iPod Tech Support -- Second Time's A Charm

Grok Headline matches for iPod Tech Support -- Second Time's A Charm

iPod Tech Support -- The $399 Pyramid

iPod Tech Support -- The $399 Pyramid 08/05/2004 06:05 PM
Eh? So Apple doesn't suppor third-party headphones, I pondered. By Jonathan Seff, Macworld (via MyAppleMenu)

4th Time Is Charm For Apple's iPod

4th Time Is Charm For Apple's iPod 08/14/2004 04:29 AM
By Chris Cobbs, Orlando Sentinel (via MyAppleMenu)

HP To Add WMA Support To iPod

HP To Add WMA Support To iPod 01/11/2004 11:36 PM

Tech Support

Tech Support 05/27/2004 12:23 PM
ABCNEWS.com May 27 2004 3:53PM GMT

Time's Scar

Time's Scar 10/29/2003 12:12 AM
I got some really cute halloween pictures today from LTS. Gregor had an AMAZING costume. Adrian had a pretty good...

"The New Voice of Tech Support"

"The New Voice of Tech Support" 12/26/2003 02:57 PM

TECH SUPPORT in TORONTO

TECH SUPPORT in TORONTO 05/14/2004 12:20 PM
Skymarx - Canada, Ontario, Toronto (2004-05-14)

The New Voice of Tech Support

The New Voice of Tech Support 12/24/2003 06:33 AM
Once the gift wrap is off, a call to customer service is almost sure to follow. Companies turn to voice-recognition technology to cut costs and help customers get up and running. By Ryan Singel.

When Everything Is Computerized...
Everything Needs Tech Support

When Everything Is Computerized...
Everything Needs Tech Support 04/12/2005 02:01 PM
It's no secret that more and more stuff around us every day is getting computerized, but how that's going to impact our everyday lives doesn't always get that much attention. One of the more interesting elements of an increasingly high tech society is that we're going to need a lot more tech support -- and it's not going to be acceptable to wait 45 minutes on hold (with crappy hold music) to talk to someone overseas who doesn't understand the problem and can't do anything to help. Business Week is talking about the old Maytag repair guy, and how appliances are going high tech in a big way. Of course, the old Maytag repair guy isn't going to be able to fix your washing machine when its software crashes -- and with our chang ing views on quality, you can be pretty sure that today's washing machines won't last as long as the ones you bought a few decades ago. So is it any surprise that tech companies are gearing up to get into spaces that might seem a little out of place for them? IBM announced today an automotiv e diagnostics solution to help deal with increasingly computerized cars. What IBM has realized is that, increasingly, cars are computers -- and if they're 100% focused on being in the IT services business, they need to go where computers are going. So, perhaps it's only a matter of time before you end up calling IBM to come service your washing machine as well. Actually, hopefully, the washing machine will do the calling itself.

Tech support (with a Jr. SA future)

Tech support (with a Jr. SA future) 04/26/2004 07:03 PM
- United States, PA, Wayne (2004-04-26)

What Does Offshoring Mean for Tech
Support?

What Does Offshoring Mean for Tech
Support? 04/22/2004 09:06 AM

Working for yourself with tech support?

Working for yourself with tech support? 07/22/2004 11:04 AM
I've spend 10 hours so far trying to get my laptop to work with a linksys wireless card. Their support is good because they have chat (I like chat support, even though it's often slow, at least you can ask questions), but we haven't been able to fix it. I'm ...

Family Tech Support

Family Tech Support 12/28/2004 03:41 AM
If you are reading this, you are probably an early adopter.  So when the holidays come around you spend time with your family doing In-law IT.  These days it can be dreadfully easy: If at all possible, switch them to...

Time's Up: 2^30 Seconds Since 1970

Time's Up: 2^30 Seconds Since 1970 12/21/2003 08:20 PM
An anonymous reader writes: "In Software glitch brings Y2K deja vu, CNET points out a small wave of Y2K-like bugs may soon hit, though it gets the explanation ...

