(LEAD) Handset Shortage Plagues S. Korea's 3G Cell Phone Service

Grok Headline matches for (LEAD) Handset Shortage Plagues S. Korea's 3G Cell Phone Service

Handset Shortage Plagues South Korea's
3G Cell Phone Service

Handset Shortage Plagues South Korea's
3G Cell Phone Service 12/28/2003 11:48 PM
Yonhap News Dec 28 2003 10:41PM ET

Hot phone sales leading to handset
shortage

Hot phone sales leading to handset
shortage 12/05/2003 09:01 AM
ZDNet Dec 5 2003 8:34AM ET

Microsoft follows Apple's lead to cell
phone market

Microsoft follows Apple's lead to cell
phone market 09/10/2004 11:08 AM

American Youth Lead the World in Cell
Phone Spending

American Youth Lead the World in Cell
Phone Spending 04/02/2005 05:25 AM
New research 'mobileYouth 2005' examines the youth of today and their relationship with the cell phone. [PRWEB Apr 2, 2005]

7-Eleven rings in cell phone service

7-Eleven rings in cell phone service 04/27/2004 02:36 PM
The convenience store chain is selling its own prepaid cell phone service in 1,400 stores. Analysts say other retailers will soon follow.

Complaints Over Cell Phone Service
Abound (AP)

Complaints Over Cell Phone Service
Abound (AP) 06/04/2004 03:55 PM
AP - Your cell phone company knows you hate it.

Face It: Cell-Phone Service Sucks

Face It: Cell-Phone Service Sucks 06/05/2004 05:42 AM
If it weren't for auto dealers, the cell-phone industry would rank at the very bottom of customer satisfaction polls. The technology is balky, and customer service has the bedside manner of a gravedigger.

How to decipher cell phone service plans

How to decipher cell phone service plans 04/20/2004 08:50 PM
ZDNet Apr 21 2004 0:07AM GMT

Cell Phone Customer Service Ranked Next
to Last

Cell Phone Customer Service Ranked Next
to Last 06/10/2004 08:37 PM

Complaints Over Cell Phone Service
Abound

Complaints Over Cell Phone Service
Abound 06/04/2004 07:11 PM
AP via Newsday Jun 4 2004 11:01PM GMT

Complaints Abound over Cell Phone
Service

Complaints Abound over Cell Phone
Service 06/07/2004 03:41 PM
Your cell phone company knows you hate it. Mobile phone service was the second-lowest ranked industry—beating only cable providers among the 40 rated—in the University of Michigan's newest customer satisfaction index.

(LEAD) Gov't Approves KT's New Phone
Service With Bluetooth Connectivity

(LEAD) Gov't Approves KT's New Phone
Service With Bluetooth Connectivity 06/16/2004 07:12 AM
Yonhap News Jun 16 2004 9:43AM GMT

Cell Phone-Based Service Made for Blind
(AP)

Cell Phone-Based Service Made for Blind
(AP) 06/11/2004 12:54 PM
AP - A Finnish government research project that combines cell phones, wireless Internet, global positioning, and voice technology to help the blind move freely in cities is ready for testing this fall.

Cell Phone-Based Service Made for Blind

Cell Phone-Based Service Made for Blind 06/11/2004 12:44 PM
San Jose Mercury News Jun 11 2004 5:24PM GMT

Japanese cell phone service rings in
Linux

Japanese cell phone service rings in
Linux 12/03/2003 08:32 PM
Japanese cell phone service provider NTT DoCoMo urges its handset suppliers to build Linux-based cell phones, a milestone for the operating system's acceptance by the wireless industry.

