XML standards for global customer information management (DM Review)

Grok Headline matches for XML standards for global customer information management (DM Review)

Dendrite selects Firstlogic technology
for customer information management

Dendrite selects Firstlogic technology
for customer information management 04/15/2005 11:11 PM
Computer Business Review Apr 16 2005 3:34AM GMT

AMCOL International Corporation Deploys
Global Microsoft® SharePoint™-based
Environment, Health and Safety
Management Information System from KMI

AMCOL International Corporation Deploys
Global Microsoft® SharePoint™-based
Environment, Health and Safety
Management Information System from KMI 06/24/2005 04:12 PM
AMCOL International Corporation is deploying a global Environment, Health and Safety Management Information System (EMIS) based on integrated Microsoft® SharePoint™, SQL and .NET technology. The system includes Incident Tracking, Compliance Management and Corrective/Preventive Actions Tracking and will be expanded in 2006 to include Training and Audit Management. The system is being implemented by Knowledge Management Innovations, LLC (KMI). [PRWEB Jun 23, 2005]

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention 04/08/2005 05:09 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) software and services solutions, today announced that Aon Reed Stenhouse Inc. has implemented its Customer Experience Management Suite in order to demonstrate its commitment to being a transparent, client-centric organization. [PRWEB Apr 8, 2005]

Enhanced HRToolbox Helps Companies
Administer Rising Number of Short-Term
Global Assignments. Product Streamlines
Complexity of Global Workforce
Management

Enhanced HRToolbox Helps Companies
Administer Rising Number of Short-Term
Global Assignments. Product Streamlines
Complexity of Global Workforce
Management 04/08/2005 04:55 AM
In response to the growing trend of short-term global assignments, HRToolbox, Inc., has unveiled a newly-enhanced version of its namesake solution that streamlines the entry of common information tracked for short-term assignments. [PRWEB Apr 8, 2005]

Global standards vital to ICT
development

Global standards vital to ICT
development 12/10/2003 11:22 PM
Sunday Times South Africa Dec 10 2003 10:46PM ET

Standards for Distributed Information
Architecture

Standards for Distributed Information
Architecture 09/25/2002 05:40 AM

Comcast Sued for Disclosing Customer
Information

Comcast Sued for Disclosing Customer
Information 04/15/2005 06:14 PM
Comcast Corp., the top U.S. cable television network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed on Thursday. In a lawsuit filed in King County, Washington, Dawnell Leadbetter said that she was contacted by a debt collection agency in January and told to pay a $4,500 for downloading copyright-protected music or face a lawsuit for hundreds of thousands of dollars.

News source: Reuters

Read full story...

BankRI customer information stolen along
with laptop

BankRI customer information stolen along
with laptop 12/19/2003 05:11 PM
A laptop owned by Fiserv with the names, addresses and Social Security numbers of 43,000 BankRI customers has been reported stolen.

Information Literacy Standards for
Science and Technology

Information Literacy Standards for
Science and Technology 01/04/2005 06:53 AM
Information Literacy Standards for Science and Technology (DRAFT)
ht tp://www.ala.org/ala/acrl/acrlstandards/infolitscitech.htm

Based on the ACRL Information Literacy Competency Standards for Higher Education, five standards and twenty-six performance indicators were developed. Each performance indicator is accompanied by one or more outcomes for assessing the progress toward information literacy of students of science and engineering or technology at all levels of higher education. This document is intended to be a living document with future opportunities for input from the community and is published here for broad professional review of this initial version.

HotFix Watch: Existing Management Pack
information may be lost when you import
a Management Pack in Microsoft
Operations Manager 2005

HotFix Watch: Existing Management Pack
information may be lost when you import
a Management Pack in Microsoft
Operations Manager 2005 12/28/2004 07:03 PM

Customer Information Tracker
20031206-2248 (Snapshot)

Customer Information Tracker
20031206-2248 (Snapshot) 12/07/2003 10:34 AM

Integrated Information Systems Improve
the Customer Experience

Integrated Information Systems Improve
the Customer Experience 06/21/2004 06:35 PM
Recently, I had two poor customer experiences that made me realize how important integrated information systems are to the customer...

