FCC logs 10,000 telemarketing complaints, cites eight companies

Grok Headline matches for FCC logs 10,000 telemarketing complaints, cites eight companies

Companies Ignore Email Complaints, Reply
Quickly To Sales Requests

Companies Ignore Email Complaints, Reply
Quickly To Sales Requests 05/06/2004 11:44 AM
I'm sure this won't come as much of a surprise to most people, but a new study has shown that 50% of complaint emails get ignored. However, nearly 100% of sales emails get a response. Surprising? Not at all. Still, it's not particularly intelligent. Your customers are the ones who are already paying you, and thus, are much more likely to pay you again (or keep paying you, if it's a service) than any new potential sale - though, not if you don't respond to their complaints. Plus, pissing off an existing customer is almost guaranteed to get negative word of mouth going. While new sales prospects are always important, treating existing customers well should be seen as much more important. Unfortunately, too many companies have a short-term view of not caring once they've received their money. They view sales as a revenue generator and customer support as a cost center - when customer support can often be much more important in generating revenue.

Recruitforce.com Signs Longs Drugs
Stores as 100th Customer of its On
Demand Recruiting Software; Cites 2004
as Explosive Growth Year Across Multiple
Industries With Companies Small and
Large.

Recruitforce.com Signs Longs Drugs
Stores as 100th Customer of its On
Demand Recruiting Software; Cites 2004
as Explosive Growth Year Across Multiple
Industries With Companies Small and
Large. 02/05/2005 09:49 PM
Recruitforce.com, a leading provider of online recruiting solutions, generated tremendous momentum in 2004, adding significantly to its customer base, product line, and partner offerings. Recruitforce.com's easy to use and scalable software-as-service model is designed to deliver immediate results to customers without the huge initial costs, risky implementations, and high ongoing costs of traditional enterprise software, and more and more companies are realizing that this is the way forward. [PRWEB Feb 5, 2005]

.Mac Telemarketing

.Mac Telemarketing 11/19/2003 10:29 PM

Less TeleMarketing, More Annoyances

Less TeleMarketing, More Annoyances 10/29/2003 12:12 AM
Over the past few days, I've gotten more telemarketing calls than I have in a long time. Except none of them are technically telemarketing calls. And some of them start off by telling you that they're not soliciting sales. Instead, they're "taking a survey" that turns out to be an ad in question form, or they are "introducing themselves" by telling me about the services they can perform for my company. Has anyone else noticed the Do Not Call list causing telemarketers to reposition themselves so that they can continue to achieve the mission stitched into their shoulder badges:...

Offspring of spam and telemarketing

Offspring of spam and telemarketing 02/14/2004 07:54 AM
Boston Globe Feb 14 2004 10:09AM GMT

Telemarketing: Inbound or Outbound?

Telemarketing: Inbound or Outbound? 03/26/2005 07:20 AM
Lockergnome Mar 26 2005 11:40AM GMT

anti-telemarketing EGBG counterscript

anti-telemarketing EGBG counterscript 12/04/2003 05:00 AM
An anti-telemarketing counterscript .. How to have fun with telemarketers .. a taste of their own medicine .. market the telemarketers .. See the script .. Counterscript

xs4all.nl/~egbg/counterscript.html
track this site | 5 links

Notes and Tips: Apple Telemarketing

Notes and Tips: Apple Telemarketing 04/19/2004 09:43 AM
Readers share a few more notes on unsolicited Apple telemarketing calls.

Vamming: The Worst Of Telemarketing And
Spam

Vamming: The Worst Of Telemarketing And
Spam 04/19/2004 05:40 AM
Over at Network World, someone is wondering just how long it's going to take people to start "vamming." This appears to to be something of a made up word to describe VoIP spamming. As the article points out, it won't be all that difficult eventually for someone to figure out a way to spoof caller ID numbers on a VoIP system, which will let rogue telemarketers start calling you like spammers - without any real way to track them down. And you thought instant messaging spam was going to be the next big spam problem...

Do-Not-Call Registry for Telemarketing
Upheld in Court

Do-Not-Call Registry for Telemarketing
Upheld in Court 02/18/2004 01:01 AM
A federal appeals court upheld the governments right to help people shield themselves from unwanted telemarketing calls.

