One World to open call center here

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php Call Center

php Call Center 01/05/2005 02:00 AM
Looking for Developers

Call Center Reloaded 2.0

Call Center Reloaded 2.0 06/07/2004 05:20 PM
Software for small to medium sized call centers to log calls.

ECE acquires Indian call center

ECE acquires Indian call center 12/23/2003 03:28 PM

HP sets up India call center

HP sets up India call center 02/11/2004 12:11 PM
BANGALORE, INDIA -- Hewlett-Packard Co. (HP) has set up a contact center in Bangalore that will offer post-sales support to U.S. customers of its consumer products, according to an executive of the Palo Alto, California-based company.

HP sets up call center in India

HP sets up call center in India 02/11/2004 09:44 PM
ZDNet Feb 12 2004 1:52AM GMT

Earthlink call center hang-up?

Earthlink call center hang-up? 01/07/2004 07:06 PM
OK, maybe Neil Young and the Google dudes, but Jobs is the uber-coolest today, because he just unveiled a $249 iPod model that weighs less than 4 ounces, holds ...

Zultys to Offer Call Center System

Zultys to Offer Call Center System 08/03/2004 10:52 AM
The company is rolling out an upgrade to its converged PBX, voice mail server, and voice gateway and Internet gateway system to give SMBs a way to set up call centers at no charge.

US Banks To Spend $1.9B on Call Center
Technology

US Banks To Spend $1.9B on Call Center
Technology 04/28/2004 10:04 AM
Technology For Finance Apr 28 2004 2:20PM GMT

www.BestT1Prices.com Launches New T1
Service Call Center

www.BestT1Prices.com Launches New T1
Service Call Center 09/24/2004 03:29 AM
www.BestT1Prices.com, A NorthwestArkansasOnline.com Company annouced today the launch of it's call center to bring real-time price quotes over the phone! [PRWEB Sep 24, 2004]

Philippino call-center Flash game

Philippino call-center Flash game 01/02/2004 07:10 AM
Luis has made a free Flash game based on the Philippino call-center industry. He sez, "The call-center business is really huge in places like India and the Philippines, and in my country in particular (the latter of the two), working in a call-center has become the default occupation after you graduate. It pays more than your average bottom-of-the-ladder job and let's you exercise a bit of control over your work-hours." L ink (Thanks, Luis!)

MORE than 200 employees to be laid off
from Eugene call center

MORE than 200 employees to be laid off
from Eugene call center 06/24/2004 06:08 PM
“Officials with Texas-based Stream says the layoffs came because the company had lost a key contract to provide customer support for Symantec software products. …”Read more…Oh, well. It can’t be offshoring. The government says offshoring is GOOD for us.

Arreste made in call center scam

Arreste made in call center scam 04/08/2005 03:24 PM
ZDNet Apr 8 2005 7:41PM GMT

Call center workers here, new telecom
tech in India

Call center workers here, new telecom
tech in India 12/22/2004 01:41 AM
What if U.S. workers increasingly wind up on the consuming end of technology created abroad?

Electrolux to test outsourced call
center in New Delhi

Electrolux to test outsourced call
center in New Delhi 06/23/2004 05:28 PM
The Swedish company said it's looking at ways to increase its call center capacity and is setting up a 20-seat facility in India as a test.

Low Cost Call Center Services in the
Philippines Getting Lower

Low Cost Call Center Services in the
Philippines Getting Lower 06/05/2005 11:16 PM
As more and more new call centers crop up in the Philippines, companies looking to outsource are starting to see these services as a commodity. This view continues to drive costs downward - good news for businesses looking to outsource. [PRWEB Jun 3, 2005]

Chordiant Adds BPM Focus to Call Center
(NewsFactor)

Chordiant Adds BPM Focus to Call Center
(NewsFactor) 01/27/2004 05:15 PM
NewsFactor - Chordiant (Nasdaq: CHRD) Software has rolled out the latest iteration of its Call Center Advisor for contact centers. The new product is differentiated, the company said, by its emphasis on basing contact-center agent interactions specifically on an organization's business processes and policies.

