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Domestic Security: Some Complex Thinking







Domestic Security: Some Complex Thinking

Domestic Security: Some Complex Thinking 03/29/2005 11:30 PM

The Idea: Maybe the reason we can't agree on how to deal with terrorism is that we're all using illogical, inappropriate and overly simplistic thinking. If we used 'complex thinking' would we stop arguing and start getting somewhere?

It is likely that the Department of Homeland Security (which is now the largest state-run organization on the planet) will go down in history as the poorest investment in human history -- an operation that has churned through trillions of dollars (possibly enough to eradicate world poverty and a dozen of the biggest killer diseases on the planet at the same time), and accomplished absolutely nothing. The insidious nature of such 'security' programs is that no one can ever say for sure they haven't or might not yet prevent a catastrophe -- US government intelligence is now a black hole that sucks up money and from which nothing ever escapes.

A recent article by John Tirman argues that progressives have missed a great opportunity to stake out an alternative strategy for security that would be modestly less expensive than the conservative strategy that has been used since Bush took office, more effective, and provide a host of other social and environmental benefits in the process. The gist of his argument is shown in the first three columns below. I've added as a fourth column the preventative strategy that I have argued for on these pages, which has also been advocated in a number of European newspapers.

SECURITY AGENDA
Conservative
Progressive - Domestic Focus
Progressive - International Focus
Domestic Security Strategy
Offensive: Preemptively attack foreign nations that might threaten domestic security
Defensive: Improve domestic infrastructure to enhance preparedness
Preventative: Improve global infrastructure to reduce animosity
Spending Priority
Defense, 'intelligence'-gathering, prisons and interrogation
Domestic health, education
Humanitarian and infrastructure aid globally and domestically
Investment in Direct Security
Massive and unprecedented
Significant
Negligible
Response Strategy
Bolster police and emergency services, suspend civil liberties as expendable
Bolster police and emergency services but balance against need to protect civil liberties
No response: The world is too big to protect against all such threats, and civil liberties are sacrosanct (that's what we're defending)
Treatment of Domestic and Border-Crossing Minorities
Persecute, prosecute and deport without due process
Heightened bureaucracy but with due process
Treated like everyone else
Principal Political Means of Galvanizing Support
Emotional: Fear-mongering
Rational: Reasonable measures commensurate with the threat
Emotional: Show how these people live abroad and you'll understand their desperation
Approach to Protecting Energy Supply
Increase security at power plants & refineries, seize foreign oil supplies, eliminate environmental restrictions on exploration
Shift to renewable energy sources and hence decentralize sources of supply
Shift to renewable energy sources and hence decentralize sources of supply
Approach to Protecting Public Health
Increased security at major health facilities, disaster and evacuation plans, bioterror 'research'
Upgrade, network and decentralize public health infrastructure
Upgrade, network and decentralize public health infrastructure
Approach to Protecting Transportation
Increased security in transportation hubs, ban identification of vehicles carrying hazmat
Improve mass transit and restrict transportation of hazmat
Reduce transportation needs by encouraging 'buy local' and restrict transportation of hazmat
Effect: Preparedness for Another Domestic Attack
By their own reports, not at all prepared
Would be modestly better prepared
Not even attempting to prepare

My recent study of complex systems (and the politics of international terrorism are nothing if not complex) and the approaches to dealing with them have given me pause. All of the agendas above are designed for complicated systems, not complex ones. They all presume to have a monopoly on understanding of the cause-and-effect relationships behind acts of terror. The very terms 'deterrence', 'preemption' and 'prevention' are rooted in complicated systems theory, and are meaningless and perhaps even dangerous when applied to complex systems. They are all about trying to understand and exercise control over a system that is simply unknowable and uncontrollable. Perhaps this is why neocons and all previous imperialists have striven to impose homogeneity over global culture, with the unattainable objective of making us all so much alike that civilization becomes a predictable, merely complicated system. Diversity is a dirty word to conservatives. Progressives support diversity as a matter of principle, but have been notoriously poor at understanding its implications -- resulting in bizarre behaviours like 'political correctness', which no one seems to like.

