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Jon Udell on Socialtext







Jon Udell on Socialtext

Jon Udell on Socialtext 04/09/2004 04:02 PM

John Udell paints the wide landscape of enterprise social software in his InfoWorld column. You may recall that Jon wrote the book on practical internet groupware some time ago and has an in-depth understanding of the promise of lightweight web-native...




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Jon Udell on Socialtext

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Jon Udell, San Francisco


Jon Udell, San Francisco 11/10/2003 11:18 PM
If you've never seen the video, or haven't watched it in a long time, do a Google on "knowledge navigator quicktime" to find a copy. ...

SocialText


SocialText 04/27/2004 05:56 AM
SocialText - Enterprise Social Software
http://www.socialtext.com/

Socialtext Workspace adapts wikis and weblogs for enterprise productivity and scale. Communication, collaboration and publishing for: IT and Consulting Project Management, Research and Analysis, Product Management and Events.

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Socialtext in WSJ 01/16/2004 10:56 AM
Great article on Socialtext is in the Wall Street Journal today by Michael Totty titled Togetherness, Wiki Style....

Jon Udell: The architecture of
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Jon Udell: The architecture of
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03/31/2005 06:59 AM
The architecture of intermediation .. del.irio.us .. Jon

weblog.infoworld.com/udell/2005/03/30.html#a1205
track this site | 4 links


Jon Udell on easy RSS subscribing


Jon Udell on easy RSS subscribing 01/22/2004 02:10 AM
Jon Udell: What RSS users want: consistent one-click subscription.

I agree with Jon, which is why I added feed-scheme support to NetNewsWire. Other newsreaders already support this method, with more to come.

But before this becomes truly useful, three things are needed:

1. There isn’t a standard graphic yet. There should be something that’s as much a standard as the orange XML graphic.

feed graphicI asked Bryan Bell to make a graphic that says FEED, since it’s the feed URL scheme. But then it was suggested it really should say SUBSCRIBE, so it’s more clear what you’re doing. But then that would make the button quite a bit larger, out-of-step with other buttons... and there I set it aside for a while.

A standard graphic is still needed.

2. More newsreaders need to support this. Though a bunch do, with more on the way, they’ve not all announced support for this convention.

Philippe Martin added an important piece of the puzzle (on OS X) by adding an easy way to set your default newsreader by using his free IC-Switch app.

If you’re an OS X developer, and you have questions about how to support the feed URL scheme, I’ll be happy to answer your questions.

3. People with websites need to know about the convention. People who create default templates for weblog publishing systems need to know about it. This is straightforward evangelism: explain the benefits of it, give people a cool graphic and an easy howto, and ask them to add it.

Visualising Socialtext


Visualising Socialtext 06/20/2004 05:18 AM

Visualizi ng Socialtext Collaboration

The social network graph below is an illustration of the collaboration patterns of a division of Ziff Davis. For information about the team and how they have used Socialtext to cut project cycles by 1/3 and reduce group email from 100 to zero, see the case study.

Lines drawn between individuals indicate joint work editing documents and pages in the Socialtext workspace, with thicker lines indicating closer collaboration.

Tom Jessiman, the manager, is at the center -- he collaborates with different teams, and has visibility into all activity. In addition to Tom, other team members serve as bridges between the two main groupings: art/editorial/production and sales/marketing.

You can see how the art, editorial, and and production teams work very closely together, despite the fact that they are on separate floors and team members are often on the road. The strong ties and close spacing between group members indicates how the various groups (art, editorial, and production) are working closely together on a day-to-day basis.

You can also see how sales and marketing people are able to collaborate with each other -- with lower intensity but high value -- with their colleagues editorial and production. Sales/marketing team gains visibility into the upcoming editorial and release schedule, enabling more effective promotions and advertising sales. Some sales and marketing people are closer to the art/editorial/production group. These weak ties allow sales to pull in information from production as needed without being bombarded with the daily detail of production work.

