm not suggesting that this idea is the single, one-fix-solves-all-problems answer to the ills of journalism today. It's a pragmatic, you-could-do-it-real-soon suggestion for beginning to deal with professional journalism's biggest problem: the public's loss of trust, which begins with the sense that media companies are big institutions that pay no attention to their own mistakes.

The Customer Owns The Customer

The Customer Owns The Customer 03/17/2005 03:08 AM

Traditionally, the battle for customer ownership in the mobile space was between the operators and the handset makers. The battle is about to get a lot more crowded. By Mike Masnick, The Feature

The Behavior Without A Name

The Behavior Without A Name 08/17/2004 05:32 PM
Back in September 2003, conservative pundit Tucker Carlson told Salon about an experience he had with the Bush campaign back…

Mac OS X Window Behavior

Mac OS X Window Behavior 03/14/2005 06:09 PM
Jeff Carlson (~990 words)

When Apple thrust Mac OS X upon us, it was quite a change. I remember one colleague remarked that his head was filled with all sorts of Mac OS 9 troubleshooting arcana, nearly all of which would be rendered moot once Mac OS X gained its footing. Some behaviors in the new operating system changed enough that they disrupted the flow of how we'd been using the Mac for years. Subsequently, several utilities appeared to bring back those behaviors (see "Top Mac OS X Utilities: Restoring Mac OS 9 Functionality" in TidBITS-622).

Ban Behavior, Not Code?

Ban Behavior, Not Code? 05/10/2004 02:32 PM
Declan McCullough has a roundup of plent y of dreadful legislation that has been proposed to ban certain applications, pointing out how many would ban perfectly legitimate applications as well. His recommendation is that instead of banning applications, politicians should focus on banning behaviors. As has been said many times here, banning technology makes no sense. Banning bad behavior is perfectly reasonable. However, it's not necessarily so easy with software. If you asked the politicians and looked at some of the bills McCullough mentions, many would say that they are trying to ban behavior and not the technology. For example, with spyware, they're trying to ban the behavior or sneakily sending private info without the user knowing it. That's what the various laws propose - and it's clearly targeting a behavior. The end result, though, is that it bans any technology that automatically performs that "behavior." So, separating out software from behavior isn't always so easy.

Curbing Bad Behavior

Curbing Bad Behavior 07/14/2004 03:29 PM
Mark Bernstein writes of his concern about strife and emotional cruft in tech weblog circles in The Blogosphere's Bad Behavior"We've endured a series of bitter internal storms. The Atomic Recriminations were bad. The MovableType Pricing Storm was worse. Then, a free hosting service goes down for a bit and people were screaming bloody murder. Literally. "And you know," Old Frie ...

Immature behavior

Immature behavior 06/18/2004 07:48 AM
I finally found a man to love after a painful divorce, but I lied to him about my age.

Google and Mob Behavior

Google and Mob Behavior 08/11/2004 09:58 AM
(This is also toda y's column in the San Jose Mercury News.) Suddenly, Google Mania has turned into Google Depression. In the past few weeks, healthy skepticism about the upcoming Google public stock offering has morphed into fear and loathing. This is not exactly a surprise, given the rare hypefest that prevailed through the first half of 2004. The prospective initial public offering of an excellent company with amazing profit margins and a valuable brand captured imaginations and looked likely to also capture big money in the public markets. More...

PHP Bug or Expected Behavior?

PHP Bug or Expected Behavior? 01/16/2004 10:59 AM
I lost this post, weird. So here it is reconstructed from memory. Kung-Log sends dates in an ISO 8601 format, 20040114T13:14:15. PHP's strtotime function...

Petco's Good Behavior

Petco's Good Behavior 05/20/2004 12:56 PM
The company deserves a treat for its first-quarter showing, but investors should keep it on a short leash.

Behavior: A Warm Welcome to the World

Behavior: A Warm Welcome to the World 04/12/2004 06:07 PM
Kangaroo care, a technique for soothing premature babies with skin-to-skin contact, can help calm babies born at full term as well.
Grok Description matches for SAS Acquires Customer Behavior Tracking Tech
GrokA matches for SAS Acquires Customer Behavior Tracking Tech

Device Server - Wireless Serial to
Ethernet Converter for RS232/422/485
Serial Devices

Device Server - Wireless Serial to
Ethernet Converter for RS232/422/485
Serial Devices 12/29/2004 05:50 AM
HelloDevice SS110 is a Wireless-enabled serial to ethernet converter for RS232/422/485 based serial devices. [PRWEB Dec 29, 2004]

Bluetooth serial adapter ousts RS-232
serial cable

Bluetooth serial adapter ousts RS-232
serial cable 03/31/2005 02:28 PM
Electronics Talk Mar 31 2005 7:18PM GMT

iGetter 2.1

iGetter 2.1 12/24/2004 12:55 PM
iGetter is a full featured download manager and accelerator. It allows auto resume on broken downloads, queue filtering by various criteria, site explorer, history list, scheduling downloads for low traffic periods, auto redial on broken connection, auto hang-up and shut down on completion, and much more.

iGetter 2.0

iGetter 2.0 08/31/2004 04:59 PM
Full featured download manager and accelerator.

iGetter 2.2

iGetter 2.2 03/14/2005 05:37 PM
iGetter is a full featured download manager and accelerator. It's a nice replacement for your browser's download manager. iGetter can greatly improve the speed of your downloads using segmented downloading. In addition it allows auto resume on broken downloads, queue filtering by various criteria, site explorer, history list, scheduling downloads for low traffic periods, auto redial on broken connection, auto hang-up and shut down on completion, and much more.

