Texas Sues Vonage over 911 Emergency Service

Grok Headline matches for Texas Sues Vonage over 911 Emergency Service

Texas sues Vonage over emergency service

Texas sues Vonage over emergency service 03/22/2005 07:27 PM
Texas Attorney General Greg Abbott filed a lawsuit Tuesday against Vonage Holdings, accusing the fast-growing VoIP (voice over Internet Protocol) provider of not warning customers about limits to its 911 emergency dialing service.

Texas sues Vonage over 911 service

Texas sues Vonage over 911 service 03/30/2005 06:53 AM
Plus: Nortel's latest losses; BellSouth adds Centrex enhancements

Texas sues Vonage over 911 problem

Texas sues Vonage over 911 problem 03/22/2005 04:51 PM
ZDNet Mar 22 2005 6:50PM GMT

Texas Attorney General Sues Vonage over
911

Texas Attorney General Sues Vonage over
911 03/23/2005 07:32 AM

Texas sues Vonage for lack of 911 call
deficiency disclosure

Texas sues Vonage for lack of 911 call
deficiency disclosure 03/23/2005 02:29 AM
ZDNet Mar 23 2005 6:21AM GMT

Texas sues Internet phone company Vonage
over lack of 911 access

Texas sues Internet phone company Vonage
over lack of 911 access 03/22/2005 05:11 PM
National Post Mar 22 2005 9:40PM GMT

Texas Sues Vonage After Crime Victim
Unable to Call 911: Internet Phone
Firm's Marketing Cited

Texas Sues Vonage After Crime Victim
Unable to Call 911: Internet Phone
Firm's Marketing Cited 03/23/2005 02:29 AM
Washington Post Mar 23 2005 6:25AM GMT

Texas Vonage suit: here's what Vonage is
'guilty' of

Texas Vonage suit: here's what Vonage is
'guilty' of 03/23/2005 02:29 AM
ZDNet Mar 23 2005 6:18AM GMT

Emergency Notification Service Selection
Tips - 3n Advises Organizations on the
Top 10 things to Consider When
Evaluating Emergency Notification
Service Providers

Emergency Notification Service Selection
Tips - 3n Advises Organizations on the
Top 10 things to Consider When
Evaluating Emergency Notification
Service Providers 06/04/2004 02:35 AM
3n shares their expertise with organizations considering investing in an Emergency Notification Service. Careful evaluation based on 10 key evaluation criteria will lead to successful implementation and utilization of an Emergency (and Non-Emergency) Notification Service. [PRWEB Jun 4, 2004]

Texas Instruments, Vonage in Internet
Phone Deal (Reuters)

Texas Instruments, Vonage in Internet
Phone Deal (Reuters) 01/09/2004 09:59 PM
Reuters - Vonage Holdings Corp., seeking to make Internet-based phone service simpler for home users, said on Friday it has inked a technology deal with Texas Instruments, the supplier of most voice-over-Internet microchips.

Texas Sues No. 1 Internet Phone Firm

Texas Sues No. 1 Internet Phone Firm 03/27/2005 03:48 PM
CIO Today Mar 27 2005 8:17PM GMT

Vonage expands UK service

Vonage expands UK service 03/23/2005 12:46 PM
But gets into hot water with the state of Texas

Vonage launches Canadian service

Vonage launches Canadian service 04/12/2004 02:19 PM
globetechnology.com Apr 12 2004 6:46PM GMT

Vonage voice over IP service comes to
Mac users

Vonage voice over IP service comes to
Mac users 06/24/2004 09:56 AM
As expected, Vonage announced today that it has completed interoperability testing of an OEM (original equipment manufacturer) version of Xten's X-PRO SIP SoftPhonefor Mac-based Vonage subscribers...

