Ross on Family Tech Support

Grok Headline matches for Ross on Family Tech Support

Family Tech Support

Family Tech Support 12/28/2004 03:41 AM
If you are reading this, you are probably an early adopter.  So when the holidays come around you spend time with your family doing In-law IT.  These days it can be dreadfully easy: If at all possible, switch them to...

Mai Logic Licenses IBM's Elastic
Interface Technology For Its Articia
Chipset Family and Teron Series Systems
in Support of PowerPC 970 Microprocessor
Family.

Mai Logic Licenses IBM's Elastic
Interface Technology For Its Articia
Chipset Family and Teron Series Systems
in Support of PowerPC 970 Microprocessor
Family. 01/03/2004 02:34 AM
Mai Logic Licenses IBM's Elastic Interface Technology For Its Articia Chipset Family and Teron Series Systems in Support of PowerPC 970 Microprocessor Family.

Microsoft to Support Both Intel and AMD
With Extended Systems Family

Microsoft to Support Both Intel and AMD
With Extended Systems Family 02/18/2004 09:34 AM
Microsoft says that its Windows XP 64-Bit Edition for 64-Bit Extended Systems and Windows Server 2003 for 64-Bit Extended Systems, will also support Intel's extended processors.

Jackson Family, Fans Plan Show of
Support (AP)

Jackson Family, Fans Plan Show of
Support (AP) 01/11/2004 10:27 PM
AP - Michael Jackson's family, friends and fans are planning a massive show of support when the pop superstar is arraigned on child molestation charges late this week.

Ashling: support for PowerPC based
MPC5500 family

Ashling: support for PowerPC based
MPC5500 family 07/09/2004 11:38 AM
ECE Jul 9 2004 3:45PM GMT

Embedded Planet Announces Support for
Freescale’s PowerQUICC™ II Pro Family

Embedded Planet Announces Support for
Freescale’s PowerQUICC™ II Pro Family 06/24/2005 09:50 PM
PrPMC Single Board Computer Supporting MPC8343 and MPC8347 Processors [PRWEB Jun 23, 2005]

Embedded Planet Announces Support for
PowerQUICC™ III Family from Freescale

Embedded Planet Announces Support for
PowerQUICC™ III Family from Freescale 06/24/2005 09:50 PM
PrPMC Single Board Computer Supporting MPC8540, MPC8541E, MPC8555E, and MPC8560 Processors [PRWEB Jun 23, 2005]

High-tech solution for family splits

High-tech solution for family splits 07/07/2004 11:06 AM
Melbourne Age Jul 7 2004 3:37PM GMT

Edward C. Baig: Personal Tech - Family
tree research can be addictive fun
(USATODAY.com)

Edward C. Baig: Personal Tech - Family
tree research can be addictive fun
(USATODAY.com) 09/23/2004 09:16 AM
USATODAY.com - Family tree research can be addictive fun. With my long-lost relative's assistance, help from closer kin and the latest version of Family Tree Maker software, I've been identifying the branches of a Baig family tree.

Green Hills Software Extends Support for
Analog Devices Blackfin Processor Family
to Include Memory Protected INTEGRITY
RTOS

Green Hills Software Extends Support for
Analog Devices Blackfin Processor Family
to Include Memory Protected INTEGRITY
RTOS 09/15/2004 02:01 AM
Best- in-Class RTOS Meets Requirement of Low-Power, High-Volume Applications [PRWEB Sep 15, 2004]

Tech Support

Tech Support 05/27/2004 12:23 PM
ABCNEWS.com May 27 2004 3:53PM GMT

Tech support (with a Jr. SA future)

Tech support (with a Jr. SA future) 04/26/2004 07:03 PM
- United States, PA, Wayne (2004-04-26)

The New Voice of Tech Support

The New Voice of Tech Support 12/24/2003 06:33 AM
Once the gift wrap is off, a call to customer service is almost sure to follow. Companies turn to voice-recognition technology to cut costs and help customers get up and running. By Ryan Singel.

What Does Offshoring Mean for Tech
Support?

