Back Office Business Process Outsourcing

Grok Headline matches for Back Office Business Process Outsourcing

GTESS to Provide New Strategic
Outsourcing Services to Healthcare
Industry, Duplicate Claims Detection
added to existing business process
outsourcing services

GTESS to Provide New Strategic
Outsourcing Services to Healthcare
Industry, Duplicate Claims Detection
added to existing business process
outsourcing services 06/14/2004 03:36 AM
GTESS Corporation, a leading provider of business process outsourcing services for the healthcare industry, today announced the addition of Duplicate Claims Detection to its front-end claim-processing service suite. GTESS offers strategic outsourcing services to managed care organizations and benefit administrators. The company’s claims management services enable the healthcare industry to gain quality and service improvements while focusing on strategic initiatives and positively impacting their bottom line. [PRWEB Jun 14, 2004]

EDS Moves into Business-Process
Outsourcing

EDS Moves into Business-Process
Outsourcing 01/27/2004 09:47 PM
Electronic Data Systems on Tuesday said it is expanding from its core business of technology services into business-process outsourcing. The company hopes to break from a deep slump by offering more sweeping advice to clients.

Business Process Outsourcing Challenges
Web Hosting

Business Process Outsourcing Challenges
Web Hosting 08/20/2004 02:31 PM
theWHIR Aug 20 2004 7:13PM GMT

70% of Indian business process
outsourcing companies to die within the
next few months

70% of Indian business process
outsourcing companies to die within the
next few months 04/13/2005 07:29 PM
ZDNet Apr 13 2005 11:05PM GMT

Back-office outsourcing blues

Back-office outsourcing blues 04/05/2005 07:29 PM
Blog: Workers in India handling tech call-center tasks face long hours and forced, unpaid overtime, according to a report published...

Microsoft Office 2003 Customers Boost
Productivity and Business Insight With
the Availability of Two New Office
Business Intelligence Accelerators

Microsoft Office 2003 Customers Boost
Productivity and Business Insight With
the Availability of Two New Office
Business Intelligence Accelerators 06/02/2004 12:06 PM
Microsoft Corp. today announced the availability of two new Office 2003 Business Intelligence (BI) Accelerators, the Microsoft® Office Business Scorecards Accelerator and the Microsoft Office Excel Add-in for SQL Server (TM) Analysis Services. Designed for and built on the Microsoft Office System and Windows Server System (TM) , the Office BI Accelerators provide customers and partners with increased access to data that is critical to maximizing business performance. Information workers and industry partners can also use the accelerators to assess performance in real time and reshape strategy and redeploy resources as market conditions change, staying one step ahead of their competition. By taking advantage of existing Microsoft technology investments, the accelerators are a cost-effective way for end users and partners to increase their business insight and automate formerly manual business processes, providing greater efficiency, productivity and enhanced decision-making.

Outsourcing the Process of Creating DVDs
of Library Content?

Outsourcing the Process of Creating DVDs
of Library Content? 01/16/2004 11:28 AM

CustomFlix DVD Distribution on Demand

"While I frequently talk about creating DVDs from family movies, there are certainly plenty of potentially commercial projects that need to go beyond the home computer and into a distribution pipeline. While burning DVDs from your PC is an option, this also means taking responsibility for fulfillment and all the headaches associated with shipping physical goods. Mastering houses can produce large print runs of your DVD content, but then a risk of being stuck with hundreds of extra copies is introduced. For a small fee, someone else can take on the fulfillment headache for you and keep the inventory levels down to a minimum. CustomFlix is that someone else. For a $49 setup fee, plus a per sale fee, CustomFlix manages distribution, provides online trailers of your DVD, prints artwork on the packaging and allows you to focus on all the details of content creation." [Jake Ludington's Digital Lifestyle]

I wanted to highlight this service in case there are libraries that could make use of it either as a fundraising tool or simply for cost-recovery to create video media for local history information, digitization projects, and the like. Could be interesting, especially if you don't have the resources to do this yourself.

Microsoft To Bridge Office, Back Office
Apps

Microsoft To Bridge Office, Back Office
Apps 01/26/2004 01:10 AM
Microsoft continues to build bridges between Office desktop apps and reservoirs of back-office data. The "Information Worker Bridge" project now under way seeks to make it easier for integrators or in-house developers to make Excel or Word de-facto front ends for back-end accounting, ERP or other applications, sources said. In theory, this would take back-office integration beyond ODBC drivers and InfoPath, the Office application that lets people build dynamic forms on their desktops that tap into back-office XML data.

site is in the process of coming back

site is in the process of coming back 12/09/2003 09:42 AM
BlogShares Might Make a Comeback? .. abbia riesumato Blog Shares .. Blogshares .. back .. That

blogshares.got.net
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Business Process Improvements In HR

Business Process Improvements In HR 11/19/2003 01:03 PM
marcus evans Nov 19 2003 12:15PM ET

MSDN TV: Building Your First Business
Process

MSDN TV: Building Your First Business
Process 05/20/2004 05:27 PM
Scott Woodgate shows how easy it is to build a business process using Visual Studio .NET and BizTalk Server 2004, expose that business process as a Web service, and then consume the business process inside InfoPath – all within 20 minutes.

Java Business Process Mgmt 1.0

Java Business Process Mgmt 1.0 12/24/2003 07:46 AM
A complete workflow management system.

Business process tools seen lifting
profits

Business process tools seen lifting
profits 03/23/2005 08:01 AM
Computerworld Mar 23 2005 12:21PM GMT

IBM adds to business process modeling
tool

IBM adds to business process modeling
tool 08/10/2004 07:33 PM
IBM is looking to improve business process modeling in its WebSphere Business Integration Modeler tool by backing an emerging Web services standard and building its product around the Eclipse development tool framework.

jBpm.org - java Business Process Mgmt

jBpm.org - java Business Process Mgmt 12/24/2003 05:25 AM
jBpm 1.0 released: open source workflow engine

In Brief: BEA, ProActivity team on
business process tools

In Brief: BEA, ProActivity team on
business process tools 03/30/2005 01:59 PM
BEA Systems has announced a reseller relationship with ProActivity that enables BEA to integrate two ProActivity tools with WebLogic. The new products are called ProActivity Process Analysis BEA WebLogic Edition and ProActivity Process Business Activity Monitoring BEA WebLogic Edition. The tools are designed to speed the modeling and implementation of business processes as well as provide business-level monitoring and alerting capabilities.

FileNet P8 3.0 targets business process
control

FileNet P8 3.0 targets business process
control 07/19/2004 08:21 PM
FileNet on Monday unwrapped Version 3.0 of its P8 ECM (enterprise content management) platform with new Web services support and business process management capabilities.

Gateway Cuts Back on Outsourcing

Gateway Cuts Back on Outsourcing 05/17/2004 04:39 PM
Internet News May 17 2004 8:10PM GMT

Outsourcing witnesses back Oracle

Outsourcing witnesses back Oracle 06/25/2004 05:34 AM
Silicon.com Jun 25 2004 9:07AM GMT

FinSource wants front, back of
outsourcing

FinSource wants front, back of
outsourcing 04/28/2004 10:52 PM
Sunday Times South Africa Apr 29 2004 3:05AM GMT

BPMI Aims to Reinvent Business Process
Design

BPMI Aims to Reinvent Business Process
Design 06/26/2002 04:03 PM
BPMI publishes the first public draft of the 1.0 release of Business Process Management Language, intended to help businesses define processes in Web services.

Standards Group Airs Business Process
Spec

Standards Group Airs Business Process
Spec 11/13/2002 12:01 PM
BPMI releases the final draft of its Business Process Modeling Language specification, and also airs the first public draft of the Business Process Modeling Notation specification.

BPIM04 - Business Process Integration
and Management 2004

BPIM04 - Business Process Integration
and Management 2004 02/13/2004 04:56 AM
NetLib Feb 13 2004 9:18AM GMT

Mega-outsourcing deals back in vogue?

Mega-outsourcing deals back in vogue? 07/22/2004 04:21 PM
Outsourcing deals valued at $1 billion or more are regaining popularity as corporate customers grow more comfortable about transferring big chunks of IT operations to third-party services firms.

India hits back on outsourcing job fears

India hits back on outsourcing job fears 12/02/2003 01:28 AM
Offshore outsourcing from the U.S. and Europe is the result of barriers in those nations to Indian professionals, Indian Prime Minister Atal Bihari Vajpayee said.