Vonage extends service to Ottawa

Vonage extends service to Ottawa 05/12/2004 06:45 PM
globetechnology.com May 12 2004 11:14PM GMT

Vonage previews wireless VoIP phone,
service

Vonage previews wireless VoIP phone,
service 01/04/2005 08:58 AM

VoIP 911 Emergency Service: Problems and
Fixes

VoIP 911 Emergency Service: Problems and
Fixes 09/11/2004 04:31 PM

Emergency Response Exercise Brings
Together Public, Private Sectors To
Enhance Emergency Preparedness

Emergency Response Exercise Brings
Together Public, Private Sectors To
Enhance Emergency Preparedness 04/23/2004 05:52 PM
On Saturday, April 24, Microsoft Corp. will collaborate with the city of Redmond fire and police departments, 911 dispatch center, Overlake Medical Center and other local agencies to conduct an emergency preparedness training exercise to help ensure that the local community can respond in the most coordinated and effective manner in the event of a real emergency.

Broadband Surf Report: Vonage and more
Vonage

Broadband Surf Report: Vonage and more
Vonage 03/30/2005 04:55 PM
Blog: Our daily look at telecom news around the Web: Vonage defends manually activated 911 calling--eWeek ...

CyberTuesday Final: Vonage Launches
Canadian VoIP Service; Google Gambit:
Stop Limiting Trademark Sales; Ex-B-

CyberTuesday Final: Vonage Launches
Canadian VoIP Service; Google Gambit:
Stop Limiting Trademark Sales; Ex-B- 04/13/2004 09:02 PM
AVN Online Apr 14 2004 0:43AM GMT

Local and Long Distance Phone Service
has Texas Residents Rejoicing.

Local and Long Distance Phone Service
has Texas Residents Rejoicing. 07/30/2004 03:10 AM
Local phone service providers now face more competition as more choices appear for commercial and residential customers in Texas. Qamtec.net provides three of today’s best options for local telephone service in the TX Market. [PRWEB Jul 30, 2004]

Mass Notification System Version 2 from
National Notification Network Expands
Emergency Communication and
Non-Emergency Capabilities

Mass Notification System Version 2 from
National Notification Network Expands
Emergency Communication and
Non-Emergency Capabilities 05/31/2004 01:51 PM
National Notification Network recently released Version 2 of its mass notification system to expand the systems’ capabilities to be more customizable and comprehensive, accommodating a wider array of emergency and non-emergency situations. [PRWEB May 31, 2004]

LoadPod brings local iPod loading
service to Corpus Christi, Texas

LoadPod brings local iPod loading
service to Corpus Christi, Texas 09/23/2004 02:44 AM
LoadPod, the first and only nationwide local iPod loading service, announced today that is has begun offering local service in Corpus Christi, Texas, and the entire 361 area code. [PRWEB Sep 23, 2004]

Data Recovery Services is Offering Data
Recovery for Florida Hospitals and
Emergency Service Organizations Affected
by Hurricane Charley

Data Recovery Services is Offering Data
Recovery for Florida Hospitals and
Emergency Service Organizations Affected
by Hurricane Charley 08/18/2004 03:32 AM
DRS specializes in computer forensics with a proven record of maintaining chain of custody for all damaged media that arrives at our facilities. [PRWEB Aug 18, 2004]

Data Management Ranks 29th as Texas’s
Fastest Growing Technology Company in
Deloitte Texas Crescent Technology Fast
50 Program

Data Management Ranks 29th as Texas’s
Fastest Growing Technology Company in
Deloitte Texas Crescent Technology Fast
50 Program 09/15/2004 02:00 AM
Attributes great team work and flawless execution to its 416 Percent Revenue Growth. [PRWEB Sep 15, 2004]

Vonage

Vonage 07/28/2004 03:08 PM

Start-up finds talk is cheap with Vonage: I've heard a lot about Vonage and seen their ads, but I was never able to pin down exactly what they did. Turns it its commercial Skype with hardware.

Its service is simple. Vonage sends customers an Internet phone box, which looks like a small cable TV box. The box plugs into most high-speed Internet connections. Almost any telephone plugs into the box.

The phone works like any other phone, but Vonage is routing the calls over the Web. (If the person on the other end of the line is not a Vonage user, the call will hop onto a regular phone line for the very last leg of its journey.)

This is the future.

