stargeek
PHP news website logo.
home    PHP scripts    articles    seo tools    links    search    contact    shop    realtors


Amazon's not-really-sekrit 800 number







Amazon's not-really-sekrit 800 number

Amazon's not-really-sekrit 800 number 01/09/2004 09:56 PM

In "Cool Tools," Kevin Kelly writes:

On average I've ordered from Amazon once a week for the last four years or so. Not just books, but power tools, toys, kitchen stuff, the whole lot. Given the volume of my orders I think their customer service is super great; it sets the gold standard for other companies. No other merchant online or offline has provided the ease and accuracy of ordering as Amazon does. Still, in my experience there are occasionally glitches that their email-bots can't deal with, usually entailing a minor billing snafu. In these rare cases you need Amazon.com's almost-secret real-person customer service telephone number. You won't find it on their website. I once got it by calling 800 directory assistance. In any case, they make it hard to find because a call costs Amazon more, so you should jot down this number for those special moments when only a human will do: 800-201-7575.
Link




This is a GrokNews Entry: (what is grok?)





Similar Items

Amazon's not-really-sekrit 800 number

Grok Headline matches for Amazon's not-really-sekrit 800 number

Monday, May 24 Begins Nationwide Number
Portability: Keep Your Cell Number When
You Switch, But What Happens to the Old
Phone?


Monday, May 24 Begins Nationwide Number
Portability: Keep Your Cell Number When
You Switch, But What Happens to the Old
Phone?
05/31/2004 02:00 PM
"Number portability" began in November for parts of the country, but on Monday it will be available throughout the nation. Millions of cellular phone users are about to discover that when they switch companies they can keep their number, but a new phone will be required. One company offers consumers an easy way to get rid of old cell phones and get paid cash for doing it. [PRWEB May 21, 2004]

Amazon's "new new" nav bar


Amazon's "new new" nav bar 07/12/2004 02:32 PM
Amazon's current front page .. Amazon.com Gold Box Offers .. M Y W I S H L I S T .. xmas shopping .. Amazonista .. wish list .. Amazon .. A BOOK .. buy

amazon.com
track this site | 3 links


Amazon's A9 Launches


Amazon's A9 Launches 04/14/2004 02:24 PM
Amazon's A9 Launches - Amazon.com's Entry into the Search Engine World launches today (in Beta). [via BoingBoing]

Amazon's A9 Search


Amazon's A9 Search 09/16/2004 01:37 PM

Amazon's A9.com search gets high marks in this Business 2.0 article by John Batelle. I played with A9 this morning, and it's certainly impressive. I do wonder, though, how Amazon plans to blend their advertisements into A9's search results without tainting them. (via Om Malik)


Is Amazon's A9 Benign?


Is Amazon's A9 Benign? 09/15/2004 02:58 PM
Search junkies can be psyched for a cool site, but will some features backfire?

Amazon's Got Game


Amazon's Got Game 07/27/2004 09:21 AM
The online retail leader hooks up with GameStop -- and creates an unexpected partnership.

Amazon's odd words


Amazon's odd words 03/19/2005 03:28 AM
RageBoy has discovered that Amazon seems to be rolling out a feature that shows you for any particular book which phrases in it are "statistically improbable." For example, Chris' own Gonzo Marketing uses the phrase "public journalism" and "market advocacy." Obviously those are not phrases unique to Chris' book, so Amazon is doing some sort of statistical analysis to find phrases that have some prominence within a book and across books. Fascinating. Unfortunately, apparently you need to be using the Safari browser to see this on Amazon. Or perhaps you need to be taking the same drugs as RB. Either...

Amazon's Search Portal


Amazon's Search Portal 04/15/2004 07:52 AM
Yeah, you read that right. Amazon's got a search portal (well, they've got a wholly-owned subsidiary that's a search portal.) Pardon me whilst I go get an aspirin. They're not...