DMA requests no SPAM or telemarketing on
national Day of Mourning

DMA requests no SPAM or telemarketing on
national Day of Mourning 06/10/2004 01:06 PM
The Direct Marketing Association (The DMA) today called on its members to refrain from making marketing calls and sending commercial e-mails to consumers on June 11, 2004, which has been designated as a National Day of Mourning in memory of President Ronald Reagan. “We are calling on marketers to consider the mood of the country on this day of national mourning,” said H. Robert Wientzen, president & CEO, The DMA. “Indeed, many member companies have already indicated to us that they plan to refrain from calling or sending commercial e-mail on that day. Businesses should keep in mind the thoughts of consumers and the reputation of the industry.” “If members do conduct a campaign, they should do so with the utmost caution and respect on this solemn day of remembrance,” said Wientzen. (Source http://www.the-dma.org/cgi/dispnewsstand?article=2406)

25-Sept-2003 -- Court Hangs Up on
Anti-Telemarketing List

25-Sept-2003 -- Court Hangs Up on
Anti-Telemarketing List 10/28/2003 11:08 PM
Court Hangs Up on Anti-Telemarketing List -- "Several telemarketing firms and the Direct Marketing Association sued to block the measure...

At least 85 percent of money managed by
Coalition Provisional Authority going to
U.S. companies—not to Iraq
companies, as promised

At least 85 percent of money managed by
Coalition Provisional Authority going to
U.S. companies—not to Iraq
companies, as promised 08/04/2004 05:05 PM
pretty pathetic

washingtonpost.com/wp-dyn/articles/A37822-2004Aug3.html
track this site | 3 links

Turning on all of the SMS Logs at Once

Turning on all of the SMS Logs at Once 09/24/2004 01:24 PM

Business Logs

Business Logs 06/14/2004 07:19 PM
MT blog from another in a growing base of companies consulting around blogs

429,000 Do-Not-Call Complaints

429,000 Do-Not-Call Complaints 06/25/2004 11:58 AM

EU Looking Into More Microsoft
Complaints

EU Looking Into More Microsoft
Complaints 03/23/2005 04:52 AM
Forbes Mar 23 2005 9:13AM GMT

Using WMI to collect event logs

Using WMI to collect event logs 08/15/2004 04:32 AM

Spamming Referer Logs

Spamming Referer Logs 01/04/2004 12:03 PM

Spammers have sunk to a new low: spamming HTTP referer logs. Now that a lot of bloggers display referrer hits, and a lot of bloggers monitor them to see where they're getting links from, spammers have started sending HTTP requests with their site as the referer, just to get people to follow the links out of curiosity.

Doc Searls noted this phenomenon with Joe Leiberman's comapaign site. The URL "http://www.joe2004.com?starprose" appeared in his referer logs. Since Doc has no link from Leiberman's campaign site, and the lone querystrign arguments indicates that someone is trying to track a clickthrough, it seems that this was inserted there just so a webmaster would follow the link. Looking through my logs, I have this referer too.

Also, just like Doc, I have a referer in my logs to a blog solely about the Paris Hilton sex video. Needless to say, there is no link on that site to Gadgetopia. And here's one to a porn site in Germany. And, yes, I followed both these links because I was trying to figure out why, how, and in what context they linked to my site.

I don't know if I'm more irritated that spammers are pushing their way into every last piece of Internet life, or if I'm more irritated that I fell for it. Before I saw the think on Doc's site and put two and two together, I was blitely following these refer links, trying to figure them out. Score one for the spammers, I suppose.

Click here to comment on this entry

Google Goes Gaga for Web Logs

Google Goes Gaga for Web Logs 02/18/2003 04:17 PM
Although the terms of the deal were not revealed, Pyra founder Evan Williams wrote in a blog posted to Blogger that "it wasn'ta case of needing to sell, we ...

Cool CyberSex Logs

Cool CyberSex Logs 04/24/2004 06:22 AM
Yeah, baby, YEAH, OHH YEAHHHHHhahahAHAHAHHA .. Cool CyberSex Logs .. I love Cybersex

quq.dk/cybersex.htm
track this site | 5 links

Web logs aid disaster recovery

Web logs aid disaster recovery 12/30/2004 02:13 PM
Online journals or weblogs are helping people share information about the tsunami disaster.

Stelios logs off from internet

Stelios logs off from internet 06/04/2004 05:45 AM
This Is Money Jun 4 2004 9:35AM GMT

Office XP Troubleshooting Logs

Office XP Troubleshooting Logs 08/12/2004 07:00 PM

Monitoring event logs

Monitoring event logs 09/11/2004 01:58 AM

C++ Streams for Tracing Logs and More...

