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Smartphone email will cripple helpdesks







Smartphone email will cripple helpdesks

Smartphone email will cripple helpdesks 12/05/2003 09:01 AM

Personal Computer World Dec 5 2003 8:41AM ET




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Smartphone email will cripple helpdesks

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A recent article in the Economist questions whether or not the PDA market will continue to grow in the face of competition from smartphones and other Web-enabled mobile devices.

Although final sales figures are not yet available, it seems very likely that sales of smartphones overtook sales of PDAs in the third quarter of this year.

The article echos the findings of an IDC press release from August 2003. Among their key findings:

• Worldwide units shipment of handheld devices will decrease by 8.4% in 2003.

•On the strength of improved form factors, platforms, component technology, and lower price points, converged mobile devices have become increasingly accessible to mass mobile phone user.

(via Slashdot )


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