"His article on Amazon's OpenSearch API"


"His article on Amazon's OpenSearch API" 03/29/2005 11:21 AM

Amazon's Search Tool


Amazon's Search Tool 04/14/2004 06:40 PM

A9, Amazon's new search engine, went into public beta today. Note the tabs on the right when you do a search. This is going to be one of the sites I use often, I suspect. See also John Battelle's analysis, which looks right on to me.


Amazon's Secret Sale


Amazon's Secret Sale 09/17/2004 03:47 PM
Source: Fool.com - Amazon is offering an additional, small discount to its already lowered prices to shoppers who click over from its newly launched search engine, A9.com....

Amazon's tail was a bit shorter


Amazon's tail was a bit shorter 12/24/2004 12:47 PM

Chris updates some figures from his original article where he had written that "57% of Amazon's book sales are of books not available in stores". He writes in an update, "I've now spoken to Jeff Bezos (and others) about this. He doesn't have a hard figure for the percentage of sales of products not available offline, but reckons that it's closer to 25-30%. That would put it in line with Netflix's and Rhapsody's figures." There is an interesting discussion going on in the comments as well.

Comment - TrackBack

A9: Amazon's new search engine


A9: Amazon's new search engine 04/14/2004 03:48 PM
John Battelle breaks the news on Amazon.com's new search engine.
A9, Amazon's much discussed skunk works search project goes live today, so I can finally write about it. I saw it last month (caveat: unbeknownst to me until recently, Amazon targeted me as their conduit to break this news - I think they wanted it to move from the blogosphere out, as opposed the WSJ in) and had to keep the damn thing to myself, it was hard, and here's why: On first blush it's a very, very good service, and an intriguing move by Amazon. It raises a clear question: How will Google - and more broadly, the entire search-driven world - react?
Link

Amazon's profits below the mark


Amazon's profits below the mark 07/23/2004 04:43 AM
The global online retailer fails to thrill investors as its quarterly profits come in just below expectations and its share price falls as a result.

Amazon's A9: How Well Is the Hype
Justified?


Amazon's A9: How Well Is the Hype
Justified?
09/15/2004 09:50 AM

Amazon's Search Engine Goes Live


Amazon's Search Engine Goes Live 04/14/2004 06:36 PM

Amazon's A9 Reaches Beyond Google's
Basics


Amazon's A9 Reaches Beyond Google's
Basics
09/18/2004 10:13 PM
Washington Post Sep 19 2004 2:46AM GMT

Amazon's A9.com Search Engine Goes Live


Amazon's A9.com Search Engine Goes Live 09/19/2004 11:24 AM

Amazon's Top 10 Secrets of a Successful
Website...


Amazon's Top 10 Secrets of a Successful
Website...
02/05/2005 10:08 PM

You'll like this. Small post. Don't really do so many of those any more, but this one has three links in it so I can't stick it into del.icio.us. Oops. Four links. It starts with a little tiny post at Signal vs. Noise, the awesome 37signals weblog (dammit, five links):

"Is there any doubt that BIG is in? The signup button for Amazon Prime puts that question to rest." (Big is in)

And when you click on the link you do indeed get a really really really big button. And the button has a bevel! And the bevel is big!

And I'm here to explain to the 37signals guys why this is the case, because although they're all special clever-clever 'we think we're the shiznit' usability people and all, they appear not to have read the seminal work on the subject - Jason Kottke's classic 10 secrets of a successful website. It's just as well that not everyone is so far behind the times though - I can say without question that Amazon have read this work because how else would they have known to implement Rule #10 of a successful website:

the bigger the bevel, the more important the button

Now people think Jason's just a pretty face (jeez - six links... nngh) which is just so not true. For a start, it would be fairer to say that he was a pretty face, and not - I might add - that much prettier than me (it's not the years, it's the mileage). But more importantly, when he was a pretty face, he was a pretty face that also knew all about the web 'n' shit.

