Customer support I really hate

Grok Headline matches for Customer support I really hate

LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications

LiveTime Software Announces Solaris 10
Support for its Java-Based Help Desk,
Customer Service and Support
Applications 06/17/2005 03:42 PM
Application performance reaches new threshold for high concurrent access. [PRWEB Jun 15, 2005]

Roomba customer support

Roomba customer support 07/02/2004 04:35 PM
We have a Roomba at home to sweet our floor while we're out (it's really noisy). Yes, from iRobot makers of the "next step in unmanned tactical mobile robots". In other words: They are makers of robotic killing machines! Anyway, one of the evil cats ate the power supply some time ago, so it hasn't gotten much use lately. (Her cats, I usually say when they do things like that) I sent them an email through their online email form...

When All The Humans Are Gone From
Customer Support

When All The Humans Are Gone From
Customer Support 12/29/2004 10:35 PM
The NY Times is running an article similar to ones that others have run before, noting how incredibly difficult it is to actually get a human on the phone these days when you need customer support from a company. While many people know the "tricks" such as hitting 0 to get around the painful menus, it looks like some companies are spending more time making it harder for customers to reach humans (rather than, say, actually figuring out ways to help their customers). This means that the "0" trick won't always work -- though, sometimes hitting it three or four times in a row will get you through. Other tricks include hitting the * key in the hopes of getting a company directory. What's still not clear is why companies do this. Most of these automated systems simply keep people on these phone calls for a longer period of time and tend to piss them off. My favorite system so far was a Comcast system that required me to go through twelve menus before I could speak to a human, whose first question to me was "what phone number are you calling from" when in step two or three I had specifically punched in my phone number.

Top 5 customer support mistakes

Top 5 customer support mistakes 03/11/2003 09:44 AM
Interesting article on this topic here. IMO, nothing beats the old CSR-doesn't-know-what-he's-talking-about routine.

definitively bad customer support

definitively bad customer support 07/23/2004 11:33 AM
it sounds like nobody's ever looked through this support process from the user's side

The iron curtain of customer support

The iron curtain of customer support 08/22/2004 07:35 PM
ZDNet Aug 23 2004 0:32AM GMT

Annual Customer Support Rankings

Annual Customer Support Rankings 07/27/2004 04:44 PM

Help Desk and Customer Support System

Help Desk and Customer Support System 07/28/2004 02:37 AM
DEK Software International announces the release of DEKSI HelpDesk, a powerful and feature rich 100% web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. [PRWEB Jul 28, 2004]

Customer Support That Works From JetBlue

Customer Support That Works From JetBlue 05/07/2004 04:51 AM
We've had so many stories about how awful customer or tech support centers are managed (with the goal of reducing call times, rather than solving customer problems) that I thought it's definitely about time that we had a story about a company that appears to understand how to do customer service right. JetBlue certainly has the reputation for being customer friendly - and my own experience with the airline supports that view (though, I still don't think they're quite as amazing as some people make them out to be). It's fairly well known that their customer support people get to work from home, but now Fast Company has a piece looking at how they manage to keep those work-from-home customer support people feeling like they're a part of the company while empowering them to actually (gasp!) be nice to customers while really solving any issues they might have. It's unfortunate these days that we actually have to single out one of the few company's that "gets it." This follows, by the way, an Inc. article (which appears to use identical templates as Fast Company) last month about how JetBlue's CEO frequently works as a flight attendant on JetBlue flights. He does this for a variety of reasons, including the chance to really speak to his customers, as well as to get to know (and inspire) the flight attendants who fly on his planes. Why can't more companies understand the value of their own customers?

Customer Support Emails? We're Supposed
To Respond To Them?

Customer Support Emails? We're Supposed
To Respond To Them? 01/07/2005 12:10 AM
Who really needs customers< /a> after all? Apparently, plenty of companies online have no problem ignoring them. A new study has found that 15% of companies do not respond to customers' e-mails at all. Another 14% only respond partially, and plenty of others don't respond in a reasonable amount of time. We've seen similar stats before. Of course, what's most interesting is that those other studies have shown that the very same companies respo nd very quickly to sales requests. It certainly seems that some companies have their priorities out of whack. Your customers are the ones who you know are willing to give you money. Shouldn't you treat them in a way that will make them want to give you money again? Maybe the problem is just that there are no humans left in customer support.