In the image above, generated by Valdis Krebs' InFlow, the group on the left is on the ninth floor and the group on the right is the eighth floor. Metrics reveal a healthy pattern of more people interacting with people outside their geographic location than not. Team members have commented that not only do they do their work across floors within the space, but since they rarely see each other in person, a great deal of socializing occurs there too -- becoming "the virtual water cooler."

Before using Socialtext, the group had over 100 group emails per day in an effort to facilitate collaboration while keeping everyone informed. What the above graphs do not show is patterns of viewing activity when anyone can view work done openly. Now there is less than one group email a week, but by working openly in strong tie relationships, weaker ties can view more perhipheral information to stay informed. Reducing occupational spam from 100 to zero for this group results in a soft cost savings in excess of $1 million per year.

Social Network Analysis illustrates the value of Socialtext Workspace collaboration at Ziff Davis - cutting cycle time and communication costs with rapid creative collaboration, and improving top line value with more effective sales and marketing.

Social networks in the workplace have value at different levels of scale.

* "creative networks" are where core knowledge work gets done -- in Ziff's case, putting text and art together to build a magazine issue, and putting code and content together to build websites. Socialtext helps "creative networks" iterate rapidly, improving core business processes.
* "social networks" are where the business gets its innovative spark. "Weak ties" between sales, marketing, and creative groups help Ziff drive more sales from its creative work. Within social networks, "connectors" span groups, cross-pollinating ideas and driving cross-functional execution
* "political networks" of scales greater than 150 users are not illustrated in this example.

The Socialtext Workspace adds value at these different levels of the network. Socialtext provides Social Network Analysis and Visualization services as an indicator of collaboration patterns and value generated. The analysis uses data based on publicly visible collaboration patterns within the organization, revealing the collaborative patterns in the group:

* how closely are groups working together?
* how actively are groups collaborating?
* are there ties among workgroups?
* which group members are central to group collaboration?

If you find this story valuable, drop us a line.

[Ross Mayfield]

Marc's note: I'm on of those guys on the 9th floor. BTW Today we get to meet with the entire 8th floor - to launch 1UP.com. With over 8 videogame editors - Ziff-Davis represents over 50% market share of videogame magazines.

Our gamer and game DLA is gonna rock their world!

Final note to Ross: "That's OK - you don't have to put my link into your Socialtext blogroll - I don't mind."

:-)


Visualizing Socialtext


Visualizing Socialtext 06/17/2004 08:55 PM
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Socialtext in Forbes


Socialtext in Forbes 06/04/2004 02:15 AM
Forbes covers Socialtext from the perspective of an investor in an article by Erika Brown. There are a couple of little errors in the piece, like saying we don't charge for software. It highlights venture interest if they could just...

Socialtext in BusinessWeek


Socialtext in BusinessWeek 05/28/2004 03:29 AM
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Socialtext Round A


Socialtext Round A 08/23/2004 02:40 PM
Socialtext, the wiki and social software company, has closed Round A financing with some investors noted for funding companies that make the world better. Cool! And I say this as a fully biased member of their advisory board....

Udell: offer an alternative to CAPCHAS


Udell: offer an alternative to CAPCHAS 12/19/2004 03:30 PM
John Udell: The CAPTCHA game: "Any scheme that relies on perceptual or cognitive talents, in order to distinguish humans from robots, will necessarily discriminate against some population of humans. If you're using such an approach, accessibility dictates that you offer several alternatives."
Udell comes to the same conclusion that we did with Roller. You have to offer several alternatives. Roller 1.0 has a pluggable comment authentication mechanism so that the Roller administrator can decide how to authenticate comments. I don't think this is quite good enough. The administrator should not be the one making the choice. The person who is leaving the comment should be the one who chooses the authentication mechanism.