Time's Running Out to Refinance

Time's Running Out to Refinance 06/08/2004 10:52 AM
Interest rates won't stay low forever. Should you refinance now?

time's 50 coolest websites

time's 50 coolest websites 06/25/2004 01:57 PM
lots of blogs and social software apps on there this year

Time's Person of the Year

Time's Person of the Year 12/21/2003 02:26 PM
"They swept across Iraq and conquered it in 21 days. They stand guard on streets pot-holed with skepticism and rancor. They caught Saddam Hussein. They are the face of America, its might and good will, in a region unused to democracy. The U.S. G.I. is Time's Person of the Year." [more inside]

Time's up on clock speed

Time's up on clock speed 06/08/2004 10:21 AM
ZDNet Jun 8 2004 2:09PM GMT

Time's top inventions of the year

Time's top inventions of the year 11/11/2003 10:25 AM
I guess it's that time of year, but there's another list of the top inventions of the year out, this one from Time magazine. Included on the list: cameraphones, the no-contact jacket, the digital guitar, the Aquada amphibious car (pictured at right), Sony's Qrio robot, and those sunglasses with the built-in video camera. Read...

Macrovision: iPod Support For Lock-In
CDs In Q4

Macrovision: iPod Support For Lock-In
CDs In Q4 08/23/2004 10:17 AM
Copy protection provider Macrovision is sufficiently confident that it will be incorporate FairPlay support into its CDS-300 copy control that it has begun telling customers that it will add iTunes and iPod support to its software in Q4. By Tony Smith, The Register (via MyAppleMenu)

HP iPod will support Windows Media

HP iPod will support Windows Media 01/10/2004 04:34 PM
since apple isn't making any money on the iTunes music store, it makes sense to support as many formats as possible

HP Working With Apple To Add WMA Support
To iPod

HP Working With Apple To Add WMA Support
To iPod 01/11/2004 11:40 PM
iPod Afficianado writes to a short piece at Connected Home magazine in which Paul Thurrott "is quoted as saying that HP's blockbuster deal with Apple will have ...

More R&D Support for Defense, Less
for Health and Tech

More R&D Support for Defense, Less
for Health and Tech 04/22/2004 06:44 PM
Crunched by the budget deficit and the Iraq war, the government R&D budget is growing but research dollars are increasingly allocated for defense purposes.

IT firms go low-tech to support
communities

IT firms go low-tech to support
communities 12/12/2003 11:12 PM
Sunday Times South Africa Dec 12 2003 10:12PM ET

Ross on Family Tech Support

Ross on Family Tech Support 12/28/2004 03:40 PM
Ross provides his simple recommendations for the annual family tech support ritual otherwise known as the end of year holidays. In summary: Get 'em a Mac with OS X on it Get 'em broadband: it's fast and nearly always on Get 'em Firefox, 'cause IE is bad for your security Get 'em a good start page like My Yahoo or Google Get 'em on Web Mail like Yahoo Mail or GMail Get 'em on Flickr if they want to share...

Dumb tech-support explanations

Dumb tech-support explanations 05/21/2004 06:49 AM
Great open-mic question on Ask Slashdot: what's the worst bullishit "explanation" you've ever gotten from tech support?

My cable modem connection had stopped work. Given my ISPs track record, this was unremarkable, but after it continued for 2 days, I decided to call the tech support number. After supplying my ID number, the support person told me that my connection was intentionally shut off because I was broadcasting a widely-circulated Windows virus. I promptly informed the tech support person that I did not use the Windows operating system on any of my computers, and that I could not possibly have the virus I was accused of having.

The support rep immediately told me that I had the virus, and that they would not turn my connection back on until I jumped through their anti-virus hoops. I argued for almost 10 minutes with this neophyte that I could not use their Windows anti-virus on my Linux systems, and that even if I could, it would not do a damn bit of good. Did it matter? Of course not.