Microsoft Rolls Out $1 mn Customer
Support Program

Microsoft Rolls Out $1 mn Customer
Support Program 06/04/2004 03:54 PM
Channel Times Jun 4 2004 8:20PM GMT

Oracle opens UK customer support centre

Oracle opens UK customer support centre 03/24/2005 01:48 PM
TechWorld Mar 24 2005 5:06PM GMT

Verizon Customer Support not supporting
customers

Verizon Customer Support not supporting
customers 07/02/2004 04:50 AM

Well one thing Verizon should do is to have a database of customers whose husbands are Editors with a national tech magazine that is read by every early adopter and clued in geek in the nation. My company has a VIP marker in our customer database not to say we don't take care of all of our customers but VIP calls get routed to me.

I have had my fair share of issues with customer service people, but it is amazing the response you get when you plead your case as high in the food chain as possible with a written letter delivered by registered mail. I am not going to spoil the story for you as you actually are getting a 2 for 1 deal here [ZDNet]

EBay to Cut Fees, Expand Customer
Support (Reuters)

EBay to Cut Fees, Expand Customer
Support (Reuters) 02/07/2005 01:45 AM
Reuters - Online auctioneer eBay Inc. will lower the fees it charges to list items for sale, the company said on Sunday, as it also announced other changes in pricing and customer service policies in response to user feedback.

ISP's increase customer satisfaction and
reduce support costs with SMS

ISP's increase customer satisfaction and
reduce support costs with SMS 07/29/2004 02:56 AM
MessageNet is proud to announce the launch of its’ Service Outage Notification system. [PRWEB Jul 29, 2004]

Parasol IT Provides Multiple Channels of
Customer Support with Parature’s
Enterprise Edition

Parasol IT Provides Multiple Channels of
Customer Support with Parature’s
Enterprise Edition 03/30/2005 03:57 AM
Parature, the leading provider of award winning on demand customer support software, announced today Parasol IT, a UK provider of web-based accounting services has selected Parature to support their expanding customer base. With an increase in sales came an increase in support requests, and it became clear to Parasol IT that they needed a customer support solution that could handle the job. After an initial evaluation period, Parasol chose Parature over RightNow Technologies and Salesforce.com for its easy to use feature set. [PRWEB Mar 30, 2005]

Colin Powell's America's Promise To Our
Youth Chooses EBSuite for Web Based CRM
Customer Support Solution

Colin Powell's America's Promise To Our
Youth Chooses EBSuite for Web Based CRM
Customer Support Solution 06/16/2004 03:48 AM
Colin Powell's America's Promise selects EBSuite.com's web based customer support solution for there organization's internal user support. [PRWEB Jun 16, 2004]

LiveTime Software Releases Version 3.5
of its J2EE Help Desk, Customer Service
and Support Applications with CSS Based
Customization

LiveTime Software Releases Version 3.5
of its J2EE Help Desk, Customer Service
and Support Applications with CSS Based
Customization 03/14/2005 04:44 PM
Update includes Quick Calls, Customization, significant Performance improvements and support for IBM WebSphere and DB2 [PRWEB Mar 8, 2005]

Microsoft Expands Commitment to Customer
Satisfaction With Enhanced Support
Life-Cycle Policy for Business and
Developer Products

Microsoft Expands Commitment to Customer
Satisfaction With Enhanced Support
Life-Cycle Policy for Business and
Developer Products 05/25/2004 11:30 PM
Today at Microsoft® Tech•Ed 2004, Microsoft Corporate Vice President of Server and Tools Marketing Andrew Lees announced to attendees the June 1 launch of an expanded and enhanced product support life-cycle policy. The updated policy will provide customers with a minimum total of 10 years of mainstream and extended support for business and developer products. In addition to the expanded time frame, the updated policy provides customers with increased support for IT infrastructure security assistance. Customers requested support from Microsoft that is predictable, expanded and mirrors their changing needs for IT infrastructure management. With this announcement, Microsoft delivers the predictable support customers need to successfully do more with less.