C++ Streams for Tracing Logs and More... 07/10/2004 07:36 PM
New release 0.1.0.2

Altiris Tip: Installation Logs

Altiris Tip: Installation Logs 09/26/2004 03:13 PM

Cites & Insights

Cites & Insights 12/23/2003 09:16 PM
Cites & Insights
http://cites.boisestate. edu/civ4i1.pdf

Cites & Insights: Crawford at Large 4:1 (January 2004) is now available for downloading at the above URL. This 26 page issue, PDF as usual includes the following:

*Bibs & Blather (looking forward & back, plus weblog blather

*First Have Something to Say: 15: Breaks and Blocks (the third and final free chapter)

*Scholarly Article Access (PLoS publicity and feedback; other OA notes; and why this is the final Scholarly Article Access)

*Following Up (Martin Luther King, Jr. library; DVD compatibility; Amazon's Search in the Book and swamping)

*Ebooks, Etext and PoD (the ebook biz, elibraries, devices)

*Copyright Currents (DMCA exemptions, the SunnComm follies, more music stuff, SCO and Linux)

*A Scholarly Access Perspective: Tipping Point for the Big Deal? (Elsevier, ScienceDirect, Cell Press, and academia)

CNN cites Wikipedia

CNN cites Wikipedia 09/08/2004 10:46 AM
Cory Doctorow: CNN repeatedly cites Wikipedia in this article on the Russian hostage-taking allegedly planned by Shamil Basayev.

During the rebel pullout from Grozny in January 2000 Basayev lost a foot after stepping on a landmine, according to the Wikipedia Web site, but he and other rebel fighters eluded Russian capture by hiding in forests and mountains.

Link (Thanks, Scott!)

Complaints? About ISPs? Surely not!

Complaints? About ISPs? Surely not! 11/19/2003 02:20 PM
ISPA unveils new complaints outfit

BBC vows complaints 'openness'

BBC vows complaints 'openness' 07/19/2004 09:52 AM
The BBC announces plans for a new complaints procedure to make it easier for people to air grievances.

Do not call 429,000 complaints in nearly
a year

Do not call 429,000 complaints in nearly
a year 06/27/2004 04:44 AM

Seems telemarketers have largely ignored the do not call list. With nearly 65 million people who have signed up for do not call 429,000 have received at least 1 call and that's just the people that reported it. Seems the FCC could cash in if they would go out and collect the fines but some wonder if they have the teeth.

One advantage of living in Hawaii is most telemarketers don't bother but those that do usually call about 4am and when you get done screaming at them asking them if they know what time it is you never get a call back. [CNN Money]

The Latest Techie Complaints

The Latest Techie Complaints 04/15/2004 01:02 PM
So what does a techie have to complain about these days? It what must have been a fairly cathartic column, one tech columnist just tossed a few of his tech complaints into a single column that doesn't even bother trying to tie them all together. The three big complaints: (1) every time he finds a product he likes, it gets bought by another larger company (and, he implies, the larger company then kills what he liked about the product) (2) it's increasingly difficult to actually find stuff you want on a search engine and (3) plug and play often plugs, but doesn't play. The best part, though, is his description of the inevitable phone call after the new device doesn't work: "Is your computer turned on? Are you connected using a USB or firewire cable? Do you have more than a fifth-grade education?" Something about tax day seems to bring out people's complaining nature.

Portability complaints? Take a number

Portability complaints? Take a number 01/28/2004 08:43 PM
ZDNet Jan 29 2004 1:05AM GMT

iPod and iBook Complaints?

iPod and iBook Complaints? 01/01/2004 04:00 PM
CNN reports on user complaints and two potential class action suits from iBook and iPod owners. Various users apparently have reported recurrent pr...

30% dip in rail users' complaints

30% dip in rail users' complaints 07/22/2004 02:57 AM
Train users made 30% fewer complaints last year, the latest annual report by the Rail Passengers Council shows.

EU considers more complaints against
Microsoft

EU considers more complaints against
Microsoft 03/23/2005 04:51 AM
Irish Examiner Mar 23 2005 9:46AM GMT

BBC rejects Springer complaints

BBC rejects Springer complaints 03/30/2005 07:10 AM
The BBC board of governors rejects thousands of complaints over the televising of Jerry Springer - The Opera.

EU examines more complaints over
Microsoft

EU examines more complaints over
Microsoft 03/23/2005 04:52 AM
Miami Herald Mar 23 2005 9:34AM GMT
Grok Description matches for FCC logs 10,000 telemarketing complaints, cites eight companies
GrokA matches for FCC logs 10,000 telemarketing complaints, cites eight companies

FCC logs 10,000 telemarketing complaints, cites eight companies

The following phrases have been identified by the grok system as matching this entry: