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Dell announces two new LCD TVs at COMDEX







Dell announces two new LCD TVs at COMDEX

Dell announces two new LCD TVs at COMDEX 11/18/2003 05:36 PM

I4U Nov 18 2003 3:49PM ET




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Dell announces two new LCD TVs at COMDEX

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In an InfoWorld Gripe Line Blog, anonymous Dell employees are asked to make their feelings known about working for Dell. As we all know, Dell moved their tech support to India and they have employees in other parts of the world now too. It sounds like the new users dumb questions and working with Windows constant crashing and errors have driven even the Indian support workers to the brink of giving up. Here are a few quotes from the above story..

Back about eighteen months ago, the comments started off pretty apologetic about the Dell support gripes readers were airing. A poster who said he or she had just resigned after six months with Dell support in Hyderabad said that Dell technicians would sometimes know right off that a problem required a replacement component, "but we are bound by company policy which prohibits us from dispatching components until we finish the script given us by Dell management," the poster wrote. "I basically felt really bad in situations wherein I had to make really old people open up their computers, and I did in fact meet people on the phone who would be in tears if we told them that they need to open their machines. 

"I too am working in Dell tech support," the poster said, saying his job had been to route calls to the proper support group. "The great thing is that tomorrow is my last day here. Great because this by far has been one of the least gratifying and frustrating positions I have ever held. Yes, there are extensive and considerable problems with Dell tech support. Their outsourcing to India is not even the least of them. Every day is a continuous assault by absolutely clueless and irate customers and an ineffective phone-based support system that is enough to make anyone crack. I'm saying that it all sucks: Dell's systems and their support and the morons who purchase them ... So many times I've had to restrain myself from telling customers who are whining about what a piece their Dell is that, hey, guess you should've bought a Mac. Goodbye, Dell!"


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Et tu, Comdex?


Et tu, Comdex? 06/23/2004 03:40 PM
Yesterday, the mother of all pop music fests -- Lollapalooza -- was canceled. Today, the mother of all tech trade shows -- Comdex. Wow. Fans of Sonic Youth and Morrrissey who have a penchant for middleware schwag are double-bummed. Link (Thanks, Michael Slavitch)

The Comdex that could have been


The Comdex that could have been 06/24/2004 09:19 PM
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Comdex: How we went wrong


Comdex: How we went wrong 11/12/2003 01:09 PM
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Last Gasps for Comdex?


Last Gasps for Comdex? 06/23/2004 05:34 PM

The people running the Comdex trade show say they're "postponing" this year's event. If it ever returns in anything like its previous form I'll be amazed. The era for Comdex came and went. I'm sorry to see some people lose their jobs, but not that the show is, at best, on life support.


Comdex to get with IT this year


Comdex to get with IT this year 10/30/2003 11:47 PM
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IT Canned Comdex


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Comdex canned


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And nobody notices

CES Kills Comdex


CES Kills Comdex 06/23/2004 03:40 PM
For years, people have pointed out that Comdex just doesn't have the same pull it used to. Many people thought that there wouldn't be a Comdex last year after its parent company, Key3Media went bankrupt and other, competing shows, jumped in to take its place. The show still happened, though without much interest. Apparently, the interest is even less this year, and there will be no Comdex this year. They claim that it will come back the following year, but I wouldn't bet too much money on that happening. In the meantime, everyone had already shifted their Las Vegas conference travel plans to January's CES anyway, so it's unlikely this will actually impact anyone.

Comdex cools it


Comdex cools it 06/23/2004 03:40 PM
perspective It's taking the year off, leaving behind a legacy of storied product launches and crass commercialism.

Comdex and its discontents


Comdex and its discontents 06/23/2004 03:36 PM
It's taking the year off, leaving behind a legacy of storied product launches and crass commercialism.

Comdex: Missed more than you think


Comdex: Missed more than you think 06/24/2004 09:55 AM
ZDNet Jun 24 2004 1:11PM GMT

Why I passed on Comdex


Why I passed on Comdex 11/19/2003 12:30 AM
ITBusiness.ca Nov 18 2003 11:57PM ET

Fixing Comdex


Fixing Comdex 12/24/2003 03:41 PM
PC Magazine Dec 24 2003 2:09PM ET

Comdex postponed


Comdex postponed 06/23/2004 02:24 PM
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No Comdex This Year


No Comdex This Year 06/24/2004 02:51 PM
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A Comdex mea culpa


A Comdex mea culpa 11/12/2003 01:09 PM
CNET Nov 12 2003 7:15AM ET

No Comdex in 2005


No Comdex in 2005 03/30/2005 09:06 PM
CBS Marketwatch Mar 30 2005 10:52PM GMT

Comdex cancelled again


Comdex cancelled again 03/30/2005 01:59 PM
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Comdex a shadow of itself


Comdex a shadow of itself 11/18/2003 01:59 PM
Seattle Times Nov 18 2003 12:35PM ET

Rogers: Comdex Then and Now


Rogers: Comdex Then and Now 11/17/2003 05:29 PM
Newsweek Nov 17 2003 3:54PM ET
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