Wi-Fi’s greatest challenges lie in
relationship between wholesale and
retail providers and the ability to
provide adequate billing and customer
care support

Wi-Fi’s greatest challenges lie in
relationship between wholesale and
retail providers and the ability to
provide adequate billing and customer
care support 07/14/2004 03:35 AM
[PRWEB Jul 14, 2004]

High Marks in VCG Customer Survey
Emphasize Importance of "High-Touch"
Staffing Software Support

High Marks in VCG Customer Survey
Emphasize Importance of "High-Touch"
Staffing Software Support 03/19/2005 02:38 AM
In-depth survey of customers rates VCG's technical support as 'excellent'. Overall results beat software industry averages according to independent research firm. [PRWEB Mar 18, 2005]

Chad Westrum is New Director of Customer
Services at Orbit Systems - Westrum Will
Scale Company’s Support to Match Its
Growth

Chad Westrum is New Director of Customer
Services at Orbit Systems - Westrum Will
Scale Company’s Support to Match Its
Growth 02/01/2005 10:07 PM
ORBIT Systems, Inc., provider of managed computer environments for small and mid-size companies in the Twin Cities, has announced that Chad Westrum will serve as Director of Customer Services and report directly to ORBIT’s President, Steve McFarland. Westrum’s experience in building scalable service processes will help the company maintain high customer satisfaction as it experiences strong customer growth. [PRWEB Jan 26, 2005]

Using Technology to Re-Experience the
Good Old-Fashioned Way of Customer
Support, Putting Businesses and
Customers Back in Time - Live
Face-to-Face

Using Technology to Re-Experience the
Good Old-Fashioned Way of Customer
Support, Putting Businesses and
Customers Back in Time - Live
Face-to-Face 08/27/2004 01:50 PM
iSupport.tv has announced its live face-to-face and interactive online customer support services, helping business to reach more customers, increase sales, and reduce support cost in a timely and cost-effective manner. It is live face-to-face services because with one click, customers will see a live face. It is interactive because customers can ask any questions via webcam, microphone, or text chat and get answers in real-time. [PRWEB Aug 27, 2004]

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience 08/22/2004 04:23 AM
{Distance Learning} Have your customer service complaints increased? Do you have a plan in place for dealing with customer service? Well help is here! Based on the eBook, "Keep Your Customer in Mind", Kim Beasley will instruct a distant learning class that helps you customize the customer service plan for your business. Registration ongoing until September 5 and class starts September 7. [PRWEB Aug 22, 2004]

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation 06/14/2004 05:06 AM
CDI Framework to be Marketed to Airlines and Enhanced by Its Creators [PRWEB Jun 14, 2004]

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention 04/08/2005 05:09 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) software and services solutions, today announced that Aon Reed Stenhouse Inc. has implemented its Customer Experience Management Suite in order to demonstrate its commitment to being a transparent, client-centric organization. [PRWEB Apr 8, 2005]

Some lesbians hate "She Hate Me"

Some lesbians hate "She Hate Me" 08/16/2004 10:06 AM
Spike Lee's film is criticized for pandering to male fantasies rather than revealing the real complexities of gay women's lives.

The Customer Owns The Customer

The Customer Owns The Customer 03/17/2005 03:08 AM

Traditionally, the battle for customer ownership in the mobile space was between the operators and the handset makers. The battle is about to get a lot more crowded. By Mike Masnick, The Feature

I hate CSS

I hate CSS 10/29/2003 12:12 AM
I'm ready to kill the YRSA website. The CSS today is just not agreeing with me, it's driving me INSANE!...

I hate when this happens

I hate when this happens 06/03/2004 10:22 AM
Pardon? Posted on Thursday, May 27, 2004. From the transcript of a phone call made by Kevin B. Wyckoff to his parents, Charles and Martha Wyckoff, a few hours after they had attended his funeral on December 22. Kevin B. Wyckoff is an inmate at the Lexington Correctional Facility in Oklahoma, where he is serving a five-year sentence for offenses including kidnapping and contributing to the delinquency of a minor. Originally from Harper's Magazine, March 2004.

I hate my gut

I hate my gut 06/24/2005 07:31 PM
The low-rise jeans craze reignited a personal battle I thought I had won. The one between me and my belly.

i hate you.

i hate you. 10/28/2003 11:07 PM
ihateeveryoneandeverything.blogspot.com -- a weirdly readable blog from, apparently, a typical intelligent teenager angry at the bullshit she sees around here. It's both funny and sad.

Example post: "'When the night falls upon the relic of humanity, near nor far will we gather.' What do you think that means? Our society will fall and we won't even take notice? Right? No, you psychopaths. It doesn't mean anything. I just made that up. I can't stand when people read into things too much. When famous writers pooped out their famous stories, i don't think they meant for a 2 page short story to turn into a 200 page analysis. Please, shut the fuck up."

Okay, Hate Me

Okay, Hate Me 05/10/2004 02:42 PM
It's been a while since I had a blog test post. But I need one for some utf-8 testing so here it goes. ...

