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Red Lion Hotels and Westcoast Hotels Introduce Free 'Net4Guests' Wireless Internet Access'







Red Lion Hotels and Westcoast Hotels
Introduce Free 'Net4Guests' Wireless
Internet Access'

Red Lion Hotels and Westcoast Hotels
Introduce Free 'Net4Guests' Wireless
Internet Access'
07/26/2004 09:35 PM

WebFlyer Jul 27 2004 0:51AM GMT




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Red Lion Hotels and Westcoast Hotels Introduce Free 'Net4Guests' Wireless Internet Access'

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Selling Point
03/06/2004 01:49 AM
On a drive this last week from Los Angeles to Seattle, I noticed more hotels advertising free high-speed Internet access than ever before: I drove with my brother-in-law and a border collie from Los Angeles to Seattle over 2 1/2 days, starting on "the 5" (which turns into "I-5" north of the great central valley), cutting over to 101 along the northern coast, and then cutting back to I-5 at Grants Pass, Oregon. I saw several hundred billboards and the front doors of many hotels and motels as we drove along. Unlike previous long trips I've taken in the last couple of years, Internet is now a major bullet point for travelers. Most of the signs that advertised Internet service noted that it was high-speed and free, as well. Taken in the context of the travelers who pass along the routes we took, I can see that those services are a big necessity. In our case, our one night in a hotel in Ukiah didn't lead us to broadband since we were traveling with a dog. We looked into one chain, but they only had smoking rooms. We stayed at an inexpensive Super 8 that had free local and toll-free calls. My ISP had a Ukiah number, astoundingly, and thus I paid nothing for access in any case....

Flaky Internet Access at Hotels -> Tech
Winter Will Continue


Flaky Internet Access at Hotels -> Tech
Winter Will Continue
07/23/2004 06:14 PM

I'm currently at the Loews Le Concorde hotel in Quebec City, a 424-room business hotel recommended by some guys at the airport.  Nearly every aspect of the hotel operation reflects enormous management attention to detail.  Yet when it comes to Internet access they've outsourced it to a company called DataValet, "a trademark of TravelNet Technologies."  These guys try to hit you up for $20/day for a 100Kbps link but when I tried to connect their authentication server was dead.  So I had to call the 800-number to talk to a clueless tech support guy.  After about 30 minutes of flailing about I was finally able to connect.  Curious to see how the management, which would not tolerate a burned-out light bulb or a rubbed-off number on an elevator button, was able to tolerate this kind of incompetence, I called the manager.  Although a very nice and competent executive, she was undisturbed by the fact that it was so painful to connect to the Internet at her hotel.  She had even stayed at Hilton Garden Inns where Internet is free and therefore reliable (you just plug in and because they don't try to charge anyone they can use $50 routers; it is also about 15X the speed of "DataValet").  But as far as she was concerned it was something that they'd outsourced to a contractor and if it wasn't working it wouldn't reflect badly on her management.

I would submit that Internet is the only thing that she would have tolerated sucking in her hotel.  If she'd outsourced room service and the contractor told customers to call tech support and then walk down to the McDonald's next door, she would change contractors.  If the telephones in the rooms were flaky she would put in new lines, instruments, and switches.

Just as Web sites are an area where companies feel that they can lag leagues behind their competitors (who even bothers to try to do as good as job as Google?), Internet access seems to be one where an enterprise will cheerfully tolerate being 60X worse that its competition in terms of time to connect and then 15X worse in terms of bandwidth.  I infer from this experience that tech companies are in for another few very bad years in which customers won't want to pay attention to or invest in improved computer hardware and software.


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NYC Hotels Get Wi-Fi Everywhere 12/09/2003 03:51 PM
RoomLinx is building Wi-Fi networks in six hotels owned by Affinia: Five of the hotels will get Wi-Fi everywhere, including guest rooms. The hotels in Manhattan should all be complete early next year....

Hotels of Doom


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The Best Hotels for Your Money


The Best Hotels for Your Money 07/07/2004 09:28 AM
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WiFi Hotels


WiFi Hotels 01/24/2004 02:49 PM

The news that every Best Western hotels in the US will have free wireless is great to hear. I don't know if they're doing this based on market research, but personally I will be staying at their hotels as much as possible when I travel now. I searched and searched for Southern California hotels that had free wireless and after giving up on a few places that claimed to but didn't, I accidentally found a Holiday Inn in Orange County with multiple default Linksys base stations in the hotel. I've ended up staying there the last four times I went down to see my family, even though it's a pretty shabby hotel and probably overpriced (it's around $70-80 a night).

