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Site News: Apologies All Around







Site News: Apologies All Around

Site News: Apologies All Around 09/01/2004 08:22 AM

I apologize for the neglect that I've had for this site these past two days. I've been a bit preoccupied with moving my entire life from one place to another (from an apartment to a house) - mostly by myself.




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Apologies for down-time...


Apologies for down-time... 10/29/2003 12:10 AM

I'd just like to apologise for the relative lack of posting over the last few days on both plasticbag.org and Everything in Moderation. Looking around me I see a near infinity of "things that need to get done", very few of which are actually getting done. I'm feeling a little swamped and something's got to give. At the moment that's the weblog(s). It's a shame, though, cos there's so much going on in my head and otherwise that I'd love to be able to write up in greater detail... Patience!


No Apologies (washingtonpost.com)


No Apologies (washingtonpost.com) 04/27/2004 08:09 PM
Howard Kurtz has this to say about the situation over at USA Today .. Never Having to Say You're Sorry

washingtonpost.com/wp-dyn/articles/A42228-2004Apr25.html
track this site | 5 links


Clarifications and Apologies


Clarifications and Apologies 06/27/2004 05:39 PM

1. I misquoted danah baoyd in my post pointing to her pointing to Friendster's marketing campaign. She DID NOT receive those emails. She just got them "from users who work for Yahoo" that she knows. But they did really exist.

2. The most important correction is totally my fault In the confusion and din of SuperNova - danah told me that ORKUT was outputting CVS of their profiles (and social nets) NOT FRIENDSTER!

Man oh man - talk about wishful thinking. In the back of my brain, I'm processing "OK Ellen Spertus is getting something done, Jason and Ev are grokking it, and maybe Megan helped....." and what comes out is "Scott Sassa is trying (along with the desperate emails) to do the right thing."

So I totally got it wrong. Friendster is not opening up, it's Orkut. Right on for that! I got almost 800 names in my friends list....

OH well - who knows, maybe the power of the blogosphere (and my yelling at Ajeet from Kleiner the other night) will convince Friendster to open up.

And let's all hope that juju vibe rubs off on Tom at MySpace - as well.

3. Finally there's teh issue of me accusing Real and their Rhapsody music service of not being able to mix and match music from various different downloading sources.

I often use this situation as an example of how little the music industry is in touch with their end-users. The metaphor I use is "imagien if all teh records you bought from Tower Records would only play on CD players from Tower Records?" That's teh situation we're in right now.

So Rob Reid (founder of Listen.com - whcih created Rhapsodya nd sold it to Real) comes back to me and says "well as a matter of fact, you're wrong! We DO support that feature!"

Within minutes someone on the backchannel confirms that - but we could find only one reference to this feature - anywhere. It's nowhere to be seen on the web site, in pronotional materials or - anywhere. So how was I supposed to know?

My response to Rob was "well why don't you let us know about that!" I consider this to be a big deal. If it's true - which I have yet to confirm yet - it's a pretty big story.

It'll mean that Real is really putting their money where their mouth is. They open sourced their Helix media server technology and this will make them the FIRST (but hopefully not the last) music downloading service to acknowledge that maybe end-users want to buy music from more than one source.

So my apologies to Rob Reid - with the caveat that I haven't seen it work yet myself. But I guarentee you - I WILL be checking that out - real soon now.


With Apologies to WildBlueMekaLizard


With Apologies to WildBlueMekaLizard 06/11/2004 09:39 AM
Seomtimes I wish that I had a cool handle. Then I start thinking about the many, many contacts I have and how busy I am and just put the thought aside.Now let’s get to the meat of the matter- the infected e-mail incident.First off, a note from WBML (sorry, but typing that handle is too much like work!) would have been nice. It would have alerted me that my system might have become infected. As you’ll see, that can be a vitally important item of information.In Reply to WBML’s post-Sorry. WBML, I wish I could claim responsibility, but this isn’t the first such occasion. I’ve received ‘e-mail’ from ‘Chris@lockergnome.com’ that was infected mail. The more things like that happen, the more likely it is that we will be able to narrow it down to the actual infected party. Maybe. Since I’m in the end phases of a major anti-virus software test/review, you may be sure that this system ISN’T the one sending out bogus e-mail. I’m keeping a VERY close eye on incoming and outgoing e-mails. Especially since an incident three weeks ago.Why? Because three weeks ago, this system was hit and taken down by the then-unknown Bobax.A Internet worm. I can prove quite easily that my system was one of the very first attacked, since it happened on or before 5/12/04 and the ‘official’ first known spotting of the worm was on 5/16. All this despite having a first-class anti-virus and firewall in place and operating correctly. It took me three days to nail down what was going on and why, because the worm’s activity didn’t set off any alarms. This is most important- the thing had code for its own SMTP server, so it didn’t set off alarms from the anti-virus software monitoring my e-mail client. In the meantime, it was happily sending out hundreds of spams in the background. It didn’t affect my system performance, just my ability to send e-mail, which is what alerted me in the beginning. It then took me less than an hour to wipe the thing off my system. I suppose that some might criticize me for failing to track down the actual files involved and save copies for the anti-virus gurus to drool over, but I wanted the thing gone NOW! So now I keep an even closer eye on system processes, performance levels, processes running, and I treat the anti-virus software as nice to have around, but it’s not the final answer. At least not this year.Consider this a nice reminder to pay attention to ALL your system functions and not to rely on safety measures that may be bypassed by a worm author!