iGetter v2.0 for Mac OS X released

iGetter v2.0 for Mac OS X released 08/30/2004 03:39 PM

August 30, 2004 - Presenta Ltd. is pleased to announce the new release of iGetter version 2.0 for Mac OS X.

iGetter is a full featured download manager and accelerator. With iGetter you can get the most out of your Internet connection (dial-up, wireless, cable, DSL, T1 etc.). iGetter can greatly improve the speed of your downloads using segmented (accelerated) downloading. In addition it allows auto resume on broken downloads, queue filtering by various criteria, history list, scheduling downloads for low traffic periods, auto redial on broken connection, auto hang-up and shut down on completion, and much more.

iGetter v2.2 for Mac OS X released

iGetter v2.2 for Mac OS X released 03/14/2005 05:28 PM
Presenta Ltd. is pleased to announce the new release of iGetter version 2.2 for Mac OS X. The new version 2.2 of iGetter is available immediately for download from:

[[ Visit http://www.macmegasite.com for full article ]]

iGetter v2.1 for Mac OS X released

iGetter v2.1 for Mac OS X released 12/24/2004 12:41 PM
Presenta Ltd. is pleased to announce the new release of iGetter version 2.1 for Mac OS X.

[[ Visit http://www.macmegasite.com for full article ]]

vPresenta announces iGetter 2.0

vPresenta announces iGetter 2.0 08/31/2004 09:36 AM
Vresenta today has announced the new release of iGetter version 2.0 for Mac OS X, the latest version of the company's full-featured download manager and accelerator...

Getting the Computer's Serial Number
into a MIF File

Getting the Computer's Serial Number
into a MIF File 05/28/2004 04:56 PM

Notes and Tips: Serial Number Decoding

Notes and Tips: Serial Number Decoding 08/04/2004 10:02 AM
Here's a Mac serial number decoder that works with old models.

Serial Number plus logs do not get
written to C:\ in WinXP

Serial Number plus logs do not get
written to C:\ in WinXP 01/06/2005 07:43 PM

Code Exchange: Serial Number Validator

Code Exchange: Serial Number Validator 06/23/2004 06:53 PM
This sample serial number validator is the most typical, or generic method to protect a shareware application. The allows the user to download a full application, as it can be easily registered after purchase. eg: no need to download a separate, "full retail" version, etc.

10.3: Serial number in the 'About This
Mac' box now works

10.3: Serial number in the 'About This
Mac' box now works 11/17/2003 11:38 AM
In Panther, clicking twice on the 'Version 10.x.y' text in the About This Mac dialog (in the Apple menu) now gives you the serial number of your machine. In former versions of OS X, this line usually quoted an empty serial nu...

Recover a lost iPod's serial number

Recover a lost iPod's serial number 06/01/2004 10:44 AM
Recently the unthinkable happened, I lost my iPod! Then I realized I never wrote down the serial number and therefore couldn't file a proper police report. Well, I knew that iTunes was able to recognize my particular iPod, s...

Retrieving The Serial Number From A
Remote Computer Using VBS

Retrieving The Serial Number From A
Remote Computer Using VBS 05/02/2004 02:01 PM

Find a lost Windows Product Key (serial
number)

Find a lost Windows Product Key (serial
number) 07/02/2004 01:05 PM
“Learn the procedures and tools you can use to reveal a lost product key for a currently installed version of Windows.”

SMS Installer Walkthrough: Get
Name/Serial Number Script Action

SMS Installer Walkthrough: Get
Name/Serial Number Script Action 01/05/2004 09:09 PM

Serial ATA to... ANYTHING!

Serial ATA to... ANYTHING! 12/04/2003 02:28 PM
Does anyone had any idea how to get a Serial ATA drive enclosure? One that outputs to something that is...

Gordian Knot Rip Pack 0.29 alpha

Gordian Knot Rip Pack 0.29 alpha 06/10/2004 11:17 AM

Gordian Knot Codec Pack 1.7

Gordian Knot Codec Pack 1.7 06/28/2004 07:00 AM

Serial Mail 2.5

Serial Mail 2.5 01/03/2004 03:20 PM
AppleScript to generate serial mailings from a template using Apple Mail and data provided by an Address Book group. The messages are generated and you may choose whether to save or send the messages - so you can review the result before sending.

Serial Mail 1.1

Serial Mail 1.1 11/04/2003 04:49 PM
An Mail.app AppleScript to gernerate serial mailings from a template using data provided by an Address Book group.

Serial Adapters

Serial Adapters 12/11/2002 08:09 AM
There's a converter that allows iPAQ accessories to work with the HTC PPC Phone Edition devices, it's been around for...

New: SATAMAXe Serial ATA RAID

New: SATAMAXe Serial ATA RAID 09/24/2004 11:41 AM
ProMax Systems released the SATAMAXe-XL and SATAMAXe-HD, two external Serial ATA storage systems for digital video.

Serial line sniffer 0.4.3

Serial line sniffer 0.4.3 07/09/2004 12:07 AM
A utility for logging the data going through a serial port.

Report: Serial Numbers

Report: Serial Numbers 04/13/2005 11:17 AM
tracking Mac serial number changes and issues

Serial Line Control

Serial Line Control 06/25/2004 01:35 PM
tty_switch 1.00 released

10.3: A quick fix for USB-to-Serial
(MCT) support

10.3: A quick fix for USB-to-Serial
(MCT) support 02/11/2004 11:04 AM
I have been having a terrible time getting the standard USB-to-Serial driver used for MCT to work under Panther, although it used to work under 10.2. Part of the story has been detailed here at OSXHints in the discussion boar...

Opening the Serial (Storage) Box

Opening the Serial (Storage) Box 12/26/2003 05:25 PM
Internet.com Dec 26 2003 4:10PM ET

SAS Acquires Customer Behavior Tracking Tech

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