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Met Police updates 999 call handling







Met Police updates 999 call handling

Met Police updates 999 call handling 02/18/2004 07:33 AM

Personal Computer World Feb 18 2004 11:46AM GMT




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Met Police updates 999 call handling

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More on XML Error Handling 01/22/2004 02:56 AM

I thought I'd respond to a few of the comments I received:

Many people suggested that there be a built-in validator in the browser that could show the errors to the developer. The validators basically break down into two types: obtrusive validators and unobtrusive validators.

If the validator is unobtrusive, then I would argue that it won't receive sufficient usage to make a difference. If the browser doesn't impose a penalty of some kind, then there will be no incentive for the author to correct mistakes.

I can see the value of an obtrusive validator, as long as the obtrusive part was only checking well-formedness (i.e., really basic mistakes).

(2) Some people pointed out that my own blog was not valid. I have two responses to that:

(a) I am not arguing for perfectly valid XML documents. I am arguing for well-formed XML documents. There is a difference. I think asking that the page be well-formed is setting the bar fairly low. For example, one of the current errors on this blog is that I have two elements with the same id. While this makes the blog invalid, it does not have any effect on the blog being well-formed. At least I don't think it does. :)

(b) I'm illustrating a point, namely that I have no reason to make the blog valid, given that browsers will display the blog anyway.

(3) People complained that I wasn't serving up XHTML. I can't actually serve up XHTML if I want the blog to be displayable in all browsers, including Safari, which still has sufficient issues with XHTML that I can't make that switch yet.

(4) My comments on HTML error handling were largely misinterpreted.

Some people thought I was attacking WinIE for its permissive handling of HTML. I was not, and I'm glad others appreciated that fact. Back in the 90s WinIE had to emulate the permissive error handling of the then-dominant browser Netscape. They had no choice if they wanted Web sites to be viewable as the designer intended. They were in the same position then that Safari is in now.

Nor am I suggesting that WinIE should become less tolerant of malformed HTML, or that they are at fault for not doing so. That is simply not a logical conclusion to have drawn from my previous comments. You can't take a Web site (even a malformed one) that works a certain way and suddenly refuse to render it or even render it radically differently than before.

For HTML, this issue was resolved long ago in favor of permissive error handling and recovery, and no modern browser is to blame for that situation.

Others said a browser that handles malformed HTML is better than one that does not, and if Safari doesn't handle all this malformed HTML, then it's simply not as capable a browser.

What amused me about this comment is that there is no definition of what it means to handle malformed HTML. As long as a browser shows you something and doesn't crash, it has handled the malformed HTML. What people don't understand is that you don't simply have to handle the malformed HTML. You have to handle it in exactly the same way as the Web browser that the site author designed for.

If you do not, you'll end up with different renderings of the same page, which as I said before, constitute the largest set of rendering differences between Web browsers. Perfect emulation is what makes error recovery so difficult. If you allow grossly malformed pages, then most XML on the Web will end up being grossly malformed (as is the case with HTML today).

Once you have a Web full of grossly malformed XML, there will be one dominant browser that designers will check to see if the site looks ok. They will then make assumptions that other browsers will recover from the malformation errors in precisely the same way and will simply assume that it is the fault of the other browsers if they don't.

Right now it is the responsibility of alternate browsers to emulate the dominant browser's error recovery strategies, but there's simply no reason to do that for XML as well.


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Two things slowing the understanding and adoption of RSS by mainstream consumers are that feeds are rendered as raw XML by the browser, meaning that someone clicking on a feed link gets a lot of code they see as gibberish; and that subscribing to a feed is usually a multi-step process of finding a feed, copying the link, opening up the subscription mechanism of the feed reader, and pasting the link in.

To solve both these problems some feed readers have created buttons that can be placed on a web site for a one-click subscription to that feed in the reader. Instead of getting code when you click it, you get your feed in the feed client. Web-based readers take this a step further in that you don’t even need a reader installed to for the button to do you some good, so anyone who likes your content can easily add it to My Yahoo for instance. This has lead to a proliferation of “Subscribe with X” buttons on some sites (indeed, look at how my feed is rendered in the browser with a stylesheet and you’ll see some of these buttons on the right).

Dave Winer has a problem with this, and rightly so. But his solution is a little heavy-handed. We don’t need some big centralized service (or lots of little centralized services) that process feeds and figure out how to make them work on the end-user’s particular preferred setup.

Jeremy̵ 7;s right in saying this is a client-side problem, not something that needs to be solved at the server level, but the idea of creating a single helper app that lets people easily add a feed to their preferred aggregator still makes things too complex and shifts the responsibility for improving the user experience away from where it belongs: to the feed client itself.

There’s more than one client that can handle audio files on the Web. When I click an audio file, I don’t get a bunch of code, or some generic server- or client-side helper app figuring out what I want to do with the file. What I get is the audio opening up in Winamp, or Zinf, or Media Player, or whatever is the default player for audio files on my server. This happens because my browser recognizes that the file type it’s downloading has a default action and the OS knows how to open a file in the player. With a PDF, the browser sees a content type of application/pdf and opens the PDF in whatever application the user has installed to handle PDF files. If I have more than one installed, then the default one is used (default generally being whichever one I installed last).

Feed readers need to do the same thing. When I install a desktop reader, the reader should (perhaps optionally) find all the browsers installed on the system and configure them to open files with a content type of application/rss+xml in the reader. The reader then does whatever with it, perhaps showing it to the user and allowing them to subscribe.

Web based readers would need some sort of small install that would redirect that request to them, just as web based mail clients like Gmail need a small program to get mailto: links to open the web mail composition widget.

