Talk2Rep Call Centers Launches IQDIAL Voice Broadcasting Services for Large Retail and Healthcare Provider
Grok Headline matches for Talk2Rep Call Centers Launches IQDIAL Voice Broadcasting Services for Large Retail and Healthcare Provider
I4 Commerce, Retail Decisions sign large
retail chains for payment services
I4 Commerce, Retail Decisions sign large
retail chains for payment services
09/21/2004 04:26 PMInternetRetailer.com Sep 21 2004 7:58PM GMT
Large European Healthcare Provider
Boosts IT Efficiency With Altiris®
Lifecycle Management Software
Large European Healthcare Provider
Boosts IT Efficiency With Altiris®
Lifecycle Management Software
03/14/2005 05:35 PMIndiana Firm Launches Voice over IP
(VoIP) Service, Partners with Covad for
Virtual PBX, Call Management, and Data
Services with QOS Standards and SLA's
Indiana Firm Launches Voice over IP
(VoIP) Service, Partners with Covad for
Virtual PBX, Call Management, and Data
Services with QOS Standards and SLA's
02/05/2005 09:22 PMCompStar Technologies has been appointed a Voice over IP (VoIP)
partner by Covad. Indianapolis and South Bend, Indiana, will be the
sites for free VoIP seminars. Offerings include virtual phone switch
(also called IP Centrex or outsourced PBX) services. [PRWEB Feb 4,
2005]
Veraz Networks launches Call Center
Network Compression solution for
multi-city contact centers
Veraz Networks launches Call Center
Network Compression solution for
multi-city contact centers
03/23/2005 04:51 AMZDNet India Mar 23 2005 9:43AM GMT
European Connection, Inc. Announced
Today the Acquisition of VoipAge
Telecommunications, LLC of Mobile
Alabama a Global Provider of Wholesale
and Retail VoIP Services
European Connection, Inc. Announced
Today the Acquisition of VoipAge
Telecommunications, LLC of Mobile
Alabama a Global Provider of Wholesale
and Retail VoIP Services
06/06/2004 03:26 AMEuropean Connection, Inc. (ECI) expanded its existing services with
the acquisition of VoipAge Telecommunications, LLC., including its
retail division that offers telephone calling cards and VoIP-based
dial tone service over broadband to its customers. Features include
high quality, reliability, and security, automatic failsafe to local
line and 911 access. [PRWEB Jun 6, 2004]
Fastlink launches the Internet provider
'Link' to introduce new high tech
services to the Jordanian market
Fastlink launches the Internet provider
'Link' to introduce new high tech
services to the Jordanian market
03/17/2005 03:49 AMAME Info Mar 17 2005 7:53AM GMT
DSC Expands Emergency Broadcast and
Voice Broadcasting Network
DSC Expands Emergency Broadcast and
Voice Broadcasting Network
03/14/2005 04:44 PMDatabase Systems Corp. (DSC) has expanded its emergency calling
capacity by opening a new call facility in California. Additionally
DSC has finalized an agreement for additional telecom resources. This
provides much greater capacity and also ensures both redundancy and
security for its emergency broadcast clients and subscribers. [PRWEB
Mar 7, 2005]
Leading healthcare provider to save over
$1.9m by switching to Macro 4 software
Leading healthcare provider to save over
$1.9m by switching to Macro 4 software
03/08/2004 11:20 PMSunday Times South Africa Mar 9 2004 3:17AM GMT
Black eye for large Microsoft solution
provider
Black eye for large Microsoft solution
provider
07/29/2004 01:32 AMIf I read this story correctly, a prominent Microsoft solution
provider recently received a big black eye in Florida. BearingPoint
(formerly KPMG Consulting) took hundreds of millions of dollars from
the U.S. Veterans Administration to develop a computer system that...