It's good to see Best Western recognize this, it's not like I want to just camp out online when I travel, but it's nice to catch up with work and personal email when you get to the hotel at night without having to hassle with dialups and outbound call charges. Knowing that every single Best Western will be equipped will make searching for a simple cheap place to sleep much easier in the future.


Hotels That Spy On You When You're In
The Room


Hotels That Spy On You When You're In
The Room
06/08/2004 02:05 PM
There was an urban legend story that made the rounds a few months ago about how those hotel room keycards contained private info about you on the magnetic strip. This was quickly debunked, but that doesn't mean there aren't other privacy questions involved with staying in a hotel room. While this NY Times article starts off with that urban myth, it then follows it up with stories about how certain hotels do track when you enter or leave a room. It's not entirely clearly how they know when you've left the room (since you don't use the key when you leave, and it's unlikely - at this point - that they're using RFID chips on the cards to check where you are) but it does raise some privacy issues. Should the hotels you stay in be able to track you so closely? What's to stop them from adding that RFID chip as well? In the past we've written about practical reasons for having such info, such as keeping the heat off when no one is in the room, but adjust it when people are checking in. However, the privacy concerns of being tracked everywhere you go in a hotel could become a concern for many travelers who aren't comfortable with the idea.

Hotels good place to try..


Hotels good place to try.. 04/17/2004 08:41 AM
I have found in my travels that if you are looking for easy targets of wireless access, try driving through a few hotel parking lots. There are many now that offer wireless access and even if they don't to the people staying there, the offices are usally wireless. Hilton Hotels are all supposed to offer high speed wireless by the end of the year. Some are hard wired, some wireless. Another advantage to this type of target is that sitting in a hotel parking lot usally will not attract to much attention depending on where you park. :) Another site of frequent connect is local colleges and Universities. There are a lot going wireless and giving free acess to the students, now you really won't look out of place sitting there on the grass, enjoying your free access. I have found two cities in Florida that offer free wireless access to anyone who wants it. Lakeland and Gainesville both have public wireless access for anyone in the downtown sections. Gainesville actually did this and calls the transmitters "wireless downtown", original. Free to anyone. Have fun and be safe..

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Holiday Inn Pulls Out Of Expedia,
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Holiday Inn Pulls Out Of Expedia,
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08/17/2004 03:23 PM
Well, the battle is clearly on between hotels and the online travel booking sites. Initially, hotels complete ly underestimated the power of online booking sites, assuming they would just be used by discount shoppers. The hotels handed off their lowest priced inventory to them, assuming they'd still make money from expensive business travelers. They never expected those business travelers to figure out how to use the web themselves. Late last year, the hotels started fighting back, reservi ng the cheapest rooms for their own websites. Now, InterContinental Hotels Group, owners of Holiday Inn, Crowne Plaza and a variety of other well known hotels has decided they're pulling their inventory from Expedia and Hotels.com completely. While individual franchisees do have some ability to work with whatever channels they want, InterContinental said they're making it clear that their franchisees need to follow this policy as part of "brand standards." InterContinental claims the reason for pulling out of Expedia and Hotels.com is a failure to meet the "certification" process they've laid out, but it really just means they want more control over their own inventory. The real question is what real impact this will have on those hotels. How much of their sales comes via Expedia or Hotels.com, and are those users comparison shopping on other sites as well. Generally speaking, it seems like a backwards move to completely cut off a popular sales channel, but if they really believe they can do better elsewhere, then more power to them.

Hotels target online bookings


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Phishers target Hilton Hotels


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Holiday Inn checks out of Expedia,
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Holiday Inn checks out of Expedia,
Hotels.com
08/17/2004 01:39 PM
InterContinental Hotels Group pulls out of Expedia, saying it didn't meet its standards, turns to Travelocity.

