Mobile phone software maker fails to connect with customers

Grok Headline matches for Mobile phone software maker fails to connect with customers

Mobile Phone is a Day to Day Need for
Everyone to Stay Connected with Their
Loved One's. Mobile Phone Chargers from
BB-shopping Helps to Connect More to
Them

Mobile Phone is a Day to Day Need for
Everyone to Stay Connected with Their
Loved One's. Mobile Phone Chargers from
BB-shopping Helps to Connect More to
Them 02/05/2005 09:23 PM
BB-Shopping helps you buying best quality and long life Mobile Phone Chargers for dufferent Models and Variants of Mobiles. [PRWEB Feb 3, 2005]

Software maker plans Net phone service

Software maker plans Net phone service 07/23/2004 11:24 AM
Skype hopes to become the newest VoIP service provider, but its pricing model will differ from that of carriers like Verizon.

Software maker plays mobile hand

Software maker plays mobile hand 04/23/2004 12:08 AM
Germany's SoftMaker hopes its productivity applications for handheld computers will draw customers to the PC versions.

use mobile Phone Tools software that
came in the CD and USB

use mobile Phone Tools software that
came in the CD and USB 09/13/2004 01:36 AM
TechTree Sep 13 2004 5:39AM GMT

Sprint Update Your Mobile Phone Software
Over Its Wireless Network

Sprint Update Your Mobile Phone Software
Over Its Wireless Network 01/06/2005 03:27 PM
SlashPhone Jan 6 2005 5:53PM GMT

PeopleSoft Aims To Reassure Customers as
Connect Show Opens (NewsFactor)

PeopleSoft Aims To Reassure Customers as
Connect Show Opens (NewsFactor) 09/20/2004 03:25 PM
NewsFactor - No one can envy the position of PeopleSoft (Nasdaq: PSFT) executives as they enter their annual Connect user conference this week. Last year's show was dominated by speculation over Oracle's (Nasdaq: ORCL) hostile takeover bid for the company -- a prospect they hoped would be squelched by this year.

Orange Selects IBM Mobile Security
Solutions For Its 50m Mobile Customers

Orange Selects IBM Mobile Security
Solutions For Its 50m Mobile Customers 07/26/2004 03:33 AM
Wi-Fi Technology Forum Jul 26 2004 8:12AM GMT

SkySof Software Releases PDF Maker DLL
for Software Developers - a Powerful
ActiveX DLL for Creating and Editing PDF
Files and much more

SkySof Software Releases PDF Maker DLL
for Software Developers - a Powerful
ActiveX DLL for Creating and Editing PDF
Files and much more 06/22/2005 03:01 AM
PDF Maker DLL is a powerful ActiveX Dynamic Link Library for software developers. PDF Maker DLL gives programmers full control over creating high-quality, professional Adobe® Acrobat® PDF files from virtually any file type. [PRWEB Jun 22, 2005]

The Chinese mobile phone industry's
shipment volume rose 64.2% year on year
to reach approximately 65.2 million
units as the PAS mobile phone shipment
broke a record high

The Chinese mobile phone industry's
shipment volume rose 64.2% year on year
to reach approximately 65.2 million
units as the PAS mobile phone shipment
broke a record high 06/11/2004 03:15 AM
Research and Markets are delighted to announce the addition of The Chinese Mobile Phone Industry, 1Q 2004 and Beyond to their offering [PRWEB Jun 11, 2004]

Connect modem after manually dialing
phone

Connect modem after manually dialing
phone 11/13/2003 12:31 PM
While clicking on the dialup connection button in the menubar, hold down Option and click on the phone icon, and a new hidden option appears. This enables you to dial up manually and then let the modem kick in afterwards. I c...

iPass, IBM connect on mobile access

iPass, IBM connect on mobile access 05/27/2004 12:07 PM

New GPRS system to connect 3,500 AA
mobile patrols

New GPRS system to connect 3,500 AA
mobile patrols 07/26/2004 03:42 AM
PublicTechnology.net Jul 26 2004 7:07AM GMT

Briefly: iPass, IBM connect on mobile
access

Briefly: iPass, IBM connect on mobile
access 05/27/2004 12:07 PM

3G mobile phones failing to connect with
Austrians

3G mobile phones failing to connect with
Austrians 12/10/2003 11:21 PM
China Post Dec 10 2003 10:18PM ET

