Convergent Media Partners with IBM to Build Customer Relationship Management Platform

Grok Headline matches for Convergent Media Partners with IBM to Build Customer Relationship Management Platform

Network Synergy Inc Introduces Two New
Secure Customer Relationship Management
Channels.

Network Synergy Inc Introduces Two New
Secure Customer Relationship Management
Channels. 07/19/2004 03:17 AM
Network Synergy Inc implements new North American toll free telephone number, and secure live chat service on website. [PRWEB Jul 19, 2004]

Microsoft Business Solutions Launches
Customer Relationship Management
Solution Globally

Microsoft Business Solutions Launches
Customer Relationship Management
Solution Globally 12/08/2003 11:36 AM
Microsoft Business Solutions today announced that Microsoft® Business Solutions Customer Relationship Management (CRM) 1.2 was released to manufacturing and will be generally available in 47 geographies worldwide starting in January 2004. To meet the needs of the international business community, Microsoft Business Solutions developed Microsoft CRM 1.2 in eight language versions in addition to U.S. English, beginning with International English, French, German, Italian and Spanish, to be closely followed by Brazilian Portuguese, Danish and Dutch.

Salesboom Makes 99.8% Uptime Guarantee
Addition to Its Web-Based Customer
Relationship Management (CRM) / Sales
Force Automation (SFA) Service Level
Agreement (SLA)

Salesboom Makes 99.8% Uptime Guarantee
Addition to Its Web-Based Customer
Relationship Management (CRM) / Sales
Force Automation (SFA) Service Level
Agreement (SLA) 04/13/2005 02:02 AM
Salesboom.com, industry leading On-Demand Customer Relationship Management (CRM) / Sales Force Automation (SFA) service provider, today announced that it was adding an uptime guarantee to its Service Level Agreement (SLA). The Service Level Agreement, which governs the level of service offered to the end users, now contains a clause guaranteeing a minimum 99.8% uptime ratio of its Salesboom.com Web-based Customer Relationship Management software (CRM software). The new uptime guarantee, taking effect immediately to all paying customers, sets a new precedent in the On-Demand or Hosted CRM and SFA world – a Web-based Customer Relationship Management software service that is truly OnDemand, guaranteed by the service provider in very definitive black and white terms. [PRWEB Apr 13, 2005]

Customer Relationship Management (Crm)
Solution Budgeting and Procurement Made
Simple by Online/Offline Solution
Configurator by MTCCRM.com for Microsoft
CRM Software

Customer Relationship Management (Crm)
Solution Budgeting and Procurement Made
Simple by Online/Offline Solution
Configurator by MTCCRM.com for Microsoft
CRM Software 06/22/2005 02:53 AM
Management Technology Consulting LLC adds to its leading online resource, e-store, and e-consultant site www.mtccrm.com, the Microsoft CRM Center, a downloadable solution configuration system that for the first time allows any business to quickly evaluate complete Microsoft CRM solution configurations with budgets including full implementation services. [PRWEB Jun 22, 2005]

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention 04/08/2005 05:09 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) software and services solutions, today announced that Aon Reed Stenhouse Inc. has implemented its Customer Experience Management Suite in order to demonstrate its commitment to being a transparent, client-centric organization. [PRWEB Apr 8, 2005]

The Customer Relationship Expert Takes a
Dose of Its Own Medicine

The Customer Relationship Expert Takes a
Dose of Its Own Medicine 09/12/2004 10:01 PM
New York Times Sep 13 2004 2:41AM GMT

Kerry’s Partisan Partners in Smearing
Bush -- 02/17/2004 - Media Research
Center - Media Reality Check

Kerry’s Partisan Partners in Smearing
Bush -- 02/17/2004 - Media Research
Center - Media Reality Check 02/18/2004 05:11 AM
Kerry’s Partisan Partners In Smearing Bush -- ABC, CBS and NBC Give Bush “AWOL” Charge Double The 1992 Coverage Of Clinton’s Draft Dodging .. reports

mrc.org/realitycheck/2004/fax20040217.asp
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i2 Supplier Relationship Management

i2 Supplier Relationship Management 03/14/2003 01:28 AM
Addressing three of the thorniest issues in today's economy -- cost, efficiency and productivity -- i2 Technologies' SRM (supplier relationship management) suite helps companies and their suppliers collaborate on sourcing and procurement across the value-chain network.