Here's a quote from Dave Snowden talking over on AOK about another social issue where conservatives and progressives disagree completely and have tried to impose policies based on different cause-and-effect oversimplifications. The issue is capital punishment:

Order in complex systems emerges from the interaction of multiple identities over time, within boundaries around attractors. If we want to see change then it will arise from multiple bottom-up initiatives which change the context and make certain types of negative pattern unsustainable. To take a political example, capital punishment has become largely an unsustainable approach for European governments over the last fifty years, but the same phenomenon has not yet impacted on the bulk of the US (or several regimes who the US regard as uncivilized). In Europe this is a pattern that has emerged from multiple interactions: cases of the wrong people being convicted, a gradual change to liberalization in multiple fields of human thinking which create a framework within which leaders and politicians are able to operate. For some reason this has not happened in the US despite similar evidence plus the general data on racial/social bias on who actually gets killed (lets not use the word execute: it hides the reality). With the notable exception of the film Dead Man Walking most interactions in US society create a different type of entrainment which is the opposite of the European position. From a personal perspective I feel a physical sense of horror at the whole idea that you can take a human being and kill them in some public ritual, but that is partly because of the society in which I grew up, the political influences of a family deeply committed to politics and an historical age which allowed that thinking to take place.

Now this is not an argument that Europe is more enlightened that the US because it isn’t (although it is more liberal), it's an argument that many different things are connected and social systems arise from multiple interactions which cannot be directed top down, and it would not make a scrap of difference if you changed the mind set of senior leaders because their patterns personal and collective will respond to the emergent patterns of the societies in which they operate. The Grameen bank case that I quote in the article is a great example of complex thinking – its bottom up, no one changed leaders to some model of thinking, someone just went out and did something simple which created change – the more people do that the more chance the world has.

Apply this thinking to the Schiavo case and it will make your head spin.

The article cited above explains the Grameen bank case as follows:

The Grameen Bank was created in Bangladesh to provide small loans to poor people. The name Grameen comes from the Bangla word for village. This is a market which the conventional banking system finds unattractive. Most commercial and private loans are based on credit scoring, an ordered concept in which the characteristics of good and bad debtors are identified and used as predictors and therefore controls for future lending. This increases the cost of lending as the various processes have to be administered, and small loans this become uneconomic. In the Grameen Bank everyone who took out a loan was required to be a part of a self regulating borrowers’ group in which each member of the group had to take responsibility for the debts of the others. This simple rule which costs little to administer produced a 97% repayment rate comparable with best achievements of the large banks; there are now over two million clients of the Grameen bank and the approach has proved both scalable and portable. I find the Grameen Bank an inspiring case, and an illustration of the great benefits that complex or unordered thinking can bring. Managing the starting conditions not an idealized end state can produce lower cost more effective solutions. Complex thinking is not a nice to have in modern management, it is a fundamental necessity. It is a new and exciting way of thinking about the world

Some of the techniques for 'complex thinking' he suggests:
  • Manage by monitoring for the emergence of pattern to sustain or disrupt, rather than managing by objective, to plan or to a model;
  • Focus on effectiveness (with requisite diversity and allowance for inefficiency for adaptability) rather than efficiency;
  • Explore don't exploit;
  • Strive for resilience and adaptability not stability;
  • Measure the stability of 'barriers' and 'identities', and the attractiveness of 'attractors', rather than using reductionist measures like ROI;
  • Simulate emergence to see the patterns of possibility, rather than analyzing and relying on 'experts';
  • Understand that our different 'identities' make decisions based on personal experience and stories representing collective knowledge (we usually think of individuals making decisions based on enlightened self-interest).
So how might we apply 'complex thinking' to domestic security? Rather than trying to solve causality, or rank and address all of the potential security risks, how could we discover and 'disrupt the patterns' of acts of terror? Does this imply that until/unless we can discover the patterns, it's a waste of time and money doing anything? Decentralizing targets and diversifying sources of supply would seem to be a good way to build resilience into critical systems. What else could we do? If we acknowledge that the barriers we have erected at borders are unstable (and next to useless for combating terrorism, while particularly effective at disrupting commerce and tourism), are there other barriers we could use instead? Are there 'attractors' we could put in place that would draw those with an axe to grind against the West elsewhere (Iraq seems to be an unexpectedly good attractor these days)? What kinds of simulation could we run that might help us see what the impact on terrorist activity might be of various interventions -- would building good schools in the Mideast help or hurt for example? And what kind of stories can we surface and tell that would inform the decisions of those inclined to loathe us and act on that loathing?