Jon Udell on Prime-time Hypermedia


Jon Udell on Prime-time Hypermedia 08/07/2004 10:17 PM
The two-way Web unleashed by the blogging revolution is, and will remain, largely a textual medium. And yet we're clearly at an inflection point. It's increasingly feasible to create and share media content. If you needed special AV skills and instincts in order to do that, it would be a non-starter. But I've never been an AV guy. What motivates me to explore the subject now is a profound sense that it's ready to become part of mainstream communication on the Web. I'm not sure where this series of columns will lead, but let's take it one step at a time. [Full story at O'Reilly Network]

The typical subjects weigh in....

Lucas Gonze

Bullet points:

    - Bloggish things will provide the main index for searching
    - A/V needs non-hosed URLs; given non-hosed URLs, a/v can take off.
    - HTTP is the protocol, not RTSP or other specialized protocols.
    - A/V can do a lot of the grunt work that software is currently doing.
    - MP3 blogs and related tools are low-tech enough to let the masses into the temple attended formerly by the movie and recording industries.

Key points:


    When web sites present AV content, the prevailing ethic is to bury the URLs deep within layers of indirection, script, and server-side sleight-of-hand. ... URLs are the key to a whole new way of attending to media. ... In the realm of AV, the engine is starving for URLs.

and:

    Streaming protocols are necessary for live broadcast, but otherwise, plain old HTTP is good enough not only for sequential access, but also for random access. ... This has extraordinary implications for multimedia bloggers, few of whom have access to Helix, QuickTime, or Windows Media servers, but many of whom can post files to web servers that support HTTP 1.1.

Roland Tanglao

Lookng forward to some practical hints and tips on multimedia blogging!

From O'Reilly Network: Prime-Time Hypermedia:

QUOTE

In a series of columns beginning with this one, I'll review and elaborate on a variety of hypermedia techniques I've been experimenting with. I don't know beans about high-end AV technologies, so don't look for expert guidance or Hollywood production values. I come at this from the bottom up, as a web-savvy blogger frustrated by the opaqueness and intractability of existing hypermedia content. I want to be able to repurpose that stuff on my blog. I want you to be able to do the same on your blog. And I'd like to see all of our blogs enriched with original audio and video content, where appropriate. It's time to take the Web to that next level, and the means to do so are at hand.

UNQUOTE

and Eric Rice

The time has come to rock, and rock NOW.

And I'd like to see all of our blogs enriched with original audio and video content, where appropriate. It's time to take the Web to that next level, and the means to do so are at hand.
O'Reilly Network: Prime-Time Hypermedia

This is all very heavy for me. Tears are forming....

What can I say - it's the vision we had in 1984 when we started MacroMind - which became Macromedia - and then the vision stopped.

Now we're picking up where we left off. Thanks Jon and thank you everyone for being smarter than my former company.

This is what it's all about.

The fact that Jon calls it hyperme dia is even heavier for me.


excellent udell column on flickr and
delicious


excellent udell column on flickr and
delicious
08/22/2004 07:25 PM
two of my favorite web apps that aren't MT and TypePad

Jon Udell: Developing with
next-generation Dynamic HTML


Jon Udell: Developing with
next-generation Dynamic HTML
04/13/2005 11:09 AM
InfoWorld Apr 13 2005 2:02PM GMT

Socialtext Did Not Invent Tagging


Socialtext Did Not Invent Tagging 02/05/2005 08:59 PM
Good article in the Guardian about Tagging.  Except this statement: But, extending an idea developed by SocialText for its wikis, del.icio.us also encourages users to "tag" bookmarks...This implies that Socialtext invented tagging, which is, uh, categorically false. Socialtext Categories share...

Socialtext in Mercury News


Socialtext in Mercury News 01/25/2004 11:41 AM
Dan Gillmor's Sunday collumn is on Wikis and Wikipedia, with a Socialtext mention. Read the whole thing. One lesson is deceptively simple. When you remove the barriers to changing things, you also remove the barriers to fixing what's broken....

