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Report: Support Issues







Report: Support Issues

Report: Support Issues 04/09/2004 04:01 PM

more discussions on the costs and quality of support, another TurboTax experience




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Report: Support Issues

Grok Headline matches for Report: Support Issues

Microsoft Issues Support Statement for
SMS 1.2


Microsoft Issues Support Statement for
SMS 1.2
07/22/2004 09:23 AM

Free PSS Support for Technical Issues!


Free PSS Support for Technical Issues! 08/04/2004 01:25 AM
Unlimited free support is available now to MSDN subscribers via the MSDN Managed Newsgroups. In over 200 developer newsgroups, Microsoft will assure that you receive a response to your posts within 2 business days. This service is included as a benefit of your active subscription. You can get started by registering here. Need deeper technical help? You may have free phone support incidents included with your MSDN subscription! Check out the MSDN Support Overview to see what support options are available to you and how to contact developer support in your region.

Report: User Interface Issues


Report: User Interface Issues 03/14/2005 05:07 PM
inconsistencies in Apple software, various design issues

Report: Quality Control Issues


Report: Quality Control Issues 06/17/2004 10:12 AM
Readers offer some opinions and experiences related to Mac quality control.

Sales, support issues cited by Quest
members


Sales, support issues cited by Quest
members
06/25/2004 05:21 PM
In addition to voicing concerns over PeopleSoft's software licensing, some attendees at this week's Quest conference for J.D. Edwards users said changes made by the company have left them uncertain about where to turn for sales and support help.

Report: Security Issues Hamper
E-Commerce


Report: Security Issues Hamper
E-Commerce
06/24/2005 09:02 PM
Enterprise Security Today Jun 23 2005 6:27PM GMT

FTC Issues Report Critical Of Patent
Policy


FTC Issues Report Critical Of Patent
Policy
10/29/2003 09:24 PM
hayek writes "The Federal Trade Commission issued a report yesterday regarding failings in current U.S. patent policy. Among other things, the FTC recommends ...

MusicMatch issues official support curse
for iPod users


MusicMatch issues official support curse
for iPod users
11/04/2003 05:20 AM
iTunes - meet Recycle Bin

Panel Issues Report Critical of Prewar
Iraq Intelligence


Panel Issues Report Critical of Prewar
Iraq Intelligence
07/09/2004 10:30 AM
U.S. intelligence agencies fell victim to false "group think," a bipartisan Senate report issued today says.

ASSA ABLOY Now Issues 2004 Annual Report
on the Website


ASSA ABLOY Now Issues 2004 Annual Report
on the Website
03/19/2005 03:16 AM
Biz.yahoo.com - Fri Mar 18, 10:09 am GMT

Socitm report explores issues critical
for successful local e-government


Socitm report explores issues critical
for successful local e-government
09/03/2004 06:22 AM
PublicTechnology.net Sep 3 2004 9:39AM GMT

The New York Times > Washington
> Bush Asked for Vatican's Help
on Political Issues, Report Says


The New York Times > Washington
> Bush Asked for Vatican's Help
on Political Issues, Report Says
06/13/2004 05:43 AM
Bush Asked for Vatican's Help on Political Issues, Report Says .. Hypocritical bastards

nytimes.com/2004/06/13/politics/13george.html?ei=5062&en=ed 2cc6e292965458&ex=1087704000&partner=GOOGLE&pagewanted=print&position=
track this site | 4 links


Report: Support


Report: Support 04/06/2005 12:18 PM
digging into the details of Apple "ProCare" from several perspectives...

Report: Support and Quality


Report: Support and Quality 06/18/2004 11:11 AM
n Engels follows up, others offer reasons for hardware problems, notes on Apple repair policy, and a problem getting Symantec rebate

Longer Report on Apple's WPA Support


Longer Report on Apple's WPA Support 11/03/2003 11:40 PM
My full-length coverage in TidBITS on Apple's WPA update: In this longer article, I provide more details and more of the limitations of Apple's initial foray in Wi-Fi Protected Access. Sources say that AirPort Card support isn't too far in the future, while AirPort Base Station support isn't going to happen at all....

"JOE WILSON LIED, REPUTATIONS DIED:
WASHINGTON - A Senate report criticizing
false CIA claims that Iraq had weapons
of mass destruction at the same time
provides support for an assertion the
White House repudiated: that Iraq sought
to buy uranium in..."