Wi-Fi’s greatest challenges lie in
relationship between wholesale and
retail providers and the ability to
provide adequate billing and customer
care support

Wi-Fi’s greatest challenges lie in
relationship between wholesale and
retail providers and the ability to
provide adequate billing and customer
care support 07/14/2004 03:35 AM
[PRWEB Jul 14, 2004]

Manugistics 7 Supplier Relationship
Management

Manugistics 7 Supplier Relationship
Management 03/14/2003 01:28 AM
Manugistics senior vice president of strategy Lori Mitchell-Keller believes that supplier relationships come before supply chain automation. That is why her company considers the processes and data from its supplier relationship management suite to be "feeders" into its supply chain management applications.

MySAP Supplier Relationship Management

MySAP Supplier Relationship Management 03/14/2003 01:28 AM
SAP's mySAP supplier relationship management suite is an outgrowth of its e-procurement applications that promises to manage profitability rather than purchases. There is a huge difference between the two, says Faheem Ahmed, SAP's head of market strategy for SRM.

Siebel's Partner Relationship Management

Siebel's Partner Relationship Management 03/14/2003 01:28 AM
Siebel's partner relationship management (PRM) adds fuel to the debate over which is better, a suite application or best-of-breed software. The application includes partner lifecycle management, collaborative sales, marketing and service.

Partners: Customer creates commercial
about great service from hosting partner

Partners: Customer creates commercial
about great service from hosting partner 04/08/2005 06:27 PM
Avid vlogger (video blogger) and LivingDot customer creates an "unauthorized commercial" praising his hosting provider's service. Give a man a fish and he eats for a day. Teach a man to fish and it's only a matter of time before...

Enterprise Customer Profile (ECP)
Release 2.0 Now Available for the Java
Platform

Enterprise Customer Profile (ECP)
Release 2.0 Now Available for the Java
Platform 09/22/2004 02:28 AM
New Release of Leading CDI Software Extends Supported Platform Base [PRWEB Sep 22, 2004]

Angry Bush Walks Out on Media, Refuses
to Answer Questions About Relationship
With Ken Lay

Angry Bush Walks Out on Media, Refuses
to Answer Questions About Relationship
With Ken Lay 07/11/2004 06:34 AM
walked out of a media briefing .. Lay clearly favored .. Bush and Kenny Boy

capitolhillblue.com/artman/publish/article_4805.shtml
track this site | 3 links

Cisco and partners build self-defence
networks

Cisco and partners build self-defence
networks 01/05/2004 10:26 PM
Computer Weekly Jan 5 2004 9:12PM ET

Lagos Partners Microsoft to Build
Digital Villages

Lagos Partners Microsoft to Build
Digital Villages 05/24/2004 04:41 AM
This Day Online May 24 2004 8:50AM GMT

NewsGator Launches "NewsGator Media
Platform," a Private Label RSS Service
for Media Companies

NewsGator Launches "NewsGator Media
Platform," a Private Label RSS Service
for Media Companies 03/14/2005 04:38 PM

Denver Post and the Media News Group Partner with NewsGator for Next Generation Media Service

DENVER, CO -- March 3, 2005 -- NewsGator Technologies, Inc., the leading RSS software platform company, announced today the launch of its 'NewsGator Media Platform,' a private label RSS service for the media industry. Media News Group and its flagship newspaper, The Denver Post, announced that they will launch branded RSS readers powered by NewsGator's Media Platform for the Denver Post and other Media News Group properties.

J.B. Holston, the President and CEO of NewsGator, said, "We're thrilled to be working with The Denver Post to apply our industry-leading software platform to help extend their brand with the power of RSS. After a thorough review, Media News Group chose the 'NewsGator Media Platform' because it is the most scalable, cost-effective, and reader-friendly solution available on the market. We're very proud of our partnership with one of America's leading media groups."