Call Center Speech Platform Gives Voice
to More Data

Call Center Speech Platform Gives Voice
to More Data 06/29/2004 10:21 PM
TuVox announces an update to its voice platform that gives a voice to data retrieved from databases and Web services.

Microsoft's call-center business in
India gets an American accent

Microsoft's call-center business in
India gets an American accent 08/16/2004 11:37 PM
Indians working at Microsoft's new call center in Bangalore may sound a bit like they're from Seattle. For the past year, the center's 350 employees have been taught to speak more like Americans by Seattleite Andrea Koehler, a former University of Washington language instructor, who is part of Microsoft's training team.

Indian Call Center Employees Hack US
Bank Accounts

Indian Call Center Employees Hack US
Bank Accounts 04/08/2005 07:00 AM

US-Based Call Center Positions Itself to
Compete with Overseas Outsourcing

US-Based Call Center Positions Itself to
Compete with Overseas Outsourcing 06/24/2004 05:04 AM
US Based Entrepreneur Gayle Santana, President and CEO of Professional Virtual Services Network (PVS Network), is looking to help American Companies save money, their customers, and brands by reversing the flight of support and operations jobs outside the country, commonly called outsourcing. [PRWEB Jun 24, 2004]

Chicago's emergency call center suffers
heat exhaustion

Chicago's emergency call center suffers
heat exhaustion 07/23/2004 03:00 PM
911 down, 311 up

Indian call center workers charged with
Citibank fraud

Indian call center workers charged with
Citibank fraud 04/07/2005 07:44 AM
Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four account holders in New York of Citibank, a subsidiary of Citigroup, to the tune of $300,000, according to a police official in Pune.

Banking Call Center Hangs Up for 10th
Birthday (Reuters)

Banking Call Center Hangs Up for 10th
Birthday (Reuters) 07/01/2004 10:31 AM
Reuters - The Belgian telephone banking service of Dutch financial group ING is celebrating its 10th anniversary Thursday -- by not picking up the phones.

Digisoft Announces Evresis to be First
International Call Center to use
eTelescript

Digisoft Announces Evresis to be First
International Call Center to use
eTelescript 03/14/2005 05:57 PM
Web-Based VOIP Call Center Software Solution in use in Cyprus [PRWEB Mar 10, 2005]

Siebel Call Center and Service Apps
Stand Tall

Siebel Call Center and Service Apps
Stand Tall 03/14/2003 01:28 AM
Siebel was one of the first CRM vendors to release industry-specific vertical applications. And, according to Lance Walter, director of Siebel's call center product marketing, those vertical capabilities are still one of the call center and service application line's strongest selling points.

eTelescript Web-Based Call Center
Software Solution Released by Digisoft

eTelescript Web-Based Call Center
Software Solution Released by Digisoft 09/22/2004 02:28 AM
Digisoft’s new virtual call center application is perfect of multi-location and remote agent management. [PRWEB Sep 22, 2004]

Handling the call center double whammy
of concurrent peak seasons

Handling the call center double whammy
of concurrent peak seasons 04/02/2005 01:53 PM
InternetRetailer.com Apr 2 2005 4:46PM GMT

Message Technologies Inc. Appoints
Michael Hill Call Center Manager

Message Technologies Inc. Appoints
Michael Hill Call Center Manager 06/17/2005 03:16 PM
Message Technologies Inc. ® (MTI) , an industry-leading provider of speech IVR hosting and professional services, today announced the appointment of Michael Hill as the Call Center Manager for AnswerMTI, a service of Message Technologies Inc. [PRWEB Jun 16, 2005]

Call center offers high-tech outsourced
food delivery

Call center offers high-tech outsourced
food delivery 07/24/2004 01:15 PM
Philippine Daily Inquirer Jul 24 2004 4:43PM GMT

24-7 INtouch’s Growth and Success Drives
Move to New Corporate Headquarters and
Call Center

24-7 INtouch’s Growth and Success Drives
Move to New Corporate Headquarters and
Call Center 02/07/2005 02:05 AM
24-7 INtouch, an award winning call center outsourcing company, has announced that the current call center and corporate headquarters are relocating on March 1st, 2005, due to accelerated customer and employee growth. The newly renovated 14,000 square-foot building, which includes a 6,500 square-foot call center floor and 158 call center seats, is more than twice the size of the company’s current office space. [PRWEB Feb 6, 2005]