Voice Browser Call Control: CCXML 1.0
Last Call Published
Voice Browser Call Control: CCXML 1.0
Last Call Published
04/30/2004 10:43 AM2004-04-30: The Voice Browser Working Group has published a Last Call
Working Draft of Voice Browser Call Control: CCXML Version 1.0
including major updates. CCXML, the Call Control eXtensible Markup
Language, provides telephony call control support for VoiceXML and
other dialog systems. Comments are welcome through 28 May. Visit the
Voice Browser home page. (News archive)
US leaders call for better use of IT in
healthcare
US leaders call for better use of IT in
healthcare
06/23/2004 11:01 AMComputer Weekly Jun 23 2004 3:16PM GMT
Voxeo and Voice Architects Announce
Voice User Interface Design, Analysis
and Tuning Services
Voxeo and Voice Architects Announce
Voice User Interface Design, Analysis
and Tuning Services
09/16/2004 03:12 AMVoxeo Corporation, the leading standards-based VoiceXML and CCXML IVR
platform provider, and Voice Architects, the leading provider of
speech interface design, development, and optimization services,
announced at the SpeechTEK 2004 conference today a partnership to
deliver a suite of valuable Voice User Interface (VUI) services to
Voxeo's enterprise IVR customers and Evolution IVR developers. [PRWEB
Sep 16, 2004]
U.S. Call Centers Declining
U.S. Call Centers Declining
08/28/2004 07:49 AMTechzonez Aug 28 2004 11:27AM GMT
GTESS to Provide New Strategic
Outsourcing Services to Healthcare
Industry, Duplicate Claims Detection
added to existing business process
outsourcing services
GTESS to Provide New Strategic
Outsourcing Services to Healthcare
Industry, Duplicate Claims Detection
added to existing business process
outsourcing services
06/14/2004 03:36 AMGTESS Corporation, a leading provider of business process outsourcing
services for the healthcare industry, today announced the addition of
Duplicate Claims Detection to its front-end claim-processing service
suite. GTESS offers strategic outsourcing services to managed care
organizations and benefit administrators. The company’s claims
management services enable the healthcare industry to gain quality and
service improvements while focusing on strategic initiatives and
positively impacting their bottom line. [PRWEB Jun 14, 2004]
Call Centers Ride Out Disaster
Call Centers Ride Out Disaster
01/04/2005 06:25 AMSome U.S. customer support lines outsourced to India experienced a
brief failure in service following the deadly Asian tsunami, but
economists say U.S. companies won't have to move their call centers.
By Elisa Batista.
US Call Centers Move to Canada
US Call Centers Move to Canada
08/27/2004 03:48 PMtheWHIR Aug 27 2004 7:59PM GMT
MedValue, the Leading Provider of
Medical Claims Processing Services Signs
up two California-based Management
Services Organizations (MSO) as New
Clients
MedValue, the Leading Provider of
Medical Claims Processing Services Signs
up two California-based Management
Services Organizations (MSO) as New
Clients
06/17/2005 03:42 PMMedValue’s Paper Claims to EDI Conversion service saves clients’
between 30% to 40% of their existing costs of processing paper claims.
The word is getting out and MSOs are transitioning the front-end of
their paper claims processing to MedValue at a rapid pace every month.
[PRWEB Jun 15, 2005]
Virtual Call Centre Provider Offers
Unique Chance to Win a Call Centre from
CallCentreVoice.com
Virtual Call Centre Provider Offers
Unique Chance to Win a Call Centre from
CallCentreVoice.com
03/17/2005 04:13 AMi-CALL (a Division of Call Centre Recording Ltd) is pleased to
announce “The launch of a fantastic new sponsorship agreement between
i-CALL.co.uk and CallCentreVoice.com” [PRWEB Mar 17, 2005]
I.B.M. Plans to Buy an Indian Owner of
Call Centers
I.B.M. Plans to Buy an Indian Owner of
Call Centers
04/09/2004 04:03 PMI.B.M. said it would acquire Daksh eServices, the third-largest
outsourcing company in India with call centers providing technical
support and customer care services.
Offshoring threat downplayed for UK call
centers
Offshoring threat downplayed for UK call
centers
08/05/2004 12:41 PMAs in the United States, many in the tech sector are tuned to the
trend of moving jobs overseas.