Cl ick here to comment on this entry

Why Vonage is Just a Fad

Why Vonage is Just a Fad 05/20/2004 08:33 PM
ZDNet May 21 2004 0:40AM GMT

Vonage: Strike One

Vonage: Strike One 08/06/2004 03:25 PM
I was scheduled for a phone call with a VIP today, and when he got on the line (my office Vonage phone), it was unusable, multi-second delays on each voice round-trip. Damnably, I didn’t have my cellphone with me, so we had to reschedule. I called up Vonage, had to punch through two levels of slow menu (could be worse I suppose) to get to the tech support queue where I waited for five minutes listening to vasty echoing silence to talk to someone who put me on the tech support queue (“I thought this was tech support?” “No, I’m a general-purpose service representative.”) Which picked up after only a minute or two, and he made a vague attempt to blame my ISP and said he’d sent a couple of downloads to the phone that should address the problem. So, if it’s a known problem with a known fix, why don’t I already have it? I don’t have to do this kind of thing for either my land-lines or mobile. All in all, I’ve been fairly happy with Vonage so far, but much more of this could sour the relationship quickly.

New: Vonage SoftPhone for Mac OS X

New: Vonage SoftPhone for Mac OS X 06/28/2004 09:54 AM
Vonage released a Mac OS X version of its SoftPhone software for use with its Voice Over IP telephone service.

Vonage softphone

Vonage softphone 12/19/2003 04:58 PM
Have been trying out the Vonage softphone with some success. My Laptop (IBM T40), like most, has built in speakers...

Vonage Goes Portable

Vonage Goes Portable 12/18/2003 03:38 PM
Om Malik breaks the news that Vonage will soon have laptop and PDA-based software client for its service: It's not news that Vonage has tens of thousands of subscribers, nor that they offer a high-quality, full-featured hardware-based broadband voice-over-IP service that allows you to map multiple incoming real phone numbers to your virtual line. It also not news that you can get high-quality software VoIP clients; I'm personally enamored of Xten's suite, which work with Windows, Mac OS X, LindowsOS, and Linux. They're beautiful and come in free and paid flavors, including a multi-line conference version. The Xten clients can interface with any standard SIP (Session Initiation Protocol) server, and many of the VoIP providers who offer long-distance over the Internet use standard SIP gateways. But getting from Xten outbound to the VoIP provider is a pain: I had to have the CEO of Xten provide me the details for a couple of VoIP services; those details aren't on the VoIP long-distance service sites. Then there's the question of inbound service. Even though you can use Xten as the default client with Addaline.com, it's unclear whether you can receive inbound calls via their service. Most of the VoIP in software is focused on making calls to the PSTN and receiving calls from other folks using services like Free World Dial-up, which provides you with a free non-PSTN VoIP number and SIP gateway. Om's scoop is certainly that Vonage is going to package the software and PSTN offering into a no-configuration package that will be as easy to use as their hardware service. Vonage's hardware solution is pretty simple: open the box, plug it in, wait a minute. You're done. Voice mail calls can be alerted via email, and other features can be enabled through the Web site's dashboard for your account. Because Vonage works over broadband, a Pocket PC or a laptop equipped with their soft client in turn connected to a Wi-Fi hotspot or access point means free phone service everywhere -- it's another incentive to lower cell phone plans (for roaming purposes) and increase the number of hot spot locations. I'm a recent Vonage convert. I use my cell phone as my office and roaming line, and although I'd switched to a $130/month plan from Cingular because of their rollover minutes, I had $250 and $450 bills in September and October during particularly intense work periods. Yes, that's...

Vonage Now Available in Canada

Vonage Now Available in Canada 04/12/2004 03:37 PM
Techfocus Apr 12 2004 8:10PM GMT

Vonage reviewed

Vonage reviewed 03/13/2003 10:24 AM
Raffi Krikorian's review of Vonage's Voice-over-IP phone-service is a great, info-civilian-oriented overview of the best way to secede from your phone company.

The Edison, New Jersey based company gives you one Cisco ATA186 and a phone number in an area code of your choosing (I had a little piece of northern New Jersey in my living room). You have a choice of two different levels of service to go along with this box: for $25.99/month you get unlimited local/regional calling (where local/regional is defined by the area code you choose for your phone number) and 500 minutes of free US long distance, and for $39.99/month you get unlimited long distance. And you also get international rates that rivals most common calling cards. The only problem is that the service only delivers one ATA186, and that specific model is required to use the service -- no other SIP compatible devices are supported yet. If you want to use more than one phone with the box, you will either have to rig up a network of telephone splitters and wires; or you can do what some have done and hack your house to plug the Cisco box into your house's in wall telephone network.

