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YOUR PLACE AT THE TABLE







YOUR PLACE
AT THE TABLE

YOUR PLACE
AT THE TABLE
01/11/2004 07:04 PM

tableChris Corrigan over at Parking Lot has just completed an intriguing (and a bit confusing, from a reader perspective) week-long Blog Switch with Alex Kjerulf. He's back, and and he's in fine form. He points us to a great list of community tools from Australian Coastal Waters Cooperative Research Centre -- via Flemming Funch, who also brings us this wonderful take on the nature of consciousness:

The more simple answer, to me at least, is that there's an infinite Omniverse there, and you're an integral part of it. It has the inherent capability to do everything that ever happened and ever will happen, and the scope of what can happen is infinite. Some of the inherent qualities are self-reflexive consciousness and the ability to evolve. It is vast, complex and mysterious, but ultimately completely logical and coherent. You can learn about it and understand it as deeply as you want, and it will readily divulge its secrets, but everything in it is connected with everything else, and all of it is continously evolving, so you'll probably never be done.

And then today, Chris talks about the properties of circles, presenting us with this insight into how we relate to circles during human interactions:


That got me thinking about tables, in various shapes, and how our choice of position at them tells us a lot about how we perceive ourselves. Ever notice that in business meetings in rooms with rectangular board room tables no one really gets settled until the perceived 'leader' arrives and selects a chair? And how at sit-down dinner parties everyone shuffles around and stays standing until the host signals in some way what the seating arrangement is, or that there isn't one? And that some people prefer place cards at tables (and get dismayed at being told 'sit anywhere you like') where others rankle at being 'told' where to sit?

I'd be interested in readers' stories and perceptions on this. As my readers probably suspect, I never hesitate to pick the best untaken seat in the room (the one with the view of the most people), unless it's an uninteresting occasion (in which case I take the seat closest to the door), or unless I'm told where to sit (which makes me suspicious as to what the arrangement means). Circular tables are very democratic, but there are still choices depending on room layout. And what about the protocol of waiting for women to sit first, and pushing in their seat (the latter ignored at business meetings, and a courtesy increasingly provided only for elderly women)? Are there cultural observances regarding seating arrangement in different countries that have edged their way in, or managed to hold on, in multicultural societies? And given the deep cultural significance of eating and meeting, what does the way we select our place at the table tell us about ourselves?




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AN
INTERACTIVE TABLE OF CONTENTS FOR
BLOGS


AN
INTERACTIVE TABLE OF CONTENTS FOR
BLOGS
05/12/2004 12:41 PM
Dave's Blog Taxonomy
As you may know, I've been maintaining (manually) detailed tables of contents of my blog posts (one per blog 'category') since I started. They're a bit clumsy, but they get a fair bit of traffic so I know people are using them. Right now they exist as six 'stories' and I thought it might be interesting to try to put them together into a single, interactive index. I'm competent in neither HTML nor Radio's 'outlining' function (I confess I don't even know how to use anchors properly -- the twisties below and the links in the graphic above don't work, and links below should really take you to the specific subcategory within the table of contents), so I can't make it pretty or functional, but you can get the idea of how it might work:

.BLOGS & BLOGGING:

.BUSINESS

.ARTS & SCIENCES

.ENVIRONMENTAL PHILOSOPHY

.POLITICS & ECONOMICS

.CREATIVE WORKS

My six categories have a total of 40 subcategories, of which five (Blogs in Business, Technology, Stories & Narrative, New Collaborative Enterprise, and Environmental & Social Economics & Law) overlap categories and hence appear under two categories each. The ten most popular subcategories (most linked, and most commented-on) are shown in bold. This taxonomy is essentially the same one I use for my filing cabinet tabs and for my My Documents subfolders, except that they omit the 'housekeeping' type tabs and subfolders that house my background papers, messages and private and personal records.

I am not offering this as any kind of framework for a 'universal' taxonomy. In fact, I've been adamant that any personal content management system needs to allow us to index our documents and messages any way we want, our way, at whatever level of granularity works best for each individual. Universal taxonomies just don't work. But if we think of a blog as the 'public area' of our personal content, the shareable part of our personal 'filing cabinet', I thought it might make an interesting case study in how we might best 'present' each individual's publicly-available 'stuff' for effective browsing by others.

I see the blog, and at a broader level the 'tabs' of our personal content management system, our 'filing cabinet', as nothing more than 'addresses' or destinations to send content to. So although Microsoft would have us believe that 'saving' a document or message, 'sending' a document or message to someone else, and 'publishing' a document or message to a blog or website, are three fundamentally different functions and applications, I see them as conceptually indistinguishable -- they're all actions that move content from one specific space to another. That's why I have proposed a single, intuitive Workspace Manipulation and Document Annotation tool to replace virtually every application users have on their PCs today, a tool that would finally make PCs accessible to the billions of technologically challenged among us. But I digress...

I can envision the Interactive Blog Table of Contents working in one of two ways:
  1. Map Layout: The table of contents would be displayed graphically, as in the top diagram above. Clicking on any of the 40 subcategory links would replace the map with a hotlinked list of posts in that subcategory -- showing title, date, author (if applicable) and a brief synopsis or abstract of each post.
  2. 'Outline' Layout: The content would be displayed, possibly in the blog sidebar, in 'outline' mode: Clicking on the 'Table of Contents' box would open up the list of the 40 subcategories, and then clicking on any of them would display (probably in a separate window)a hotlinked list of posts in that subcategory -- again, showing title, date, author (if applicable) and a brief synopsis or abstract of each post.
How useful would this be for you? If you're not one of those that browses my tables of contents, would this kind of functionality be useful on your own blog, even if only to help you find your own archived posts without having to use a hit-and-miss search bar? Could you envision using this tool more broadly as a means of indexing everything in your My Documents folder and Inbox, and perhaps even all the hard-copy stuff in your filing cabinet as well?

Ultimately, I can see the development of an invisible (to the user) 'metadata layer', which would take our preferred organization of our personal stuff and translate it into some universal standard, and then as needed into each reader's personal organization of his/her content, so that for example if Jon Husband wants to browse my publicly permissioned content, he won't see it organized as I have, above, but will instead see it automatically reorganized and relabelled using his personal taxonomy and nomenclature. I believe this 'metadata' layer development will be one of the most interesting and important technology challenges of this century.

In the meantime, if there's sufficient interest, I'll buckle down and learn enough HTML and Outlining to implement either solution (1) or (2) above for my blog.

TABLE
TALK


TABLE
TALK
09/02/2004 08:15 AM
goodnight moonOne of the reasons to subscribe to Salon Premium -- besides the fact it's a well written, progressive publication, is the ability to participate in Salon's very literate discussion forums, called Table Talk. Just to give you a flavour for the quality of the discourse, here are three recent Table Talk posts:

From: 'Aunt Snow'  Re: A Vietnam Veteran's Odyssey

I was reading Kerry's 1971 speech and immediately thought about the men coming home now.

In 2000 a former co-worker of mine died. He was my union brother for almost 20 years. He was a swaggering, attractive, macho kind of guy; a talented craftsman and a tireless worker who took risks, but could always be counted on to reach that extra inch, to push himself that extra bit on the job.

When I met him, I was an apprentice and he was a senior journeyman -- although we weren't that far apart in age; he had just been doing the job longer than I had. On the job we did a lot of physical work; heavy lifting, working at heights, working long hours, working under harsh conditions. He was always the guy junior people like me looked up to, tried to match, and I for one always tried very hard to make sure I measured up to his standard -- and worried if I somehow thought I didn't. He was also a man who drank a little too much, and liked to get high. He loved his wife, but our job was one that put a toll on relationships due to the long and uncertain hours, the fluctuating pay.

His wife left him, and he entered into a series of troubled relationships. He began to drink more and more, and began to miss work. The union had to fine and discipline him for no-shows and for drinking. Although he had many friends who loved him and cared for him, eventually he had been banned from so many workplaces that he had a hard time making a living and keeping up the payments on his home. One night he tried to kill himself with a handgun. He missed, and lay injured for 12 hours before he was found. He ended up paralyzed from the waist down.

Because he was a Vietnam veteran -- a former medic -- he was treated at the V.A. hospital. For the first time in his life, he stopped drinking. For the first time in his life, he received counseling. For the first time in his life, he participated in group therapy with other Vietnam vets. A year after he shot himself, he was released and had a place in an assisted living apartment. He was going into vocational training. He was dry. He went to sleep one night in his new apartment and never woke up. A blood clot in his brain.

I think about men like my friend Tom whenever I think about men coming home from Vietnam. I think about him when I read about the men coming home from Iraq. I sat with him one day in the V.A. hospital, about three months before he died, and he told me how -- 30-some years later -- he was finally dealing with his experiences in war. It's terrible to have to wage war that can affect a man's life the way Tom's was affected.

It's a crime to do it for an invalid reason.