911 Call Centers Won't Be Ready For E911
Deadline
911 Call Centers Won't Be Ready For E911
Deadline
02/10/2004 04:48 AMLast year we had a story about how the money that NY was supposedly
collecting for E911 service (so police have the ability to locate
mobile phone callers), was instead put into
"dry
cleaning bills, ballpoint pens, travel, car leases, grounds
maintenance for precincts and winter boots." In response to this
revelation, a bill was introduced in Congress to
give more
money to governments that don't divert the funds. You read that
right, the plan to save the system was to
give more money to
governments that actually do what they're supposed to - rather than
throwing away money on other things. So, is it really any surprise to
find out now that a new study shows that 50% of all 911 emergency call
centers
won't be ready in time for the deadline? Apparently, they
need more money. Perhaps if they hadn't squandered the money
specifically earmarked for this purpose there wouldn't be a problem.
It sounds like many of the call centers haven't even started the
process of getting ready, despite knowing about the deadline for many
years. The wireless carriers have fulfilled their end of the bargain
and should all be ready when the December 31, 2005 deadline hits.
It's just the local governments that have been ignoring the mandate in
favor of spending money elsewhere. In the meantime, don't be
surprised if the E911 fees on your mobile phone bill go up as the
local governments need to make back all the money that went into those
boots and ballpoint pens. Hope those new boots are comfy and the
ballpoint pens write smoothly.
Offshoring an inappropriate choice for
call centers
Offshoring an inappropriate choice for
call centers
04/01/2005 06:28 AMA few weeks ago, I discussed some of the things to think about when
considering outsourcing - specifically offshoring. I noted that, among
other things, language and culture barriers were an issue you
definitely needed to take into consideration.
Indian call centers: cracks begin to
show
Indian call centers: cracks begin to
show
10/30/2003 07:07 AMHigh rate of attrition
Ecommerce Vendor Adopts VOIP for Call
Centers
Ecommerce Vendor Adopts VOIP for Call
Centers
04/03/2005 07:39 PMTurk.Internet.com Apr 3 2005 10:11PM GMT
Firms Use Nurses in Call Centers to Stop
'Sickies' (Reuters)
Firms Use Nurses in Call Centers to Stop
'Sickies' (Reuters)
06/28/2004 09:38 AMReuters - Employees planning a sickie might think
twice if they have to explain themselves to a nurse, according
to a British management firm.
iCue Corp Poised for Rapid Web Based Fax
and Email Broadcasting Services Growth
iCue Corp Poised for Rapid Web Based Fax
and Email Broadcasting Services Growth
09/23/2004 03:02 AMNew Marketing Manager joins iCue Corp (Philadelphia area) to lead
growth of iSendit.com's web based Internet faxing and email
broadcasting services. [PRWEB Sep 23, 2004]
MCI Upgrades Data Centers with More
Services, Security
MCI Upgrades Data Centers with More
Services, Security
05/19/2004 02:52 PMThe company builds on its acquistion of Digex with the advanced data
centers, in which customers have limited access to equipment, on-site
technical support and a range of IP bandwidth options.
IASIS Healthcare to Broadcast Its Fiscal
Second Quarter 2005 Conference Call Live
on the Internet
IASIS Healthcare to Broadcast Its Fiscal
Second Quarter 2005 Conference Call Live
on the Internet
04/18/2005 02:04 PMBusiness Wire UK Apr 18 2005 6:41PM GMT
Leading Local Provider of Voice and Data
Networks Changes Name to Jungle Logic
Leading Local Provider of Voice and Data
Networks Changes Name to Jungle Logic
09/18/2004 03:29 AMA leading local provider of voice and data technology for businesses
of all sizes has a new look. Prairie Fire Communications has changed
their name to Jungle Logic. [PRWEB Sep 18, 2004]
Workers at Indian call centers are
learning how to fake being American to
provide better tech support
Workers at Indian call centers are
learning how to fake being American to
provide better tech support
08/03/2004 07:40 AMOne good thing about outsourcing to InJA: we export our
headaches
latimes.com/business/la-fi-centers2aug02,1,4374833.story?c
oll=la-home-headlines
track this
site | 3 links
Beverly Launches Online University for
Healthcare Professionals
Beverly Launches Online University for
Healthcare Professionals
08/15/2004 02:32 AMBradenton, Florida. Beverly Healthcare, a leading provider of
healthcare services to the elderly, has launched Beverly University —
an online continuing education program for its nursing home
administrators and nurses. The proprietary Internet Learning
Management System — located at www.BeverlyUniversity.com — was created
by Care2Learn, a national provider of online continuing education for
healthcare providers specific to the post-acute care industry. The
courses are provided at no cost to the Beverly employees enrolled in
order to assist them in maintaining their licenses. Contact Vikki
Dibble -vikki@care2learn.com [PRWEB Aug 15, 2004]
Retail Pharmacies Call for Connectivity
Retail Pharmacies Call for Connectivity
07/28/2004 09:30 AMThe retail pharmacy association says recent government policy will
encourage electronic prescribing, but strong pushes could alienate
physicians.