Third-generation mobile phones fail to
connect in Austria

Third-generation mobile phones fail to
connect in Austria 12/10/2003 11:32 AM
AFP via Yahoo! Dec 10 2003 10:17AM ET

Vodafone Mobile Connect 3G/GPRS data
card

Vodafone Mobile Connect 3G/GPRS data
card 07/08/2004 02:21 AM
Silicon Republic Jul 8 2004 5:31AM GMT

Barefoot Software Launch Australian
Swimsuit Edition-Free, a Free Mobile
Phone and Wireless Device Service for
Cardmate on Symbian Devices

Barefoot Software Launch Australian
Swimsuit Edition-Free, a Free Mobile
Phone and Wireless Device Service for
Cardmate on Symbian Devices 06/12/2004 02:48 AM
Barefoot Software Asia Limited (BSAL) is pleased to announce the launch Australian Swimsuit Edition-Free (ASE), via the Barefoot Software website (http://www.barefootsoft.com) for immediate download. ASE is a Cardmate application for mobile phones which is being launched for Free as a promotional application to end users who have a Symbian based mobile phone. ASE, the first Australian swimsuit model application for Smartphone devices in the World can initially be downloaded by users who have a Nokia (6600/3650/7650), Sony Ericsson P800/P900 and other compatible phones from the barefoot Web site. [PRWEB Jun 12, 2004]

Road Test : Vodafone 3G / GPRS Mobile
Connect Card

Road Test : Vodafone 3G / GPRS Mobile
Connect Card 05/24/2004 03:12 AM
3G May 24 2004 6:29AM GMT

Blackberry Connect Solution to Be
Enabled in Motorola MPx and MPx220
Mobile Devices

Blackberry Connect Solution to Be
Enabled in Motorola MPx and MPx220
Mobile Devices 07/27/2004 06:09 AM
Stockhouse Canada Jul 27 2004 10:17AM GMT

PANORAMA SOFTWARE ACHIEVES OVER 200%
REVENUE GROWTH IN FIRST HALF OF 2004.
Business Intelligence Software Company
Continues Momentum; Drives Results for
Customers

PANORAMA SOFTWARE ACHIEVES OVER 200%
REVENUE GROWTH IN FIRST HALF OF 2004.
Business Intelligence Software Company
Continues Momentum; Drives Results for
Customers 09/15/2004 02:01 AM
Panorama Software Exceeds Expectations in First Half of 2004 with over 200% Revenue Growth. Company increases customer and partner roster with signficant globale brands. [PRWEB Sep 15, 2004]

Cell Phone Makers Hope To Connect In
Poor Nations (Investor's Business Daily)

Cell Phone Makers Hope To Connect In
Poor Nations (Investor's Business Daily) 04/01/2005 10:12 PM
Investor's Business Daily - Cell phones with cameras and Internet access are nice, but they're out of reach if you live on $2 a day or less.

Morpheus maker to launch Net phone
service

Morpheus maker to launch Net phone
service 02/17/2004 09:16 PM
StreamCast Networks plans to sell VoIP-based phone service to people who have downloaded its Morpheus peer-to-peer file-swapping software.

Quick-'n-Dirty methods to determine
which competing label is better: "Cell
Phone" or "Mobile Phone"?

Quick-'n-Dirty methods to determine
which competing label is better: "Cell
Phone" or "Mobile Phone"? 04/28/2004 11:39 AM

On the SIGIA-L mailing list, Stephanie Berger recently asked: "My cohorts are not sure whether to use "cell phone" or "mobile phone". Any evidence that one is better than the other, or one is used more often than the other?"

This is a good example of the kind of labeling questions information architects face all the time. The answer to these labeling questions will depend on the target audience (a better label for whom?), on business requirements (maybe the business want to promote one term over the other) and on the context in which the label will be used.

I'll discuss the conversation that followed here and afterwards point to some useful tools for if you have a labeling question yourself.

Andres Sulleiro: "Without any empirical data I will go with my own opinion. [...] A quick survey of the phone carriers seems to suggest that "wireless" (as in "wireless phone", "wireless customer") is most common among US carriers, though you see some references to "mobile" as well. T-mobile, a European company, uses "mobile" which is more common in Europe as well as being the name of the carrier."

Method: check what other websites call it.

Jason Cho: "I think "cell" is more widespread in the US as Andrés noted. "Call my mobile" can sound pretentious to Yankee ears. But I would think everyone understands the term "mobile" on a business card."

Method: personal experience.