From: 'Nancy R'  Re: Goodnight Moon

For a long time I have been puzzled about why Right Wingnuts are the way they are, and I have observed a few things about them which seem to be endemic in their ranks:
  1. No sense of irony. The inability to understand paradox. Extreme discomfort with ambiguity.
  2. Poor critical-thinking skills. The inability to write about what they read with much competence. Unable to sort out the larger meaning of what they read. Tend toward not being about to sort out the difference between the theme of what they are reading, and unimportant details.
  3. Lack of imagination, and a singular lack of ability to intuit how to make elementary character judgments.
  4. Lack of empathy. To the extreme.
  5. Dislike of reading fiction.
  6. Absolutist binary thinking run amok.
  7. blah, blah, blah.
I have always wondered how these people turned out that way ... and though I have seen a bit of absolutist non-critical thinking on the left, I read something today on Atrios, where a troll was unable to understand why liberals like a "fake news show" like "The Daily Show."

Someone made a remark about "Goodnight Moon" and the person said, "What is 'Goodnight Moon'?" And like a bolt from the blue, it came to me: His parents didn't read to him as a child.

When I was a new mother, and was cramming what to do to make sure my kid was going to be a reader, the advice that was repeated over and over again was, "Read to your kids". And I did. From the time he was 4 months old it was ritual with my son, until he started reading independently, to read out loud to him every night. (Actually, it continued until he was 9.)

Now we see that the most important time in developing cognitive skills is between the ages of 0-5. And I am willing to bet that if you want a kid with an imagination ... and who is able to make character judgments, and who wants to read fiction, and learn to identify with people not like him or her, you've got to read to your kids. Every night, without fail.

From 'Lionlady'  Re: Women's Thoughts About Growing Older

One of the upsides of being older is being able to observe other people's judgments of oneself and not be bothered by them.

Don't like my hair? You don't have to wear yours this way. Don't get my religion? You don't need to understand it; it only has to make sense to me. Don't like the choices I've made in life? Then don't make those choices for yourself.

I used to try -- and try to justify myself -- and feel the need to explain, explain, explain myself, hoping desperately that others would approve.

Being 54 means I don't need everyone's approval. It's nice when people get me, but it's no longer required. Being older has made me realize that individual human beings live on entirely different planets, within cultural, educational, gender, and class bubbles that sometimes prevent them from even realizing the others exist.

Being seen, being understood, by a select few friends and family is enough. I'm no longer the server at a cocktail party of life, circulating with a tray of hors d'oeuvres, saying, "Here, have a piece of me. Would you like a piece of me? Please, have another."

I own myself now.

*  *  *  *  *

If you're not already a member of Salon Premium, you can sign up here.

THINK
GLOBAL, ACT LOCAL: PETER SINGER'S
ONE
WORLD


THINK
GLOBAL, ACT LOCAL: PETER SINGER'S
ONE
WORLD
04/23/2004 09:24 AM
one worldIf you're a regular reader of this blog, you probably know that I'm opposed to unregulated 'free' trade, very worried about the extraterritoriality of the WTO, NAFTA, Davos and other corporatist captives, strongly opposed to domestic corporations 'offshoring' jobs, using influence with the Bush regime and other right-wing governments to circumvent social and environmental laws and responsibilities, and a great believer in taking the pledge to buy local, and in community self-sufficiency.

At the same time, I'm a strong supporter of the UN and other multi-lateral NGOs, and I believe that we each have a responsibility for the well-being of all the people and creatures of this world. Some readers have said this view is inconsistent, and I wasn't quite sure how to respond to such charges. Fortunately, Peter Singer, in his recent book on global ethics, One World: The Ethics of Globalization, has come to my rescue. Singer sees no inconsistency between strong local autonomy, community, and self-sufficient economies on the one hand, and global responsibility on the other. The book is based on the Dwight Terry lectures at Yale in 2000, but has been updated to incorporate reflection on the events of 9/11 and the appalling Bush social, environmental and economic record.

I'll have more to say next week about Bush's fraudulent and despicable Earth Day media blitz, and the major media's shameless lack of critical evaluation of the utter nonsense that his propaganda machine has been churning out this week on the environment -- newspeak of Orwellian proportions. The first part of Singer's book deals with environmental responsibility, and his prescription for increasing it -- immediate ratification of Kyoto by the US and other holdout countries, and introduction of an emissions trading mechanism to make the realization of Kyoto feasible (subject to the need for some oversight on the disposition of the proceeds of such trading when it involves autocratic governments).

The second part of the book deals with the global economy, and Singer adroitly tears apart the Economist's (and other neocons') naive assertion that economic globalization somehow benefits both rich and poor countries. He then goes on to prescribe a substantial reform of the WTO and the GATT, which could actually lead to more equitable distribution of wealth and more efficient production of economic goods, while safeguarding human rights, labour and the environment. Unfortunately, the multi-national corporations and corporatists who hold sway in the WTO would never tolerate Singer's prescription, since it would entirely divert the benefits of economic globalization from their pockets to those of the world's poor.

The third part of the book deals with international law, and Singer lashes out at Bush for his unconscionable refusal to ratify the International Court of Justice, and for the UN's continued hesitancy to accept a duty (not a right) to intervene in situations of genocide and other humanitarian crises, even within a single nation. Singer is sanguine about the limitations and dangers of 'global government', but supports strengthening the UN to enable it to act as a 'protector of last resort', and including in its mandate the responsibility to supervise elections in all member nations.

The fourth and final part goes back to ethical principles and proposes that countries must, in this world where national boundaries no longer have any logistic meaning, set aside national interest and embrace, once and for all, global interest, impartially. That does not mean cultural homogenization, but imposes a responsibility for the reduction of inequality, both of economic resources and personal rights and freedoms.

Always the pragmatist, Singer concludes by worrying out loud about how the responsibility for a global ethic could be managed:

It is widely believed that a world government would be, at best, an unchecked bureaucratic behemoth that would make the bureaucracy of the EU look lean and efficient. At worst, it would become a global tyranny, unchecked and unchallengeable. These thoughts have to be taken seriously. How to prevent global bodies becoming either dangerous tyrannies or self-aggrandizing bureaucracies, and instead make them effective and responsive to the people whose lives they affect? It is a challenge that should not be beyond the best minds in the fields of political science and public administration.

I'd like to believe that this was possible, because if it isn't, we're in serious trouble. We cannot expect national governments to set aside parochial interests, especially when this entails accepting a responsibility that would, for the richer nations, inevitably lead to a drastic redistribution of wealth to poorer nations and hence a sudden and sharp reduction in, at least, economic living standards (if not necessarily well-being). But as John Ralston Saul has so eloquently argued, larger organizations and institutions, whether public or private, are almost always, and inherently, less efficient, less agile, more resistant to change, more hierarchic, and less transparent than smaller organizations. So the challenge is to achieve the best of both worlds, having organizations of global scope and authority and responsibility, but broken up into sufficiently small, autonomous and dynamic units that they are sensitive, resilient, responsible and responsive to the people and communities they serve. We can only hope that "the best minds in the fields of political science and public administration", wherever they are, are up to the task.

THE
KNOWLEDGE CONSULTANT AS
STORY-GATHERER


THE
KNOWLEDGE CONSULTANT AS
STORY-GATHERER
07/26/2004 02:34 PM
notebookDave Snowden has a lot of nerve. The founder of the IBM Cynefin Centre doesn't stop at saying that collecting 'best practices' and most other accepted Knowledge Management activities are largely fruitless (he makes an exception for standard practices in highly prescriptive jobs, and proven, authorized practices in high-risk and high-security situations). He is almost as disdainful of many of the idealistic goals of Personal Knowledge Management -- helping front-line workers to do their jobs more simply and effectively and to find experts they can draw on and network with. If the tools to do PKM aren't adequate, he maintains, the answer is to create better tools, not show people how to use deficient ones (and creating tools is IT's job, not KM's). One of the things he thinks KM should be doing is helping management understand and lead their organizations more effectively. Management is, after all, the group paying for organizations' KM activities, and a group that is, in most organizations, far from happy with what KM has delivered. Snowden argues that the best way for KM to help management is to be a kind of 'cultural anthropologist' in the organization you are working in or advising.

One of the ways anthropologists study and understand tribes is by listening to and gathering stories. Analogously, Snowden says, it's important that KM people get out and spend time on the front lines really understanding what the organization's real stories are -- not the ones that appear in the mission statement or the company newsletter, which say what management wishes the company culture was, but the peer-to-peer stories that truly define the organizational culture, drive what people really believe and do and how they act, and make the company, for better and for worse, what it truly is. To gather those stories, you must be as honest as an anthropologist, not try to do it surreptitiously, because people only tell the real stories to people who have gained and earned their trust. Snowden has developed very sophisticated and rigorous processes for doing so, which he details in his 'masterclass' called Using Narrative in Organisational Change,, which you can now buy on CD-ROM.