Cat Hate

Cat Hate 03/29/2005 04:38 AM
A good reason to hate cats. However if that is not enough, this guy has 32 other reasons to hate cats.

'I Hate IT'

'I Hate IT' 06/17/2005 03:20 PM
CIO Jun 14 2005 5:59PM GMT

"She Hate Me"

"She Hate Me" 07/30/2004 08:17 AM
Despite its predatory lesbians and randy studs, Spike Lee's latest effort isn't homophobic. But that doesn't mean it's good.

I Hate

I Hate 11/20/2002 10:40 AM
I hate when my mom gets upset with this separation. I'm not a hugger, I'm not a comforter. I'm not really good at what she

Clinitrac Engages Dendrite’s Clinical
Support Center Services to Support
eDiary

Clinitrac Engages Dendrite’s Clinical
Support Center Services to Support
eDiary 11/14/2003 05:46 AM

Why I hate C, reason #4,348

Why I hate C, reason #4,348 10/28/2003 11:08 PM
Varargs. Or, these days, stdargs. It's how C lets you define functions that take a variable number of arguments. Why do I hate it? Because, even though you're forced to view the argument list opaquely, there's no argument count! That is, the standard says the variable length argument list lives in a magic va_arg thingie, you must use the Magic Functions to get the individual arguments out, and you must have the magic ... signature to note varargs in the function declaration, but... the standard can't be bothered to mandate that an argument count is passed. This seems utterly mad....
Grok Description matches for Customer support I really hate
GrokA matches for Customer support I really hate

Outlook 2003 Add-in: Video Email

Outlook 2003 Add-in: Video Email 11/03/2003 01:01 AM
Use a Web camera to easily send and reply with a video email to your friends and family with just two clicks on the Video Email for Outlook 2003.

Office 2003 Sample: Building Office 2003
Research Services That Work Offline

Office 2003 Sample: Building Office 2003
Research Services That Work Offline 06/15/2004 12:27 AM
To work through this demonstration, you need Microsoft Visual Studio .NET 2003. With Visual Studio .NET, we use the wizards to build a simple, custom Microsoft Windows service that launches Cassini, a managed code Web server that is described in the article, on the local computer. This Web server hosts the research provider consumed by the research task pane in Office 2003 editions. The code samples are provided in Microsoft Visual C# development language.

Outlook 2003 Sucks Ass. Bigtime.

Outlook 2003 Sucks Ass. Bigtime. 10/28/2003 11:09 PM
I've had it running for about a week now, and find it very difficult to give it anything beyond a "D+" as a grade. It's noticably slower than Outlook 2000, and (beyond the high-color icons) brings with it ghastly UI changes. Maybe YOU appreciate being able to view the subject line of a message from across the room, but I don't. Maybe YOU think it's wonderful to toggle certain features (lest you care to suffer the unusable alternative), but I don't. IMHO, the only saving grace of Outlook 2003 as a non-Exchange PIM is Search Folders - but that's only because I'm a NewsGator junkie. I'm severely disappointed with this release, and will not recommend it without caveats (as you will discover in one of my future CPU articles). Piss poor job on this one, Microsoft. Someone needs to develop a TweakUI to clean up your mistakes and oversights immediately, and I'll be happy to offer dozens of suggestions....

Mailqube to Support Sender ID. Leader in
enterprise email security supports new
email sender authentication standard in
its Mailqube 2003 secure email gateway

Mailqube to Support Sender ID. Leader in
enterprise email security supports new
email sender authentication standard in
its Mailqube 2003 secure email gateway 09/05/2004 02:37 AM
Atlantic Sky has announced its support to the Sender ID standard for email sender authentication. Atlantic Sky's support will make Sender ID available to global enterprises through its Mailqube 2003 E-mail gateway. [PRWEB Sep 5, 2004]

Web-Mail bridges the gap between
Thunderbird and Web Based Email Services

Web-Mail bridges the gap between
Thunderbird and Web Based Email Services 04/18/2005 10:39 AM
A coworker pointed out the Mozilla Web-Mail project: The Web-Mail extension creates a platform which other extensions use to integrate web based email accounts into Mozilla Thunderbird. POP is the only protocol supported, this means Thunderbird can only download emails. To send emails use your ISP’s SMTP server, Thunderbird will set the “Return-Path” and “From” email headers using the web account email address, too the recipient the email will appear to have come from the web base account. Excellent! It...