Multi-channel Call Center 24-7 INtouch
Launches New Design of its Popular
Website

Multi-channel Call Center 24-7 INtouch
Launches New Design of its Popular
Website 07/19/2004 03:17 AM
24-7 INtouch, a multi channel call center outsourcing company, introduced a redesigned website today that showcases its enhanced sales and customer support services, including its progressive live chat solutions. The new site will enable customers and website visitors to distinguish 24-7 INtouch from the competition, and help simplify their decision making process. [PRWEB Jul 19, 2004]

Ancient World Mapping Center

Ancient World Mapping Center 01/25/2004 04:14 PM
Ancient World Mapping Center
http://www.unc.edu/awmc

The Ancient World Mapping Center at the University of North Carolina, Chapel Hill aims to bring cartography and GIS into a position of greater importance in studying the Ancient World. News articles, links to other mapping resources, and an archive of past feature stories are available. Digital maps are provided free of charge in the "Maps for Students Map Room." The maps are of Rome, Greece, Ancient Italy, Egypt, the Northern and Western reaches of the Roman Empire, and the Iberian Peninsula. Clicking on a map displays versions available for downloading, in several formats, including different resolution JPEGs and Adobe PDF.

THE WORLD QUESTION CENTER 2004

THE WORLD QUESTION CENTER 2004 01/11/2004 04:55 PM
Edge.org's Question for 2004: What's Your Law? .. THE WORLD QUESTION CENTER 2004 .. Here are the results

edge.org/q2004/q04_print.html
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"THE WORLD QUESTION CENTER 2005"

"THE WORLD QUESTION CENTER 2005" 01/05/2005 04:16 PM

THE WORLD QUESTION CENTER 2005

THE WORLD QUESTION CENTER 2005 01/04/2005 06:18 PM
Unfounded beliefs of a whole mess of smart people .. here is the link to the coolest site .. THE WORLD QUESTION CENTER 2005 .. more

edge.org/q2005/q05_print.html
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Digisoft Announces Successful Call
Center Software Implementation at Snake
River Correctional Institution

Digisoft Announces Successful Call
Center Software Implementation at Snake
River Correctional Institution 06/05/2005 11:14 PM
Telescript Installed and Operational at Prison Call Center Facility [PRWEB Jun 2, 2005]

PFSweb Contracted for Dedicated Call
Center to Serve U.S., Canadian Customers
of Consumer Electronics Firm

PFSweb Contracted for Dedicated Call
Center to Serve U.S., Canadian Customers
of Consumer Electronics Firm 03/30/2005 03:56 AM
PFSweb (Nasdaq: PFSW) contracts with a major consumer electronics company to provide a dedicated call center to handle parts replacement to its dealers. Value of the three-year contract and its options were not disclosed. [PRWEB Mar 30, 2005]

Cambridge to open center

Cambridge to open center 06/21/2004 10:13 PM
USA Today Jun 22 2004 2:48AM GMT

"The Fountain at the Center of the
World" by Robert Newman

"The Fountain at the Center of the
World" by Robert Newman 03/08/2004 11:07 PM
A sweeping social novel veers from corporate London to rural Mexico to the fateful street protests of 1999 Seattle. Is it graceful and elegant? Not so much. But you won't soon forget it.
Grok Description matches for One World to open call center here
GrokA matches for One World to open call center here

..and Oh Sherry by Steve Perry wasn't
even mentioned!

..and Oh Sherry by Steve Perry wasn't
even mentioned! 07/31/2004 03:55 AM
The Top 50 Worst Guitar Solos (revisited). On Jimmy Page's solo in Radioactive: He pieces together an angular, steely synth-guitar catastrophe that probably only the eunuchs in Yes could warm up to. And Angus Young's solo on "Ballbreaker": Take away the hyperactive Chuck Berry duckwalking and frantic head- bobbing and you're left with some extremely constipated rockabilly soloing. And what the fuck is these guys' fixation with men's genitalia all about, anyway? [more inside]

Woman Accused of Giving Sherry Enema
(AP)

Woman Accused of Giving Sherry Enema
(AP) 02/05/2005 09:24 PM
AP - A woman has been indicted on negligent homicide charges for allegedly giving her husband a sherry enema that killed him.