STSN, BT Openzone Target Hotels


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Blasts Hit Two Turkey Hotels, Gas Plant
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Hyatt Hotels and Mackniac Get Unwired


Hyatt Hotels and Mackniac Get Unwired 06/03/2004 10:19 AM
Hyatt joins the end of the long parade of hotels providing broadband access: Their service will be powered by T-Mobile HotSpot, and installed in their over 200 hotels and resorts by 2005. Meanwhile, historic Mackinac Island's Grand Hotel, while away from the fray, has full Wi-Fi: The site of many movies and a constant stream of business conferences, the the $300-starting-rate hotel includes Wi-Fi service throughout. Cell phones don't work well on the automobile-free resort, but at least you can check your stock quotes through an underwater cable connection....

W Hotels to kick off 'iTunes Days'


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W Hotels is launching a new promotion dubbed "iTunes Days" starting next month...

W Hotels offers 'iTunes Days'


W Hotels offers 'iTunes Days' 05/20/2004 02:45 PM
W Hotels has initiated a new promotion called iTunes Days -- monthly events at select W Hotels around the country that encourage W guests to "mix it up in a digital soundscape" as they listen to iPod-equipped DJs, get iTunes CDs with free iTunes music downloads (while they last), drink "AppleiTinis" and get chances to win iPods and iMacs.

T-Mobile to Provide Wi-Fi at Hyatt
Hotels


T-Mobile to Provide Wi-Fi at Hyatt
Hotels
06/03/2004 10:01 PM
High-speed wireless Internet access is coming to nearly all of the company's 200-plus hotels and resorts by 2005, under a deal announced by Hyatt Hotels & Resorts and T-Mobile USA.

Fortune Looks into Security Problems at
Hotels


Fortune Looks into Security Problems at
Hotels
01/19/2004 01:59 PM
Peter Lewis of Fortune went snooping with STSN's chief technology officer and found how easy it would be to break into computers of hotel guests: The story is a bit of a plug for STSN which touts the strong security mechanisms on networks it builds for hotels but the story demonstrates that hotels don't always employ the most rigid security on their Wi-Fi networks. The moral as always is protect yourself and make sure you know how secure your network is if you're planning to transmit anything sensitive....

Roadside Bomb Near Baghdad Hotels Used
by Foreigners


Roadside Bomb Near Baghdad Hotels Used
by Foreigners
08/10/2004 03:15 AM
Reuters via Wired News Aug 10 2004 7:55AM GMT

Omni Hotels Promotes Wi-Fi, Double Miles


Omni Hotels Promotes Wi-Fi, Double Miles 05/06/2004 03:52 PM
Omni Hotels has a contest and promotion tied with Wi-Fi: Omni offers free wireless Internet access at all of their 40 hotels. The promotion provides double airline miles through June for qualifying stays, but if you sign up to join their Select Guest program, you're entered in a contest to win a home Wi-Fi system (laptop, card, wireless gateway, and a year's worth of DSL/cable service). A lesser prize is the WiFi Finder from Kensington, which we've previously said doesn't offer enough Wi-Fi finding ability to be useful. Omni Hotels started offering free Wi-Fi in Feb. 2003....

Apple And W Hotels Team Up To Promote
iTunes


Apple And W Hotels Team Up To Promote
iTunes
05/20/2004 02:21 PM

Hotels Gain More Control Over Online
Bookings


Hotels Gain More Control Over Online
Bookings
04/09/2005 05:22 PM
Information Week Apr 9 2005 9:25PM GMT

Union, D.C. Hotels Prepare For Strike
(washingtonpost.com)


Union, D.C. Hotels Prepare For Strike
(washingtonpost.com)
09/17/2004 12:47 PM
washingtonpost.com - Major Washington hotels and the union that represents their employees are making detailed preparations for a strike, which both sides warned could come at any time.

Insurgents Fire Rockets at Iraqi Hotels
(AP)


Insurgents Fire Rockets at Iraqi Hotels
(AP)
07/02/2004 03:07 AM
AP - Saddam Hussein got his day in court, and Iraqi leaders and U.S. troops got back to the task of fighting an insurgency that shows no sign of abating, as rebels fired rockets at two hotels Friday.

Olympics hotels face strike threat


Olympics hotels face strike threat 07/06/2004 08:22 PM
Hotel workers in Athens threaten to go on strike for higher wages during the Olympic games.
Grok Description matches for Red Lion Hotels and Westcoast Hotels Introduce Free 'Net4Guests' Wireless Internet Access'
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