Office 2003 Tool: FabriKam – The
Microsoft Office System Solutions
Learning Platform

Office 2003 Tool: FabriKam – The
Microsoft Office System Solutions
Learning Platform 08/09/2004 02:30 AM
The CHM provides an overview of the FabriKam project and how to use the FabriKam virtual PC environment and documentation to best learn about the rich potential of the Microsoft Office System as a development platform. Each solution and platform component section described the salient points that help developers focus on areas of interest.

Playing Nice: Reviews of CrossOver
Office, WineX 4

Playing Nice: Reviews of CrossOver
Office, WineX 4 07/01/2004 03:47 PM

Office 2003 broke (uninstalled) an
earlier Office app

Office 2003 broke (uninstalled) an
earlier Office app 03/06/2004 02:01 AM
Not exactly a security story, but definitely related to my earlier posts today: Installing Office 2003 "breaks" (uninstalls) an earlier Office application, Microsoft Photo Editor. With effort (and an Office XP CD-ROM), the older program can be reinstalled, but one...

Hollywood Agents Playing Video Games

Hollywood Agents Playing Video Games 12/10/2003 12:43 PM
For years, people have predicted that video games were the "next movies" as they started to grow as the entertainment choice of a new generation. Now, it seems the folks in Hollywood - specifically the agents - have discovered that there's money in games (in fact, more money than in movies). Hollywood agents are pushing over each other to get in good with game makers - and are doing their best to tie in games with movies, and movies with games. The article suggests some of this collaboration between the two industries is because many of the decision makers in Hollywood grew up playing video games and hold them in higher regard than those who never played video games.

Office 2003 Critical Update: November
11, 2003

Office 2003 Critical Update: November
11, 2003 11/05/2003 12:11 PM

Microsoft Office 2003 Customers Boost
Productivity and Business Insight With
the Availability of Two New Office
Business Intelligence Accelerators

Microsoft Office 2003 Customers Boost
Productivity and Business Insight With
the Availability of Two New Office
Business Intelligence Accelerators 06/02/2004 12:06 PM
Microsoft Corp. today announced the availability of two new Office 2003 Business Intelligence (BI) Accelerators, the Microsoft® Office Business Scorecards Accelerator and the Microsoft Office Excel Add-in for SQL Server (TM) Analysis Services. Designed for and built on the Microsoft Office System and Windows Server System (TM) , the Office BI Accelerators provide customers and partners with increased access to data that is critical to maximizing business performance. Information workers and industry partners can also use the accelerators to assess performance in real time and reshape strategy and redeploy resources as market conditions change, staying one step ahead of their competition. By taking advantage of existing Microsoft technology investments, the accelerators are a cost-effective way for end users and partners to increase their business insight and automate formerly manual business processes, providing greater efficiency, productivity and enhanced decision-making.

Migration from Office 97 to Office 2003

Migration from Office 97 to Office 2003 04/27/2004 06:12 AM

EBsuite.com 11022003

EBsuite.com 11022003 11/03/2003 02:33 PM
A Web-based e-business software suite.

EBsuite.com 20040215

EBsuite.com 20040215 02/17/2004 11:50 AM
A Web-based e-business software suite.

"Bush told he is playing into Bin
Laden's hands: Al-Qaida may 'reward'
American president with strike aimed at
keeping him in office, senior
intelligence man says"

"Bush told he is playing into Bin
Laden's hands: Al-Qaida may 'reward'
American president with strike aimed at
keeping him in office, senior
intelligence man says" 06/20/2004 04:17 PM

Access 2003 post-Service Pack 1 hotfix
package for Microsoft Office Access 2003

Access 2003 post-Service Pack 1 hotfix
package for Microsoft Office Access 2003 09/23/2004 05:52 PM

Email Flamewars Reach The Office

Email Flamewars Reach The Office 08/06/2004 12:57 PM
Apparently, some researchers in Australia have just figured out what just about anyone with a job and an email address already knows: email is used for intra-office "warfare." Basically, they've realized that flamewars happen inside the office as well, as the same conditions exist that cause flamewars on mailing lists around the world. The ease of responding too quickly in print, and not thinking about the reactions of those who will receive the message, makes it fairly common.