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  2. practice of inviting: It's about goodness. Finding benefits TO others, as in what's in it for them, and also benefits IN others, as in recognizing what they can add to the process of achieving what is desired personally in the first practice. It makes that first practice social, collective, organizational, and cultural, but also documented in invitation emails, letters, posters.
  3. practice of holding: It's about supporting movement and change. Providing space and time, structures that support without making decisions for people, giving attention, carrying in awareness or carrying forward, holding in one's heart or home or conference room. It creates room for others to expand, explore, experiment... to bring new things out in the world. It is simultaneously logistical, mental, and emotional.
  4. practice of practicing: It's about sustaining, returning, realizing, and making real. This is action, taking a stand, making progress, going somewhere, documenting results. This implies the continuation and diffusion of the above. Standing ground, staying the course, seeing things through. It is the personal and individual (I, me, my) pursuit of the good that WE invite, in the space that WE provide. It can look simply mechanical and become deeply meditative, as we go round again, starting with opening. (Note... this might also be called the practice of 'participating,' perhaps 'making,' or simply 'doing' or 'changing.'
Each of these 'practices' can be conducted holistically throughout the four stages of AI. There is an enormous sense of personal responsibility in this, as contrasted with the high level of structure and assignment of tasks in problem-solving methodologies. There must be passion around the topic to keep participants engaged -- and permission for those that lose that passion to take time out or move to rekindle it (the Law of Two Feet). And respect is a critical component— in my discussion with Chris yesterday I was so enthused by his explanations of this that I often interrupted him. He was kind enough not to point that out to me, and he never interrupted me. He was practicing what he was trying to teach me.

And the medium by which most of this is carried out is—and this is critical—conversation. Chris is an awesome conversationalist. Every word he says is nuanced by and guided by the Four Practices. I learned more in an hour of conversation with him (including learning about myself) than I have ever learned in a week of intensive study. And the critical content of the conversation is never analysis or argument, but contextual stories.

If you're not familiar with the concept of Open Space meetings, please read this short explanation now. I think you should then be able to see how the Appreciative Inquiry approach, the Four Practices, and the Open Space meeting protocols fit together. I don't know that there's an umbrella name for these three components, but let's just call them The Approach.

My thesis in all of this is that this Approach is brilliantly designed to deal with (not manage, not optimize, not improve, not solve problems in— just effectively deal with) complex systems and environments. And we are learning that most of the systems and environments that we puny humans try to affect are, in fact, complex ones.

Coincidentally (or perhaps not?) this month's running dialogue on the AOK Knowledge Management forum is led by Dave Snowden of the Cynefin Centre on the topic of sense-making in complex systems.

ontologies
Snowden argues that systems fall into four categories (ontologies) that each require different methods and tools. Simple systems are those where there is one clear 'best practice' that always applies. For example, in disinfecting and monitoring a water reservoir on a regular schedule, there is one prescribed best way to do this. You don't want authorities using their own judgement to override this best practice, just sense, categorize and respond. These systems are most suited to automation.

Complicated systems are what we have generally assumed we are dealing with in business and in local ecosystems. Methodologies can be developed following sufficient analysis to solve the problems of how to intervene in the system to achieve the desired change or correction. Senge's 'systems thinking', which I have used extensively in these pages, is a wonderful tool for dealing with complicated systems, where the cause and effect of things is not obvious or simple, but is knowable. Sense, analyze and respond.

Complex systems are another matter entirely. In such systems no cause and effect is knowable—there are just too many, perhaps an infinite number of, inter-related variables. When consultants' analyses and solutions fail to solve a business problem, or scientists' prescriptions or economists' forecasts don't pan out, it's often because they've tried to use approaches meant for complicated systems to address complex ones, and have (deliberately or inadvertently) oversimplified or overlooked some or many of the variables. Especially since the acceptance of the Gaia theory, that all life (and all matter) on Earth is part of a single, complex system, we are realizing that most of what we thought were complicated systems are in fact complex, not completely knowable. This is galling to scientists, rationalists, business leaders, and the rest of us that are solution-oriented. Even the human body, it turns out, is more of a complex system than a merely complicated one. And each attempt to find a unifying theory or a fundamental constituent of all matter or the precise size and shape and nature and age of the universe leads to the discovery of more exceptions and variables, and realization that most things are more complex than they appear.