LOGICTREE WINS LARGE CONTRACT FOR
TELECOM EGYPT -- Voice Automated DA
System to Be the Largest in Middle East
LOGICTREE WINS LARGE CONTRACT FOR
TELECOM EGYPT -- Voice Automated DA
System to Be the Largest in Middle East
08/20/2004 02:54 AMLogicTree Corporation announced today the win of a major contract to
provide the voice automation platform for Telecom Egypt’s national
directory assistance (DA) and automated DA services. “This deployment
will be the largest automated directory assistance system in the
Middle East,” said Fred Korangy, president and CEO of LogicTree.
“With this win we will become the largest provider of directory
assistance systems in the Arabic-speaking world.” [PRWEB Aug 20, 2004]
VoIP provider dusts off free-call
strategy
VoIP provider dusts off free-call
strategy
06/07/2004 08:28 PMChinese websites call for large-scale
weekend protests against Japan (AFP)
Chinese websites call for large-scale
weekend protests against Japan (AFP)
04/14/2005 01:50 AMAFP - Chinese anti-Japanese websites and Internet discussion forums
called for a second wave of massive protests against Japan this
weekend in cities across the country.
• China websites call for large weekend
anti-Japan protests; g
• China websites call for large weekend
anti-Japan protests; g
04/14/2005 09:15 AMNewshub.com - Thu Apr 14, 11:49 am GMT
Curative Health Services to Present at
the Lehman Brothers Eighth Annual Global
Healthcare Conference
Curative Health Services to Present at
the Lehman Brothers Eighth Annual Global
Healthcare Conference
03/22/2005 05:08 PMMarket Wire Mar 21 2005 11:59PM GMT
The Call to Voice
The Call to Voice
12/28/2004 07:17 PMLarge companies will have a tougher time at dominating the VOIP
market.
Cheap international call - internet
phone - long distance provider
Cheap international call - internet
phone - long distance provider
08/27/2004 02:04 PMFree International Call.Offers a voip call system that is free of
charge. Call the world for free [PRWEB Aug 26, 2004]
Grok Description matches for Talk2Rep Call Centers Launches IQDIAL Voice Broadcasting Services for Large Retail and Healthcare Provider
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ATI revenues rise on PC card sales
ATI revenues rise on PC card sales
12/22/2004 01:43 AMGraphics card and chip maker ATI Technologies Inc. on Tuesday reported
the results for the first quarter of its fiscal year 2005, which ended
November 30, 2004. The company reported revenues of US$613.9 million,
a 30.7 percent increase for the same quarter a year ago. Net income
for the quarter was $71.4 million; net income per share was $0.28. ATI
exited the quarter with $620.6 million in cash.
Symbian revenues, device sales rise
Symbian revenues, device sales rise
08/04/2004 09:54 AMSmart phone demand on the up
US Sales Drive Up SAP's License Revenues
(Reuters)
US Sales Drive Up SAP's License Revenues
(Reuters)
04/22/2004 02:33 AMReuters - Germany's SAP reported its first
quarterly rise in license revenues in almost three years on
Thursday, driven by strong sales in the United States as
corporate software spending increased.