Peter Van Dijck (and others): "Google for "cell phone" (including quotes): 6,230,000, Google for "mobile phone": 6,360,000. Looks like a tie, assuming your audience is similar. Just pick one and make sure your search engine knows both terms."
Christina Wodtke: "Y ahoo for cell phone : 16,800,000, yahoo for mobile phone: 21,200,000. What does this really tell you? you'd have to know who each engine indexes, how much of the web, etc.. better to use a magic 8 ball. ;-)"

Method: check popularity of the terms on the web.

Peter Van Dijck: "My next step would be to find out what people search for on your site,
or if not available, on the web (assuming that's more or less your audience). Google adwords can help."

Method: Find out what people (preferably your target audience) search for.

Dave: "I like "mobile" for the reason that Christina stated (forward compatibility); USers and non-USers will equally understand it. Also, it is more interoperable w/ most of the vCard based addressbook programs out there. I don't know any that are using "cell" or "cellphone" ... I also like the clear and easy two word approach of "mobile phone" ... I'm always wanting to say "cellphone" where "cell phone" is really the more correct version. "cell" though just doesn't feel like a real word b/c the "cell" doesn't fit a meaning to me. I know what it means if I am forced to think about it, but it really doesn't mean anything to me at all."

Method: personal experience, check what software programs use.

Christina Wodtke: "> As can Ove rture's keyword tool (couldn't find URL straight away).

You also might consider some adaptation of the freelisting technique on a subset of your target. E.G., a write in survey: what portable electronics do you own, then analyze for use of "cell phone" and mobile phone".

Method: freelisting technique.

Eric Reiss: "Having worked closely with several telecommunications companies, including Tellabs (US), Nortel (Canada), ADVA (Germany), and NetTest (Denmark), this discussion is one I've heard before. Europeans generally don't recognize the term "cell phone." North Americans seem to accept both "cell" and "mobile." ATT insists on promoting the term "wireless." In most instances, we've agreed on the word "mobile" since it is understood by the widest audience. Nortel, for instance, used "cell" almost exclusively until the late 90s, but now leans toward "mobile." I think there is a trend here."

Method: ask the subject matter experts.

Pabini Gabriel-Petit: "There's also Wordtracker.
[...]
In this vein, you might try just walking up to people, holding up your cell/mobile phone, and asking them what they call it."

Method: Analyze what people search for.

Method: Find out what labels your users use.

Quick-'n-Dirty methods to determine which competing label is better.

So, as a review, here are some of the methods used to determine which label is better.

1. What do you think?
Method: personal experience/insights.

2. What do your users think?
Method: freelisting technique.
Method: Find out what labels your users use: show them the item you're trying to label and ask them what it is. (You could build an online tool for this).
Method: Find out what people (preferably your target audience) search for / check popularity of the terms on the web. Ove rture's keyword tool. Google adwords. Wordtracker. Google and Yahoo both list how often a term is used on the web (use quotes around your terms!).

3. What do the experts think?
Method: ask the subject matter experts.
Method: check what other websites/software call it.

Gotcha's: be careful when using these techniques. You are looking for a label that works for your audience and your business requirements. Most of these techniques use audiences that may be very different from yours, and most are indicative only (ie: they're not hard science). Use your judgement.

Qualcomm prods phone maker into 'push to
talk'

Qualcomm prods phone maker into 'push to
talk' 12/09/2003 04:53 PM
Handset maker Kyocera will use Qualcomm's BREWChat software to join the growing number of manufacturers producing cell phones with the popular walkie-talkie feature.

Samsung May Overtake Motorola as No. 2
Phone Maker in 3rd Quarter

Samsung May Overtake Motorola as No. 2
Phone Maker in 3rd Quarter 08/22/2004 11:29 PM
Yonhap News Aug 23 2004 2:45AM GMT

Siemens mobile kicks off summer with the
launch of its next-generation MMS CX65
mobile phone

Siemens mobile kicks off summer with the
launch of its next-generation MMS CX65
mobile phone 06/30/2004 07:55 AM
AME Info Jun 30 2004 11:19AM GMT

Killer Mobile Releases Controversial
Mobile Phone Program - "Save Jimmy!"

Killer Mobile Releases Controversial
Mobile Phone Program - "Save Jimmy!" 01/05/2005 04:34 AM
Killer Mobile (killermobile.com), a mobile phone software development company released what is quickly becoming a controversial program targeted at young, tech savvy men - a program aptly titled "Save Jimmy". Save Jimmy is a program that can run on any MIDP 2.0 compliant mobile phone that allows the user to input specific information on their significant other's menstrual cycle and in turn receive daily alerts as well as view a calendar with information regarding which days are "Safe" to not use a condom. [PRWEB Jan 5, 2005]

Free mobile phone advertising for Irish
pubs now available on Ireland Pub Guide
- Mobile Edition.