So look and learn people, and watch as Jason leads you through the future step by step - believe in him now or watch stupified as one by one his principles come to be employed in future Amazon.com designs:

From rule #4: 3D logos: "With today's high end power mac 7200s and 486 pcs, one can create beautifully rendered animated 3D art that rivals the likes of that produced by pixar and industrial light and magic. why have a two dimensional logo when three dimensions are available? the extra dimension will make your logo stand out from those of your competition."
From rule #6: CDRom on the web: "in the three years the web has existed, the web design community as a whole has discovered the one great truth: developing for the web is just like developing for a cdrom. you've probably heard different, but that's just propaganda from all the techies that are mad because people no longer develop text-only pages."

You know, come to think of it, you should write to Jason right now and get him to do an Amazon redesign that'll really push them into the 21st Century! With his help maybe they can stop all this concentrating on business and so-called 'classic design' and really make something that sells their brand values instead!

Read the comments


Amazon's A9 Search Project Launches


Amazon's A9 Search Project Launches 04/14/2004 03:58 PM
Well, the story of the day, it appears is going to be that Amazon's stealthy search startup A9 has launched. Despite the original stories about A9 from last year talking about how Amazon was taking on Google with A9, A9 actually appears to just be a different interface for Google, with some tie-ins to Amazon. They're using Google's search, with a few funky additional features. First off, the search URLs are incredibly simple, as they just include whatever you are searching for. So, a search on A9 for "Techdirt" can be written as http://a9.com/techdirt. This makes it easy to do searches directly from the URL bar, as well as to pass on the results of searches. Then, of course, come the Amazon tie-ins - including direct ties to Alexa's site info results about any page and a direct link to Amazon's full text book search feature. The service also appears to record your search history to let you return to it. They also will record which sites you've clicked through, and let you know if you've already visited that site. I wonder if all the folks complaining about Gmail will now complain about this recording of search results? In the meantime, while this may just look like a new (more useful in some circumstances) interface for Google, it still raises a ton of questions about where this places Amazon vs. Google. As John Battelle points out, they may paint a happy partnership face on it - but the original story remains the same. The two companies risk becoming much more competitive... especially if Google's real goal is to become the interface for everything. Instead, Amazon has just stepped ahead of them as the interface for some things. Update: Reading more into the features of A9, there are some other funky features in the toolbar that they launched with it that I'm positive will upset some privacy folks. It looks like it's really just a morphing between a Google-like toolbar and Alexa's toolbar in that it records where you go while letting you do searches. It also lets you take notes and annotate a page, which you can then access from any computer where you've installed the A9 toolbar.

amazon's weird pi-based A9 discount


amazon's weird pi-based A9 discount 09/17/2004 04:40 PM
i guess pi is to amazon as e is to google

Amazon's Year of the Money
(washingtonpost.com)


Amazon's Year of the Money
(washingtonpost.com)
01/28/2004 02:17 AM
washingtonpost.com - Amazon.com Inc. -- the company that seeks to sell customers most any product they could possibly want on the Web -- reported its first profitable year yesterday after nearly a decade of red ink.

A Boost for Amazon's Book Sales?


A Boost for Amazon's Book Sales? 04/04/2005 01:49 PM
The online bookseller purchases a print-on-demand concern.

Amazon's Stock: Hurts So Good


Amazon's Stock: Hurts So Good 01/29/2004 01:59 PM
Business Week Jan 29 2004 5:49PM GMT

Transforming XML: Amazon's Web Services
and XSLT


Transforming XML: Amazon's Web Services
and XSLT
08/04/2004 08:53 PM
In his latest Transforming XML column, Bob DuCharme introduces us to the XSLT processing-service component of Amazon's web services.

amazon's early adopter bl0gcast


amazon's early adopter bl0gcast 07/30/2004 03:52 PM
it's just sucking posts in from gadget blog

Amazon's Real Name Badge of Courage


Amazon's Real Name Badge of Courage 07/26/2004 05:26 AM
Amazon takes a bold step towards fixing their flawed & exploitable review system.

