Dell to support EMC's VMware software
Grok Headline matches for Dell to support EMC's VMware software
Analyst Reaction to EMC's VMware Bid
Mixed
Analyst Reaction to EMC's VMware Bid
Mixed
12/30/2003 07:45 PMInternet.com Dec 30 2003 7:18PM ET
EMC's Software Earnings Jump 64 Percent
EMC's Software Earnings Jump 64 Percent
07/20/2004 01:06 PMThe storage giant's second-quarter profits more than double to $193
million thanks to strong software sales.
Dell Expands Relationship With VMware
Dell Expands Relationship With VMware
03/09/2004 12:09 AMDell deepens ties to VMware
Dell deepens ties to VMware
03/08/2004 11:03 PMEMC in disguise
Dell bundles Oracle 10g, VMware
partitioning on PowerEdges
Dell bundles Oracle 10g, VMware
partitioning on PowerEdges
09/22/2004 02:52 PMComputer Business Review Sep 22 2004 6:36PM GMT
New VMWare Workstation Gets Longhorn
Support
New VMWare Workstation Gets Longhorn
Support
04/20/2004 06:08 AMVMWare Upgrade Brings 64-Bit Support
VMWare Upgrade Brings 64-Bit Support
04/11/2005 07:36 PMVMware has put the finishing touches on the fifth generation of its
desktop virtualization software. VMware Workstation 5 includes new
features that bring improved collaboration and networking, better
performance and surer security, along with enhanced cloning
capabilities and Microsoft Virtual PC compatibility.
VMware Announces Support for 64-Bit
Computing
VMware Announces Support for 64-Bit
Computing
04/20/2004 01:48 AMLinux Electrons Apr 20 2004 5:51AM GMT
VMware tests Opteron support
VMware tests Opteron support
06/21/2004 03:40 PMThe EMC subsidiary pitches in with "experimental" support for Advanced
Micro Devices' processor.
Briefly: VMware tests Opteron support
Briefly: VMware tests Opteron support
06/21/2004 05:08 PMCNET Jun 21 2004 9:19PM GMT
VMware To Support 64-Bit Extended
Windows, Linux (TechWeb)
VMware To Support 64-Bit Extended
Windows, Linux (TechWeb)
04/20/2004 03:16 AMTechWeb - VMware's support for 64-bit extensions will allow users to
mix 32-bit and 64-bit operating systems and workloads on a single
server.
VMware Pledges To Support 64-Bit
Extended Windows, Linux Over Next 18
Months
VMware Pledges To Support 64-Bit
Extended Windows, Linux Over Next 18
Months
04/20/2004 12:25 AMVMware has pledged to support the 64-bit extended architectures of
Advanced Micro Devices (AMD) and Intel for its virtual machine
software running on both Windows and Linux over the next 18 months.
VMware creates PC software condom
VMware creates PC software condom
09/20/2004 02:29 PMACE software container
Next-gen VMware software to get memory
boost
Next-gen VMware software to get memory
boost
12/22/2004 01:07 AMVMware Updates Desktop Virtualization
Software
VMware Updates Desktop Virtualization
Software
04/11/2005 11:13 PMBy letting users build a library of virtual machines that mimic
production environments, VMware Workstation 5 aims to provide greater
flexibility to enterprises developing and testing multitiered,
browser-based applications.
What Dell Support Thinks of Dell
What Dell Support Thinks of Dell
03/30/2005 04:59 PMIn an InfoWorld Gripe Line Blog, anonymous Dell
employees are asked to make their feelings known about working for
Dell. As we all know, Dell moved their tech support to India and they
have employees in other parts of the world now too. It sounds like the
new users dumb questions and working with Windows constant crashing
and errors have driven even the Indian support workers to the brink of
giving up. Here are a few quotes from the above story..
Back about eighteen
months ago, the comments started off pretty apologetic about the Dell
support gripes readers were airing. A poster who said he or she had
just resigned after six months with Dell support in Hyderabad said
that Dell technicians would sometimes know right off that a problem
required a replacement component, "but we are bound by company policy
which prohibits us from dispatching components until we finish the
script given us by Dell management," the poster wrote. "I basically
felt really bad in situations wherein I had to make really old people
open up their computers, and I did in fact meet people on the phone
who would be in tears if we told them that they need to open their
machines.
"I too am working in Dell tech support,"
the poster said, saying his job had been to route calls to the proper
support group. "The great thing is that tomorrow is my last day here.
Great because this by far has been one of the least gratifying and
frustrating positions I have ever held. Yes, there are extensive and
considerable problems with Dell tech support. Their outsourcing to
India is not even the least of them. Every day is a continuous assault
by absolutely clueless and irate customers and an ineffective
phone-based support system that is enough to make anyone crack. I'm
saying that it all sucks: Dell's systems and their support and the
morons who purchase them ... So many times I've had to restrain myself
from telling customers who are whining about what a piece their Dell
is that, hey, guess you should've bought a Mac. Goodbye, Dell!"
LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications
LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications
06/17/2005 03:42 PMApplication performance reaches new threshold for high concurrent
access. [PRWEB Jun 15, 2005]
Software Support Expert Publishes
Telecom Software Book
Software Support Expert Publishes
Telecom Software Book
07/31/2004 02:10 AMKundan Misra, co-founder of Meadoweb - leading provider of IT and
software educational support - has written the industry standard book
on telecom network management. [PRWEB Jul 31, 2004]
Dell to support academic grid
Dell to support academic grid
06/09/2004 12:41 PMSilicon Republic Jun 9 2004 3:42PM GMT
Support Sector Beckons to Dell
Support Sector Beckons to Dell
10/31/2003 01:42 AMBizReport.com Oct 31 2003 0:39AM ET
Dell Opens Support Center in China (AP)
Dell Opens Support Center in China (AP)
09/08/2004 12:01 AMAP - Dell Inc. says it opened a new support center this week in
Xiamen, China, for business customers who buy servers and storage
equipment.
Dell opens support center in China
Dell opens support center in China
09/07/2004 11:30 PMSan Francisco Chronicle Sep 8 2004 4:08AM GMT
Dell technical support refuses spyware
help
Dell technical support refuses spyware
help
12/03/2003 11:04 AMComputer Shopper Dec 3 2003 10:14AM ET
Dell cancels Indian tech support
Dell cancels Indian tech support
12/02/2003 09:56 AMChina Daily Dec 2 2003 9:06AM ET
Intel Ships Xeon with Support from Dell,
IBM
Intel Ships Xeon with Support from Dell,
IBM
08/03/2004 11:11 PMLinux Insider Aug 4 2004 3:19AM GMT
Dell, SAP Expand Support for Each
Other's Products
Dell, SAP Expand Support for Each
Other's Products
04/28/2004 03:59 PMDell Inc. and SAP AG are extending their eight-year alliance via
enhanced services and support offerings.
Dell hopes support hubs will improve
service delivery
Dell hopes support hubs will improve
service delivery
09/10/2004 11:16 AMDell Inc. is pushing ahead with plans to open IT support hubs
worldwide to improve its service delivery to buyers of its servers,
storage devices and workstations. Although the hubs are aimed
primarily at enterprise customers, they will also cover consumers and
small and midsize businesses.
Dell counts on new support hubs to
improve service delivery
Dell counts on new support hubs to
improve service delivery
09/09/2004 04:53 PMDell Inc. plans to open several Enterprise Command Centers during the
next few months in a bid to improve its service delivery to customers
worldwide.
Service as a revenue generator Dell,
other computer companies hope tech
support will be the next big money-mak
Service as a revenue generator Dell,
other computer companies hope tech
support will be the next big money-mak
11/03/2003 07:41 AMSan Francisco Chronicle Nov 3 2003 6:15AM ET
Dell, SAP team on business software,
services
Dell, SAP team on business software,
services
04/28/2004 02:33 PMNEW YORK - Dell will expand its services portfolio to include support
for customers running applications and databases from SAP, as part of
a pledge for closer interaction between the two companies, Dell
Chairman and Chief Executive Officer Michael Dell announced Wednesday
at a press conference here.
Dell sells PCs with Linux software in
Europe
Dell sells PCs with Linux software in
Europe
07/10/2004 03:12 PMElectric New Paper Jul 10 2004 5:38PM GMT
Dell steps down as CEO: Dell Inc.
founder and chairman Michael Dell handed
over
Dell steps down as CEO: Dell Inc.
founder and chairman Michael Dell handed
over
07/17/2004 02:53 AMNDTV Jul 17 2004 7:02AM GMT
EMC's Enviable Encore
EMC's Enviable Encore
07/21/2004 01:08 PMThe storage maker's stellar quarter leaves a Fool longing to invest
but also aware of the risks.
EMC's Enchanting Expectations
EMC's Enchanting Expectations
06/10/2004 02:30 PMThe storage supplier predicts massive growth, but is the stock worth
it?
IBM-Net App Alliance Could Steal EMC's
Thunder
IBM-Net App Alliance Could Steal EMC's
Thunder
04/06/2005 11:22 PMThe companies' deal seeks to combine their technologies to create
storage and information-on-demand solutions.
Innovation Fuels EMC's Drive to ILM
Innovation Fuels EMC's Drive to ILM
06/11/2004 05:55 PMInternet.com Jun 11 2004 9:36PM GMT
Subsidiaries Help Drive EMC's Q2 Profit
Subsidiaries Help Drive EMC's Q2 Profit
07/20/2004 02:58 PMInternet News Jul 20 2004 7:10PM GMT
Analysts Upbeat on EMC's Smarts Buy
Analysts Upbeat on EMC's Smarts Buy
12/22/2004 01:35 AMEMC's latest tech acquisition could make the vendor's storage area
network management software the top of the heap, analysts say. The
move could spark a buying spree among competitors.
EMC's revenue jumps in first quarter
EMC's revenue jumps in first quarter
04/15/2004 07:44 PMZDNet Apr 15 2004 11:13PM GMT
Grok Description matches for Dell to support EMC's VMware software
GrokA matches for Dell to support EMC's VMware software
Dell to support EMC's VMware software