Microsoft Office Data Assistant for
Microsoft Office PowerPoint® 2003

Microsoft Office Data Assistant for
Microsoft Office PowerPoint® 2003 05/27/2004 03:09 AM
The Data Assistant for Microsoft® Office PowerPoint® 2003 provides an easy-to-use method of inserting and managing graphical data objects such as Visio drawings, and Excel charts and named ranges into PowerPoint presentations. There are three basic features for the tool: inserting graphical data objects into PowerPoint, saving graphical data objects for future use, and retrieving saved graphical data objects for reuse. Because the Data Assistant creates a connection between PowerPoint and the host application of the data object (Excel or Visio), you have the option of inserting the data object as it was saved or refreshing it to reflect any changes that were made to the data object.

Microsoft Office 2000 to Microsoft
Office 2003 Migration Issues

Microsoft Office 2000 to Microsoft
Office 2003 Migration Issues 04/25/2004 11:22 AM

Microsoft Office XP to Microsoft Office
2003 Migration Issues

Microsoft Office XP to Microsoft Office
2003 Migration Issues 04/25/2004 11:22 AM

Mozilla Thunderbird 1.0.1 Cancelled,
Firefox and Thunderbird 1.0.2 Coming

Mozilla Thunderbird 1.0.1 Cancelled,
Firefox and Thunderbird 1.0.2 Coming 03/19/2005 02:25 AM

Word 2003: XML Toolbox for Microsoft
Office Word 2003

Word 2003: XML Toolbox for Microsoft
Office Word 2003 12/03/2003 12:40 AM
This toolbox assists the XML content author and developer working with the new XML features of Word 2003. The Word XML Toolbox requires that .NET Programmability Support is enabled. For .NET Programmability Support to be installed during the Office 2003 setup, the PIAs require the .NET Framework 1.1 already be installed. It is recommended that you install the Microsoft .NET Framework 1.1 before you install Microsoft Office 2003. With the .NET Framework 1.1 already installed, a complete installation of Office 2003 will install all of the PIAs.

MIME Email message class 2003.10.29

MIME Email message class 2003.10.29 10/30/2003 11:32 PM
PHP class for composing and sending email messages.

Email address validation component
2003.12.12

Email address validation component
2003.12.12 12/12/2003 11:40 AM
PHP class to verify if a e-mail address is valid.

MIME Email message class 2003.12.09

MIME Email message class 2003.12.09 12/10/2003 10:18 AM
PHP class for composing and sending email messages.

Office 2003 Add-ins

Office 2003 Add-ins 07/28/2004 04:11 AM

• OneNote 2003 SP1 Add-in: Send to OneNote from Internet Explorer PowerToy

  Use the Send to OneNote from Internet Explorer PowerToy to send the contents of a Web page from Internet Explorer to a new page in OneNote 2003 SP1 with the click of a button.

• OneNote 2003 SP1 Add-in: Send to OneNote from Outlook PowerToy

  Use the Send to OneNote from Outlook PowerToy to send e-mail messages to a OneNote 2003 SP1 page from Outlook 2003 with the click of a button.

• Office 2003 Add-in: Office Web Components

  Microsoft Office Web Components are a collection of Component Object Model (COM) controls for publishing spreadsheets, charts, and databases to the Web. They are also used to view these items when published and to view data access pages.
  If you have Microsoft Office FrontPage 2003, Microsoft Office Access 2003, and Microsoft Office Excel 2003 installed, Office Web Components allow you to publish interactive data as part of a Web page. Used with Microsoft Internet Explorer version 5.01 or later, Office Web Components allow you to view a published control (spreadsheet, chart, or database) on a Web page and to view data access pages.
  The Office Web Components tool provides view-only functionality for users who do not have Office 2003 installed. By installing this tool, users can view published components and data access pages on the Web without having to install Office 2003.




Office 2003 and XML


Office 2003 and XML 03/13/2003 12:49 PM



Office 2003 SP1


Office 2003 SP1 07/27/2004 04:05 PM



Office 2003 SP 1 Released


Office 2003 SP 1 Released 07/27/2004 09:23 AM
Microsoft has today released Service Pack 1 for Office 2003, we haven't got the list of fixes yet, but we'll post them up later on today. You can download the service pack through Office Update.


Office 2003 vs. Openoffice.Org


Office 2003 vs. Openoffice.Org 04/27/2004 01:21 PM
evaluated the two desktop office suites .. Office 2003 vs. OpenOffice.Org .. comparison .. Eweek

eweek.com/article2/0,1759,1570801,00.asp
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Customer support I really hate

The following phrases have been identified by the grok system as matching this entry: thunderbird "office 2003" "video email" playing ebsuite sucks