Finally, in order to get my connection back on, I agreed to perform their anti-virus tricks "to the best of my ability", and install Windows just so I could "remove the virus" from my system. The rep actually thought this was an excellent resolution to the problem, but for some reason didn't believe I would actually do it (could have been my vehement renouncements against the entirety of Microsoft's products). After another 5 minutes of cajoling, I convinced her to turn my connection back on so I could get the anti-virus tools, and access Windows Update.

Link

Get a gift--and a tech support headache

Get a gift--and a tech support headache 12/24/2004 12:40 PM
ZDNet Dec 23 2004 12:32PM GMT

NTL outsources broadband tech support to
IBM

NTL outsources broadband tech support to
IBM 06/18/2004 04:55 AM
500 on the move

Worst Tech Support Ever By Apple

Worst Tech Support Ever By Apple 07/01/2004 05:28 AM
This person doesn't deserve this kind of treatment from Apple support, who have mailed him the wrong kind of RAM three times in a row.
Actually, nobody deserve this kind of treatment.

TX Linux Sysadmin / Tech Support

TX Linux Sysadmin / Tech Support 08/01/2004 08:22 AM
Manage Linux server infrastructure and provide technical support and pre-sales assistance.

I want to help answer your tech support
questions!

I want to help answer your tech support
questions! 04/06/2005 11:54 AM
Hi Dave. I really love what you’re doing with your AskDaveTaylor Web site and find it an amazing source of valuable and interesting information. Great job! However, unless you are completely omniscient, I imagine that you must get many more questions than you can actually answer, so I’d like to find out if I can help out? I know Windows pretty well and enjoy doing online research too….

Direct and Related Links for 'I want to help answer your tech support questions!'

Developer / Support Tech / Manager

Developer / Support Tech / Manager 04/04/2005 06:42 PM
Skymarx Solutions - Canada, Alberta, Canmore (2005-04-04)

Worst Explanation From Tech Support?

Worst Explanation From Tech Support? 05/20/2004 11:16 PM

Tech Support Levels Dropping

Tech Support Levels Dropping 08/27/2004 01:22 PM
Slashdot Aug 27 2004 1:15PM GMT

Transmeta To Support "NX" Security Tech

Transmeta To Support "NX" Security Tech 05/17/2004 04:24 PM
Transmeta Corp. said future microprocessors from the company would support the "NX" security protocol due from Microsoft Corp. in Windows XP Service Pack 2.

SMEs tempted with BT tech support

SMEs tempted with BT tech support 06/05/2005 11:41 PM
Not outsourced, not offshored

iPodResQ announces 4G iPod repair
support

iPodResQ announces 4G iPod repair
support 08/03/2004 03:45 AM
ResQ Systems today announced that its iPodResQ 24-Hour Nationwide iPod repair program is now supporting the new 4th generation 20GB and 40GB iPods recently released by Apple...

iPod It 2.4 adds Entourage 2004 support,
more

iPod It 2.4 adds Entourage 2004 support,
more 08/18/2004 04:59 PM
Developer ZappTek has released iPod It 2.4, the new version of the company's utility for exporting personal data from Entourage, Mail, iCal and other applications, as well as downloading news and weather, to your iPod. The upgrade offers almost 40 changes and enhancements, including support for Entourage 2004, the ability to download news articles in full as well as multiple weather forecasts, the addition of custom contact fields and IM addresses for Entourage and Address Book data and more. iPod It is a US$14.95 application that requires Mac OS X v10.2.

iSync 1.4 adds iPod mini support, more

iSync 1.4 adds iPod mini support, more 02/17/2004 03:52 PM
Apple on Tuesday released an update to iSync, its Mac OS X software that enables users to synchronize data across multiple computers and devices. The new version, iSync 1.4, can be downloaded using the Software Update System Preference pane. It can also be downloaded from Apple's Web site.
Grok Description matches for iPod Tech Support -- Second Time's A Charm
GrokA matches for iPod Tech Support -- Second Time's A Charm

iPod Tech Support -- Second Time's A Charm

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