In Thomas King's book The Truth About Stories, King argues that if you want to change a culture, you need to change its story, because that's all a culture is. I don't know that Snowden would disagree, but he would argue, I think, that changing an organization's real stories is not so easy. That's why mission statements don't work -- they're wishful thinking, myths that management would like to believe everyone buys and is motivated by, but really aren't. If you're in management, he says, you don't change the stories, he says, you understand them, then you act on them, and then you make them your own, retelling them in your own way so that you show the people in the front lines of the organization that you understand the real culture of the organization (and the real problems of front-line workers). In so doing you harness the astonishing power of 'true' stories.

Snowden is acutely aware of the overt class distinctions in Britain that make trust, and hence collecting stories, hard to achieve. While some of us in Europe and North America might argue that our class distinctions are not as formidable barriers as they are in the UK, I think this would be a mistake. Americans, I have observed, make a great effort to pretend that class distinctions don't exist or are permeable, by allowing everyone to use first names, for example, when in fact the hierarchies are at least as strict as they are in the UK. The only real difference is that the determinants and clues of status are subtler -- a bit more tied to wealth and the circles you move in and a bit less pre-determined by heredity. But trust is still deepest peer-to-peer and extremely hard to earn and sustain between management (or their henchman consultants and head-office lackeys) and front-line people. That is perhaps why management is in a constant quandary over decentralizing -- it clearly improves productivity, innovativeness, morale and work effectiveness, but it allows people that management doesn't really trust more control and autonomy, and perhaps even allows them to develop -- heaven forbid -- their own organizational culture. The reality, as Snowden argues, is that management is never in charge of organizational culture, that people behave the way they do partly because they've learned it's the most effective way to do their unique job and partly in their own self-interest, and not because it's in the procedure manual or the role description or aligned with the mission statement or the strategic plan.

Once you have collected the true stories in an unbiased manner (Snowden carefully explains how to remove bias, so you don't get 'fed' just what you want to hear or put your own personal 'spin' on the story), the next step is to act on them. Stories tell management important information about what works, and, more importantly, what doesn't work, in the organization. A lot of stories are about how people have solved problems that management hasn't addressed, or which management has in fact created. These are often very comical or very heroic stories that not only have important messages for management, but illustrate exemplary behaviour that management may not realize it's not rewarding, or actually inhibiting. It is critical, Snowden says, to make sure you understand the stories, and to collect and organize and ponder a lot of stories, before charging in and making changes that misconstrue the organizational culture, impede rather than help, and destroy forever the trust that the story-gatherer built up to capture this critical information.

And finally, once management has acted carefully and conscientiously on the learnings from the stories, they can actually make these stories their own, not by retelling them in the same words and context as they heard them (that would be disingenuous, a form of intellectual property theft), and not by appropriating them and making models and heroes of their protagonists (that could make the poor protagonists look like head office plants), but by conveying the same messages and lessons with stories from their own personal work context. Crafting such stories is a complex, rigorous and skillful process, and explaining this process takes up much of Snowden's 'masterclass' time. There are different types of stories, like fables, myths and viruses, each with a different purpose and different construction (the course provides templates of each). Even more important is the testing of stories by telling and having others retell them until they are perfected. The impact of an executive telling employees a real story about the organization, credibly and powerfully, can be profound, even transformational. Just imagine -- instead of the boss telling his/her people what to do, and evaluating them on his/her perception of their 'performance' in doing so, picture the boss explaining that he/she understood exactly why his/her people were doing what they were doing, and offering constructive ideas on how management could make the employee's job easier and more effective. Management supporting the staff instead of the other way around. Hey, I know it's a 90s idea and is out of fashion again these days, but stories, properly collected and interpreted by trained KM practitioners, can make it possible.

I hope Dave won't object to my sharing one of his stories to illustrate this -- it's hard to write about stories without at least one example. He describes a group of public service utility workers who are subjected to a consultant's efficiency review, which leads to them being given fewer work breaks and being given networked PCs to allow them to save time travelling into the office for paperwork between jobs. What the consultant didn't realize (and what the careful collection of stories finally revealed) was that these workers shared vital information about how to do their jobs properly during these work breaks and office visits, and this information either couldn't (because it's highly contextual and needs conversation to convey effectively) or wouldn't (because of the lack of trust of how stuff posted publicly might be used by management) be captured in databases or messages on their new PCs. So the workers found a surreptitious place for unofficial work breaks and a surreptitious place for 'offline' documentation of information they wanted to share with peers, 'working around' the consultant's well-meaning but wrong-headed and dysfunctional change proposals. [Dave makes this into a long and wonderful story with a brilliant punch line, a resolution in which management finally learns from this mistake and turns it to astonishing advantage, and since I'm not telling a story here, I won't spoil it -- get the CD-ROM to hear the story completely and properly.] But the point is that the organizational culture is what it is, and usually for a good reason, and it's vital to understand that culture by collecting the stories that reveal it, before you try to change processes or behaviour, or the change effort will inevitably fail, as almost every organizational change effort does.

I got out of the KM business last December, and since then I've toyed with the idea of becoming a new-age KM or PKM consultant, but then decided I'd had enough of this well-intentioned but endlessly-struggling discipline. But I recognize that there's still important KM work that could and should be done. While I agree that PKM needs better tools much more than it needs process improvement consulting, I still think there is much promise in Personal Productivity Improvement as an offshoot of KM. And now Dave has convinced me that the exercise of capturing and interpreting and acting on an organization's real stories would be worthwhile, especially for large organizations. But I think calling it Cultural Anthropology or Story-Gathering is a non-starter -- try to sell CEOs something with that woolly a name these days and you'll starve. What could we call it that would be accurate and still compelling to CEOs who don't, yet, get what it's all about?

DISASTROUS
US EMPLOYMENT REPORT FOR FEBRUARY


DISASTROUS
US EMPLOYMENT REPORT FOR FEBRUARY
03/06/2004 02:08 AM
US employment
Even the pessimists didn't expect the horrendous February employment report issued by the labour department today. Employment grew by an insignificant 21,000 people, compared to the increase in the labour force of 150,000, and the forecast just last month from Bush's office that between 2.6 million and 5.0 million net new jobs would be created this year. As I promised, I'll be tracking this each month.

But it's even worse if you read the whole report. The entire increase in February was a result of hiring by federal and state governments. Private sector employment actually declined. And the labour department also admitted they had overstated January's and December's employment growth numbers by 15,000 and 8,000 respectively. So total US employment at the end of February was actually 2,000 people less than last month's reported number.

In light of record profits by many large corporations in recent months, no one should have any illusions that Bush's tax cuts for the rich will ever somehow 'trickle down' to the rest of the people. This data shows that profit growth is now occurring entirely on the backs of American workers, and from 'productivity' improvements due to downsizing, outsourcing and offshoring. Big corporations are already gouging as much revenue from struggling American consumers for their overpriced, increasingly imported products as they can, so future 'growth' must come by cutting and exporting jobs.

Not surprisingly, the stock market shrugged off this horrible news, since although it doesn't bode well for consumer buying power, it allows the Fed the excuse to keep interest rates low for another month, keeping the cost of massive corporate borrowing (and the interest cost on the astronomical and still-soaring Bush debt) manageably low. But like everything else in our economy, these stock market levels and interest rate levels are unsustainable. Big bubble ahead.

ASHOKA: A
LAUNCHING PAD FOR SOCIAL
ENTREPRENEURS


ASHOKA: A
LAUNCHING PAD FOR SOCIAL
ENTREPRENEURS
01/03/2005 02:42 PM
BillDrayton
In an article in this month's Fast Company, Keith Hammonds profiles an unlikely hero of social and environmental progressives: Ashoka founder Bill Drayton. Drayton, a former Director at McKinsey and the Environmental Protection Agency, is now a philanthropist with a difference: Ashoka provides a 'leg up' to those with vision, creativity, entrepreneurship and a strong ethical sense, by making them Ashoka 'fellows', who receive a stipend, funding for project costs, and the legal, management, intellectual and networking support of the Ashoka team. From a modest start 25 years ago, the group has grown to over 1500 fellows in 53 countries, including some highly celebrated and astonishingly creative social entrepreneurs who are household names in their home countries.

The support team includes representation from McKinsey (management consultants), Hill & Knowlton (PR) and the International Senior Lawyers Project (legal counsel). According to the group's website, "Ashoka Fellows are individuals who share qualities traditionally associated with business entrepreneurs — vision, innovation, determination, and long-term commitment — but are committed to systemic social change in Ashoka's areas of interest: learning/youth development, the environment, health, human rights, economic development, and civic engagement. Fellows receive up to a three-year financial stipend to allow them to concentrate fully on their programs, and in addition may apply for supplemental funding for collaborative projects and are eligible for training and technical assistance."