Woman accused over sherry enema death
(Reuters)

Woman accused over sherry enema death
(Reuters) 02/05/2005 09:24 PM
Reuters - A Texas woman has been indicted for criminally negligent homicide for causing her husband's death by giving him a sherry enema, a police detective says.

Woman Accused of Giving Lethal Sherry
Enema (Reuters)

Woman Accused of Giving Lethal Sherry
Enema (Reuters) 02/05/2005 09:23 PM
Reuters - A Texas woman has been indicted for criminally negligent homicide for causing her husband's death by giving him a sherry enema, a police detective said on Wednesday.

New: G4 upgrade for Slot-Loading iMac

New: G4 upgrade for Slot-Loading iMac 03/22/2005 04:35 PM
FastMac released a G4 upgrade for Slot-Loading iMac G3s, operating at 550 MHz with 1 MB of backside cache.

Quick look: 466 MHz G4 tray-loading iMac
upgrade

Quick look: 466 MHz G4 tray-loading iMac
upgrade 09/03/2004 12:22 PM
The <a href="http://fastmac.com/products/processors/tl_imac.php" target="_blank">iMac Tray-Load G4/466MHz upgrade</a> from <a href="http://fastmac.com" target="_blank">FastMac</a> has a Motorola 450MHz G4 7400 processor running at 466MHz, an upgraded 1 MB backside cache, an AltiVec Velocity Engine and a 1 year limited (defect and workmanship) warranty. Though only beginning to sell its products under the FastMac name to consumers in 2003, the company has been creating and selling upgrade products for Macintosh computers since 1998. The upgraded machine was a Grape 333 MHz iMac with a recently upgraded 80 GB hard drive. Installing the FastMac processor upgrade is fairly straight-forward when following FastMac's provided instructions. After removing the cables it is advised that the computer be left for five minutes in order for the components to cool. Following the five minute wait, the next step was to remove the screws at the top of the logic board/mass storage chassis. That step was followed by disconnecting the audio, RGB, main power and IrDA cables, then removing the logic board/mass storage chassis. Later the processor card top shield was removed, then the heat sink clip and heat sink. The processor card was then removed from the logic board connectors by using the heatsink clip. An important piece of information to note when replacing the processor card is that it is important to firmly seat the processor in the logic board connectors, as the connectors are not located in the center of the board, pressure has to be applied in just the right spot for proper installation. If the processor card is not seated correctly (as I found out after putting all of the parts back together), the iMac will not boot. After the processor removal, the RAM was then transferred from the old card onto the new FastMac card, then the process was reversed. {_pic} The FastMac upgrade performed extremely well. After the processor upgrade, overall performance increased, with speeds nearly doubling that of the original processor. Booting Classic from OS X was about twice as fast, as well as ripping a song from CD, and exporting using Photoshop. Screen redraws were also faster and scrolling was quicker. The $199.95 upgrade might not be worth the price if there are any features offered in a new iMac or eMac that might catch your attention. To sell the old machine (for around $300) and then adding that amount to the money saved for <i>not</i> buying the processor upgrade ($199), would leave the purchaser with only spending an additional $300 to get a new <a href="http://www.apple.com/emac" target="_blank">1.25 GHz eMac</a>; a machine that is significantly better than the old iMac. eMac's offer the same all in one design of the 333 iMac but a new eMac would give an extra 2" of flat-CRT display area, a better resolution, faster processor, a combo drive, FireWire ports and a larger hard drive. Though the FastMac upgrade is an "incredible boost of speed and power, allowing you to enjoy the next generation of Macintosh products without burning a hole in your wallet," a small wallet hole might not be that bad if looking for a significantly better machine. For consumers who may not have the extra cash to spend on a new machine, the FastMac upgrade is a cost-effective way to upgrade a machine and is recommend if more processing power is needed.