The NewsGator Media Platform is powered by NewsGator's industry-leading NewsGator Online system, which manages hundreds of thousands of RSS feeds for tens of thousands of individual end-users who access their content synchronized across a myriad of devices. NewsGator is working with a wide range of media and other enterprises around the world to leverage that system to manage private-labeled RSS readers. NewsGator's Media Platform is the only service that supports web, desktop, mobile, Media Center, DivX, and a wide range of other RSS applications and readers, all seamlessly synchronized. NewsGator's interface and interaction design experts work closely with clients to create a consumer-friendly experience around the client's brand, leveraging the power of NewsGator's rich RSS aggregation and reading capabilities.

Mike Higgins, Senior Vice President and COO of Media News Group Interactive said, "We believe that RSS-based reading is the next generation for a rich, personalized experience for our readers. We're extremely excited to partner with NewsGator, the clear leader in this space, around this vital industry innovation."

Gil Asakawa, Executive Producer for The Denver Post said, "We're excited to be working with NewsGator to develop a tool for our readers to take advantage of the burgeoning RSS universe, and to personalize their news from The Denver Post. There's a huge opportunity here to popularize RSS as a mainstream format."

About Media News Group

MediaNews Group, Inc is the nation's seventh-largest newspaper company, with headquarters in Denver, Colorado. MediaNews Group and its subsidiaries publish 47 daily newspapers and 110 non-daily publications in 10 states, with daily and Sunday circulation of approximately 2.2 million and 2.5 million respectively. In addition, MediaNews Group owns a CBS affiliate in Anchorage Alaska and four radio stations in Texas. MediaNews Group maintains 74 websites for its daily newspapers and an umbrella website, www.NewsChoice.com.

Nextel Partners Improves Productivity,
Customer Response With Microsoft Office
SharePoint Portal Server 2003

Nextel Partners Improves Productivity,
Customer Response With Microsoft Office
SharePoint Portal Server 2003 07/06/2004 12:03 PM
Nextel Partners Inc., the exclusive provider of Nextel digital wireless communication services in midsize and rural U.S. markets, has adopted Microsoft® Office SharePoint® Portal Server 2003 to run the company's internal corporate portal, helping improve customer call response, lower administrative costs, and increase its employees' productivity and efficiency.

Intel, Alibaba build mobile commerce
platform

Intel, Alibaba build mobile commerce
platform 09/20/2004 11:01 PM
CHINAdaily Sep 21 2004 2:40AM GMT

Secure Customer Management Software

Secure Customer Management Software 01/18/2004 08:08 AM
0.2A Preview Released

PSC Partners With CIT Global to Enhance
Merchant Management

PSC Partners With CIT Global to Enhance
Merchant Management 03/17/2005 03:03 AM
Processors and ISO’s can now deliver superior merchant boarding and management services; business processes and regulatory compliance while dramatically reducing costs. [PRWEB Mar 16, 2005]

SnapStream Media Partners With NewsGator
to Feature NewsGator Media Center
Edition in SnapStream Spotlight

SnapStream Media Partners With NewsGator
to Feature NewsGator Media Center
Edition in SnapStream Spotlight 06/25/2004 12:01 PM

SnapStream Spotlight Enables Users to Read Selected NewsGator Content and Watch On-Demand Videos in Full-Screen Interface Mode With Firefly PC Remotes

HOUSTON, June 25 - SnapStream Media, Inc. (http://www.snapstream.com), a leader in PC entertainment products, and NewsGator Technologies announced today the inclusion of NewsGator Media Center Edition in SnapStream Spotlight. SnapStream Spotlight is a new addition to the Firefly(TM) PC Remote package.

The Firefly PC Remote with SnapStream Spotlight brings the latest online movies, radio, news and music into the living room by leveraging the power of the PC and the Internet.  SnapStream Spotlight serves as a portal to various online media providers, such as NewsGator, for Firefly PC Remote users. Its savvy interface makes it easy to access online media content in a living room setting.

NewsGator Media Center Edition is a part of NewsGator Online Services. It allows users to easily find NewsGator software and services online without having to separately download anything from the NewsGator web site.