"JOE WILSON LIED, REPUTATIONS DIED:
WASHINGTON - A Senate report criticizing
false CIA claims that Iraq had weapons
of mass destruction at the same time
provides support for an assertion the
White House repudiated: that Iraq sought
to buy uranium in..."
07/12/2004 09:04 AM

Clinitrac Engages Dendrite’s Clinical
Support Center Services to Support
eDiary


Clinitrac Engages Dendrite’s Clinical
Support Center Services to Support
eDiary
11/14/2003 05:46 AM

LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications


LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications
06/17/2005 03:42 PM
Application performance reaches new threshold for high concurrent access. [PRWEB Jun 15, 2005]

eCare support solution adds Safari
support, more


eCare support solution adds Safari
support, more
08/16/2004 12:11 PM
Netopia Inc. released eCare 4.0 on Monday. The upgrade to the company's interactive online support solution adds support for Apple's Safari Web browser, the ability to capture a video recording of remote control sessions and log complete transcripts for any support session, and more. eCare requires only a Web browser on the client side, although Mac users must install a plug-in to use the Desktop Assist, Desktop Observer, Invite Assist and Invite Observe functions. Netopia offers both subscription-based hosted and standalone server pricing models, noting that eCare 4.0 will run on any server with Apache Web Server and Resin Java servlet engine support. Contact the company for pricing or to arrange a demo.

LiveTime Support 2.5, ACN support
program announced


LiveTime Support 2.5, ACN support
program announced
01/07/2004 06:45 PM
LiveTime Software today announced that LiveTime Support 2.5, a new version of its J2EE based technical support and Help Desk product, will ship this month...

TiVo Desktop gets iPhoto 4 support;
still no AAC support


TiVo Desktop gets iPhoto 4 support;
still no AAC support
01/16/2004 11:33 AM
TiVo Desktop 1.6 is the latest version of the software for TiVo's Home Media Option, which lets users automatically stream music and photos from their Mac (via iTunes and iPhoto) to a TiVo Series2 DVR for listening/viewing on a TV...

The Next Level of Database Report
Generation: SiMX Releases Report Manager
Pro


The Next Level of Database Report
Generation: SiMX Releases Report Manager
Pro
07/22/2004 08:00 PM
SiMX Corporation released Report Manager Pro, a powerful software that facilitates and expedites reporting by providing an intuitive concept-driven drag-and-drop interface, standardizing data connectivity, and eliminating redundant tasks such as document formatting. [PRWEB Jul 21, 2004]

Kozio, Inc. Announces Support for
Freescale PowerQUICC III - Kozio Expands
Processor Architecture Support to
Complement Its Strong Networking and
Communications Line


Kozio, Inc. Announces Support for
Freescale PowerQUICC III - Kozio Expands
Processor Architecture Support to
Complement Its Strong Networking and
Communications Line
06/06/2005 12:14 AM
Kozio, Inc., a leading provider of embedded software for system-level hardware testing, today announced plans for support of Freescale's PowerQUICC III processor architecture. Kozio is currently working with Silicon Turnkey Express (STx) to support and create a software evaluation kit for STx's GP3 reference board and will continue to add support for additional reference boards from STx and other manufacturers. Kozio develops turnkey software solutions that verify design and validate hardware for any embedded single-board computer systems for a variety of applications, including networking and communications technology. [PRWEB May 23, 2005]

Vintela Receives First-Level Support for
Vintela Management eXtensions (VMX)
through Microsoft Product Support
Services


Vintela Receives First-Level Support for
Vintela Management eXtensions (VMX)
through Microsoft Product Support
Services
05/02/2004 02:01 PM

Microsoft Announces Increased Support
and Services for Industry Partners With
New Microsoft Services Partner Advantage
Support Offering


Microsoft Announces Increased Support
and Services for Industry Partners With
New Microsoft Services Partner Advantage
Support Offering
07/12/2004 12:14 AM
Today at Microsoft® Worldwide Partner Conference 2004, Rick Devenuti, corporate vice president of Microsoft Services and IT at Microsoft Corp., announced the launch of Microsoft Services Partner Advantage, the newest global service offering for industry partners. Designed to meet the unique service needs of the Microsoft partner community, the Microsoft Services Partner Advantage offering provides scalable and customized support plans including direct access to Microsoft tools and internal resources that enable partners to efficiently develop on, deploy and support Microsoft products and technologies.