Here are a few examples of what Ashoka fellows are doing:
  • Anna Zuchetti of OACA in Peru has pioneered a sustainable development program for environmentally sensitive areas near exploding cities that is now recognized as a model for Latin America, and has won Anna a Schwab Foundation award.
  • Pisit Charnsnoh in Thailand has been honoured with a Rolex Associate Award for his work to preserve that country's coastal habitats, and in the process save the endangered dugong (sea cow).
  • David Green in the US has won a MacArthur Grant for establishing an enterprise for the manufacture and delivery of health care technologies for the developing world.
  • An international program, the Innovative Learning Initiative, is leveraging the successes and lessons learned by Ashoka fellows around the world who are focused on education of the young, identifying common principles and strategies that have effectively changed children's lives
What does it take to be an Ashoka Fellow? According to Fast Company's Fast Take, you need these five attributes:
  1. Is there a new idea? If there isn't, the rest doesn't matter. If it's new, is the idea going to fly? And will it be big enough to truly change society?
  2. Is this person creative? What is the quality of thinking? What is the history of her creativity? Experiences early in life are the best indicators.
  3. Is this person an entrepreneur? True social innovators need to change a pattern across society. They are drawn to problems, constantly searching for the next advance.
  4. What's the impact? Will it spread? Most entrepreneurs can easily seed their idea in one place. It's another thing to come up with a solution that will get traction elsewhere.
  5. Is there ethical fiber? To be effective, leaders have to be on the up and up. They must change relationships -- and that won't happen if there's no trust.
If you have these attributes, and an interest in projects in one or more of the six areas of interest noted in bold above, Ashoka may give you the start you need. And if you're looking for more inspiration, check out Fast Company's Social Entrepreneur award winners.

THE
POPULATION STRESS INDEX, AND SOME
SOLUTIONS


THE
POPULATION STRESS INDEX, AND SOME
SOLUTIONS
03/06/2004 02:08 AM
map

In order to test Edward Hall's hypothesis< /a> that population stress is the fundamental cause of human violence and war, I decided to see if there was a correlation between the state of civil unrest and the density and growth of human population in various countries around the world. Using data from the FAO, I computed the population per arable hectare of land for each country in the world with at least a quarter of a million people. Then, using data from the Population Reference Bureau, I mapped this to annual population growth rates (%) for these countries. Initially, I produced the scatter diagram shown below:
scatter chart
In this chart, about a third of the countries, those with annual growth rates under 0.5%, are excluded to keep it from being too busy. The overall global population per arable hectare (4.0) and overall global annual growth rate (0.8%) are shown by a large blue dot. The sustainable global population per arable hectare (1.0, per a variety of sources I have cited in earlier posts) and the sustainable overall global annual growth rate (0%) is shown by a large green dot. No country has achieved that sustainable level -- every country in the world has either positive growth rate or a density over 1 person per arable hectare.

Sure enough, the countries furthest from the green ideal point are also, almost without exception, the most violent and war-torn countries. At the far extreme, you find Palestine and Kuwait, with Saudi Arabia, Israel, Egypt and most of the MidEast countries close by. In the upper central part of the chart you find most of the war-ravaged sub-Saharan African countries, led by the Congo, with its horrendous and incessant war, Sierre Leone, where militias amputate their enemies' limbs as a symbolic warning, and Rwanda & Burundi, site of the bloodiest massacre of the last half-century. Here, too, you'll find Colombia, where anti-drug spraying and civil war have killed thousands, destroyed the economy and poisoned 80% of the arable land. And you'll find Haiti, site of this week's coup, and several Central American states that have witnessed horrendous warfare in recent years.

I then decided to multiply the two factors -- density and growth -- together to produce what I call the Population Stress Index (PSI). The calculations are shown graphically (I have tables if anyone wants them as well) on the map above: Purple for a PSI over 10 (extreme), Red for 4-10 (very high), Orange for 2-4 (high), Yellow for 0.5 to 2 (moderate), and White for less than 0.5 (low).

If you were to correlate this index against the propensity for violence and war in the past few decades, I think you'd find a nearly perfect match. What's more interesting is that if you repeat the exercise using data from a century ago, you find the major belligerants of the world wars have the highest scores. By the middle part of the last century, China, Vietnam and Korea had exceptionally high scores.

So what can be done to bring annual growth down to, and below, zero, to achieve globally a zero PSI, a situation that today exists nowhere on Earth? In his essay How to Influence Fertility, John R. Weeks, Director of the Population Center at San Diego State University suggests the following programs to reduce population growth, and ultimately reduce global human population to the sustainable level of one billion, no more than one person per arable hectare:


Direct Programs
Indirect Programs
Enabling Rational Choices
  • Provide full legal rights to women
  • Increase legal age at marriage for women
  • Promote secular education
  • Promote communication between spouses
Providing Motivation
  • Payments for not having children
  • Priorities in jobs, housing, education for small families
  • Community improvements for achievement of low birth rate
  • Higher taxes for each additional child
  • Higher maternity and educational costs for each additional child ("user fees")
  • Economic development
  • Increased educational opportunities for women
  • Increased labor force opportunities for women
  • Peer pressure campaigns
  • Lower infant and child mortality rates
  • Child labor laws
  • Compulsory education for children
  • Peer pressure campaigns
Making Means Available
  • Legalize abortion
  • Legalize sterilization
  • Legalize all other forms of fertility control
  • Train family planning program workers
  • Manufacture or buy contraceptive supplies
  • Distribute birth control methods at all health clinics
  • Make birth control methods available through local vendors
  • Establish systems of community-based distribution
  • Public campaigns to promote knowlege and use of birth control
  • Politicians speaking out in favor of birth control

It's certainly a solution set worth striving for. I am, however, pessimistic that it's sufficient to overcome the enormous population momentum that I've written about on these pages. Nor do I have much confidence that, when we have an American regime that is hell-bent on banning abortion again, which deprives foreign aid and support to countries and agencies that practice family planning, and which funnels money to religious groups hostile to birth control, there will be enough political will or economic investment worldwide to bring these programs to fruition.

You would think that, when evidence indicates that overpopulation is the key cause of environmental degradation, violence and war, and human suffering, there would be an unstoppable groundswell of support for programs to reduce our population back to sustainable levels. But that's the power of our culture: In the face of irrefutable proof of its folly, we continue to chant the mantra of Growth.

Postscript: 3pm -- Just found this interesting site  from Matthew White, who tabulated the death rate from war and atrocities during the period from 1975-2000, and conveniently mapped it like I did the PSI. His colour code is: bright red over 1% of the population (extreme), dark red 0.1-1% (high), maroon 0.01-0.1% (moderate), black under 0.01% (low):
war deaths map
Sure looks like a close correlation to PSI to me. I'll have to go back and plug in his data to my table to calculate the r2 correlation coefficient, but I'm willing to bet it's very high.


A
PRESCRIPTION FOR BUSINESS INNOVATION
-PART TWO


A
PRESCRIPTION FOR BUSINESS INNOVATION
-PART TWO
04/20/2004 03:38 PM
Four years ago I wrote a well-received paper entitled A Prescription for Business Innovation: Creating Technologies that Solve Basic Human Needs. I've updated it, broken it into three manageable pieces, and present the second part below. The first part, which reviewed the history of human innovation and technology, is here and the third part will follow next Tuesday.

Four:  Innovation & Society: How Technologies Limit Freedom, Human Nature Confounds Innovation, and Consumer Decision Tools Doom Marketing

Innovation ProcessThose of you with HR backgrounds are probably wondering why I have not spoken about non-individual, community aspects of civilization and why and how these arose if the innovative individual is perfectly able to do it all him- or herself. These issues are relevant because of the role of teams, organizations and other social constructs in the process of innovation.

Let's take another look at our proto-human, now equipped with the six basic types of manually powered machine (lever, wheel, screw, pulley, plane, and wedge -- the latter in the form of flint-head arrows), plus other early innovations like controlled fire, animal domestication and crop cultivation. Like other creatures he's adopted the family unit as a social convention, but now he's experimenting with a more sophisticated social construct, the tribe. Question is, why? Is it Darwinian -- Did humans that banded together have a higher likelihood of survival than loners? Or is it purely social -- Do humans, like other creatures, have a basic need for social contact with others that goes beyond family? Whichever it is -- a survival need or a social need, it required innovations to make it work, innovations like a code of laws and behaviours to prevent and resolve disputes between individuals, and shared language.

At this point, in the view of some anthropologists, a tug-of-war began between our essential individual, autonomous nature and the perceived benefits of increasingly advanced, abstract and restrictive 'technologies' like division of labour, specialization, private and communal property, governments and other hierarchical social organizations, including the modern corporation.  All these social 'technologies' limit individuals' freedom, and much of our civilization has been about trying to find a delicate balance between individual 'rights' and the apparent benefits afforded by technologies that compromise them. This tug-of-war continues to play out today, in our suspicion of government, the existence of 'militias', libertarian movements, evolution of privacy laws, and struggles over property ownership. The battle is far from over, with slavery, one particularly extreme social construct favouring hierarchical efficiency over individual liberty, still practiced in many countries, and women, children and animals treated as property with no rights or freedoms whatsoever in many others.