Outsourcing to India in Business Week
and at MIT...

Outsourcing to India in Business Week
and at MIT... 01/07/2004 04:17 PM

Not all of our students will see this cover story in Business Week on the migration of high-paying jobs to India.  But most attended a lecture in 6.171 by the folks who run MIT's latest big IT effort:  OpenCourseWare (http://ocw.mit.edu), which distributes syllabi, problem sets, and other materials from MIT classes (at least one semester after the class is actually given).  During the lecture the students learned that, although ocw.mit.edu is a purely static .html site, it is produced with a database-backed content management system.  In fact, of the $11 million donated by foundations to support the service, about $2 million was spent on technology and the salaries of folks at MIT who oversee the technology.

The more sophisticated portion of ocw.mit.edu is a 100 percent Microsoft show.  A student asks the speakers why they chose Microsoft Content Management Server, expecting to hear a story about careful in-house technical evaluation done by people sort of like them.  The answer:  "We read a Gartner Group report that said the Microsoft system was the simplest to use among the commercial vendors and that open-source toolkits weren't worth considering."

Students began to wake up.

A PowerPoint slide contained the magic word "Delhi".  It turns out that most of the content editing and all of the programming work for OpenCourseWare was done in India, either by Sapient, MIT's main contractor for the project, or by a handful of Microsoft India employees who helped set up the Content Management Server.

Thus did students who are within months of graduating with their $160,000 computer science degrees learn how modern information systems are actually built, even by institutions that earn much of their revenue from educating American software developers.

"Outsourcing to India in Business Week
and at MIT..."

"Outsourcing to India in Business Week
and at MIT..." 12/02/2003 03:01 AM

Cisco seeks greater productivity through
business process study

Cisco seeks greater productivity through
business process study 12/11/2003 06:08 PM
CEO John Chambers said his company has begun an intense management focus on internal business processes in hopes of boosting productivity.

BPMI aims to reinvent business process
design (internetnews.com)

BPMI aims to reinvent business process
design (internetnews.com) 06/27/2002 01:42 PM

Business process spec hits draft form
(InfoWorld)

Business process spec hits draft form
(InfoWorld) 07/02/2002 11:03 PM

US seeks to turn back offshore
outsourcing tide

US seeks to turn back offshore
outsourcing tide 12/16/2003 08:54 AM
Computer Weekly Dec 16 2003 8:09AM ET

J.P. Morgan Chase to scale back
outsourcing pact

J.P. Morgan Chase to scale back
outsourcing pact 06/11/2004 04:18 PM
Sources say that J.P. Morgan Chase, which is in the process of buying Bank One, wants to renegotiate a $5 billion outsourcing contract it signed with IBM in late 2002 and reclaim the bulk of the IT work covered by the deal.

Business outsourcing to India 'set to
rise 50%'

Business outsourcing to India 'set to
rise 50%' 04/26/2004 06:18 AM

BISIL Ports its Enj - Business Process
Management Suite - to IBM eServer UNIX
System for SMB

BISIL Ports its Enj - Business Process
Management Suite - to IBM eServer UNIX
System for SMB 06/11/2004 03:46 AM
BISIL successfully ported Enj - its well-known suite of Business Process Management products – to a powerful IBM eServer UNIX processor-based system that uses IBM’s advanced logical partitioning technology. [PRWEB Jun 11, 2004]

Gaskell Plc Deploy the Powerful Business
Process Management Solution, Orbis
TaskCentre®

Gaskell Plc Deploy the Powerful Business
Process Management Solution, Orbis
TaskCentre® 03/14/2005 05:57 PM
Good news and the UK manufacturing industry rarely go hand-in-hand but one company that has continually bucked this trend is Gaskell Plc. Primarily this is because their ability to manufacture and supply premium flooring solutions over and above the capabilities of their UK and European counterparts, but it is also attributed to their adoption of technology that is traditionally reserved for global organisations. In this instance, Gaskell Plc deployed a technology called TaskCentre® to enhance their customer service levels with remarkable results. [PRWEB Mar 11, 2005]

Savvion Founder to Speak on Business
Process Management Solutions at
Brainstorm BPM Conference