Despite the 2003 economic troubles in
Latin America, Internet user numbers
have continued to display one of the
world’s best growth rates and annual
Internet access revenues are expected to
surpass US$5.3 billion by 2008
Despite the 2003 economic troubles in
Latin America, Internet user numbers
have continued to display one of the
world’s best growth rates and annual
Internet access revenues are expected to
surpass US$5.3 billion by 2008
07/21/2004 02:45 AMResearch and Markets are delighted to announce the addition of 2004
Telecoms in Latin America - Overviews and Company Profiles to their
offering [PRWEB Jul 21, 2004]
Infosys's Annual Sales Exceed $1 Billion
Infosys's Annual Sales Exceed $1 Billion
04/13/2004 06:24 PMInfosys Technologies, the bellwether of the Indian software-services
industry, posted more than $1 billion in annual sales.
Chip biz raises annual sales forecast by
$8bn
Chip biz raises annual sales forecast by
$8bn
11/06/2003 06:28 AMThe Register Nov 6 2003 5:48AM ET
Indian Services Giant Hits $1 Billion in
Annual Sales
Indian Services Giant Hits $1 Billion in
Annual Sales
04/14/2004 02:27 AMInfosys Technologies, the bellwether of the Indian software-services
industry, posted more than $1 billion in annual sales.
Innovative Businesswoman Brings Annual
Sales Rally To Distributors' Homes
Innovative Businesswoman Brings Annual
Sales Rally To Distributors' Homes
06/17/2005 04:41 PMIn an effort to make annual training, support, and recognition meeting
widely available to distributors across the USA and Canada, Karen
Clark, Director of Consultant Development with The Story Teller,
creates a "Virtual Rally," entirely online and accessible from home.
Consultants attend training sessions in chat room and "walk away"
energized, motivated, and informed. [PRWEB Jun 17, 2005]
NM Internet Association Annual Industry
Awards and New Board Presented at Annual
Meeting
NM Internet Association Annual Industry
Awards and New Board Presented at Annual
Meeting
06/29/2004 02:19 AMThe New Mexico Internet Professionals Association (NMIPA), a
non-partisan, statewide association of professionals with interests in
the Internet and Internet-related activities, announces new board
members and recipients of its annual industry awards. [PRWEB Jun 29,
2004]
Cube Management Sales Consultants:
Increase Sales Online With Sales
Consulting and Sales Acceleration
Cube Management Sales Consultants:
Increase Sales Online With Sales
Consulting and Sales Acceleration
12/19/2004 03:14 PMA long-term, ongoing Search Engine Optimization Campaign is a critical
step in your efforts to bulk up your company’s online lead generation
program. [PRWEB Dec 15, 2004]
Longmont Area Economic Council Releases
Annual Industry Survey Results; Annual
report surveys industry in Boulder and
Weld Counties
Longmont Area Economic Council Releases
Annual Industry Survey Results; Annual
report surveys industry in Boulder and
Weld Counties
07/13/2004 03:18 AMThe Longmont Area Economic Council has released its 2004 Existing
Industry Report, a survey of Longmont's industrial base of 235 primary
employers that provide more than 13,000 jobs, with 169 (72 percent) of
the companies located in Boulder County, and 68 (28 percent) located
in Weld County. [PRWEB Jul 13, 2004]
Softlink America Announces 1st Annual
Softlink Award -- $100,000 Annual Grant
Softlink America Announces 1st Annual
Softlink Award -- $100,000 Annual Grant
06/04/2004 02:46 AMLeading Library Automation Software Company Announces Annual Grant
Program Worth Up To $100,000 [PRWEB Jun 4, 2004]
Sales Outsourcing Provider, Sales
Partnerships Agrees to Provide Sales
Outsourcing Services to Tech Leader
Level 3 Communications
Sales Outsourcing Provider, Sales
Partnerships Agrees to Provide Sales
Outsourcing Services to Tech Leader
Level 3 Communications
03/28/2005 03:27 AMSalaes Outsourcing Provider, Sales Partnerships, Inc. agrees to
provide sales outsourcing services to Colorado-based Level 3
Communications. [PRWEB Mar 28, 2005]
ATI income down, revenues up
ATI income down, revenues up
03/21/2003 09:12 AMGot to watch those exceptional items, guys
Turks aim to get revenues right
Turks aim to get revenues right
07/06/2004 11:18 PMSunday Times South Africa Jul 7 2004 3:10AM GMT
L.A. to Sue Calif. Over Lost Car Tax
Revenues
L.A. to Sue Calif. Over Lost Car Tax
Revenues
12/16/2003 11:11 PMReuters via Wired News Dec 16 2003 10:31PM ET
BT results see revenues falter
BT results see revenues falter
07/29/2004 01:41 PMZDNet UK Jul 29 2004 4:36PM GMT
Storage revenues increase in Q2
Storage revenues increase in Q2
09/02/2004 02:00 PMThe latest storage numbers are in and -- big surprise -- storage
spending is up.