Free mobile phone advertising for Irish
pubs now available on Ireland Pub Guide
- Mobile Edition. 06/23/2004 02:36 AM
A new free advertising service is now available for pubs throughout Ireland. Publicans can freely advertise their premises to one of the largest audience of people looking for things to do in Ireland, both on the web and now on their mobile phone at http://mobile.irelandpubguide.com. [PRWEB Jun 23, 2004]

Mobile Phone Tracking Success Story for
Locate Mobiles.com and Trace A
Mobile.com (featureXpress)

Mobile Phone Tracking Success Story for
Locate Mobiles.com and Trace A
Mobile.com (featureXpress) 04/12/2004 08:57 AM
featureXpress - Mobile Phone Tracking sites Locate Mobiles.com and Trace A Mobile.com report huge increase in subscriptions

Motorola E398 Music Mobile Phone
Exclusive on T-Mobile

Motorola E398 Music Mobile Phone
Exclusive on T-Mobile 08/27/2004 01:23 PM
I4U Aug 26 2004 11:05AM GMT

Samsung Vows to Become World's Top Cell
Phone Maker in 2010

Samsung Vows to Become World's Top Cell
Phone Maker in 2010 11/13/2003 10:06 AM
Hankooki Nov 13 2003 8:55AM ET

Tavros Mobile Begins European Soccer
Coverage for Mobile Phone Network
Distribution to End User Handsets

Tavros Mobile Begins European Soccer
Coverage for Mobile Phone Network
Distribution to End User Handsets 12/24/2004 12:26 PM
Tavros Mobile Announces the availability of European Soccer News, direct to your Mobile Phone Handset! The latest soccer scores, goal updates as they occur, and news, on an ongoing basis. All of this for one low monthly fee. This new service is in addition to the latest java games, ringtones, and other original mobile content for users to download to their mobile phones. [PRWEB Dec 23, 2004]

When Software Fails to Stop Spam, It's
Time to Bring In the Detectives

When Software Fails to Stop Spam, It's
Time to Bring In the Detectives 05/31/2004 02:19 AM
The fight against spam has turned from software engineers who try to identify and block spam to private investigators, prosecutors and law enforcement agents.

AirG Liberates Mobile Phone Users in
Iraq: AirG Launches Interactive Mobile
Community ‘MonAmi’ on Iraq’s First GSM
Mobile Network

AirG Liberates Mobile Phone Users in
Iraq: AirG Launches Interactive Mobile
Community ‘MonAmi’ on Iraq’s First GSM
Mobile Network 04/09/2005 03:48 AM
AirG, the global leader in powering mobile communities announced today that its mobile friend finder service MonAmi is now available to customers in Iraq. [PRWEB Apr 9, 2005]

Require a latest model cute, light wt
mobile with colour screen, pc connect to
view emails and to send. Either

Require a latest model cute, light wt
mobile with colour screen, pc connect to
view emails and to send. Either 07/10/2004 03:12 PM
TechTree Jul 10 2004 5:42PM GMT

Rocky road seen for cell phone customers

Rocky road seen for cell phone customers 02/18/2004 12:05 PM
Chicago Tribune Feb 18 2004 3:07PM GMT

One Solution for Angry Cell Phone
Customers

One Solution for Angry Cell Phone
Customers 06/20/2004 02:10 AM
Consumers are fed up with cellular phone companies, prompting legislative action in some states. Once company offers to buy back old phones that still work but are no longer in use to help consumers who feel “stuck” with old phones. [PRWEB Jun 20, 2004]

Net phone customers brace for 'VoIP
spam'

Net phone customers brace for 'VoIP
spam' 08/10/2004 06:59 AM
Internet phoning offers big benefits for marketers--automation, lower costs and potential regulatory loopholes.

RCN joins fight for Internet phone
customers

RCN joins fight for Internet phone
customers 08/04/2004 06:07 AM
Chicago Tribune Aug 4 2004 10:46AM GMT
Grok Description matches for Mobile phone software maker fails to connect with customers
GrokA matches for Mobile phone software maker fails to connect with customers

Mobile phone software maker fails to connect with customers

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