Socialtext Atom Support


Socialtext Atom Support 09/15/2004 03:58 AM
Adina Levin posts on the Socialtext Weblog about our support for Atom. Its less about the Atom syndication format than the API at this point (using a Kwiki plugin), and has really got me writing more in Etco (an offline...

Pierre invests in Socialtext


Pierre invests in Socialtext 08/27/2004 01:34 PM

Pierre Omidyar the founder of eBay has a new project called the Omidyar Network. They just invested in SocialText, a wiki company that I've invested in and am on the board of. P ierre blogs about the Omidyar network and the investment in Socialtext. If you have heard of the Omidyar Network:

We believe every individual
has the power to make a difference.

We exist for one single purpose:
So that more and more people discover their own
power to make good things happen.

We are actively building a network of participants
because we know we can't do this alone.

Other investors in this Series A funding include Reid Hoffman, Mark Pincus and Jun Makihara. Full story on Socialtext page. Congrats and thanks to all involved.

Comment - TrackBack

Rick Klau Joins Socialtext


Rick Klau Joins Socialtext 03/08/2004 11:07 PM
Pleased to announced that Rick Klau has joined Socialtext as VP of Business Development. Many of you know Rick as an avid blogger, the guy who helped start Dean's blog. Others may know Rick as the former VP of Vertical...

SocialText and Ross reaps the benefits


SocialText and Ross reaps the benefits 06/03/2004 09:38 PM

Ross Mayfield has written up some results from our usage of Socialtext's Wiki during our 1UP.com development process.

I was the main guy using the thing, so I got to put Socialtext's product and services through the paces.  In fact at this point - I'm working with five SocialText workspaces.

So all you knowledge management, workgroup wonks out there (Ray Ozzie eat your heart out) take a read.


Socialtext Closes Series A Financing


Socialtext Closes Series A Financing 08/27/2004 02:14 PM
Enterprise wiki-blogging meets venture capitalists

InfoWorld: XML for the rest of us:
December 19, 2003: By Jon Udell:
Standards and Protocols


InfoWorld: XML for the rest of us:
December 19, 2003: By Jon Udell:
Standards and Protocols
12/24/2003 08:46 AM

InfoWorld: Longhorn through the open
source lens: July 16, 2004: By Jon Udell
: PLATFORMS


InfoWorld: Longhorn through the open
source lens: July 16, 2004: By Jon Udell
: PLATFORMS
07/20/2004 06:20 AM
a chat with some open-source mavens .. Jon Udell .. interview

infoworld.com/article/04/07/16/29FElonghornreich_1.html
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InfoWorld: The Google PC generation:
June 18, 2004: By Jon Udell :
APPLICATION_DEVELOPMENT : APPLICATIONS :
PLATFORMS : SECURITY : WEB_SERVICES


InfoWorld: The Google PC generation:
June 18, 2004: By Jon Udell :
APPLICATION_DEVELOPMENT : APPLICATIONS :
PLATFORMS : SECURITY : WEB_SERVICES
06/20/2004 11:32 AM
The Google PC Generation .. Jon Udell speculates

infoworld.com/article/04/06/18/25OPstrategic_1.html
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Jon Udell: Extreme design versus extreme
programming


Jon Udell: Extreme design versus extreme
programming
06/18/2002 08:16 AM
I've just returned from the What's Next conference in Brattleboro, Vermont, where I gave a pair of talks (one on web services, one on application servers). The keynote speaker for the day was Alan Cooper, designer of Visual Basic, author of several books, and founder of a company that specializes in interaction design.

Cooper's view is that the kinds of disasters that have always plagued the industry -- most recently, the catastrophic outcomes of many CRM (customer relationship management) systems -- are a result neither of poor strategy, nor of poor engineering, but of a failure to properly coordinate the two. The missing piece in his view is product planning and design, done according to a methodology that Cooper has devised and that his company practices. This methodology aligns itself with Colonel John Boyd's OODA (Observe, Orient, Decide, Act) loop, fashionable in military circles.

"zeldman.jonboy"
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