Collaboration Software's Failings, and Potential
Grok Headline matches for Collaboration Software's Failings, and Potential
Whuffie's mathematical failings
Whuffie's mathematical failings
08/22/2004 07:30 AMCory Doctorow: Interesting paper evaluates the
mathematical flaws in reputation systems: if the right thing to do
would seem suspicious, then reputation systems encourage you to do the
wrong thing, to enhance your reputation.
Recall that an action is vulnerable to a temptation if when the
short-run players participate, the temptation lowers the probability
of all bad signals, and increases the probability of all others. In
this case the bad reputation result requires the exit minmax
condition, as demonstrated by the example in Section 4.4. Notice,
however, that in the example the relative probability of g and r is
changed by the temptation. If the temptation satisfies the stronger
property that the relative probability of the other signals remains
constant, then we can weaken the assumption of exit minmax. In this
section we develop this result, and give an application to games with
two actions.
(If the math is too dense, there's a good lay explanation
here)
Link<
/a>
(via Smartmobs)
Megawati apologises for failings
Megawati apologises for failings
09/23/2004 04:37 AMIndonesia's President Megawati asks 'forgiveness for shortcomings', as
she heads for election defeat.
Nursery failings revealed by BBC
Nursery failings revealed by BBC
08/12/2004 02:46 AMAn undercover reporter finds worrying departures from good practice in
Ofsted-inspected private nurseries.
NHS failings hit superbug fight
NHS failings hit superbug fight
07/13/2004 07:00 PMA lack of monitoring means the NHS does not know how many patients are
infected - and killed - by hospital superbugs.
Failings in toddler rape bid case
Failings in toddler rape bid case
04/18/2005 08:30 AMAn inquiry identifies "systemic weaknesses" in the handling of a sex
offender who tried to rape a toddler on release from jail.
Aznar admits Madrid failings
Aznar admits Madrid failings
05/03/2004 10:18 PMThe former Spanish prime minister admits underestimating the threat
from Islamic militants.
failings in the administration and
intelligence and law enforcement
communities
failings in the administration and
intelligence and law enforcement
communities
12/18/2003 04:32 AM9/11 could have and should have been prevented .. 9/11 Chair: Attack
Was Preventable .. article itself ..
:
cbsnews.com/stories/2003/12/17/eveningnews/main589137.shtml
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this site | 14 links
overlook George’s … human
failings
overlook George’s … human
failings
06/11/2004 05:02 AMtinyurl.com/3efkp
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site | 6 links
Bank of Ireland fined over anti-money
laundering failings
Bank of Ireland fined over anti-money
laundering failings
09/03/2004 06:18 AMInfomaticsonline.co.uk - Fri Sep 3, 09:11 am GMT
Edward Leigh MP: statement on failings
of Criminal Records Bureau IT
Edward Leigh MP: statement on failings
of Criminal Records Bureau IT
02/12/2004 04:08 AMPublicTechnology.net Feb 12 2004 8:06AM GMT
Bradbury Software's RSS Feeds
Bradbury Software's RSS Feeds
09/08/2004 12:39 PMI recently added a feeds
page to my site which lists all of Bradbury Software's feeds. If
you're using FeedDemon or another aggregator which supports the feed
protocol, just click a FEED button to subscribe:
Blog Feeds
FeedDemon
Tips
TopStyle
Tips
Nick Bradbury's
Blog
Nick Bradbury's
"Dexter" Comic Strip
Comments feed
for Nick's blog
Product FAQs
FeedDemon
FAQ
TopStyle
FAQ
Official Support Forums
Announcements
a>
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Feature Requests
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User-supported Forums
Web Authoring
Forum
Open
Discussion
Survival of software's fittest
Survival of software's fittest
08/16/2004 08:16 AMIn the flat enterprise software market, the message is clear: It's
time to hunt or be hunted.
Free Software's killer applications
Free Software's killer applications
04/24/2004 03:40 AMWhile GNU/Linux has gained popularity as an operating system, many
criticize it for lacking "killer applications" capable of competing
with their Windows and Mac OS X proprietary counterparts. Some killer
applications, however, haven't received the recognition they deserve.
Here's a short overview of some professional-quality Free Software
applications that run under Linux.