This tension also plays out in the modern corporation, itself a feudal social construct which is neither egalitarian nor democratic. Corporate efficiencies have produced technologies that have massively improved material wealth and (most believe) quality of life in the few centuries since they were invented. But these advantages have come with a huge cost of personal freedom -- In many countries employees are virtual slaves of their employers, with no hope of realizing their full personal potential. In many companies promotion and remuneration have nothing to do with performance or competency.

Here are some of the consequences for innovation of this individual/collective tension, in today's companies:
  • Employees hoard rather than sharing knowledge, including knowledge that could yield innovation, to protect their position and rank in the company
  • Employees rarely volunteer new ideas, fearing ridicule, retribution, being ignored, or having credit for the idea stolen by their boss if it succeeds
  • Managers safely and instinctively squelch innovative 'crazy ideas' of subordinates
  • Managers, fearing the wrath of shareholders (today's 'absentee owners'), are risk averse, preferring to buy ideas once they have been successfully developed by others, over incubating the company's own ideas, even though the latter is cheaper and more effective
  • Employees compete for credit rather than sharing it
  • Employees, since they are rated on their individual performance, consider teamwork and collaborative activities less important than individual, solitary ones
  • Managers instinctively delegate tasks in a project to individuals rather than teams (since it's easier that way to place blame if something goes wrong), and individuals usually prefer being given individual rather than team assignments as well
If people are social by nature, why are corporations so unable to tap into this to leverage the power of teams to enhance innovation? The answer may be simple. In The Hidden Life of Dogs, author Elizabeth Marshall Thomas explains that most animals have an inherent desire to socialize with their peers, that seems totally unrelated to survival needs. In fact, dogs that wander from homes where they are well-fed and cared for appear to be looking for social contact with other dogs for its own sake, just as children like to hang out with others doing things they can do just as effectively alone. At the same time, both dogs and children often become extremely jealous, competitive, possessive and unsociable when these same fellow creatures impose on their personal 'territory': family, toys, food bowl, and members of the opposite sex.

Perhaps this is a universal trait that we need to consider when designing innovation programs: Everyone loves to engage in social activities that are fun, challenging and unthreatening, but when the social activity impinges on individual 'territory' or property, or on scarce resources, social and collaborative behaviour ceases and confrontational, competitive behaviour takes over.

But isn't competitive behaviour exactly what business thrives on? Doesn't the rush of adrenaline and testosterone in the quest for competitive advantage and 'winning' yield high productivity, sharpened customer focus, and more new ideas?

I would argue that competition is at best a neutral factor in engendering innovation, and may in fact be detrimental. Most of the books on teamwork, such as The Wisdom of Teams, stress two essential preconditions to effective team behaviour:
  • A specific, defined problem agreed to and shared by all team-members, and
  • A sense of urgency that imposes a short-term deadline that the team-members can work towards
There are other factors that affect a team's success, of course, such as the competencies and access to knowledge of the team members, and the effectiveness of the processes by which the team works. What is important here is that nowhere is a competitive threat, competitive challenge or competition of any kind considered essential to team effectiveness. Even in sports, the best teams focus on what they do well (the attributes of their team's excellence) and the achievement of specific objectives (like scoring points) rather than being distracted by competing with the other team, 'winning' and exploiting the other team's weaknesses. Good teams usually take solace in having played well even in a losing cause, and are alarmed when they play badly but still manage to win. In fact, a major competitive tactic in business is to force one's competitors to shift their focus to your agenda, to take their eye off their team's goal to instead compete with you.

Furthermore, many businesses are now reaching out to involve customers, alliance partners and even competitors in their problem-solving teams, because they help bring different points of view to the creative process, and because these external partners share both the defined problem and the sense of urgency with the internal team. In a world of accelerating change, no competitive advantage is sustainable -- innovations and new technologies can almost instantly reinvent industries, products, services, and offerings, and eliminate any competitive advantage the old ones may have had. Despite massive and sustained oligopolistic efforts to prevent it, customers are beginning to wrest absolute control of business direction and success from almost every industry's producers, management strategists and marketers, and now set the agenda and reward companies that respond to their needs and build new serving capability, not those that bash the competition, sue their customers, or create barriers to competitive offerings. The Bush regime's corporatist agenda has been only a temporary setback in this inexorable trend.

A side-note about branding: Many marketing people, lamenting over the passage of market control from producer to consumer, cite the increasing importance of branding as an organizational strategy, and of brand loyalty as a success factor. For this reason, they argue, aggressive, proactive marketing is not dead. They fail to appreciate that consumers, faced with the severe scarcity of (a) time to assess product alternatives and (b) objective comparative analysis like Consumer Reports, tend to use 'brand' as an unsatisfactory surrogate decision-making tool. If you as a consumer want to buy a car, or select a television program to watch, the ideal decision-making process would be:
  1. Find an analytical tool that identifies all of the relevant selection criteria, rates all of the available alternative products against these criteria, and allows you to identify and 'weight' the criteria that are important to you. This tool would 'remember' and start with the criteria and weightings you used the last time you made a similar decision.
  2. Use the tool to generate a 'first cut' list of alternatives ranked by your personal criteria, and show the sensitivity of the ranking to changes in your criteria weightings (some days you may like to watch a thought-provoking program, and on others you may prefer something light and funny; one year you may want a practical car, and the next something sportier).
  3. Find a tool that uses 'neural network' technology to draw upon your past choices for these and other products, correlate them against the choices of other people whom you trust or who have a history of making similar choices to yours, and generate a second list of alternatives, ranked by the collective consensus of your peer group. This tool would 'learn' from past choices and from your evaluations of them.
  4. Integrate the two lists and use subjective overrides to make your final selection.
In the case of a big-ticket selection like a car, you would probably invest significant time in making the final decision. In a small-ticket selection like a television program, the final decision could be greatly simplified or even fully automated, so your television would automatically go to the highest-ranked program in the two lists, and signal to you a 'score' showing the computed probability you will like it (since your ultimate decision may be not to watch anything).

Tools like these exist today (Consumer Reports is an example of the former; the Recommendations Lists of Amazon.com are an example of the latter), but they are not yet very robust or reliable. In their absence, brands and brand loyalty are the surrogates: 'I always buy Chrysler products' or 'I usually watch CSI on Thursday nights' is your brain's way of substituting brand for the more ideal tools noted above. Once these tools exist (and the Information Age is ripe for them), product brands will simply become community-identification brands ('I drive Chrysler products because they reflect who I am and I want others to see that and associate with me, or not, because of that identification'). At this point, brand community-association becomes merely one more selection criterion of the analytical tool. With the advent of the near-perfect consumer information these tools provide, traditional marketing has no remaining role, and the knowledge-driven transition of power from producer to consumer is complete.

Five: The Structure & Culture of Innovative Organizations: Business Gets Feminine and Consumers Seize Power from Producers

It is now accepted wisdom that the organization of the future must be flatter, more empowering, less hierarchical and more networked, in order to be sufficiently agile and responsive to the ever-more-powerful customer's needs. Much has been written about organizational 'ecology' and the ability of communities of practice to self-organize to solve identified common problems more quickly and effectively than command-and-control driven organizational structures. There is a growing awareness that self-organizing communities operate best when their leadership uses what are usually considered 'female' modes of operation rather than the traditional 'male' ones:
  • Decisions are made by democratic consensus rather than by fiat
  • Persuasion and change occurs by engaging decision-makers in thought processes and finding shared mental models, rather than the wielding of power and authority
  • Problem-solving teams select (and when necessary, change) their own leader(s) rather than having one imposed on them
  • Problem-solving teams form themselves, drawing on individuals' networks, and disband themselves when the problem has been solved, much the way the human body's immune system organizes itself to fight infection
  • Rather than formal permanent roles, positions, and 'up-or-out' career paths, individuals move laterally from project to project, wherever their skills and experiences are best suited, and often wear multiple hats on simultaneously-running projects, rather than having a single title
  • Rewards and remuneration are based on the depth of developed skills, experiences and networks, the things that have value to the organization in the future, rather then on past performance (which is rewarded with one-time bonuses at the completion of a project) or on seniority or title
  • 'Management' at the top is replaced by 'Improvisational Strategizing' at the centre of the organization
The real contention over this new organizational culture is whether it is efficient enough to justify a new organizational structure to support it, or whether instead some kind of balance between hierarchical and autonomous structures is needed. Is it empowering, or is it naïve, to believe that if an organization sets specific strategies and goals and then 'gets out of the way', the employees will effectively figure out the best way to achieve them? Can the tools, the infrastructure of technologies, knowledge-bases and equipment, needed to achieve organizational and project objectives, be left up to project teams to develop as needed and ad hoc, or must they be rationalized and inventoried and efficiently 'managed'? Who controls the purse-strings, and approves allocation of budgets and resources for each project -- can project teams really do this themselves or do these resources also need to be centrally 'managed'?