Toying With Amazon's Profits
(washingtonpost.com)


Toying With Amazon's Profits
(washingtonpost.com)
05/25/2004 01:08 PM
washingtonpost.com - A new survey shows that the online retailing sector made its first profit last year, fulfilling a key vision of the 1990s Internet boom -- that lots and lots of computer users would actually go online to buy stuff.

Amazon's Bezos Wants Web Advertising
Patent


Amazon's Bezos Wants Web Advertising
Patent
03/21/2003 09:13 AM
theodp writes "Just published today by the USPTO--Amazon CEO Jeff Bezos' patent application for adding advertisements to web pages. Sure would be ironic if ...

Amazon's Early Adopter collection


Amazon's Early Adopter collection 03/15/2003 11:03 AM
Amazon has created a page of "Early Adopter" products that contains the desiderata of crash-test-dummy electro-neophiles. Link Discuss (via Werblog)

France Investigating Amazon's DVD Sales
Practices


France Investigating Amazon's DVD Sales
Practices
04/23/2004 10:59 AM
In a fairly cryptic note, Amazon has admitted that they're being investigated in France for their DVD sales practices. That seems a little strange, but this other article suggests that Amazon's warehouses were actually raided in search of illegal DVDs. Amazon, of course, isn't known for selling bootlegs, so chances are its a situation similar to the case in the UK where Amazon was investigated for daring to buy cheaper (but perfectly legal) CDs overseas and sell them in Europe. Apparently, the French also like to keep their media prices artificially high.

LinuxWorld: Amazon's two faces present
IT challenge


LinuxWorld: Amazon's two faces present
IT challenge
01/22/2004 03:20 AM
NEW YORK - Amazon.com Inc. has two businesses: The one it runs in November and December during the height of the holiday shopping rush, and the one it runs the rest of the year. Building a cost-effective IT infrastructure that can scale to handle the year-end crush while remaining inexpensive during slower months is one of the obstacles Amazon.com's IT staff grapples with, Vice President of Infrastructure Tom Killalea said Tuesday in a presentation at LinuxWorld.

ADVERTISEMENT:

Get strong 128-bit SSL security for your online business - To secure your servers with 128-bit SSL encryption, download a copy of the free VeriSign Guide, "Securing Your Web site for Business." You'll learn everything you need to know about encrypting e-commerce transactions, securing corporate intranets, and authenticating your Web site.


A9, amazon's search service, launches in
beta


A9, amazon's search service, launches in
beta
04/14/2004 03:58 PM
these are good days for cool new tech

Amazon's A9.com Unit Launches Search
Engine


Amazon's A9.com Unit Launches Search
Engine
04/15/2004 12:55 PM
The beta marks the new company's first public search offering as it initially focuses on mixing personalization features and its book search technology with Google's Web results.

The Restful Web: Amazon's Simple Queue
Service


The Restful Web: Amazon's Simple Queue
Service
01/05/2005 10:07 PM
In Joe Gregorio's latest Restful Web column, he explains that Amazon's Simple Queue Service, a web service offering a queue for reliable storage of transient messages, isn't as RESTful as it claims.

The Legality Of Amazon's Search The Book
Feature


The Legality Of Amazon's Search The Book
Feature
11/11/2003 10:32 AM
Who better to discuss the legality of Amazon's new full text search feature, than a copyright lawyer who is also an author? Over at News.com, Doug Isenberg points out that if you happen to do a search on the system of "fair use" and "internet", you'll actually get the passage from his book describing how one of the determinants of whether or not something is fair use is how it impacts the sales of the book. So, while he's was a bit surprised, as an author, to find out his entire book was online via Amazon, it's probably perfectly legal. In fact, he says that the publishers probably do have the right to make that call (no matter what the Authors Guild says), though he admits that almost no one probably thought about this potential use of their work when they signed their publishing deal.