This is where The Approach comes in. It is the embodiment of Snowden's probe, sense, respond method for dealing with complexity. It uses discovery (probing), with an acknowledgment that not all can be known, rather than analysis. It looks at design as the consideration of possibilities and options instead of the creation of plans and blueprints. It seeks to realize a vision through the knowledge-sharing and ideation of conversations, rather than to do so by implementing an action plan and assigning 'who will do what by when'. It trusts individuals to act upon the emerging understanding of the group and in the collective interest, improvisationally, unhampered by orders and hierarchical channels, rather than prescribing precisely what must be done. The Open Source meeting method optimizes the learnings and teachings of the group instead of hamstringing them with structure and process. And the Four Practices serve to guide and show each individual how they can most effectively contribute to that collective learning and doing process. No 'command and control', no 'solutions'. Just powerful learning, collaboration, and doing.

Of course, none of this is new. It's been used by aboriginal communities for centuries to guide decision-making and steer communities in their collective best interest. As I keep saying, there are no new ideas, just the (re-)discovery and application of old ones in creative and appropriate ways, and the unlearning of all the myths and misinformation we have been led, quite voluntarily and innocently, to believe.

I had just finished designing and sharing with some of my colleagues a quite elaborate model for a Solution Centre/Think Tank. Oh, well, back to the drawing board.

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    "...day after day he just stares and stares at the computer monitor doing nothing except typing in a few keystrokes every 10 minutes or so just so I think he is working...Can anyone recommend some motivation techniques to inspire him to work hard like he used to?"

    The Motivation Behind Social Security
    Reform


    The Motivation Behind Social Security
    Reform
    02/05/2005 09:47 PM
    Tonight's State of the Union address by the president focused in part on Social Security. Many are asking why the sudden interest in a system that seems to be working just fine. Isn't the president taking big political risks for nothing by doing this? In fact there are serious problems that are compelling the administration to take immediate action on Social Security funding.

    Musicians Making Lots Of Money, Money,
    Money...


    Musicians Making Lots Of Money, Money,
    Money...
    09/03/2004 02:40 PM
    Jeremiah writes "Amidst the public ballyhoo about how rampant P2P piracy is costing the music business its very life (gasp! NO!), BMI announced it collected a record level of revenue and royalty payout to its artist members. From their press release: "BMI has reported revenues of $673 million for the 2004 fiscal year, an increase of nearly $43 million, 6.8% over the prior year. Royalties of more than $573 million were distributed to our songwriters, composers and music publishers, an increase of $40 million or 7.5% from the previous year, and the most ever paid by an American PRO." Another interesting tidbit: "During the period 1995-2004, BMI had an average annual revenue growth rate of 9%..." If I read this right, BMI has been reporting solid growth over the last nine years, which makes me question the industry's claims about P2P. Either P2P ate into their growth (not mentioned), they found a way to cope with it (plausible), or it may actually help music sales. Whatever. Reminds me a bit of a spec I did for a life-insurance company's radio ad: Money , Money, Money (mp3 file)."

    50 YEARS AGO, THIS WOULD'VE BEEN
    MOTIVATION FOR PEOPLE TO SHAPE UP


    50 YEARS AGO, THIS WOULD'VE BEEN
    MOTIVATION FOR PEOPLE TO SHAPE UP
    01/06/2004 06:48 AM
    sperm counts have dropped a third .. a British study .. dropped by 29% .. Yahoo! News

    story.news.yahoo.com/news?tmpl=story&u=/afp/20040105/hl_afp/bri tain_health_sperm_040105105306
    track this site | 5 links


    High-tech training tools add muscle to
    motivation


    High-tech training tools add muscle to
    motivation
    09/18/2004 04:07 AM
    Seattle Times Sep 18 2004 8:27AM GMT

