If IBM and SUN, soon Dell and HP, aren't 'institutional support', what is?

Grok Headline matches for If IBM and SUN, soon Dell and HP, aren't 'institutional support', what is?

9/11 Panel Blames 'Institutional
Failings' (AP)

9/11 Panel Blames 'Institutional
Failings' (AP) 07/21/2004 07:59 PM
AP - The Sept. 11 commission's final report concludes the hijackers exploited "deep institutional failings within our government" over a long period but does not blame President Bush or former President Clinton for the mistakes, administration officials familiar with the findings said Wednesday.

Policing 'needs SF support'

Policing 'needs SF support' 04/27/2004 03:05 AM
The man overseeing police reform in Northern Ireland is expected to urge Sinn Fein to join the new structures.

UK games industry 'needs support'

UK games industry 'needs support' 03/19/2005 02:40 AM
The video games industry in the UK is healthy but needs more government support, says an industry report.

Trimble urges 'centrist support'

Trimble urges 'centrist support' 04/17/2005 10:38 AM
A cross-community NI administration based on the "centrist" parties should be created, says David Trimble.

Gaim Forks To Get Voice And Video
Support'

Gaim Forks To Get Voice And Video
Support' 04/25/2004 05:50 AM
Slashdot Apr 25 2004 9:13AM GMT

Dell steps down as CEO: Dell Inc.
founder and chairman Michael Dell handed
over

Dell steps down as CEO: Dell Inc.
founder and chairman Michael Dell handed
over 07/17/2004 02:53 AM
NDTV Jul 17 2004 7:02AM GMT

Michael Dell steps down as CEO: Dell
Inc. founder and chairman Michael Dell
handed over

Michael Dell steps down as CEO: Dell
Inc. founder and chairman Michael Dell
handed over 07/16/2004 11:29 PM
NDTV Jul 17 2004 4:00AM GMT

ADV: Get Exclusive Savings from Dell by
signing up for Dell Small Business
e-mail updates.

ADV: Get Exclusive Savings from Dell by
signing up for Dell Small Business
e-mail updates. 08/03/2004 02:53 PM
Get timely information about our latest offers, products and promotions, and receive exclusive subscriber-only savings!

Dell earns $731 million: Quarterly
income surged 22 percent at Dell Inc.,
which

Dell earns $731 million: Quarterly
income surged 22 percent at Dell Inc.,
which 05/15/2004 02:45 AM
NDTV May 15 2004 6:11AM GMT

10M Share Michael Dell Sale Small Scale
Says Dell

10M Share Michael Dell Sale Small Scale
Says Dell 12/17/2003 03:51 AM
FinancialWire Dec 17 2003 3:02AM ET

SMS Query: Dell C600 & Dell CPx J Laptop
BIOS Version

SMS Query: Dell C600 & Dell CPx J Laptop
BIOS Version 07/20/2004 03:11 AM

Dell to Hold 2005 Annual Analyst Meeting
in Austin, Texas; Call to be Webcast
Live at www.dell.com

Dell to Hold 2005 Annual Analyst Meeting
in Austin, Texas; Call to be Webcast
Live at www.dell.com 04/04/2005 11:34 AM
Business Wire Apr 4 2005 3:24PM GMT

Dell Brings Advanced Dual-Core
Technology to Workstation Users,
Consumer Desktop Customers; Dell
Precision 380

Dell Brings Advanced Dual-Core
Technology to Workstation Users,
Consumer Desktop Customers; Dell
Precision 380 04/11/2005 11:27 AM
Business Wire UK Apr 11 2005 3:46PM GMT

Mac OS on a Dell? Dell Favors, Apple
Opposes (PC World)

Mac OS on a Dell? Dell Favors, Apple
Opposes (PC World) 06/17/2005 04:35 PM
PC World - If it's available, happy to offer it to customers, says Dell chairman.

Mac OS On A Dell? Dell In Favor, Apple
Opposed

Mac OS On A Dell? Dell In Favor, Apple
Opposed 06/17/2005 03:35 PM

In the end, it's hard to really get a sense of Dell's true interest in Apple. By Tom Krazit, IDG News Service

Dell to Hold International Strategy
Conference Call With Analysts; Call to
be Webcast Live at www.dell.com

Dell to Hold International Strategy
Conference Call With Analysts; Call to
be Webcast Live at www.dell.com 04/05/2005 02:02 PM
Business Wire Apr 5 2005 5:23PM GMT

Michael Dell steps down as Dell CEO

Michael Dell steps down as Dell CEO 08/01/2004 11:19 PM
silicon.com Aug 2 2004 3:19AM GMT

What Dell Support Thinks of Dell

What Dell Support Thinks of Dell 03/30/2005 04:59 PM

In an InfoWorld Gripe Line Blog, anonymous Dell employees are asked to make their feelings known about working for Dell. As we all know, Dell moved their tech support to India and they have employees in other parts of the world now too. It sounds like the new users dumb questions and working with Windows constant crashing and errors have driven even the Indian support workers to the brink of giving up. Here are a few quotes from the above story..

Back about eighteen months ago, the comments started off pretty apologetic about the Dell support gripes readers were airing. A poster who said he or she had just resigned after six months with Dell support in Hyderabad said that Dell technicians would sometimes know right off that a problem required a replacement component, "but we are bound by company policy which prohibits us from dispatching components until we finish the script given us by Dell management," the poster wrote. "I basically felt really bad in situations wherein I had to make really old people open up their computers, and I did in fact meet people on the phone who would be in tears if we told them that they need to open their machines. 