MCE slot-loading drive replaces original
iMac drive

MCE slot-loading drive replaces original
iMac drive 06/14/2004 02:50 PM
MCE Technologies is now offering an internal 24x slot-loading CD-R/RW drive for replacing the tray-loading CD-ROM drive in the original iMac (233, 266, and 333MHz, Rev...

Replace iMac G5's Foot With An Arm Using
Apple's iMac G5 VESA Mount Adapter Kit

Replace iMac G5's Foot With An Arm Using
Apple's iMac G5 VESA Mount Adapter Kit 09/01/2004 07:03 PM
By MacDailyNews (via MyAppleMenu)

Apple Issues iMac Moratorium, New iMac
Date

Apple Issues iMac Moratorium, New iMac
Date 07/01/2004 07:09 PM

iMac Upgrade A Chore, But Could Be Worth
It

iMac Upgrade A Chore, But Could Be Worth
It 09/20/2004 04:33 AM
By David L. Hart, San Diego Union-Tribune (via MyAppleMenu)

Rumor: Power Mac G5, iMac G5, eMac
Upgrade Details

Rumor: Power Mac G5, iMac G5, eMac
Upgrade Details 04/14/2005 10:03 AM

ThinkSecret is reporting the supposed details of Apple's Power Mac, iMac, and eMac upgrades, presumed to be officially unveiled by the company at the upcoming NAB conference. There's nothing terribly mind-blowing, mostly because there is still no confirmation as to whether the top-end Power Mac G5s (with speeds up to 2.7GHz) will have a dual-core version of the 970 processor or not.

It also appears that rumors of a Blu-ray compatible SuperDrive were pie-in-the-sky, although the rumors say dual-layer DVD+R support is likely. Everything else sounds extremely reasonable, with modest performance bumps across the line.

Revealed: New Power Mac G5, iMac G5, eMac Specs [ThinkSecret]

G4 processor upgrade for slot-loading G3
iMacs

G4 processor upgrade for slot-loading G3
iMacs 03/24/2005 11:41 AM
FastMac has announced a G4 processor upgrade for Apple’s slot-loading iMac G3 computers. The upgrade replaces the original G3 CPU with a G4 CPU operating at 550 MHz and doubles the backside cache from 512k to 1 full MB, resulting in a 3 to 4 times boost in speed & performance. After the upgrade, the machine will be able to run programs it could not run before, including GarageBand, iChat AV with iSight, and others. The upgrade is 100% compatible with OS 9 and X, and is warranted for one year.

FastMac offers G4 upgrade for
slot-loading iMacs

FastMac offers G4 upgrade for
slot-loading iMacs 03/22/2005 05:04 PM
FastMac on Tuesday announced a G4 processor upgrade for CRT-based Apple iMacs equipped with slot-loading optical drives. The US$199.95 upgrade replaced the iMac's existing CPU with a Motorola 7410 CPU running at 550MHz with 1MB of Level 2 cache. FastMac estimates the CPU upgrade can result in a 3 to 4x boost in processing speed.

Strumming the Mystic Chords of Memory

Strumming the Mystic Chords of Memory 04/18/2005 10:07 PM
The new Abraham Lincoln Presidential Museum in Springfield, Ill., with its technological stagecraft and lifelike dioramas, promises a full Lincoln Experience.

Dell recalls notebook power adapter
chords

Dell recalls notebook power adapter
chords 07/01/2004 08:30 PM
The adapter on about 38,000 Dell notebooks can produce shocking results if used with the wrong power chord.

The New York Times > Opinion >
Op-Ed Contributor: Chords for Change

The New York Times > Opinion >
Op-Ed Contributor: Chords for Change 08/05/2004 07:41 PM
Bruce Springsteen in the NY Times .. exercises his fingers .. op-ed

nytimes.com/2004/08/05/opinion/05bruce.html?ex=1249444800&en=7 68bb75ef1018abe&ei=5090&partner=rssuserland
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A new iMac for under $500?

A new iMac for under $500? 12/31/2004 04:35 PM
The annual exercise of the Mac faithful--guessing what Apple will release at MacWorld--has prompted rumors of a lower-priced desktop.