Savvion Founder to Speak on Business
Process Management Solutions at
Brainstorm BPM Conference 04/13/2005 06:02 AM
Market Wire Apr 13 2005 9:53AM GMT

René Furterer Inc. Selects PFSweb for
Business Process Infrastructure,
Fulfillment, Transportation and
Logistics Services

René Furterer Inc. Selects PFSweb for
Business Process Infrastructure,
Fulfillment, Transportation and
Logistics Services 09/02/2004 02:25 AM
René Furterer USA, a California-based hair care products firm, has signed a multiyear contract with PFSweb, Inc. (NASDAQ-PFSW), a provider of business process outsourcing (BPO) solutions. They will manage and fulfill orders through the Internet from the client's national sales staff and its customers -- retail and beauty outlets, spas, salons and department stores. [PRWEB Sep 2, 2004]

Back in the office

Back in the office 02/15/2004 10:39 AM

I'm back in the office after a wonderful - but exhausting - Florida/Disney family vacation, and I'm just starting to sift through my email backlog. If you've posted a question in the newsgroups or sent me a query by email and haven't received a reply, you should hear from me within the next few days.

The Seattle Times: Business &
Technology: Microsoft outsourcing
high-level work, labor group says

The Seattle Times: Business &
Technology: Microsoft outsourcing
high-level work, labor group says 07/30/2004 05:07 AM
shifting high-level work to foreign contractors .. outsource

seattletimes.nwsource.com/html/businesstechnology/20019915 75_outsource29.html
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Grok Description matches for Back Office Business Process Outsourcing
GrokA matches for Back Office Business Process Outsourcing

4,000 IBM staff go to JP Morgan Chase

4,000 IBM staff go to JP Morgan Chase 09/15/2004 08:58 PM

Sun And J.P. Morgan Chase Forge
Technology Alliance

Sun And J.P. Morgan Chase Forge
Technology Alliance 04/01/2005 03:37 AM
Information Week Apr 1 2005 8:07AM GMT

AB Transfer 1.1 simplifies migration of
address/contact data

AB Transfer 1.1 simplifies migration of
address/contact data 03/14/2005 05:28 PM
Kiel, Germany (March 14, 2005) - turingart is pleased to announce the immediate availability of 'AB Transfer' 1.1.

[[ Visit http://www.macmegasite.com for full article ]]

New contact manager tracks iCal, Address
Book and Mail

New contact manager tracks iCal, Address
Book and Mail 05/10/2004 10:24 AM
Shareware developer Ibizzi has released a contact manager application that will aid users of Apple's iCal, Address Book and Mail. Crm4Mac acts like a central repository for your email, contacts, calendars and other types of documents you wish to keep track of, allowing the user to view, add and edit information from one application. Information added or changed in Crm4Mac is stored in Apple's iApps, so it will still be available to you if you decide not to continue using the application. Crm4Mac is currently in public beta testing; downloads are available from the developer's Web site.

Raya Contact Centre is the certified B2B
contact centre for Intel in the MENA
region

Raya Contact Centre is the certified B2B
contact centre for Intel in the MENA
region 03/24/2005 04:18 AM
AME Info Mar 24 2005 8:36AM GMT

Change address formats in Address Book

Change address formats in Address Book 02/05/2005 10:14 PM
OK, this is picky of me, but I got fed up having a line for "County" in my UK-format addresses in AddressBook. It irked me. After a brief hunt, I found that I can modify the address format for each country's addresses by modi...

Bangalore

Bangalore 01/17/2004 10:55 PM
Joining Mountain View and New York, Google has opened an office in Bangalore, India. "The office will operate in an identical manner to our other engineering groups, with the same scope of work, hiring standards and unique Google culture." (Thanks, Chris.)...

"Bangalore"

"Bangalore" 08/11/2004 02:40 AM

Google to set up R&D arm in Bangalore

Google to set up R&D arm in Bangalore 12/12/2003 08:57 PM
Deccan Herald Dec 12 2003 7:52PM ET

Made it to Bangalore

Made it to Bangalore 12/02/2003 12:18 AM
Finally. I'll explain the full story later. Let's just say that Lufthansa and 747 are two flavors that don't seem to mix well. We just spent some time with Kalyan getting acquainted with Bangalore. Spent a couple hours driving and walking around parts of the city. Oh, and we ran into Miguel in the Hotel lobby before heading out. I've taken some pictures that I haven't had a chance to post--I took a 1.5 hour nap instead. Rasmus has...