Adeptia, Inc. Joins ACORD, a Global
Insurance Standards Organization

Adeptia, Inc. Joins ACORD, a Global
Insurance Standards Organization 07/27/2004 02:23 AM
Adeptia furthers commitment to Insurance industry by developing business process integration solutions based on ACORD standards. [PRWEB Jul 27, 2004]

Secure Customer Management Software

Secure Customer Management Software 01/18/2004 08:08 AM
0.2A Preview Released

Borland Joins Global Standards Group,
Refreshes Java Tool

Borland Joins Global Standards Group,
Refreshes Java Tool 08/13/2004 11:37 PM

HDI Issues Global Call for International
Certification Standards Committee
Volunteers

HDI Issues Global Call for International
Certification Standards Committee
Volunteers 04/14/2005 02:26 AM
HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, today issued a global call for applications from individuals seeking to share their knowledge for participation on HDI’s International Certification Standards Committee (ICSC) and related subcommittees. [PRWEB Apr 14, 2005]

XML Global releases new version of data
transformation engine (E-Business
Standards Today)

XML Global releases new version of data
transformation engine (E-Business
Standards Today) 06/18/2002 02:20 PM

Global Sourcing Information

Global Sourcing Information 07/27/2004 06:14 AM
Global Sourcing Information
http://w ww.nfap.net/researchactivities/globalsourcing/

A comprehensive listing of items of Interest in the Global Sourcing Debate from the National Foundation for American Policy. This has been added to Outsourcing/Offshoring Information and Resources Subject Tracer™ Information Blog.

Book Review: Web Standards Solutions

Book Review: Web Standards Solutions 07/11/2004 08:05 PM

If you've been following Dan Cederholm's SimpleQuiz series for any length of time, you'll be happy to note that his new book Web Standards Solutions is a full-length summary of the best practices that have evolved from it, and more.

Aon Reed Stenhouse Implements
ResponseTek's Customer Experience
Management Solution

Aon Reed Stenhouse Implements
ResponseTek's Customer Experience
Management Solution 04/10/2005 05:49 AM
BC Technology Apr 10 2005 9:34AM GMT

Network Synergy Inc Introduces Two New
Secure Customer Relationship Management
Channels.

Network Synergy Inc Introduces Two New
Secure Customer Relationship Management
Channels. 07/19/2004 03:17 AM
Network Synergy Inc implements new North American toll free telephone number, and secure live chat service on website. [PRWEB Jul 19, 2004]

Convergent Media Partners with IBM to
Build Customer Relationship Management
Platform

Convergent Media Partners with IBM to
Build Customer Relationship Management
Platform 02/18/2004 04:06 PM
BC Technology Feb 18 2004 8:08PM GMT

GOOD EXPANDS GLOBAL FOOTPRINT; ENTERS
CANADA Adds Financial Services Customer;
Signs First Four Canadian VARs

GOOD EXPANDS GLOBAL FOOTPRINT; ENTERS
CANADA Adds Financial Services Customer;
Signs First Four Canadian VARs 08/18/2004 02:34 AM
Good Technology expands internationally, opens a Canadian office. Adds Financial Services Customer; Signs First Four Canadian VARs [PRWEB Aug 18, 2004]

2004 Global Information Security Survey
Results

2004 Global Information Security Survey
Results 09/24/2004 11:08 AM

Microsoft Business Solutions Launches
Customer Relationship Management
Solution Globally

Microsoft Business Solutions Launches
Customer Relationship Management
Solution Globally 12/08/2003 11:36 AM
Microsoft Business Solutions today announced that Microsoft® Business Solutions Customer Relationship Management (CRM) 1.2 was released to manufacturing and will be generally available in 47 geographies worldwide starting in January 2004. To meet the needs of the international business community, Microsoft Business Solutions developed Microsoft CRM 1.2 in eight language versions in addition to U.S. English, beginning with International English, French, German, Italian and Spanish, to be closely followed by Brazilian Portuguese, Danish and Dutch.

GWA Global Address Management

GWA Global Address Management 05/12/2004 01:18 AM
Developer wanted

DMTF Grows to 3,000 Participants, Takes
Lead in Standards for Server Management,
Utility Computing and More

DMTF Grows to 3,000 Participants, Takes
Lead in Standards for Server Management,
Utility Computing and More 09/12/2004 02:16 PM
Investors Business Daily Sep 12 2004 6:33PM GMT

Unstructured Information Management

Unstructured Information Management 12/20/2003 07:31 AM
Unstructured Information Management by Robert D. Kugel of IntelligentBPM
http://www.intelligentbpm.com/feature/2003/12/0312feat2_1.shtml
This white paper, from Ventana Research, offers a lucid explanation of what "unstructured information" actually means, and why it will consume a significant amount of IT resources in the coming years. Structured data is the easily classified stuff -- names, addresses, zip codes, SKU numbers, etc. Unstructured data "does not readily fit into structured databases except as binary large objects (BLOBs)." Examples given include e-mails, multimedia files, document files.... Although these objects may have some structure -- e.g., an e-mail address -- they are not easily classified for storage in a structured format that makes a typical database happy. As the amount of this unstructured data increases exponentially, solutions are being sought; XMLis a big help because of its flexible tagging system. If this data cannot be efficiently stored and retrieved, it has little or no utility. The white paper identifies six potential components of a viable storage system: document management, Web content management, records management, digital rights management, collaboration, and image capture. All of these elements are emerging as critical, especially in light of today's more stringent regulatory environment (i.e., Sarban es-Oxley) which dictates compliance standards for information retention. (C urrent Cities December 2003)