New iMac will be a G5

New iMac will be a G5 07/15/2004 12:15 PM
During Apple's 3Q FY04 conference call, they confirmed that the forthcoming iMac will be a G5. Are the delays due to short supply of CPUs or design issues?

G5 iMac?

G5 iMac? 05/10/2004 06:06 AM
Despite the seeming lull in product releases in the past few months, according to sources, Apple has been hard at work on upcoming releases... Mos...

MSN: "iMac - the PC you really want"

MSN: "iMac - the PC you really want" 03/13/2003 10:20 AM
The Register reports that Apple Canada apparently had an advertisement recently on MSN Canada's Web site that read: "The new 17-inch iMac - the PC you really want."...

"iMac"

"iMac" 11/19/2003 03:31 PM

You Want To Put Your iMac Where?

You Want To Put Your iMac Where? 09/17/2004 12:34 AM
Here's a free idea. (They are usually a dime a dozen.) I call it the Freedom of Choice of Where You Put Your iMac G5.
Battery pack for the iMac G5, so that you get can have a very heavy laptop that you can move your iMac G5 easily anywhere in your house without needing to shut down the machine.

iMac for $499

iMac for $499 12/29/2004 04:39 PM
TechSpot Dec 29 2004 6:51PM GMT

New iMac?

New iMac? 08/27/2004 01:33 PM

Giz modo had this snapshot of what is reportedly Apple's new iMac G5. It's supposed to be released next week, but somebody got a sneak peek in an elevator at Charles DeGaulle Airport. Looks to be little more than a thick flat panel monitor, with the computer's guts tucked behind the screen.

I would think that would be an easy build — just use the basic parts from a laptop unit, wrap it with a spiffy new skin, jam in a G5 processor and the proper cooling mechanisms, and there you have it.

Drool.

C lick here to comment on this entry

The Sub-$500 iMac?

The Sub-$500 iMac? 12/29/2004 11:38 AM

This could be fun! Think Secret says they know what The Steve will be unveiling at the January 11 Macworld Expo: a bare bones, G4-based iMac without a display that will retail for $499.

This new product will be for a Windows user who has experienced the iPod, the ease of use of the iTunes software, and has played around with a Mac at an Apple retail store just long enough to know he'd buy one if it were a little cheaper.

Code name Q88, the machine is said to be very small and designed to either go underneath a monitor or stand upright, alongside a second computer. The guys over at MacSlash are hoping that it will also have a built-in KVM that will allow PC switchers to run the iMac side-by-side with their existing PC, using the same keyboard, mouse & monitor. That might be a little much to hope for, but if the rest is true, that might shake things up a bit, don't you think?

iMac, My Mac, Your Mac

iMac, My Mac, Your Mac 07/02/2004 11:16 PM
eMac is Apple's school model, not iMac. College students would be better off with an iBook or PowerBook. Apple wouldn't likely lose much from iMac over the next two months. By Joe Wilcox (via MyAppleMenu)

20" iMac

20" iMac 11/18/2003 11:24 PM
The 20" iMac doesn't look as ungainly as I would expect, but it's still surprising. Is there really a market for a slow Mac with a big screen? Apple used the introduction of the dual 1.8GHz G5 as an excuse to quietly replace its bogus SPEC benchmarks with something more realistic. (But you know someone is going to say, "Why didn't they compare against the dual 3.2GHz xw8000? It's been out for three hours!")

iMac G5

iMac G5 08/31/2004 05:49 AM
The iMac G5 is official and shipping in mid-September. The highlights are: All-in-one, behind-the-LCD widescreen design. 400MHz DDR RAM, 64MB...

The G5 iMac

The G5 iMac 07/14/2004 05:02 PM

Closing in on the iMac

Closing in on the iMac 12/05/2003 01:58 PM
The Pioneer Press claims that Apple's competitors are closing in on the iMac. After explaining that for consumers, "simple is good," the article goes on the compare Gateways's new 610-series Media Center PC to both a 17- and 20-inch iMac. In most comparisons, the iMac won out. Because the 610 comes with an 802.11g wireless card, the Gateway product takes the networking contest, and the Gateway also allows users to record television. The conclusion; "t's a close one,...

One World to open call center here

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