Motorola opens lab in Bangalore

Motorola opens lab in Bangalore 04/08/2005 03:04 PM
The lab is the 11th applied-research center opened by the telecommunications giant, and its first in India.

Bangalore comes up with a 'graveyard for
computers'!:-

Bangalore comes up with a 'graveyard for
computers'!:- 04/03/2005 03:57 PM
Webindia123 Apr 3 2005 5:34PM GMT

Now, Bangalore has a 'graveyard for
computers'!

Now, Bangalore has a 'graveyard for
computers'! 04/02/2005 04:12 PM
Algorum Apr 2 2005 7:33PM GMT

India PC expo in Bangalore

India PC expo in Bangalore 09/09/2004 08:36 AM
News Today Sep 9 2004 1:05PM GMT

Bangalore to topple Sili

Bangalore to topple Sili 07/28/2004 06:27 PM
Techzonez Jul 28 2004 11:10PM GMT

Google coming to Bangalore

Google coming to Bangalore 12/12/2003 07:47 PM
Google Inc, the world’s most famous Internet search engine, has decided to cash in on the “low-cost, high quality” advantage that India offers. ...

Google plans R&D centre in Bangalore

Google plans R&D centre in Bangalore 12/12/2003 06:50 AM
Times of India Dec 12 2003 6:14AM ET

Bangalore-bound, but still inside Intel

Bangalore-bound, but still inside Intel 05/07/2004 04:16 PM
The Hindu Business Line May 7 2004 8:15PM GMT

Merger Fever Breaks Out in Bangalore

Merger Fever Breaks Out in Bangalore 04/20/2004 01:48 AM
Business Week Apr 20 2004 6:10AM GMT

Perl Developer - Bangalore, India

Perl Developer - Bangalore, India 03/17/2005 04:20 AM
Sesco Information Systems Ltd - India, Karnataka, Bangalore (2005-03-15)

Is Bangalore bigger than Silicon Valley?

Is Bangalore bigger than Silicon Valley? 07/28/2004 04:40 PM
Some say the offshore-outsourcing capital is on the verge of overtaking Santa Clara County as the world's biggest technology hub.

Intel to expand Bangalore centre

Intel to expand Bangalore centre 04/13/2004 08:37 AM
The Hindu Business Line Apr 13 2004 12:30PM GMT

New Bangalore road to beat jams

New Bangalore road to beat jams 09/27/2004 09:00 AM
India's out-sourcing capital Bangalore is to get an $87m (£48m) new toll motorway in a fresh bid to tackle congestion.

Linux Bangalore/2003 Announced

Linux Bangalore/2003 Announced 12/02/2003 01:46 AM
India's biggest annual open-source event to take place December 2-4.

Linux Bangalore/2003 Wrap Up

Linux Bangalore/2003 Wrap Up 12/03/2003 06:24 AM
I was gonna write a summary of day 1 and day 2 separately but didn't have time. Damned jet lag and cold and stuff. Anyway, I'll start out by pointing you at a few day #1 write-ups: Atul Chitnis and Yahoo's very own Kalyan Varma. Day #1 When we arrived at the conference on day 1 (Tuesday), I was surprised by how many folks showed up. There was a massive line. Thousands of people. According to what I've read, more...

Google to open R&D centre in Bangalore

Google to open R&D centre in Bangalore 05/06/2004 11:11 PM
The Hindu May 7 2004 3:52AM GMT

Bangalore closing gap on Silicon Valley

Bangalore closing gap on Silicon Valley 07/29/2004 04:31 AM
ZDNet UK Jul 29 2004 8:50AM GMT

Bangalore may be gaining on Silicon
Valley

Bangalore may be gaining on Silicon
Valley 07/29/2004 11:39 AM
San Francisco Chronicle Jul 29 2004 3:14PM GMT

Bangalore Beats Silicon Valley

Bangalore Beats Silicon Valley 01/06/2004 11:47 AM

Back Office Business Process Outsourcing

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