Some Support For Those That Offer
Support


Some Support For Those That Offer
Support
12/08/2003 11:37 AM
Of all the tech companies I've dealt with over the years, Apple has the best consumer support. The catch is that it costs -- after the warranty period, at least. By Paul Andrews (Seattle Times via MyAppleMenu)

The New New Issues


The New New Issues 03/13/2003 07:32 PM
Other possibilities include search service Google and wireless carrier Cingular. The average age of companies going public from 1980 through 2002 was 7 years. ...

Still issues with IE...


Still issues with IE... 10/28/2003 11:06 PM
In general, I don't have too many issues with IE. I'm sure some people out there my flame me for...

I have issues!!!


I have issues!!! 03/13/2003 10:24 AM
Like you already didn't KNOW that so STFU!!! *grin* Two nights in a row I've hit my candle filled bathroom...

Av issues


Av issues 03/14/2005 04:38 PM
Bipin Gautam (Mar 12 2005)

Re: Av issues


Re: Av issues 03/17/2005 03:53 AM
bipin gautam (Mar 16 2005)

Getting Around IE's PNG Issues


Getting Around IE's PNG Issues 07/22/2004 01:26 PM

PNG is an awesome image format, primarily useful for its ability to support 8-bit transparency (that is, an alpha channel where there's a continuum from opaque to transparent, instead of the simple on/off transparency of GIF). So what's been holding you back from using it? IE for Windows, mostly, which is the only browser left that doesn't support the PNG alpha channel properly.

When IE 5.5 rolled around, IE gained some ability with PNG's in the form of the AlphaImageLoader filter. In the past, I've gotten around the IE problem by using this filter, but you really have to kludge up your HTML to implement it.

Bob Osola has a solution that's downright diabolical.

The code can be used either by a one-time copy-and-paste or as an include file. The entire thing is completely ignored by all other browsers - in fact it is treated as an HTML comment - thanks to IE's conditional comments. This solution is therefore light, portable and non-invasive to other browsers.

I wish there wasn't a need for a hack like this, but it appears that MS has stopped further development of IE. So the choice as of June 2004 is: ignore PNGs or use hacks.

He hides the script block in a c onditional comment, one of the few helpful features of IE (although I only use it to fix problems with IE, I guess 'helpful' is a bit too generous).

The script spools through all the images on the page, finds all the ones whose source ends in '.png', and changes them to spans that have the image as the background, filtered through AlphaImageLoader. So you don't need to add any special code to your PNG IMG tags in order to use it.

It should work on all non-IE browsers (since it does nothing), and all versions of IE older than 5.5. That maps to enough of the browser market to suit my tastes. The site also lists a couple of alternative ways around the problem. Well done.

Click here to comment on this entry


Vulnerability Issues in TCP


Vulnerability Issues in TCP 04/20/2004 01:57 PM

What if we voted on issues?


What if we voted on issues? 09/23/2004 08:59 AM
What if we voted on issues? "They booed the results of their vote. They were upset that they had voted for the 'wrong guy'."

SQL Security Issues


SQL Security Issues 04/24/2004 10:35 PM

Caching Issues


Caching Issues 12/10/2003 06:39 PM

It sounds like there are two primary caching complaints that come up over and over in my blog comments. The first is that Safari caches subresources too aggressively, and the second is that Safari fetches subresources too aggressively. :)

We found the first problem. The WebCore cache was not actually making use of the proper expiration dates, which meant the WebCore memory cache would keep using stale objects even though they should have expired. We have fixed the problem, and we believe this will solve the vast majority of the stale content issues.


Site Issues...!


Site Issues...! 05/10/2004 10:24 AM

In Brief: W3C issues XInclude 1.0


In Brief: W3C issues XInclude 1.0 12/22/2004 01:25 AM
InfoWorld Dec 21 2004 3:52PM GMT

Key issues on the IT agenda


Key issues on the IT agenda 05/12/2004 12:40 PM
vnunet.com May 12 2004 5:09PM GMT
Grok Description matches for Report: Support Issues
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Report: Support Issues

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