Cruise passengers can now set sail with
cell phone, Internet service

Cruise passengers can now set sail with
cell phone, Internet service 07/19/2004 06:24 AM
Semissourian.com - Mon Jul 19, 08:29 am GMT

Pride Communication Services, #1
Reseller of Krusell Leather Cell Phone
Cases, to Begin Selling Identity-Theft
Conscious Horizontic Plus Cell Phone
Case in April

Pride Communication Services, #1
Reseller of Krusell Leather Cell Phone
Cases, to Begin Selling Identity-Theft
Conscious Horizontic Plus Cell Phone
Case in April 03/29/2005 04:34 AM
To Better Accommodate the Needs of Today’s Identity Theft Conscious Cell Phone Users, Pride Communication Services (PCS), a Subsidiary Franchise of KaseIT and the Largest Reseller of KRUSELL Leather Cases, Announced Today that it Would Begin Selling the Horizontic Plus Cell Phone Case, KRUSELL’s Newest Offering, In its Online Store in April. [PRWEB Mar 29, 2005]

Teens Get Support from Bush for Cell
Phone Recycling Drive to Benefit Service
Men and Women

Teens Get Support from Bush for Cell
Phone Recycling Drive to Benefit Service
Men and Women 08/20/2004 02:19 AM
Men and women serving their country are discovering the high cost of calling home from places like Iraq. A concerned brother and sister began a drive to help pay those bills, which has attracted attention from the White House. [PRWEB Aug 20, 2004]

Telestial Announces Launch of GLOBAL
RIIING - New Low Cost International Cell
Phone Service

Telestial Announces Launch of GLOBAL
RIIING - New Low Cost International Cell
Phone Service 03/17/2005 04:12 AM
Today Telestial announced the official launch of its new Global Riiing cell phone service. Global Riiing offers travelers incredibly low airtime rates (as low as 52’ per minute), unlimited free incoming calls throughout most of Europe, and the convenience of having a single cell phone number that works in over 100 countries around the world. [PRWEB Mar 17, 2005]

Motorola Inc. said Wednesday that the
Internal Revenue Service claims the
cell-phone maker may owe $500 millio

Motorola Inc. said Wednesday that the
Internal Revenue Service claims the
cell-phone maker may owe $500 millio 08/11/2004 07:03 PM
Newsweek Aug 11 2004 11:19PM GMT

A Mickey Mouse Cell Phone Service Might
Not Be Goofy Idea (Investor's Business
Daily)

A Mickey Mouse Cell Phone Service Might
Not Be Goofy Idea (Investor's Business
Daily) 01/26/2004 10:15 AM
Investor's Business Daily - Fast starts in the U.S. wireless service field by Virgin Mobile USA and Boost Mobile have sparked speculation that others - most notably Walt Disney Co. - could enter the market.

Poor service plagues half of European
broadband users

Poor service plagues half of European
broadband users 09/20/2004 08:57 AM
vnunet.com Sep 20 2004 12:54PM GMT

Motorola comments on camera phone
shortage

Motorola comments on camera phone
shortage 12/04/2003 03:35 PM
infoSync Dec 4 2003 1:12PM ET

Motorola Phone Deliveries Hurt by Parts
Shortage

Motorola Phone Deliveries Hurt by Parts
Shortage 12/04/2003 05:54 PM
ABCNEWS.com Dec 4 2003 4:39PM ET

S. Korea's SK Telecom to Offer Motorola
Camera Phone

S. Korea's SK Telecom to Offer Motorola
Camera Phone 01/26/2004 02:18 AM
Yonhap News Jan 26 2004 6:37AM GMT

IBM Gets Service Contract From S.
Korea's Top Internet Company

IBM Gets Service Contract From S.
Korea's Top Internet Company 06/21/2004 04:27 AM
Yonhap News Jun 21 2004 8:53AM GMT

Sanyo unveils sound-conducting cell
handset

Sanyo unveils sound-conducting cell
handset 12/11/2003 05:05 PM
SiliconValley.com Dec 11 2003 4:12PM ET

Iowa phone company tries to block
incoming cell phone calls

Iowa phone company tries to block
incoming cell phone calls 08/16/2004 05:48 PM
Iowa phone company plans to block cell phone call in a dispute with wireless carriers. The Iowa Utilities Board has prevented the plan for now.