Common vision EU backs efforts to build
a global information society

Common vision EU backs efforts to build
a global information society 12/08/2003 04:36 AM
BBC Dec 8 2003 4:03AM ET

PSC Partners With CIT Global to Enhance
Merchant Management

PSC Partners With CIT Global to Enhance
Merchant Management 03/17/2005 03:03 AM
Processors and ISO’s can now deliver superior merchant boarding and management services; business processes and regulatory compliance while dramatically reducing costs. [PRWEB Mar 16, 2005]

Couple-Three-Line Book Review:
"Designing with Web Standards" by
Jeffrey Zeldman

Couple-Three-Line Book Review:
"Designing with Web Standards" by
Jeffrey Zeldman 12/11/2003 04:52 PM
I spent the weekend with Zeldman's can't-put-it-down-despite-it-being-a-book-on-CSS "Designing with Web Standards". Now I've not been in the web design game since I gave up my little 1993 web design company (Hyper, Ink. was it's name) to help build an ISP, but this book really took me back. It was like learning HTML (and all that comes with it these days) all over again, and just as enjoyable as the first time. There was so much I put into immediate use in a new site I've been building.

Don't be mislead by the cover. The book is about as far from the dry read of an XHTML spec as you can get. Zeldman's thoroughly engrossing in his witty, lyrical, easy style. There are thrills the likes of inline <li>s (further exposition on A List Apart). CSS chills abound, as one might well expect in dealing with IE, Moz, Safari, and Opera: voice-family: "\"}\""; /* trick WinIE4/5 into thinking the rule is over */. You'll find adventure in the author's recounting of how things got this messy in the first place--"The Heartbreak of EMs" alone will leave you cold.

"Designing with Web Standards" is "The Pragmatic Programmer" for web design--at least from my humble vi-using, perl-hacking, designer-wanna-be p.o.v.

Travel industry XML specs released for
review (E-Business Standards Today)

Travel industry XML specs released for
review (E-Business Standards Today) 11/14/2002 12:26 PM

Xerox Canada Signs Three-Year Contract
Extension With ResponseTek Networks for
Customer Experience Management Solution

Xerox Canada Signs Three-Year Contract
Extension With ResponseTek Networks for
Customer Experience Management Solution 04/14/2005 04:33 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) solutions, today announced that Xerox Canada has signed a three-year contract extension for its CEM software suite to continue to effectively manage customer loyalty. [PRWEB Apr 14, 2005]

HP bolsters information lifecycle
management lineup

HP bolsters information lifecycle
management lineup 03/22/2005 07:27 PM
Hewlett-Packard beefed up its ILM (information lifecycle management) offerings today, delivering on some technology it demonstrated to customers last year.

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IBM and Oracle target product
information management

IBM and Oracle target product
information management 07/20/2004 06:06 AM
Computer Weekly Jul 20 2004 10:20AM GMT

Authoria to Acquire Advanced Information
Management

Authoria to Acquire Advanced Information
Management 05/07/2004 07:17 PM
The human resources software developer is gaining a company that provides integrated performance management and compensation management software.

Do not adopt OIS standards (Was: Public
Review of OIS Security Vulnerability
Reporting and Response Guidelines)

Do not adopt OIS standards (Was: Public
Review of OIS Security Vulnerability
Reporting and Response Guidelines) 07/05/2004 07:32 PM
Ferguson, Ann (Jul 05 2004)

OpenTravel Alliance releases new spec
for public review (E-Business Standards
Today)

OpenTravel Alliance releases new spec
for public review (E-Business Standards
Today) 06/26/2002 05:04 PM

Oracle launches global version of supply
change management

Oracle launches global version of supply
change management 08/04/2004 08:25 PM
Oracle unveiled on Wednesday Supply Chain Management Version 11i.10 that reflects customer demand for a global approach to SCM and visibility.
Grok Description matches for XML standards for global customer information management (DM Review)
GrokA matches for XML standards for global customer information management (DM Review)

XML standards for global customer information management (DM Review)