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Thomas Pyzdek and Six Sigma--Quality Digest Columnist







Thomas Pyzdek and Six Sigma--Quality
Digest Columnist

Thomas Pyzdek and Six Sigma--Quality
Digest Columnist
08/01/2004 10:16 AM

"rolled throughput yield."

qualitydigest.com/mar00/html/sixsigma.html
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Thomas Pyzdek and Six Sigma--Quality Digest Columnist

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How sure are you that your security policy is effective. Let's say that it is, so how effective is it? What costs are incurred by the policy, and I don't mean just monetary. One way to answer these questions and ensure the policy is not only effective, but also efficient, is to apply the Six Sigma approach.

I'm meeting more and more IT folk who are Six Sigma trained, either Black Belt or in training for the recognition. A Black Belt must be able to explain the philosophies and principles of the quality program, including how systems, tools, processes, and continuous improvement can best be applied at multiple management levels and to diverse business processes throughout the organization., (quality, process/continuous improvement, etc.) and will be able to apply them in various business processes throughout the organization. However, quality is frequently mentioned in terms of product development and manufacturing. I think that it must also be applied to digital security.

Who is responsible for the security of digital assets? Each and every employee who has contact with the data must understand that she's responsible for the data's security, to the extent authorized by her corporate authority. However, policies based on making everyone responsible rarely succeed, be cause ultimately, no one accepts the personal responsibility. By using a Six Sigma approach, the security analyst starts at the other end, rather than the corporate user of data, the analysis begins with the customer, ultimately the real end user of corporate data. The Six Sigma process can evaluate security holes, causes, and what long-term affects intermediate actions have by evaluating the number of times customer service has been affected by security failures.

Dave's Opinion
The Six Sigma approach to effectiveness and quality assurance is based on ensuring no failures occur. Sigma is used to mean deviations from the norm: defects from perfect quality. Six Sigma means that only 3.4 defects per million occur.

The Six Sigma approach is popular in many management applications, not just information technology; however, I have rarely seen it applied to security management. Maybe, it's time.

Call for Comments
What do you think? Leave your comments below.

References
Six Sigma
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An anonymous reader writes, "MiceAge.com is sort of a gossipy (and many times quite bitchy) site devoted to all the latest going-ons at the happiest place on earth. Diehard fans of the place either loathe Al Lutz's almost weekly tidbits about operating problems and weak attendance at the new companion California Adventure park or love the many photos and the latest plans to update or replace attractions. This week Al posted about a recent visit by Michael Eisner to try and chat up the cast members, only to end up proving how out of touch he is with what is going on. Last week Sue Kruse in a very funny piece detailed just what was involved as far as the public goes with a staged 50th anniversary event. In an internet ocean of fawning Disney sites, MiceAge stands out if only for trying to just try and tell it like it is."
When Eisner did show up at that particular cafeteria in a pitiful attempt to rub elbows with the masses, he only really succeeded in proving how out-of-touch he is and how little about the Parks he actually knows. As the cafeteria took notice of Eisner's arrival, which was hard to miss due to the big entourage accompanying him, Eisner put forth his best political skills and tried to make friends. He marched right up to two college aged guys wearing Adventureland costumes waiting for their cheeseburgers and said "Hi fellas, where do you guys work?" The two Cast Members dutifully replied "We work at the Jungle Cruise, sir." Eisner broke into a broad and forced smile and said "Hey, that must be a lot of fun! I'd love to be able to drive that boat around all day, making those jokes and shooting at the hippo's like you do!" And without missing a beat, one of the Jungle Cruise Skippers said "We don't get to shoot at the hippo's anymore sir. They took the guns away three years ago." Eisner could only stammer, "Oh, they did? I didn't know that..." before he moved on down the line for the next forced smile and handshake. (By the way, the plan is still on to reverse Paul Pressler's silly and overly PC decision and bring back the guns to Jungle Cruise that we'd told you about in a previous update.)
Link

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gleefully joined

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