Quick-'n-Dirty methods to determine
which competing label is better: "Cell
Phone" or "Mobile Phone"?

Quick-'n-Dirty methods to determine
which competing label is better: "Cell
Phone" or "Mobile Phone"? 04/28/2004 11:39 AM

On the SIGIA-L mailing list, Stephanie Berger recently asked: "My cohorts are not sure whether to use "cell phone" or "mobile phone". Any evidence that one is better than the other, or one is used more often than the other?"

This is a good example of the kind of labeling questions information architects face all the time. The answer to these labeling questions will depend on the target audience (a better label for whom?), on business requirements (maybe the business want to promote one term over the other) and on the context in which the label will be used.

I'll discuss the conversation that followed here and afterwards point to some useful tools for if you have a labeling question yourself.

Andres Sulleiro: "Without any empirical data I will go with my own opinion. [...] A quick survey of the phone carriers seems to suggest that "wireless" (as in "wireless phone", "wireless customer") is most common among US carriers, though you see some references to "mobile" as well. T-mobile, a European company, uses "mobile" which is more common in Europe as well as being the name of the carrier."

Method: check what other websites call it.

Jason Cho: "I think "cell" is more widespread in the US as Andrιs noted. "Call my mobile" can sound pretentious to Yankee ears. But I would think everyone understands the term "mobile" on a business card."

Method: personal experience.

Peter Van Dijck (and others): "Google for "cell phone" (including quotes): 6,230,000, Google for "mobile phone": 6,360,000. Looks like a tie, assuming your audience is similar. Just pick one and make sure your search engine knows both terms."
Christina Wodtke: "Y ahoo for cell phone : 16,800,000, yahoo for mobile phone: 21,200,000. What does this really tell you? you'd have to know who each engine indexes, how much of the web, etc.. better to use a magic 8 ball. ;-)"

Method: check popularity of the terms on the web.

Peter Van Dijck: "My next step would be to find out what people search for on your site,
or if not available, on the web (assuming that's more or less your audience). Google adwords can help."

Method: Find out what people (preferably your target audience) search for.

Dave: "I like "mobile" for the reason that Christina stated (forward compatibility); USers and non-USers will equally understand it. Also, it is more interoperable w/ most of the vCard based addressbook programs out there. I don't know any that are using "cell" or "cellphone" ... I also like the clear and easy two word approach of "mobile phone" ... I'm always wanting to say "cellphone" where "cell phone" is really the more correct version. "cell" though just doesn't feel like a real word b/c the "cell" doesn't fit a meaning to me. I know what it means if I am forced to think about it, but it really doesn't mean anything to me at all."

Method: personal experience, check what software programs use.

Christina Wodtke: "> As can Ove rture's keyword tool (couldn't find URL straight away).

You also might consider some adaptation of the freelisting technique on a subset of your target. E.G., a write in survey: what portable electronics do you own, then analyze for use of "cell phone" and mobile phone".

Method: freelisting technique.

Eric Reiss: "Having worked closely with several telecommunications companies, including Tellabs (US), Nortel (Canada), ADVA (Germany), and NetTest (Denmark), this discussion is one I've heard before. Europeans generally don't recognize the term "cell phone." North Americans seem to accept both "cell" and "mobile." ATT insists on promoting the term "wireless." In most instances, we've agreed on the word "mobile" since it is understood by the widest audience. Nortel, for instance, used "cell" almost exclusively until the late 90s, but now leans toward "mobile." I think there is a trend here."

Method: ask the subject matter experts.

Pabini Gabriel-Petit: "There's also Wordtracker.
[...]
In this vein, you might try just walking up to people, holding up your cell/mobile phone, and asking them what they call it."

Method: Analyze what people search for.

Method: Find out what labels your users use.

Quick-'n-Dirty methods to determine which competing label is better.

So, as a review, here are some of the methods used to determine which label is better.