Link Discuss

Vonage goes wireless

Vonage goes wireless 12/18/2003 11:57 AM
Getting the scoop once again, Om Malik reveals that Vonage is working on software that would let you use their broadband Voice over IP telephone...

Vonage, 2nd try for IP telephony

Vonage, 2nd try for IP telephony 12/17/2004 06:36 PM

Last summer I switched to lingo.com, an IP phone service that proved to be cheap but unreliable.  Starting last week Lingo failed altogether and their tech support folks (available only by phone, which is kind of irksome) failed to call back, so I ordered Vonage, which is the same $25/month but does not include Western Europe in its unlimited calling region and has higher international rates.

Here's how Vonage has worked...

• Vonage sends you a brand-new Linksys broadband router with included IP phone jacks and three Ethernet jacks; if you were relying on your old router for 802.11b or to use as an 8-port hub you may have to buy some new networking gear
• the customer service Web site is very slow and about 25% of the time page requests produce an error page with a "try again later" instruction
• tech support is available through a form on their Web site; this form asks for your name, phone number, account number, etc., even though you've already logged in and it should have all of his info as part of your account profile
• tech support via phone results in a "we're experiencing an unsually high volume of calls; try again later"; customer service (billing, etc.) can be reached after a 15-minute wait in queue
• they say that they never received my FAXed letter of authorization to transfer my old number from Lingo and want it refaxed
• when set to simultaneously ring my cell phone Vonage does ring the cell but I can't hear callers (they can hear me though)

They say that it will take two months for them to transfer the phone number from Lingo, so I'll have to pay $25/month to Lingo for forwarding until that happens.

[Update:  I believe that I unfairly maligned Vonage in regards to not being able to hear callers on calls simultaneously rung to my cell phone.  It turns out that it is my PalmOne Treo flaking out on the very day that I installed Vonage!  This makes Treo #10 that has failed, I think.  It lasted about two months, just like the others.  Anyone have a suggestion for a GSM phone that will do a calendar and contacts sync with Microsoft Outlook?]

[Dec 3 Update:  When voicemail is pending, the Vonage system fails to change the dial tone.  A second try to reach technical support (at 1:30 pm Eastern time) resulted in the same "we're too busy to talk to anyone" recording.  The voice quality of calls is somewhat low, with some constant static.]

Vonage arrives

Vonage arrives 03/06/2004 01:59 AM
My Vonage phone arrive yesterday afternoon. I followed the simple instructions for plugging it into my cable modem and now I'm making calls to anywhere in the US or Canada - 500 minutes/month for $15. So far, the sonic quality has been as good as a "real" phone. Yep, them Voice over IP bits can hold their own. And the plain ol' telephone company, the one with the network that's too smart for it's own good, ought to be worried....

Vonage goes to Canada

Vonage goes to Canada 04/13/2004 04:52 AM
Bell tolls for telcos

NY Wants To Regulate Vonage

NY Wants To Regulate Vonage 05/20/2004 01:09 AM
Add New York to the list of greedy states along with California, Florida and Minnesota that want to get as much money out of VoIP providers as possible by declaring them phone companies. New York has become the latest state to declare Vonage a phone company that they can now regulate. This is a backwards step that is likely to slow down the acceptance of VoIP. While it may mean that the NY state government can suck a few extra taxes out of people, it will mean slower adoption, which means slower economic growth. Even worse, they're doing this while the FCC has made it clear that they're still reviewing this issue and had told states to leave VoIP providers alone while they come up with a position at the federal level. This is merely a short-term grab at extra tax revenue.

Vonage-Click2Call-0.10

Vonage-Click2Call-0.10 09/21/2004 07:05 PM

Grok Description matches for Texas Sues Vonage over 911 Emergency Service
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Texas Sues Vonage over 911 Emergency Service

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