Apologies in advance


Apologies in advance 06/17/2005 03:22 PM
If you come up to me at WWDC and I don't talk to you, don't take it personally. One day of talking and shouting over music and crowds, and I've already lost my voice....

Apologies for spamming friends with
SMS.ac


Apologies for spamming friends with
SMS.ac
02/05/2005 09:30 PM

I was going to do more research before I posted this, but since it appears that I've created a minor epidemic in my local community, I'm posting this a bit uninformed. I received an email inviting me to SMS.ac, which I would normally ignore, but it was from someone who's judgment I trust. I clicked through the signup process without finally completing it, but unwittingly gave the service access to my MSN IM information. This spammed my whole buddy list with invitations. It was unintuitive to unregister even though I hadn't completed the registration process. Also, I heard from someone that if you don't unregister, the service continues to send invites to people you add to your buddy list. Anyway, I have no idea if the service is interesting, but the the fact that you invite your whole buddylist before you actually try the service and the difficulty and deleting your account makes me skeptical about it.

Anyway, I'll post more information when I get it and apologies for sending invites to people to a service I'm not even using.

This is the first time I've used rel=nofollow in a post. ;-)

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News site registration


News site registration 07/16/2004 11:46 AM

The single hottest topic in the online news industry at the moment is that of required registration. A number of large news sites (the New York Times, the Washington Post, the Chicago Tribune) have moved to this model, and many local newspapers are following suit.

If you haven't seen BugMeNot, go and check it out now. It's a simple service for sharing free news site accounts, and it's started to upset some people in the news industry. A post to the online-news mailing list inquiring about possible legal action against the site prompted me to reply with the following:

The flaw here is not with BugMeNot - it's with the entire concept of user registration in its present form. The reason BugMeNot works is that there is absolutely no value to an end user in keeping their account to themselves. If you want to stop people from sharing their accounts, give them an incentive not to. This is not a difficult thing to do - I have a large number of accounts on different community sites which are used to contribute to discussions and manage my personal information. I would never dream of sharing those accounts with others - it would allow other people to impersonate me and damage my reputation. An account that only allows me to read content (a one-way interaction) is of no value to me, so why not share the account with others?

BugMeNot is not a new idea by any stretch of the imagination: shared accounts have existed for as long as sites have required registration for spurious reasons. For as long as I can remember, members of the MetaFilter community have worked together to set up username/password combinations of metafilter/metafilter on sites that require registration to bypass the irritation of setting up yet another account.

If you want to fight BugMeNot, the solution is to monitor the site and ban any accounts for your own site that appear there - but that's just fighting the symptoms. The core problem is the whole idea of registration itself: it's anti-web, anti-user, it doesn't scale and it's a sign of extreme short term thinking. Imagine if every site on the web required registration - no one would use it!

As a web user, I see registration as nothing more than an unnecessary irritation. Before BugMeNot I would simply hit "Back" whenever I saw a registration screen; now I use it to carry on through to the articles and accompanying ads. As a heavy web user who buys online almost as frequently as offline I'm exactly the kind of demographic sites should be trying to attract.

Reading the above a few days later, I think it still accurately represents my thoughts on the free registration model.

Adrian has also posted his thoughts on registration, which run along very similar lines to mine.

For a great example of the mentality behind registration, check out this sp iel from the Toronto Star (via Craig Saila):

Our main goal of asking you to become a registered member of thestar.com is to improve and enhance your online experience with us. Registration is an important piece of our long-term strategy in building a valuable audience for our advertisers and helping us in setting the priorities for future site development and enhancements.

[...]

By asking you to share some information with us we are able to increase the value of our site to advertisers, who help support the cost of producing one of Canada's top news sites, by offering them the ability to target their advertising messages based on the information you provide.

And that's the problem right there: as a user, the value proposition of having more targetted ads thrown at me just isn't a good enough incentive for me to jump through their hoops.


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