1. What do you think?
Method: personal experience/insights.

2. What do your users think?
Method: freelisting technique.
Method: Find out what labels your users use: show them the item you're trying to label and ask them what it is. (You could build an online tool for this).
Method: Find out what people (preferably your target audience) search for / check popularity of the terms on the web. Ove rture's keyword tool. Google adwords. Wordtracker. Google and Yahoo both list how often a term is used on the web (use quotes around your terms!).

3. What do the experts think?
Method: ask the subject matter experts.
Method: check what other websites/software call it.

Gotcha's: be careful when using these techniques. You are looking for a label that works for your audience and your business requirements. Most of these techniques use audiences that may be very different from yours, and most are indicative only (ie: they're not hard science). Use your judgement.

FreeHeadset.org launches program to
promote wireless phone safety by giving
away free cell phone headsets.

FreeHeadset.org launches program to
promote wireless phone safety by giving
away free cell phone headsets. 07/26/2004 02:22 AM
New laws that mandate the use of cell phone headsets have recently passed in several states. In response, FreeHeadset.org has developed a program to provide wireless phone users with a free cell phone headset. [PRWEB Jul 26, 2004]

Cell Phone Users Interrupt Sex for Phone
Calls

Cell Phone Users Interrupt Sex for Phone
Calls 04/11/2005 08:07 PM
user survey reported

consumeraffairs.com/news04/2005/cell_sex.html
track this site | 3 links

Internet Phone Connects to Mobile
Handset

Internet Phone Connects to Mobile
Handset 04/03/2005 05:44 AM
Hankooki Apr 3 2005 10:17AM GMT

Rotary-dial phone handset Bluetooth mod

Rotary-dial phone handset Bluetooth mod 06/21/2004 08:27 PM
For sale on eBay, an old rotary-dial phone handset, modified to act as a self-contained, battery-powered Bluetooth handset.

there is an access hole to charge and operation is via a single rocker at the base (see picture) this enables volume up and down for the ear piece aswell as for the ringer volume. I will include the manual for operation.

Link (Thanks, Alfie!)

Pele-Phone to market Motorola GSM/CDMA
handset

Pele-Phone to market Motorola GSM/CDMA
handset 07/21/2004 04:51 PM
Israel Business Arena Jul 21 2004 8:11PM GMT

KDDI's New EV-DO Service Hit by Handset
Glitches

KDDI's New EV-DO Service Hit by Handset
Glitches 12/02/2003 01:46 AM
Boston Globe Dec 2 2003 1:01AM ET

PacketVideo Powers Fujitsu's Latest 3G
Handset for NTT DoCoMo's FOMA Service

PacketVideo Powers Fujitsu's Latest 3G
Handset for NTT DoCoMo's FOMA Service 03/29/2005 05:04 AM
PhoneMag Mar 29 2005 7:28AM GMT

Revolutionary Wireless Wallet Service
with First P506iC i-mode Smart-Card
Handset

Revolutionary Wireless Wallet Service
with First P506iC i-mode Smart-Card
Handset 07/07/2004 06:06 AM
3G Jul 7 2004 10:30AM GMT

NTT DoCoMo Introduces Revolutionary
Mobile Wallet Service with First P506iC
i-mode Smart-Card Handset

NTT DoCoMo Introduces Revolutionary
Mobile Wallet Service with First P506iC
i-mode Smart-Card Handset 07/07/2004 08:01 AM
JCNN Jul 7 2004 11:20AM GMT

Severed cables lead to phone, Internet
outages

Severed cables lead to phone, Internet
outages 09/21/2004 06:53 AM
Semissourian.com - Tue Sep 21, 08:21 am GMT
Grok Description matches for (LEAD) Handset Shortage Plagues S. Korea's 3G Cell Phone Service
GrokA matches for (LEAD) Handset Shortage Plagues S. Korea's 3G Cell Phone Service

(LEAD) Handset Shortage Plagues S. Korea's 3G Cell Phone Service

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