HP claims $2.5B in Linux revenues
HP claims $2.5B in Linux revenues
01/16/2004 10:58 AMHewlett-Packard Co. (HP) reported Thursday a 40 percent increase in
revenue from the sale of servers equipped with the open-source Linux
operating system and services to support them.
ATi reports record revenues
ATi reports record revenues
12/19/2003 02:38 PMWi-Fi Surpasses $1B in Quarterly
Revenues
Wi-Fi Surpasses $1B in Quarterly
Revenues
08/27/2004 01:39 PMResearchers at In-Stat/MDR report that the world market for Wi-Fi
hardware is going the way of Ethernet, with embedded adapters
supplanting add-in cards.
Even as DVD Revenues Continue to
Increase....
Even as DVD Revenues Continue to
Increase....
05/04/2004 01:04 AMConsumer
Frustration
"Maybe it's just me, but I am frustrated by movies on DVD. It seems
that the makers of the DVDs have a lot more control over my viewing
experience than I do. Lately when I insert a DVD and attempt to play
it I am directed to coming attractions. In some cases I can't even
fast forward through them, and must skip chapters instead. When I hit
the Menu button I am forced to endure a sequence from the movie before
the actual menu appears.
DVDs represent an additional revenue stream for movie companies. I
have purchased the DVD. When does the movie company believe that they
should control my viewing experience? Is it strange of me to expect
that when I give the player a command, it should do it, as opposed to
letting someone else dictate what I can do?...
Perhaps the movie companies might give a thought as to what the
consumer actually wants." [larry
borsato]
Motorola revenues reach US$8.7 bil. in
2Q
Motorola revenues reach US$8.7 bil. in
2Q
07/21/2004 02:29 PMTelecoms.com Jul 21 2004 6:09PM GMT
Orange revenues up, capex down
Orange revenues up, capex down
10/30/2003 07:07 AMLooking after the parent
MSN Looks to Subscription Gaming for New
Revenues
MSN Looks to Subscription Gaming for New
Revenues
04/22/2004 06:44 PMMSN rolls out a minor upgrade to MSN Messenger and introduces four new
online games as part of the launch.
Revenues up at UK chip designer
Revenues up at UK chip designer
04/20/2004 02:58 AMARM Holdings gives an upbeat outlook for the semiconductor sector as
it reports better-than-expected profits and revenues.
Yahoo! doubles revenues but it's not
enough
Yahoo! doubles revenues but it's not
enough
07/08/2004 07:10 AMPC Pro Jul 8 2004 12:00PM GMT
NEWS BRIEF: Microsoft revenues surge 17%
NEWS BRIEF: Microsoft revenues surge 17%
04/26/2004 06:19 AMInternet Ad Revenues Nearing A New High
Internet Ad Revenues Nearing A New High
05/23/2004 07:44 PMFinancial Express,India-17 minutes ago ... And of course, there’s the
Google factor. The Mountain View, Calif, search engine company booked
nearly $1 billion in revenue ...
Talk2Rep Call Centers Launches IQDIAL Voice Broadcasting Services for Large Retail and Healthcare Provider