SnapStream Spotlight and NewsGator Media Center Edition provide Firefly PC Remote users a way to access NewsGator content and watch on-demand videos away from the PC desktop.

"We are excited to have NewsGator Technologies on board for our latest entertainment PC offering, SnapStream Spotlight," said Rakesh Agrawal, President and CEO of SnapStream Media, Inc. "The new SnapStream Spotlight feature, along with Firefly PC Remote, allows users to control media stored on the PC in a living room setting. SnapStream Spotlight and NewsGator Media Center Edition open doors for Firefly PC Remote users by giving them another way to access online news content."

"NewsGator Technologies is pleased to be a part of the SnapStream Spotlight launch," said Greg Reinacker, President & Founder of NewsGator Technologies. "With SnapStream Spotlight, even consumers without Media Center PCs can enjoy the convenience of what NewsGator Media Center Edition has to offer."

ABOUT FIREFLY PC REMOTE

Firefly PC Remote gives users remote control access to audio and visual media stored on their PCs. It is sleek, lightweight and designed to fit comfortably in the user's hand. It is an RF remote and can transmit signals through walls and up to 30 feet away. Firefly comes with its own media center software, SnapStream Media's Beyond Media(TM) Basic, but is also compatible with others such as Microsoft(R) Windows(R) XP Media Center Edition. Beyond Media Basic is a PC entertainment gateway with included music, video and photos players.

ABOUT SNAPSTREAM MEDIA

SnapStream Media, Inc., a leading developer of digital entertainment products, was founded in 1999 by Richard Kuo and Rakesh Agrawal. Houston-based and privately held, SnapStream Media's vision is to build high-quality consumer entertainment experiences that leverage PC technology. The company's personal video recording (PVR) software, Beyond TV(TM), was called "dazzlingly cool" by the Los Angeles Times, referred to as "an idea whose time has come" by the Associated Press and declared "better than TiVo" by Maximum PC. Interested parties can find more information about SnapStream Media and its products at http://www.snapstream.com.

ABOUT NEWSGATOR MEDIA CENTER EDITION

This is the latest step in the "any time, any place, any device" strategy that distinguishes the NewsGator product line.  NewsGator Online Services allows users to read one set of content from any device, without duplication. The combined power of NewsGator Media Center Edition and Online Services offers customers a productive and fun way to access their personalized subscriptions and information from any device, whenever they need it.

Microsoft Partners for Digital Media
Push

Microsoft Partners for Digital Media
Push 01/06/2005 02:43 PM
Enterprise Windows I.T. Jan 6 2005 6:33PM GMT

RMSI-GDT Relationship Awarded “Second
Most Collaborative Outsourcing
Relationship”

RMSI-GDT Relationship Awarded “Second
Most Collaborative Outsourcing
Relationship” 08/27/2004 01:26 PM
RMSI, a global IT services company, announced that RMSI along with strategic partners Geographic Data Technology, USA have been recognized as the “Second Most Collaborative Outsourcing Relationship” at the 2004 Outsourcing Excellence Awards. [PRWEB Aug 27, 2004]

XML standards for global customer
information management (DM Review)

XML standards for global customer
information management (DM Review) 05/30/2002 12:41 PM

Is identity management different on a
mobile platform?

Is identity management different on a
mobile platform? 07/01/2004 04:00 AM
In the last couple of issues, we've been examining the questions surrounding mobile platforms and identity management: Is identity management different on a mobile platform, does a mobile platform demand different identity management services, or is a mobile platform simply another platform?

Medversant Provides Credentialing
Solution to Pacific Partners Management
Services, Inc.