What Does Offshoring Mean for Tech
Support? 04/22/2004 09:06 AM

"The New Voice of Tech Support"

"The New Voice of Tech Support" 12/26/2003 02:57 PM

TECH SUPPORT in TORONTO

TECH SUPPORT in TORONTO 05/14/2004 12:20 PM
Skymarx - Canada, Ontario, Toronto (2004-05-14)

When Everything Is Computerized...
Everything Needs Tech Support

When Everything Is Computerized...
Everything Needs Tech Support 04/12/2005 02:01 PM
It's no secret that more and more stuff around us every day is getting computerized, but how that's going to impact our everyday lives doesn't always get that much attention. One of the more interesting elements of an increasingly high tech society is that we're going to need a lot more tech support -- and it's not going to be acceptable to wait 45 minutes on hold (with crappy hold music) to talk to someone overseas who doesn't understand the problem and can't do anything to help. Business Week is talking about the old Maytag repair guy, and how appliances are going high tech in a big way. Of course, the old Maytag repair guy isn't going to be able to fix your washing machine when its software crashes -- and with our chang ing views on quality, you can be pretty sure that today's washing machines won't last as long as the ones you bought a few decades ago. So is it any surprise that tech companies are gearing up to get into spaces that might seem a little out of place for them? IBM announced today an automotiv e diagnostics solution to help deal with increasingly computerized cars. What IBM has realized is that, increasingly, cars are computers -- and if they're 100% focused on being in the IT services business, they need to go where computers are going. So, perhaps it's only a matter of time before you end up calling IBM to come service your washing machine as well. Actually, hopefully, the washing machine will do the calling itself.

Working for yourself with tech support?

Working for yourself with tech support? 07/22/2004 11:04 AM
I've spend 10 hours so far trying to get my laptop to work with a linksys wireless card. Their support is good because they have chat (I like chat support, even though it's often slow, at least you can ask questions), but we haven't been able to fix it. I'm ...

Get a gift--and a tech support headache

Get a gift--and a tech support headache 12/24/2004 12:40 PM
ZDNet Dec 23 2004 12:32PM GMT

I want to help answer your tech support
questions!

I want to help answer your tech support
questions! 04/06/2005 11:54 AM
Hi Dave. I really love what you’re doing with your AskDaveTaylor Web site and find it an amazing source of valuable and interesting information. Great job! However, unless you are completely omniscient, I imagine that you must get many more questions than you can actually answer, so I’d like to find out if I can help out? I know Windows pretty well and enjoy doing online research too….

Direct and Related Links for 'I want to help answer your tech support questions!'

SMEs tempted with BT tech support

SMEs tempted with BT tech support 06/05/2005 11:41 PM
Not outsourced, not offshored

IT firms go low-tech to support
communities

IT firms go low-tech to support
communities 12/12/2003 11:12 PM
Sunday Times South Africa Dec 12 2003 10:12PM ET

iPod Tech Support -- The $399 Pyramid

iPod Tech Support -- The $399 Pyramid 08/05/2004 06:05 PM
Eh? So Apple doesn't suppor third-party headphones, I pondered. By Jonathan Seff, Macworld (via MyAppleMenu)

Dumb tech-support explanations

Dumb tech-support explanations 05/21/2004 06:49 AM
Great open-mic question on Ask Slashdot: what's the worst bullishit "explanation" you've ever gotten from tech support?

My cable modem connection had stopped work. Given my ISPs track record, this was unremarkable, but after it continued for 2 days, I decided to call the tech support number. After supplying my ID number, the support person told me that my connection was intentionally shut off because I was broadcasting a widely-circulated Windows virus. I promptly informed the tech support person that I did not use the Windows operating system on any of my computers, and that I could not possibly have the virus I was accused of having.

The support rep immediately told me that I had the virus, and that they would not turn my connection back on until I jumped through their anti-virus hoops. I argued for almost 10 minutes with this neophyte that I could not use their Windows anti-virus on my Linux systems, and that even if I could, it would not do a damn bit of good. Did it matter? Of course not.