Of course this would also require that everyone serve RSS as the same content type or for the readers to handle multiple content types. Unfortunately the RSS spec doesn’t specify which content type should be used, so people have made up their own, often different, content types.

People often forget that many of the problems faced by RSS and Atom are not new. They’ve already been solved, so instead of reinventing the wheel we should use the existing standards.

Update: Joe Gregorio has mentioned this before and describes in technical terms how a reader can do exactly this with C# and Windows for Atom. The concepts, however are applicable to and feed format, programming language, and OS.


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I've been following the topic of XML error handling on Mark Pilgrim's blog with great interest. Go read this blog entry. Done? Good. Now go read this blog entry.

Safari has draconian XML error handling. If the file isn't well-formed, Safari won't display it. Mozilla does the same, which should come as no surprise, since the two browsers use the same open-source XML parser (expat).

I fall squarely into the draconian camp and agree with Tim Bray. Fully half of the bugs I receive in WebCore are not bugs at all, but are essentially differences in error handling and error recovery between Safari and the dominant Web browser, WinIE. None of these issues occur with XML.

If we lived in a world where browsers could refuse to display malformed content (with useful error notification of course so that authors could easily repair their content), then all of these "bugs" would simply disappear. I could focus my efforts on real DOM and CSS bugs, and not have to waste my time emulating the behavior of WinIE.

Relaxing restrictions on well-formedness is a slippery slope, and where does it end? Consider all the "helpful" rules that exist in HTML today thanks to early versions of Netscape and WinIE. Did you know that any h1-h6 tag can close any other h1-h6 tag? Try it. Open an h1, type some text and then put in a close h2. It will close up the h1 in WinIE and Mozilla. (I haven't yet fixed this "bug" in Safari.) Try specifying a close tag for a paragraph by itself. You'll get an empty paragraph in Safari, Mozilla, and WinIE.

Of course the most complicated error recovery problem is residual style, which I have blogged about at length. This "helpful feature" (note the sarcasm) allows you to accidentally mis-nest style tags like the italic and bold tags and basically treat HTML more like a stream of "on/off" states than an actual tree structure. This feature is more a by-product of primitive browsers from the 90s that didn't have true DOMs than an actual intended error recovery system.

There's also the missing quotes problem, e.g., leaving a close quote off a link href. Browsers employ complicated heuristics to try to match up unclosed quotes that depend on the number of quotes in the document, their positions, and other factors. Safari doesn't really handle this problem that well yet, and it shouldn't have to.

The whole reason nearly all Web pages on the Internet are malformed is because browsers let Web page authors get away with it. As long as browsers are permissive in their error handling and recovery, Web authors will continue to produce invalid Web pages, because they won't even have any idea the pages they are authoring are invalid!

People in the error recovery camp then suggest ideas like icons in the status bar, or error messages dumped to some obscure console, but the average Web designer isn't going to know or care about validation as long as WinIE displays the Web site adequately. The only way you can make the average Web designer care is to get in his face with the obvious errors. The browser has to make a face and refuse to eat the swill that is being force-fed to it, or the average designer is simply going to shrug and say, "Well, close enough."

The crux of the problem with implementing true error recovery is that it must be unambiguous. Every Web browser has to recover from malformed content in precisely the same way. This means that in order for browsers to be tolerant of malformed content, there would have to be a specification regarding how to handle all possible malformations. This is virtually impossible to specify, so why waste time and energy on it when creating well-formed XML files is so ridiculously simple?

I think people who don't work on Web browsers for a living have no concept of just how malformed the Web really is, so let me state this as clearly as I can:

The #1 reason that HTML pages render incorrectly in alternate browsers is because of differences in error handling and recovery.


Variable Handling and the PHP Novice


Variable Handling and the PHP Novice 06/26/2002 01:01 PM
In the beginning, the file was void, and without text. The Programmer brought text to the file by saying "Let there be hello world" and there was hello world, and it was good. But soon hello world was not as good as it once was, and the Programmer said "let there be change!" And where there once was static content in the file, there was now variable content. Beholding the creation, the Programmer was happy, and all was well...

History of XML Error Handling


History of XML Error Handling 01/18/2004 12:24 AM
I encourage everyone to go and read Mark Pilgrim’s remark able overview of the history of XML error-handling. His summary is In the end, Tim basically said “there are two camps here, they both have good points, we aren’t going to convince each other on this one” and then proceeded to compromise by doing it his way. Mark’s selection of out-takes from the debate would seem to support that narrative. Excuse me while I go off in a corner and shake off the megalomania. Let’s get real: even my Mom wouldn’t believe that I could single-handedly impose so fundamental a policy decision on this large and passionate a community by saying “Make it so.” What happened was, we had a really big, really long, really passionate argument on the subject; the camps came to be called “Draconians” and “Tolerants.” After this had gone on for some weeks and some hundreds of emails, we took a vote and the Draconians won 7-4. And indeed, some among the Tolerants cried foul over that vote. This was a good example of what we mean when we say “rough consensus” in that even those on the short side of the vote were willing to defend the process and the outcome; see Hollander and Sperberg-McQueen. Other interesting glimpses into this history may be found here and, giving the last word, as is appropriate, to Jon Bosak, here.

Handling optional parameters in C#


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Exception Handling In DTML 08/21/2002 06:08 PM
Ever wondered if there was a way to stop Zope from barfing error messages all over your screen when one of your scripts crashes and burns? Well, guess what - there is! Meet the and tags, which can be used to trap and resolve errors in script execution.
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Met Police updates 999 call handling

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