Features: Fun With Amazon's Simple Queue
Service


Features: Fun With Amazon's Simple Queue
Service
01/05/2005 10:07 PM
Jason Levitt offers a detailed introduction to Amazon's Simple Queue Service (SQS), as well as a sample chat room application using client-side Javascript and Amazon's SQS.

Amazon's A9 adds pictures to Yellow
Pages


Amazon's A9 adds pictures to Yellow
Pages
02/01/2005 08:53 PM
Search engine newcomer A9 has spruced up its local Yellow Pages search by adding storefront pictures to its business listings. Will the new feature steal searchers away from other sites?

Amazon's A9 Reaches Beyond Google's
Basics (washingtonpost.com)


Amazon's A9 Reaches Beyond Google's
Basics (washingtonpost.com)
09/20/2004 08:31 AM
washingtonpost.com - Amazon.com is trying to out-Google the king of Internet search with a new site that puts a fancy face on Google's plain-Jane search results.
Grok Description matches for Amazon's not-really-sekrit 800 number
GrokA matches for Amazon's not-really-sekrit 800 number

Amazon's not-really-sekrit 800 number

The following phrases have been identified by the grok system as matching this entry:

















Also check out:


Grok

Ipod Porn on the
Rise

Brief Abstract of
Wikipedia's
Mesothelioma Cancer
page

Get first aid
instructions in your
cell phone

IE is crap
JSPWiki gains
podcasting support

Poppy Brite's "fans"
lock her out of
fan-board

Wireless prank -
Burger King
customers told: 'You
are too fat to have
a Whopper'

Open source,
flocking UAVs for
hobbyists

Bespoke martian
watches keep 24h,
39m day

Last chance for
ETCON EarlyBird!

2003 in (deadpan,
hilarious) review

The Daily Cartoon
for January 10

Imageless RSS Feed
Icon for Blogroll

My First C Compiler
DaynaFile Lives!
Dons on Mars
Sea Angel or Horny
Ass?

S Korea promises
piracy action

Tougher times await
Game

iPod family grows
again

Playing terror games
in Las Vegas

Keeping Up With New
Web Sites

Next Generation Net
naming Scheme
Rewrites Rules

On the Economy of
Web Links:
Simulating the
Exchange Process

Do Web Search
Engines Suppress
Controversy?

Security Resources
2004 - Internet
MiniGuide

Vintage Photo
Archives: Imperial
Dignitary

Target Sales Reveal
Packaging Change

Win A Set Of Ultra
Figures

Classic Star Wars
Strips Join Our
Comic Book Gallery

New Waves Of Basic
Figures

Got Courage?
Clone Wars Cartoon
Restarts In March

Animated Wave 3?
FFURG's January
Casting Call
Announced

Encouraging
Political Defection

Subcription Commons
Patriot Act II
Backfire

I hear an etco
Hewlett Joins With
Apple in Music Deal

Verizon Plans Fast
Internet for
Cellphones

Monitoring the Beach
House

Nokia Turns Bullish
on Its 4th-Quarter
Estimates

Be It Mobile or
Land-Line, a Headset
Mates Easily

And Now, a TV That
Prints Still Photos

Battling Demons,
Especially the Ones
in Lab Coats

Retreating From
Dial-Up Business,
Microsoft Aims
MSN.com at Yahoo

Flat-Panel Sets to
Enhance the
Visibility of
Samsung

U.S. Stops Barring
WorldCom From Bids
on Government Work

Beam Your Favorite
Shows to an
Expandable Cache

Forgot Your Key? Say
'Open Sesame' With
Your Fingertip

On Your Wrist, a PC
Controller That Can
Read Your Palm

In a Sleek Flat Set,
Plasma's Price
Plunges

Selecting a Search
Tool for Your Web
Browser

Reading (Sort of)
and Driving at the
Same Time

what is grok?