Software's shrinking middle ground
Software's shrinking middle ground
06/14/2004 06:46 AMZDNet Jun 14 2004 11:18AM GMT
[H]ard|OCP - id Software's Official
DOOM3 Benchmarks
[H]ard|OCP - id Software's Official
DOOM3 Benchmarks
07/22/2004 05:01 PMid Software's Official DOOM3 Benchmarks on [H]ardOCP .. the very first
series of benchmarks .. benchmark DOOM 3 video
performance
www2.hardocp.com/article.html?art=NjQy
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site | 4 links
id Software's Official DOOM3 Benchmarks
id Software's Official DOOM3 Benchmarks
07/22/2004 08:14 AMVeritas Software's Stock Plummets (AP)
Veritas Software's Stock Plummets (AP)
07/06/2004 03:30 PMAP - Veritas Software Corp. lost more than a third of its market value
Tuesday after the company warned of an earnings shortfall that
amplified investors' recent disenchantment with management.
Alien Skin Software's Eye Candy 5
Alien Skin Software's Eye Candy 5
12/19/2004 03:40 PM
This entry was brought to you by Alien Skin Software's Latest
Release
Alien Skin Software
announced the release of Eye Candy 5: Nature, a set of 10 Photoshop plug-in filters.
Nature simulates a variety of phenomena, including fire, smoke, rust,
snow, ice and more. The second of a three-part upgrade to Eye Candy
4000, Nature features four all-new filters and six reincarnated Eye
Candy classics. Eye Candy 5:
Nature uses familiar keyboard shortcuts and is scriptable in
Photoshop using actions. Presets provide over 500 quick and easy
effects for rushed designers and complete novices, and an improved
settings management system makes it easier to browse, share and add
new presets. Nature works with 16-bit images; color transitions are
smoother, with less banding, and print documents reproduce colors more
accurately. Unlimited undo and redo speeds the process of selecting
the right effect, while context-sensitive online help prevents
perplexity. Download a trial
today!
Free Software's new audio heir apparent
Free Software's new audio heir apparent
05/04/2004 03:55 AMWhile proprietary OSs have been blessed by an onslaught of competing
audio players, the Free Software world has remained relatively
stagnant since XMMS was released in 1997. Recently, however, there has
been a lot of development work surrounding Free Software media
players. I ran across several audio programs worth looking into,
including mpd, muine, and musikcube, but the most promising program I
found is Rhythmbox.
Interview with id Software's John
Carmack @ Beyond3D
Interview with id Software's John
Carmack @ Beyond3D
08/10/2004 03:48 PMSon of SATAN? Weighing Security
Software's Risks
Son of SATAN? Weighing Security
Software's Risks
04/12/2004 03:33 PMBrazil: Free Software's Biggest and Best
Friend
Brazil: Free Software's Biggest and Best
Friend
03/28/2005 11:33 PMNew York Times Mar 29 2005 3:55AM GMT
Software's game of mutually assured
damage - www.smh.com.au
Software's game of mutually assured
damage - www.smh.com.au
08/02/2004 03:22 PMramping up their patent efforts ..
Quote:
smh.com.au/articles/2004/07/30/1091080437270.html?oneclick=tr
ue
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site | 3 links
TRUE EVIL NEVER DIES: ID SOFTWARE'S
DOOM 3 FOR THE XBOX AND
TRUE EVIL NEVER DIES: ID SOFTWARE'S
DOOM 3 FOR THE XBOX AND
04/06/2005 06:42 AMNewshub.com - Tue Apr 5, 01:26 pm GMT
Joel on Software's favorite software
essays in a book
Joel on Software's favorite software
essays in a book
06/22/2005 01:50 AMCory Doctorow:
Joel "on Software" Splosky put together a Best of Software Writing
anthology filled with articles he's cadged from blogs and other
web-writing (he kindly included
my Boing Boing post on Notice and Takedown regimes in Canada). The
contributor list is fantastic:
Ken Arnold,
Leon Bambrick.
Michael Bean,
Rory Blyth,
Adam Bosworth,
danah boyd,
Raymond Chen,
Kevin Cheng and Tom Chi,
Cory Doctorow,
ea_spouse,
Bruce Eckel,
Paul Ford,
Paul Graham,
John Gruber,
Gregor Hohpe,
Ron Jeffries,
Eric Johnson,
Eric Lippert,
Michael Lopp,
Larry Osterman,
Mary Poppendieck,
Rick Schaut,
Aaron Swartz,
Clay Shirky,
Eric Sink,
why the lucky stiff
The book is out now -- I'm looking forward to getting my copy!