These issues are important to the future of business innovation. We must decide whether an organization saddled with the structures and controls of an old 'management' style can hope to be sufficiently agile, responsive to customers, creative and focused on new product development, to survive when that survival depends on strategic improvisation and continuous innovation.

There are two huge and contradictory trends occurring in organizational structure today: globalization and fragmentation. Globalization is occurring because small organizations cannot achieve the scale and resource capacity needed to be viable, and fragmentation, the spinning off and incubation of small, narrowly focused 'best of class' companies, is occurring because large organizations are too unwieldy, inefficient and inflexible to be innovative and respond to customers' rapidly evolving needs. So we have today the worst of both worlds: large, fat, unresponsive global companies and emaciated unscalable small ones. Furthermore, because of today's concentration of money and power in the hands of increasing global corporate giants, this system is in disequilibrium, with dysfunctional non value-added consequences such as these:
  • Once-innovative companies like Microsoft are being besieged by antitrust authorities
  • Companies acquire other companies simply to break them up and close them down
  • New start-ups are designed expressly to be bought out before they actually produce anything
  • Investment analysts claim that synergies from corporate acquisitions create new value, and that subsequent break-ups into more focused and specialized companies also create value
  • Large organizations are rewarded for cruelly exploiting weak social and environmental laws in their subsidiary companies' countries and simultaneously creating unemployment at home, when they 'offshore' production to those countries
The recent macro-economic review by Credit Suisse First Boston, echoing the prognostications voiced by many economists at recent economic summits, foresees the evolution of today's corporate structures into three new, prevailing types of enterprise, which could fix the above dysfunctions (since different economists use different names for these, I've used my own):
  1. Global Utilities: Large organizations that provide world-class large-scale communication, asset management and distribution infrastructure.
  2. Producers: Small organizations that assemble resources and 'build to spec' technologies, tools, products and offerings, for entrepreneurs, project teams and consumers.
  3. Innovators: Small organizations that study human problems and needs and create, discover and design solutions to them.
The Global Utilities would be either publicly owned or tightly regulated, operated on a not-for-profit basis. They would be measured on efficiency. The Producers and Innovators would be entrepreneurial partnerships, very project focused. Producers would be measured on agility, quality and customization, and Innovators on creativity, quality and quality-of-life improvement. All three types of enterprise would be measured additionally, of course, on customer satisfaction. None would be hierarchical, and few would spend an entire career with a single organization. I have argued elsewhere that, in fact, with today's technologies there is no need for any of us to have to work more than a few hours a week to provide a high level of well-being for everyone anyway -- the fact that we do work so unnecessarily hard and long is a function of the sustained myths of our modern Western culture and the extravagant and unsustainable wastefulness of our civilization.

Those with an entrepreneurial bent would form, or join, one or more Producer or Innovator enterprises over their working life. Those with a productivity bent would gravitate towards the Global Utilities. Many others would be self-employed, providing niche advisory services to all three types of enterprise.

You may think this is a very idealistic view of how 'organizations should be reorganized', but it is also a very logical one, and one that could easily be achieved today because of growing dissatisfaction with the dysfunctionality of today's organizational structures, and the ability, thanks to the Internet and other powerful new 'organizing' infrastructure technologies, to bring this 'reorganization of organizations' about. Only a poverty of imagination, opposition from elite vested interests, and the inequitable distribution of power and resources, all of them well within human capability to rectify, are preventing us from realizing this potentially liberating, perhaps even Earth-saving, reorganization. In fact, this customer-driven revolution is already happening, quickly, quietly, and non-violently, its first manifestation being what Shoshana Zuboff in her best-seller calls The Support Economy: Why Corporations Are Failing Individuals and The Next Episode of Capitalism.

The advent of a New Economy, with Innovators focused intently and exclusively on solving real human needs and problems (and not on the hyper-marketed, artificial incrementalism and 'copycat' and 'sequel' new product development that today's risk-averse oligopolies have our most creative minds fruitlessly working on) offers the potential of astounding acceleration of innovation and resolution of seemingly intractable human problems: pollution, over-population, unemployment, inequality, human and animal suffering, disease prevention, war and cruelty, biodegradation, mental illness. Some would say it's not a moment too soon.

What does all this mean for today's company looking to jump-start its innovation programs and processes, and today's individual looking to participate in making his or her own, or his or her employer's, enterprise more innovative? From the discussion above we can add six principles of innovation strategy to the eight principles developed earlier:
  1. Hierarchy and Autocracy are the Enemies of Innovation: There is a strong creative tension between individuals and the communities they elect to or are asked to be part of, caused by divergent needs, drivers, and behaviours. Each individual and each community needs its own space. Flat, small, responsive, democratic organizations are inherently more innovative.
  2. Innovation Needs an Urgent Problem: True innovation only occurs where there is consensus that there is an important problem to solve and a sense of urgency to solve it.
  3. Cooperation is Replacing Competition: Competition is now dysfunctional, a vestige of earlier times of resource scarcity, and cooperation is now essential to effective innovation.
  4. The Customer Rules: The customer is now king and needs only better decision making tools to become the sole driver of economic activity, rendering obsolete the need for marketing, branding, and other producer-driven mechanisms of influencing customer actions.
  5. Female Organizational Style is More Innovative Than Male: As shown in the table below, organizational structures, processes and behaviours more commonly associated with businesses run by women are gaining traction in the New Economy, and that bodes well for innovation.
  6. The Emerging New Economy Will Accelerate Innovation: Despite the current waves of globalization, corporatism and increased concentration of wealth and power, the Internet and other new technologies will inexorably break the strangle-hold of riak-averse oligopolies and unleash a new age of astonishing innovation.
Attribute
Female Organization
Male Organization
Organizational Structure
Networked
Hierarchical
Decision-Making Process
Consensual
Command-and-Control
Team Operation Process
Self-Selected, Self-Directed
Appointed, Managed
Leadership Selection Process
Self-Selected
Imposed
Leadership Style
Unassuming, Demonstrative, Responsive
Dictatorial, Self-Aggrandizing, Condescending
Employment Model
Project to Project
Up or Out
What Gets Rewarded
Potential Value of Skills, Experiences, Relationships
Past Performance
Who Makes Enterprise Decisions
Small, Improvisational 'Centre'
Disconnected 'Top'
Key Advantage
Flexible
Efficient

Attributes of 'Female' versus 'Male' Organization Structures
(Adapted from Imperato & Harari, 'Jumping the Curve')

So now we have fourteen principles to guide us in creating innovative organizations.

Next Tuesday: In the final part of this paper, a prescription that draws on these principles, that organizations can use to evolve themselves into innovative companies. It will also explain the new 8-step Innovation Process diagram at the top of this post.

THE VICIOUS
CYCLE OF ILLIBERAL 'DEMOCRACY'


THE VICIOUS
CYCLE OF ILLIBERAL 'DEMOCRACY'
03/06/2004 02:08 AM
Third World Democracy cycle
In his book The Future of Freedom, Fareed Zakaria argues that democracy cannot be imposed on countries that have no foundation of constitutional liberalism. Without such a foundation, he says, there are not sufficient self-imposed checks and balances to prevent the government from falling victim to a predisposition to nationalistic excess and corruption that political power inevitably brings with it. I've been watching the situation unfolding in Haiti and Venezuela, where once well-intentioned and widely-supported populist governments have fallen out of public favour and are in the process of being overthrown by Western-backed opposition groups.

It occurred to me I've seen this all before, and it's like a bad replay of a vicious cycle that seems to play itself out again and again in most of the so-called third world 'democracies'. I've illustrated it, in over-simplified terms, in the chart above. The boxes in red show the phases of the cycle where nationalists and populists are in power, and those in blue show where pro-Western elites are in power. It's an endless cycle of hope, disillusionment, corruption, cynical foreign interference and despair.

In countries with sizeable resources, like Iraq, the West tends to intervene to short-circult the cycle and replace one pro-Western government, when it gets too corrupt or independent, with another. In countries that are resource poor, like Bolivia, the West tends to ignore the woes of the prevailing governments regardless of their political stripe, using economic restrictions to keep them in line, and allowing prolonged crises to remain unsolved, stalling the cycle where Argentina and North Korea are shown on the above chart. This space is the hardest and most important to move forward from, and it is the space that many African nations have occupied for most of the time since they became independent of their colonizers.

Occasionally, countries break out of the cycle. This usually happens of the country's own accord, on its own schedule, and only once constitutional liberalism has taken root. Chile and South Africa, for example, after each going through a particularly bloody cycle, may have finally had enough. They look, at least for now, to have imposed enough checks and balances on government, and enough institutions of constitutional liberalism, to have escaped the cycle.

In his new book, Forging Democracy, Geoff Eley argues compellingly that democracy is a relatively recent, fragile, and hard-won accomplishment, one that still exists legitimately in very few countries. All it takes is a coup, an invasion by a non-democratic neighbour or a stolen election to take a country out of the virtuous cycle of democracy in the upper left of the chart, and hurl it back into the lower right where the cycle begins all over again. For most of the world, for most of human history, that much power has been just too much to handle.

The message, which Zakaria and many others have made, is that countries without a heritage of democracy and constitutional liberalism need our (non-military) investment, our support and our patience. They do not need oppressive and unrepayable debts or 'free' trade rules rigged in favour of heavily-subsidized Western multinationals. They do not need military intervention or political interference every time they slip, as we all did, on the hard road to democracy, and every time they elect or find themselves ruled by a government whose political and economic ideas are at odds with ours. Let them build their own nations, supported by Western humanitarian and educational aid with no strings attached, and democracy may eventually take hold. Fail to do so, and the cycle will continue forever.

THE BOSTON
TEA-PARTY AS 'ECO-TERRORISM'


THE BOSTON
TEA-PARTY AS 'ECO-TERRORISM'
03/06/2004 02:08 AM
Boston Tea Party
A
member of the Derrick Jensen mailing list pointed out a brilliantly-written letter to the editor of a small Virginia community newspaper, describing new laws to increase penalties for 'eco-terrorism', a vaguely defined term which appears to include acts of sabotage to corporate 'property', even if they do no harm to any individual. The law was apparently designed to discourage acts against the property of logging, mining, and factory farm corporations, developers and SUV retailers. Here's the letter in its entirety.

Last week, you used the term "ecoterrorist" with regard to the Earth Liberation Front (ELF). A note on semantics: The Department of Defense defines terrorism as "The unlawful use or threatened use of force or violence against individuals or property to coerce or intimidate governments or societies, often to achieve political, religious, or ideological objectives."



Somehow, burning a bulldozer fails to meet these criteria. Unlawful and ideological, yes. But they intended to coerce corporate entities (United Land, Virginia Land, Kessler Group, Regency Centers, and Dierman Realty Group), not governments or societies.

Do you feel "terrorized" by the loss of the Land Company's trackhoe? Even developer Wendell Wood seems non-plussed. "You can go buy another."

What is scary is how terms like "ecoterrorist," "cyber-terrorist," "narco-terrorist" and "special-interest terrorist" are slipping into our vernacular.

Know this: "Animal and Ecological Terrorism Act" legislation was proposed in Texas and New York, to officially label many forms of advocacy as "terrorism." Plus, President Bush's proposed Patriot Act II hopes to broaden the definition of terrorism and make it easier to sentence such "terrorists" to death. Now, who's scaring who?

Indeed, the ELF is the FBI's top priority regarding domestic terrorism. But I, for one, would hope they'd instead focus more on whoever mailed U.S. military-manufactured anthrax and ricin to Congress.

Truth is, most people agree with ELF's intentions. A recent national survey found that two out of three people think the environment is more important than property rights, corporate profits, or even creating jobs.

The ELF usually targets only the most egregious of industrial polluters and ecology-destroying profiteers. Take Nestle's Ice Mountain bottled water, which built a plant in Michigan's Mecosta County (despite a 2-1 resident vote to deny them zoning) and then proceeded to violate state and federal water rights by siphoning from public rivers and streams. ELF activists, after exhausting legal avenues of dissent, tried to blow up the plant.

Is the sprawling Hollymead Center as bad? No. But Richmond's SUVs were arguably an environmental and social menace. Objectively speaking, SUVs kill more Americans than al-Qaeda does.

The last word: There was a time when we had a very different term for those who sabotage avaricious corporations. As John Adams said of the Sons of Liberty who dunked East India Company tea into Boston harbor: "There is a dignity, a majesty, a sublimity in this last effort of the patriots that I greatly admire."

Brian Wimer


Charlottesville

P.S. This week, Bush's Education Secretary called the National Education Association teachers union a "Terrorist Organization" for criticizing the shortcomings of Bush's No Child Left Behind Act. Who's next? Editorialists?

GLOBAL
WARMING AND THE CRIME OF DENIAL


GLOBAL
WARMING AND THE CRIME OF DENIAL
03/08/2004 11:08 PM
global warming chart
I have very limited patience with those who deny human responsibility for upper-atmosphere pollution and ozone depletion, or deny their impact on the geothermal dynamics of our planet, or the potentially disastrous consequences of the resultant climate instability on Earth's ecosystems. To me there is no intellectual difference between the Lomborgians who steadfastly refuse to accept the overwhelming evidence of human-caused global warming from scientists of unquestioned reputation, and the neo-Nazi holocaust denyers of Ernst Zundel's ilk. Unfortunately, the Lomborgians are heavily financed in their campaign of misinformation by Big Oil and other corporate oligopolies, who bear a disproportionate responsibility for global warming. Sooner or later they will, like Big Tobacco, be called to account financially and criminally for their negligent actions and fraudulent misrepresentations. In the meantime it has been expedient for George Bush, who received a huge proportion of his campaign moneys from these liars, to reward their thinly-disguised bribes by undoing almost all of the US environmental regulations and enforcement instituted by previous governments to try to limit atmospheric damage, and to exercise political muscle to prevent the ratification of the Kyoto Accord. By the time these regulatory reversals and delays are rectified, it may be too late for our planet.
global warming chart
global warming chart
global warming chart

Should you have to deal with these dangerous idiots, here is a short list of resources that you can call upon to understand and/or dispense with their ludicrous arguments quickly:

US NOAA synopsis of US scientists' consensus on the causes and consequences of global warming
Bill McKibben's article in the UK journal Granta explaining the psychology, and cynical political expediency, of denial
NASA's studies of urban microclimates and how they contribute to local climate change and instability
Union of Concerned Scientists' consensus on global warming and warning< /a> on the Bush regime's distortion of scientific research to forward its own political agenda
Fortune Magazine's article on the possibility and chilling implications of global warming producing sudden drastic climate shifts
Blogger Carpe Datum's brief but thorough explanation of the science behind global warming, and the reasoning behind scientists' connecting it to human activity and worrying about the risks of resultant instability (it includes the charts above)

Each of the above sources have links and references to further studies.

ISRAEL VS.
PALESTINE: THE INTRACTABLE, ENDLESS
WAR


ISRAEL VS.
PALESTINE: THE INTRACTABLE, ENDLESS
WAR
05/27/2004 04:36 AM
israeli wallThings are usually the way they are for a reason. But there are few situations in the world that appear, from a distance, as unreasonable as the war between Israel and Palestine, a war that has been going on, in essence, without let-up for more than half a century. At one point the efforts to reach a peace settlement got so close to success that the negotiators on each side received Nobel Peace prizes for their efforts. But the dream didn't last, and for reasons we couldn't fathom, the cycle of bloodshed, escalation and retaliation cranked up again and is now at firestorm levels, threatening to push the entire Mideast into even more cataclysmic violence.

The reason we couldn't fathom this, is because we've never lived there, never walked a mile in their shoes. In The New Yorker this week, Jeffrey Goldberg provides us with an excellent proxy for such an experience, as he crisscrosses the area, from Israel's "ideologues of aggressive settlement" to Palestinian mothers teaching their children the honour of death in the holy war against the Jews, describing what he sees and what he hears from those in power, and from those who have nothing. It is a gut-wrenching, depressing journey. You'll need to buy the May 31 edition to read it, and I would recommend it highly. Alternatively, you can listen to Goldberg summarize his findings, along with a slide show of photos by Gilles Peress, here. One of those photos, of a Palestinian woman peering through a temporary gap in the new Israeli Separation Wall, is reproduced above.

Goldberg makes no secret of his personal view of all this:

The leaders of the Jewish national-religious camp do not adhere to observable reality, They exist in the glorious Jewish past and in the messianic future but not in the reality of today, in which Jewish soldiers give their lives to protect settlements; in which Palestinians live and die at checkpoints; in which Israel is becoming a pariah among the nations; and in which Israel may one day cease to exist as a democratic Jewish state.

[Michael Tarazi, legal advisor to the Palestinian negotiating team says] "Settlements are the vanguard of binationalism" -- a single state that would soon have an Arab majority. "I don't care if they build more. The longer they stay out there, the more Israel will appear to the world to be essentially an apartheid state."... "We have to look at the way the South Africans did it. The world is increasingly intolerant of the Zionist idea. We have to capture the imagination of the world. We have to make this an argument about apartheid."

The view of the moderate majority on both sides is that the best of a sorry lot of options is to have Israel dismantle the settlements and withdraw from the pathetic Gaza Strip and the volatile West Bank, to the so-called Green Line, the UN-brokered treaty line after the last "official" war. But that majority view is very fragile, and violently opposed by a significant minority on both sides. The settlements in the occupied territories are the flash-point, where hugely outnumbered Jews, many of them vehemently anti-Arab, provocative, and uncompromising, are surrounded by largely militant Palestinians ready to lay down their lives to reclaim "their homeland", and protected by an Israeli army that has ceased being protectors and become an army of occupation, many of whom are all too willing to demonstrate violently which side they support, as Goldberg reports.

There are no good guys and bad guys in this war, and every confrontation, of which there are thousands, at every checkpoint, every attack by Arab militants (many of them children), every razing of Palestinian homes to make way for more Iraqi settlements, every suicide bombing, radicalizes both sides and renders the position of the moderate majority untenable. The extremists on both sides, outnumbered though they may be, are firmly in control of the political agenda, and their every provocative act strengthens their position rather than ostracizing them. The "ideologues of aggressive settlement" on the Israeli side, and especially in the settlements, largely believe that all of the occupied territories are theirs by divine right, and that it is the will of God that all Arabs be expelled from their holy land in its entirety -- that, as their website says, "There is no Palestine". And the militants and zealots on the Palestinian side, among the poorest and most destitute people on the face of the Earth, and with one of the highest birth rates, state categorically that they would not stop fighting if Israel withdrew from Gaza and the West Bank, but would merely be encouraged to continue the war until all Jews were extinguished from their holy land. The rabidly intolerant have the will and the ready means to scuttle every attempt at compromise, to embarrass moderates, to incite violence and then say "I told you so."

There is nothing particularly unique in this, of course. Many of the tribal wars in Africa, the ethnic wars in the Balkan states, and the insane religious war in Northern Ireland, exhibit the same shameful, and shameless, pattern of violence and intransigence. The next, inevitable attack by Islamic fundamentalists on US soil will surely produce the same knee-jerk result in the US, and launch another war to treat the symptoms and exacerbate the disease.

Ariel Sharon, less moderate than most but less extreme than the extremists, has taken an impossible 'middle' course sure to satisfy no one: Withdraw from Gaza, kind of (there are a host of conditions that render the withdrawal largely a joke to Palestinians), and bulldoze Palestinian homes to build a mammoth wall, not along the Green Line but deep inside the West Bank to "protect" the Jewish settlements, which are everywhere, not just in the border areas. The partisan, bipartisan support he has received in the US shows how little America's leaders understand the realities of the area's politics.

As I've said before, the only answer, and it will take decades, perhaps centuries to achieve, is to deal with the underlying humanitarian issues, to give Palestinians a reason to value peace, "something to lose", and help them build infrastructure and educational institutions, and a future to believe in. Poverty, ignorance and inequality, not religious and ethnic hatred, are the real enemies of peace. It doesn't matter whether the area is partitioned into two states, fairly or unfairly, or made into a single apartheid state. Things are the way they are for a reason, and in Israel-Palestine the reason is entrenched, and there is no short-term answer. No matter who represents the two sides, there will be decades of violence, war, and bloodshed to come, and it is inexcusable and ignorant of those of us who don't live there to take sides for cynical political gain. Let us instead -- as we should be doing in Afghanistan, Iraq, and all the other areas we have recklessly meddled in, in the absurd and arrogant belief that we understand the problems and have all the answers -- let us instead invest in infrastructure, in education, in building a better world even as the zealous minorities try to tear it apart. The founders of the religions we all claim to believe in would surely understand, and nod in assent.

DARFUR: A
COCKTAIL OF SUFFERING AND
GENOCIDE


DARFUR: A
COCKTAIL OF SUFFERING AND
GENOCIDE
08/27/2004 02:02 PM
darfur
Sudan has a great deal in common with Afghanistan. Both countries are horrendously overpopulated relative to their carrying capacity, and have exploding populations -- Sudan's population of 40 million people is doubling every 25 years and that rate is not slowing, raising the spectre of its population topping a half billion by the end of the century. Both Sudan and Afghanistan are also desperately poor, with only 7% of Sudan's land and 12% of Afghanistan's capable of supporting agriculture. What's worse, over-farming, over-grazing and global warming are producing chronic drought, which in turn causes massive famine and desertification. Encroaching desert has already halved arable land in Afghanistan since 1975, and the same phenomenon  is happening in Sudan. Both countries have long legacies of brutal and repressive dictatorships, foreign occupation, savage and interminable civil war, lawlessness, genocide and, in the case of Sudan, slavery. And both countries provided safe harbour for Osama bin Laden.

What is happening now in the Western Sudanese provinces of Darfur is merely a continuation of a centuries-long legacy of misery, poverty, conflict and violence. In this week's New Yorker Pulitzer Prize winner Samantha Power reports from Darfur, with first-person interviews with government and rebel leaders and the victims caught eternally in the middle. Some of the information she reveals in telling the agonizing story of this impoverished and hopeless nation:
  • The military dictatorship that governs Sudan is desperate to end US sanctions so that its newly-found oil, which came onstream only five years ago, can start generating revenue for the bankrupt nation, so much so that it agreed to end its long and savage civil war against the rebels in Southern Sudan (where the oil is), and exempt Sudanese Christians from Sharia law.
  • That Southern war has cost two million lives, and the Bush Administration was active in brokering the peace for three reasons: (a) many of the casualties were Christians, which led to pressure from American evangelical churches, a bastion of Bush support, for US action, (b) the US would have access to an additional source of much-needed oil and (c) peace would have allowed Bush, in an election year, to portray himself as a peacemaker as well as a 'war president'.
  • Plans to announce the peace were undone when the Western Darfur provinces, suffering from horrendous drought, rapid desertification, increasing tension between Arabs and non-Arabs for scarce land, and long government neglect, began to clamour for independence (Darfur was an independent Sultanate until Britain annexed it into its Sudanese colony); the government, tapped out militarily and not wanting to jeopardize the possible end of sanctions, responded by outsourcing military retaliation against Darfur's six million people to local Arab sheiks, warlords and tribal leaders, who they financed and armed heavily and supported with aerial bombing raids in key areas occupied by the pro-independence Sudanese Liberation Army.
  • These local Arab leaders used this power and military might to launch a genocidal attack on all non-Arabs in Darfur, deputizing murderous gangs of Arab bandits called janjaweed, whose intimidation tactics include burning whole villages, gang-raping women, decapitation, burning children alive, mass public executions, ransoming community leaders, burying victims of atrocities and precious wells in sand, and kidnapping women and children. The bandits steal everything of value in the destroyed villages as compensation for their 'enforcement' of government authority. As a consequence over a million Darfur residents have fled their villages to massive refugee centres elsewhere in the provinces, where there is at least safety in numbers (50,000-75,000 per camp), and in neighbouring Chad.
  • USAID estimates that the death toll from genocide, starvation and disease will, even with humanitarian and peacemaking intervention now, exceed 300 thousand and could, without intervention, top one million by the end of this year. The UN has already established a food program that has reached 900 thousand of the 1.5 million affected in Darfur, but the threat to the safety of both Darfur natives and humanitarian workers is severe.
  • There are all kinds of reasons for Western reticence to get involved: Darfur is an all-Muslim area, so the genocide is ethnic, not religious, and it is resource-poor, unlike the oil-rich South. European leaders, not wanting to give Bush a smokescreen for his foreign policy blunders and rebukes of its allies, have been perversely reticent to support US humanitarian efforts in Darfur. Arab sheiks and tribal leaders in Darfur and elsewhere in Sudan have announced they will consider any intervention by the West in their 'internal dispute' as an unwanted foreign invasion, which they will liken to the US invasion of Iraq, and will use it to recruit zealous young Arabs to kill all foreigners, including humanitarian workers and peacemakers, producing a fiasco similar to the one that occurred in Somalia. One recruiting brochure says "We call upon you to head immediately to Darfur and dig the ground deep for the mass graves of the crusader army". Darfur's refugees say that bringing peacekeepers from the African Union won't work either, because "African troops are too susceptible to bribes". And the Sudanese government is probably both unwilling and unable to rein in the local sheiks and warlords and the rogue janjaweed gangs. And the only non-Sudanese body with authority to bring thm to justice for genocide is the International Criminal Court, which the US government has repudiated.
What can be done? Samantha argues that, despite the danger, we have a global responsibility to bring in peacemakers and protect the people of Darfur (and, if the detente with the Southern provinces falls through, which appears likely, the people of the South as well). But, just as in Rwanda ten years ago, how can that be done over the violent opposition of the ruling government of the country? You can only make peace where there is a desire from both sides to achieve a workable peace. Without that, peace efforts will constantly be sabotaged by the side uninterested in peace, which will produce retribution and escalate into full civil war.

What about invading Sudan? Its government is much more popular, at least in the North, than the government of Afghanistan, and the end result of an invasion would inevitably be the same as what we see in Afghanistan: Tyranny replaced by anarchy, the retrenchment of the power of local warlords, massive resentment by the locals of the invading force's inability to bring order or build infrastructure to allow even the promise of a normal life. Intractible civil war and strife. And quagmire for the invaders.

Should we arm the non-Arab people of Darfur so they can defend themselves? After all, the weapons used in the genocide against them came from the West and from Russia, so can two wrongs make a right? And we can't disarm the janjaweed -- in Sudan, as in Afghanistan, there are so many weapons that disarmament is an impossible objective. This was, of course, how we dealt with the earlier problem in Afghanistan -- providing arms to the Taliban and other extremists to allow them to defend themselves from the invading Russians. We all know how successful th