Medversant Provides Credentialing
Solution to Pacific Partners Management
Services, Inc. 06/24/2005 04:09 PM
Innovative practice management solutions company and Medversant Technologies team up to provide Web-based credentialing solution to clients. [PRWEB Jun 24, 2005]

Medversant Provides Credentialing
Solution to Pacific Partners Management
Services, Inc

Medversant Provides Credentialing
Solution to Pacific Partners Management
Services, Inc 06/22/2005 01:51 AM
Innovative Silicon Valley based practice management solutions company and Medversant Technologies team up to provide Web based credentialing solution to clients. [PRWEB Jun 19, 2005]

McAfee Broadband Selects Aria Systems to
Maximize Revenue and Sustain High
Customer Satisfaction for
Next-Generation Wireless Internet
Platform

McAfee Broadband Selects Aria Systems to
Maximize Revenue and Sustain High
Customer Satisfaction for
Next-Generation Wireless Internet
Platform 06/05/2005 11:14 PM
Unparalleled scalability, flexibility, and integrated CRM features convince wireless pioneer to standardize on the AriaCore™ software solution for upcoming national rollout. [PRWEB Jun 3, 2005]

Dendrite selects Firstlogic technology
for customer information management

Dendrite selects Firstlogic technology
for customer information management 04/15/2005 11:11 PM
Computer Business Review Apr 16 2005 3:34AM GMT

Actional expands Web services management
platform

Actional expands Web services management
platform 06/14/2004 08:30 AM
Focusing on SOA (services-oriented architecture) management, Actional on Monday will extend its Web services management platform to manage relationships between other types of services as well, including databases, Web pages, middleware, and non-XML legacy systems.

Everdream Strengthens Its Desktop
Management Platform

Everdream Strengthens Its Desktop
Management Platform 09/02/2004 02:06 AM
New features for IT Asset Management, Patch Management and Software Distribution immediately available through Everdream’s web-based hosted console [PRWEB Sep 2, 2004]

Actional Launches SOA Web Services
Management Platform

Actional Launches SOA Web Services
Management Platform 06/14/2004 10:13 AM
The new version of Actional's Web services management platform features service-oriented architecture management.

XBox 360 - A new media distribution
platform

XBox 360 - A new media distribution
platform 03/14/2005 04:30 PM

While there was a little buzz last week about the emerging next-generation XBox, to be called XBox 360, much of it focused on the industrial design and basic facts like wireless controllers and that there will be an edition with a hard-drive and one without, etc.

What was not talked about broadly was the much more important details on how the XBox is going to help transform digital media distribution on the Internet.  While many have lauded the mini-mac as a potential consumer-friendly, possibly living-room friendly device that could also help distribute media, the XBox 360 is smack aimed at this and will rock the consumer world with it's features, functions and price.

Some things to keep in mind about this new consumer set-top box from Microsoft (yes, the XBox is more or less a consumer set-top and entertainment box at this stage than a 'gaming console'):

- It's a powerful HD-capable DVD player
- It's a networked Internet media device that can download and render secure audio and video content from PCs and the Internet (read: it's an alternate path to the TV instead of your cable or satellite box)
- It's a networked PVR, when used as a Media Center Extender (a native feature, some have suggested)
- It's an unbelievable gaming platform
- It's going to be inexpensive
- It's NOT a PC or even attempting to be a PC

We're paying close attention here, as this device will likely be a high-volume set-top box to target Internet media applications against in 2006.

 

Aon Reed Stenhouse Implements
ResponseTek's Customer Experience
Management Solution

Aon Reed Stenhouse Implements
ResponseTek's Customer Experience
Management Solution 04/10/2005 05:49 AM
BC Technology Apr 10 2005 9:34AM GMT

Emc Launches Next-generation Enterprise
Content Management Platform

Emc Launches Next-generation Enterprise
Content Management Platform 03/24/2005 01:48 PM
ZDNet India Mar 24 2005 5:15PM GMT

Docutron and Pinnacle offer management
platform for insurers

Docutron and Pinnacle offer management
platform for insurers 04/15/2005 11:10 PM
Computer Business Review Apr 16 2005 3:35AM GMT

Novell ZENworks 7 targets cross-platform
management

Novell ZENworks 7 targets cross-platform
management 03/22/2005 04:43 PM
SALT LAKE CITY, Utah - Novell on Monday introduced a new version of its ZENworks systems management suite that is designed to offer full lifecycle management for Linux and Windows systems.

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Grok Description matches for Convergent Media Partners with IBM to Build Customer Relationship Management Platform
GrokA matches for Convergent Media Partners with IBM to Build Customer Relationship Management Platform

Convergent Media Partners with IBM to Build Customer Relationship Management Platform

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