The software development world desperately needs better writing. If I
have to read another 2000 page book about some class library written
by 16 separate people in broken ESL, I’m going to flip out. If I see
another hardback book about object oriented models written with dense
faux-academic pretentiousness, I’m not going to shelve it any more
in the Fog Creek library: it’s going right in the recycle bin. If I
have to read another spirited attack on Microsoft’s buggy code by an
enthusiastic nine year old Trekkie on Slashdot, I might just poke my
eyes out with a sharpened pencil. Stop it, stop it, stop it!
Link2 views bring software's 'other
billionaire' in focus
2 views bring software's 'other
billionaire' in focus
12/14/2003 04:37 AMBoston Globe Dec 14 2003 3:20AM ET
Panda Software's Weekly Report on
Viruses and Intruders
Panda Software's Weekly Report on
Viruses and Intruders
02/01/2005 09:27 PMThis week's report on viruses and intruders will focus on the worms
Crowt.A, Mydoom.AG, Cisum.A, Bagle.BK and Bagle.BL. [PRWEB Jan 30,
2005]
Bluespring Software's CTO to Speak on
'BPM Best Practices' at Brainstorm's BPM
Conference
Bluespring Software's CTO to Speak on
'BPM Best Practices' at Brainstorm's BPM
Conference
04/11/2005 11:30 PMMarket Wire Apr 12 2005 2:25AM GMT
Free tools and services for webmasters
at Panda Software's new website
Free tools and services for webmasters
at Panda Software's new website
03/20/2003 08:51 PMIDGNet New Zealand Mar 20 2003 7:31PM ET
IWS Announces Strategic Selection of
Sonic Software's Enterprise Service Bus
IWS Announces Strategic Selection of
Sonic Software's Enterprise Service Bus
06/08/2004 02:41 AMIntegrated Warehousing Solutions, LLC, a leading provider of supply
chain execution solutions, announced today that it has made a
strategic selection of the Sonic Enterprise Service Bus (ESB) product
from Sonic Software, a division of Progress Software of Bedford, MA.
[PRWEB Jun 8, 2004]
Creative claims similar shadowing tech
as id Software's Doom3
Creative claims similar shadowing tech
as id Software's Doom3
07/28/2004 11:38 AMPooch Pro Unveiled - "Plug and Play"
Cluster Software's Pro Version Debuts
Pooch Pro Unveiled - "Plug and Play"
Cluster Software's Pro Version Debuts
06/28/2004 03:43 AMWhile releasing version 1.5 of Pooch, Dauger Research, Inc., debuts
Pooch Pro. Pooch Pro debuts new supercomputer-level capabilities to
administrate and control cluster resources, providing an unprecedented
and unmatched combination of powerful management and maintenance of
cluster resources with a modern, drag-and-drop, graphical user
interface. With its dynamic job queue and scheduling system, this new
version of Pooch makes supercomputing capabilities accessible,
maximizing the power of clusters for its users. [PRWEB Jun 28, 2004]
Top Ten Most Frequently Detected
Computer Viruses 2004 by Panda
Software's ActiveScan
Top Ten Most Frequently Detected
Computer Viruses 2004 by Panda
Software's ActiveScan
12/30/2004 02:47 PMInvestors Business Daily Dec 30 2004 6:09PM GMT
CES Software's SkillJam to provide games
for Golden Palace's online casino
CES Software's SkillJam to provide games
for Golden Palace's online casino
09/25/2004 11:54 PMIii.co.uk - Fri Sep 24, 11:46 am GMT
iWay Software's Smart Services Provide
Microsoft Office System Integration with
Major Enterprise Applications (TechWeb)
iWay Software's Smart Services Provide
Microsoft Office System Integration with
Major Enterprise Applications (TechWeb)
07/16/2004 03:42 AMTechWeb - News - July 15, 2004
Instant Collaboration
Instant Collaboration
03/17/2005 03:09 AMWe've used SubEthaEdit to shave hours off projects -- from building
outlines and ocnducting group meetings to revising articles. We think
it's only the first of many programs that will promote collaborative
processes. By Glenn Fleishman, Jeff Carlson and Adam Engst,
Macworld
Innovation as Collaboration
Innovation as Collaboration
02/01/2005 09:04 PM
A
few years ago a furniture company flew me down to their headquarters
to
talk to them about innovation, and to get my comments on a new product
that they'd developed for the professional services industry. This was
a company that had been honoured for years as one of America's most
innovative companies, so I wasn't sure how much I could help them.
They
ushered me first into the R&D department where I met with some
very
creative individuals who obviously knew a lot about their business,
and
about product innovation. The department featured a giant furniture
'playroom', stocked with a variety of furniture components, where
creative minds could serendipitously experiment and build makeshift
prototypes on the fly. I was impressed.
Being a consultant, the first question I asked them was about their
innovation process.
Specifically, I asked, how were customer needs, complaints and ideas
routed from the front-line customer contacts (the sales and marketing
people) to R&D. I got blank stares. New product ideas were
developed in the laboratory, it seems, and the only customer input was
from surveys and focus groups once the R&D people already had
something to show them.
An interesting discussion ensued. The gist of it was the company's
argument that customers, not being experts in furniture, don't know
what they want until they're shown something. If you were to ask them
what they want, they'd just respond "what can you offer me?" My
response was two-fold:
First, I said, you
shouldn't be asking people what furniture they want, because it's not a piece of
furniture that they're looking for, necessarily, it's the attributes and benefits that the
furniture offers that people want: Comfort, orthopedic support, mobility, prestige,
'workability'.
I described a company I had recently read about that had abolished
chairs. All the work surfaces had been raised to a comfortable
work-level while standing, and each employee had been given a
lightweight, personal 'memory cushion' to stand on that clipped to
their belt, and a pair of personal orthopedically-designed shoes
designed to make standing for long periods comfortable. In this
company, people were constantly on the move and an enormous amount of
time was spent booking meeting rooms. Now, the entire office could be
configured as ad hoc meeting areas, chairs (with their high attendant
cost and floor-space needs) could be eliminated, and mobility was
optimized. People even found that they were more productive standing
up
and constantly moving around. This was a company that understood
furniture was a means to an end, and the end for them was mobility and
flexibility, so they 'invented' tools (furniture, cushions and shoes)
that had those attributes.
Secondly, I added, you
need to use an iterative process to
elicit what people need, want and would use, a process Imperato
and Harari (in their book Jumping
the Curve)
call "Thinking the Customer Ahead". This process entails a combination
of visioning, asking a lot of 'what if' questions, and generally
helping customers imagine the future state of their own organizations
and needs, and how they would react if something new were suddenly
available. This is an inherently collaborati
ve
process, as much as it is an innovative one. Just as asking people
'what would you like to see on the company intranet?' is likely to
produce unimaginative (or no) answers, so would asking customers what
furniture they need. But if you helped them to envision what the
future
of their business would look like, and then worked from that vision to
ask an iterative set of 'what if' questions to elicit the kinds of
furniture they could imagine using effectively in that future
environment, and then collaboratively work with them to 'design' it,
then you'd be getting
somewhere.
As it turned out, the new product they had asked me to evaluate was
designed to solve a problem in the professional services industry that
had been widely talked about for a generation. Now they had an answer, but it was
an answer to yesterday's
problem, for which effective work-arounds had been found and were
still
evolving. And they had designed a product that had several critical
inconvenience factors that were show-stoppers, and which they could
have known about by spending more time talking to customers much
earlier in the process.
One of my creative suggestions to them, as a customer, was that if
they
really want to sell their top-of-the-line ergonomic chairs to CEOs,
they should give them away free to hotels and conference centres for
their meeting rooms, where CEOs hang out and where the chairs are
notoriously uncomfortable. The proviso would be that the name of the
chair be conspicuously emblazoned on each chair. I don't think they
ever took me up on the idea. I still think it would work, and pay for
itself in no time.
Specialization has created intellectual and imaginative silos in
organizations, and a recent Wharton
study written up in S+B
Magazine
has found, as I did on that trip, that these silos are a huge obstacle
to innovation: "The most effective product development and
commercialization processes encourage dynamic communication and idea
sharing among engineers, marketers, and customers...Failure to
incorporate the customers perspective often seriously limits the
potential financial and competitive value of corporate
innovation...Often, engineers are tucked away so far within a company
that they dont see firsthand what customers really need."
Other key findings of the study:
- over-concentration on technology and under-emphasis of
the emotional appeal of products leads to market
failure
- better products result when employees are themselves
customers of the product
- 'anthropological research' --
visiting customers to see how
they actually use (and mis-use) products can provide huge insights on
need and innovation opportunities
- when entering new markets,
having local partners 'on the
ground' can help tweak products to meet needs that are unique to that
new market
- using cross-functional teams and having the R&D
people 'get out more' can help reduce 'customer
blindness'
- spreading R&D efforts around the world can help
global
companies enhance their 'environmental scan' and tap into ideas and
adaptations that may not be apparent at head office
- surveys
that gather data on customer behaviour are insufficient -- it's more
important to know why
customers do what they do, to determine their true wants and needs,
and
this usually requires face-to-face contact and collaborative effort to
determine
- it's important to understand customers' aversion to
change, and annoyance with having too many choices, when developing
products
- key qualities needed of the facilitators of dialogue
between R&D, sales and customers: humility and curiosity
This study focused mainly on new product innovation, but the same need
for collaboration with all the departments of the company, and with
customers as well, applies equally to other types of business
innovation. I like the Doblin Group's Ten Types of
Innovation, an excellent way of parsing all the innovation
opportunities open to a company:
- Business model: How you make money (e.g. Dell's
pay-in-advance for a custom-made PC model).
- Networks and
alliances:
How you join forces with other companies for mutual benefit
(e.g. Sara
Lee sticking strictly to branding and outsourcing all
manufacturing)
- Enabling process:
How you support the company's core processes and workers (e.g.
Starbucks' premium wage and benefits packages to attract superior
staff)
- Core processes: How you create and add value to your
offerings (e.g. Wal-Mart's reinvention of retailing as shelf-space
leasing)
- Product performance:
How you design your core offerings (e.g. the Mercedes Smart
Car's
unique and imaginative attributes -- pictured above -- pick up the new
Feb/05 Fast Company for a
fascinating discussion of why you
won't see it in the US)
- Product system: How you link and/or
provide a platform for multiple products (e.g. the Microsoft
integrated productivity suite)
- Service:
How you provide value to customers and consumers beyond and around
your
products (e.g. Singapore Airlines' thoughtful and pampering
extras)
- Delivery Channel: How you get your offerings to market
(e.g. Martha Stewart's multi-media ways of getting her 'home' stuff to
your home)
- Brand: How you communicate your offerings (e.g. Absolut
vodka's "theme and variations' advertising concept)
- Customer
experience<>: How your customers feel when they
interact with your company and its offerings (e.g. the Harley Davidson
owners' community)
Collaboration within company departments and with customers is
absolutely essential to the success of any of these ten types of
innovation. My sense, however, is that in most large organizations
collaboration (as opposed to mere coordination) is antithetical to
corporate culture, modus operandi, and hierarchical structure. That's
why many innovation advisers think innovation is best done in a
business unit separate from the main operating unit, where emphasis is
inevitably on protecting the status quo.
And that's also why I was surprised to see the results of a new
study,
by KPMG and Ipsos-Reid, of Canada's most innovative companies. Only
three of the top 10 are small-to-medium sized businesses (Research in
Motion, Westjet Airlines and Ballard Power Systems). The others
include
four of Canada's five largest telecom and broadcasting firms, its
largest grocery chain, its largest engineering firm and its largest
software distributor. And while this 'bias to big' is less noticeable
in the Innovation category than in the overall Most Admired rankings
(which are top-heavy with banks), it struck me as peculiar -- until I
read how the winners had been selected: Only the CEOs of Canada's
leading (read: biggest) corporations got to vote. It's not surprising,
then, that they picked almost exclusively other large corporations.
I
wonder what the answers would have been if they had asked customers?
|
Arsenal R/T Collaboration (RTC)
Arsenal R/T Collaboration (RTC)
03/28/2005 04:10 AMArsenal v1.4 Mobile/J2ME Released
Collaboration Evolves
Collaboration Evolves
04/19/2004 11:15 AMNew offerings address diverse enterprise needs.
Grok Description matches for Collaboration Software's Failings, and Potential
GrokA matches for Collaboration Software's Failings, and Potential
Collaboration Software's Failings, and Potential