Finally, in order to get my connection back on, I agreed to perform their anti-virus tricks "to the best of my ability", and install Windows just so I could "remove the virus" from my system. The rep actually thought this was an excellent resolution to the problem, but for some reason didn't believe I would actually do it (could have been my vehement renouncements against the entirety of Microsoft's products). After another 5 minutes of cajoling, I convinced her to turn my connection back on so I could get the anti-virus tools, and access Windows Update.

Link

NTL outsources broadband tech support to
IBM

NTL outsources broadband tech support to
IBM 06/18/2004 04:55 AM
500 on the move

Tech Support Levels Dropping

Tech Support Levels Dropping 08/27/2004 01:22 PM
Slashdot Aug 27 2004 1:15PM GMT

Worst Tech Support Ever By Apple

Worst Tech Support Ever By Apple 07/01/2004 05:28 AM
This person doesn't deserve this kind of treatment from Apple support, who have mailed him the wrong kind of RAM three times in a row.
Actually, nobody deserve this kind of treatment.

Developer / Support Tech / Manager

Developer / Support Tech / Manager 04/04/2005 06:42 PM
Skymarx Solutions - Canada, Alberta, Canmore (2005-04-04)

Worst Explanation From Tech Support?

Worst Explanation From Tech Support? 05/20/2004 11:16 PM

More R&D Support for Defense, Less
for Health and Tech

More R&D Support for Defense, Less
for Health and Tech 04/22/2004 06:44 PM
Crunched by the budget deficit and the Iraq war, the government R&D budget is growing but research dollars are increasingly allocated for defense purposes.

Transmeta To Support "NX" Security Tech

Transmeta To Support "NX" Security Tech 05/17/2004 04:24 PM
Transmeta Corp. said future microprocessors from the company would support the "NX" security protocol due from Microsoft Corp. in Windows XP Service Pack 2.

TX Linux Sysadmin / Tech Support

TX Linux Sysadmin / Tech Support 08/01/2004 08:22 AM
Manage Linux server infrastructure and provide technical support and pre-sales assistance.

2004-07-20T14:43:52 Working for yourself
with tech support?

2004-07-20T14:43:52 Working for yourself
with tech support? 07/20/2004 09:29 AM

I've spend 10 hours so far trying to get my laptop to work with a linksys wireless card. Their support is good because they have chat (I like chat support, even though it's often slow, at least you can ask questions), but we haven't been able to fix it. I'm sure someone who knows their stuff and with access to the computer could fix it in 15 minutes.

Working for yourself is great, but where do you get tech support when you need it? I'd happily pay someone to fix this, just don't know where to go. If you work for yourself, how do you deal with this? Any pointers?

I'm at the point where I'm considering buying another laptop, or re-installing XP from scratch, both way too painful for something stupid like this. Am I going to just have to deal with it and spend 10% of my time wasted trying to fix things like this?

Wired News: The New Voice of Tech
Support

Wired News: The New Voice of Tech
Support 12/25/2003 05:34 AM
Retailers annually dread the post-Christmas rush .. The New Voice of Tech Support

wired.com/news/holidays/0,1882,61696,00.html?tw=wn_tophead_4
track this site | 4 links

Dell cancels Indian tech support

Dell cancels Indian tech support 12/02/2003 09:56 AM
China Daily Dec 2 2003 9:06AM ET

Spyware Becoming Worst Tech Support
Problem

Spyware Becoming Worst Tech Support
Problem 05/07/2004 10:26 AM

Microsoft ending tech support for
Windows 98

Microsoft ending tech support for
Windows 98 12/13/2003 05:23 PM
CTV.ca Dec 13 2003 4:19PM ET

iPod Tech Support -- Second Time's A
Charm

iPod Tech Support -- Second Time's A
Charm 08/06/2004 10:21 PM
Having a person who can actually see (or in my casee, hear) the problem you're having can be much more effective than just talking to someone on the phone. By Jonathan Seff, Macworld (via MyAppleMenu)

Microsoft Ending Tech Support for
Windows 98

Microsoft Ending Tech Support for
Windows 98 12/13/2003 01:50 PM
Red Nova Dec 13 2003 12:31PM ET
Grok Description matches for Ross on Family Tech Support
GrokA matches for Ross on Family Tech Support

Ross on Family Tech Support

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