    Business Link for London surveys
    entrepreneurial motivation


    Business Link for London surveys
    entrepreneurial motivation
    02/17/2004 04:11 AM
    PublicTechnology.net Feb 17 2004 8:07AM GMT

    Q4 Adds Motivation For Cingular To Buy
    Rival AT&T Wireless (Investor's
    Business Daily)


    Q4 Adds Motivation For Cingular To Buy
    Rival AT&T Wireless (Investor's
    Business Daily)
    01/23/2004 02:19 PM
    Investor's Business Daily - AT&T Wireless (NYSE:AWE - News) and would-be buyer Cingular Wireless both turned in weak fourth-quarter results, upping speculation that No. 1 U.S. wireless firm Verizon Wireless will report strong growth next week.

    Motivation Books Etc.com Answers the
    Call!4.9 Million Injured Workers Want
    Information! We are not just about
    Worker Compensation anymore!


    Motivation Books Etc.com Answers the
    Call!4.9 Million Injured Workers Want
    Information! We are not just about
    Worker Compensation anymore!
    05/31/2004 02:00 PM
    Information-Information... That is all we have heard since our doors open back last year. People are screaming they want information...We done it and it is available! [PRWEB May 22, 2004]

    FBI chasing pirates


    FBI chasing pirates 04/22/2004 08:00 PM
    globetechnology.com Apr 23 2004 0:41AM GMT

    Sun: Chasing Microsoft


    Sun: Chasing Microsoft 12/04/2003 05:57 PM
    ZDNet Dec 4 2003 4:24PM ET

    "Chasing Liberty"


    "Chasing Liberty" 01/10/2004 03:54 AM
    Mandy Moore plays a presidential daughter itching for freedom. Why won't Hollywood give the talented Moore a little bit of her own?

    Chasing Karl


    Chasing Karl 10/30/2003 01:42 PM
    Wonderful system of government. Fake democracy, fake elections, fake political system surrounded by humbug and greedy lawyers. This allows business to get on with its tasks, buying candidates, a bribe here, a bribe there. An interview with Karl Marx.

    There's a Gaggle Chasing Google


    There's a Gaggle Chasing Google 01/16/2004 10:58 AM
    Google may be king of the search-engine world right now, but advances in technology and some strategic maneuvering by Yahoo and Microsoft mean there is formidable competition nipping at the company's heels. By Amit Asaravala.

    Just Say No to Google Algorithm Chasing


    Just Say No to Google Algorithm Chasing 12/07/2003 07:33 PM
    By Jill Whalen - 12/8/2003. So I guess the thing on everyone's mind is Google's major change in algorithm. Many of you have written ...

    Chasing Cellular's Clouds Away


    Chasing Cellular's Clouds Away 01/16/2004 11:32 AM
    Providers now offer more plans, more phones and more coverage. But one goal remains elusive: more satisfaction.

    The Cops Are Chasing Me in a WHAT?
    (Reuters)


    The Cops Are Chasing Me in a WHAT?
    (Reuters)
    05/14/2004 09:23 AM
    Reuters - If you are thinking about speeding on Italian highways this year, think twice. You might find yourself being chased by a Lamborghini.

    Chasing pirates of the silver screen


    Chasing pirates of the silver screen 04/19/2005 09:28 AM
    globetechnology.com Apr 19 2005 1:37PM GMT

    CyberGuard Chasing Secure Computer


    CyberGuard Chasing Secure Computer 07/12/2004 12:15 PM
    TheStreet.com Jul 12 2004 3:31PM GMT

    Chasing Elk Part of Airport Manager's
    Job (AP)


    Chasing Elk Part of Airport Manager's
    Job (AP)
    01/23/2004 02:22 PM
    AP - Gary Cox jumps into his pickup and rushes along the runway, honking his horn to scare the elk out of the path of incoming planes.

    Storm Chasing on Wall Street


    Storm Chasing on Wall Street 09/19/2004 03:24 PM
    Long before Hurricane Ivan made landfall, a special breed of money managers was carefully tracking its development.

    Domestic Security: Some Complex Thinking

    The following phrases have been identified by the grok system as matching this entry: ‘chasing the carrots’ money motivation andrew "appreciative inquiry" idiocy

















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