"I too am working in Dell tech support," the poster said, saying his job had been to route calls to the proper support group. "The great thing is that tomorrow is my last day here. Great because this by far has been one of the least gratifying and frustrating positions I have ever held. Yes, there are extensive and considerable problems with Dell tech support. Their outsourcing to India is not even the least of them. Every day is a continuous assault by absolutely clueless and irate customers and an ineffective phone-based support system that is enough to make anyone crack. I'm saying that it all sucks: Dell's systems and their support and the morons who purchase them ... So many times I've had to restrain myself from telling customers who are whining about what a piece their Dell is that, hey, guess you should've bought a Mac. Goodbye, Dell!"

Dell - Dell Linux - What's New

Dell - Dell Linux - What's New 02/10/2004 05:01 AM
Dell - Dell Linux - What's New .. ˆ¨„§ „ .. Weblog

linux.dell.com/blog
track this site | 4 links

Michael Dell: How Big Could Dell Become?

Michael Dell: How Big Could Dell Become? 04/15/2004 11:49 AM
Fortune Apr 15 2004 3:49PM GMT

Mac-Dell?

Mac-Dell? 06/17/2005 05:52 PM
Dell has made some interesting announcements regarding Apple Computer in the past few weeks. Two weeks ago, the company said it is to launch a line of 'premium' PCs, which will be aimed at the growing rank of consumers relying on their home computers to manage video and music and to play graphic-intensive computer games that depend on high-spec components. This announcement marks a departure from the company's traditional line of low-cost computers and the move has been seen as a threat to Apple. Dell denied that would be targeting Apple's growing base, but did admit that it will sell specialised software. Dell also said that it hopes the new line-up will help it reach its aim of USD $80 billion in annual sales. Does this tie in to Michael Dell’s statement to Fortune Magazine today that he welcomes the notion of selling machines loaded with Apple’s software? Dell has for several years sold servers loaded with Linux, so the idea may not be entirely out of the ballpark. It would certainly be a great OS for his new ‘premium’ line of computers. "If Apple decides to open the Mac OS to others, we would be happy to offer it to our customers," Dell wrote in an email. It's the first time any PC industry executive has openly shown enthusiasm for selling machines with Apple's software for fear of offending Microsoft. Will there be a Mac-Dell in the future? However much it seems like a longshot now, the Mac faithful are learning fast that nothing is sacred and that anything is possible.

Dell Inc

Dell Inc 07/18/2004 08:37 AM
San Francisco Chronicle Jul 18 2004 12:23PM GMT

Dell Looks Beyond PCs

Dell Looks Beyond PCs 04/08/2005 10:50 PM
Global markets, new wares spur company.

Dell Might do AMD

Dell Might do AMD 04/10/2005 12:51 PM

AMD and Dell at Last?

AMD and Dell at Last? 07/01/2004 03:43 PM
Plus, Microsoft's still searching, and clones attacking Apple's iPod.

Who Wants to be the Next Dell?

Who Wants to be the Next Dell? 01/04/2004 10:47 AM
cybercomm writes "Tom's Hardware has a very interesting column regarding the future of beige-box manufacturers, such as Dell, gateway, Compaq, et all. I found ...

Dell and SAP get together

Dell and SAP get together 04/28/2004 01:17 PM

Bar Set Low for Dell

Bar Set Low for Dell 02/12/2004 11:18 AM
TheStreet.com Feb 12 2004 3:30PM GMT

Two new LCD TVs from Dell

Two new LCD TVs from Dell 11/17/2003 12:43 PM
Dell is adding a couple of new LCD televisions to its burgeoning home electronics line, a 23-inch model and a 30-inch model. Read...

Dell: Say your prayers

Dell: Say your prayers 03/14/2005 04:39 PM
But not at sunset...

Dell installs new CEO

Dell installs new CEO 07/18/2004 06:56 PM
Australian IT Jul 18 2004 11:04PM GMT

Dell CEO Tells All

Dell CEO Tells All 07/19/2004 12:56 AM

it's a Dell dude!

it's a Dell dude! 12/02/2003 10:14 PM
A Dell with a 2GHz Pentium processor owned by a Michigan State University student has found the world's largest prime number -- containing more than 6.3 million digits. The student was loaning his extra computer cycles to the GIMPS project [sort of like SETI and other monster farms]. Here's a web page he created about palindromic prime numbers before he became Mr. Biggest Prime Number Guy.

Dell: Sure, we've got PCs, but try the
printers

Dell: Sure, we've got PCs, but try the
printers 04/08/2005 06:21 PM
A casual observer of the IT industry who stumbled upon Dell Inc.'s analyst meeting in Austin, Texas, this week while looking for a blues bar on Sixth Street might have emerged from the ballroom of The Four Seasons Hotel slightly confused about the nature of the company.

Dell keeps zooming in Q3

Dell keeps zooming in Q3 11/13/2003 07:39 PM
Strong like bull

ADV:Up to 25% off at Dell Home!

ADV:Up to 25% off at Dell Home! 02/06/2005 12:12 AM
Ad - www.dell.com Feb 5 2005 1:35AM GMT

Delightful Dell

Delightful Dell 08/13/2004 02:15 PM
The company's results show that it's not grim all over tech world. Just all of it that isn't Dell.

Dell Madness

Dell Madness 08/28/2004 01:03 AM

Dell is driving me nuts.

I ordered Dell's 8400 desktop a week ago and it's schedule to be shipped on 27th of this month.  I didn't want to spend that much so I got a moderate CPU (3.2GHz P4), so so storage (250G), non-gamer's video card (ATI X300SE), and 2G of speedy memory.  X300SE was intended to be just a placeholder for a better graphics card later.  Audio card?  Whatever came with the motherboard.

Just now I checked the price and found that I could get faster CPU (3.4GHz), moderate gamer's graphics card (ATI X800 SE), and top of the line audio card (Audigy2?) for the same price!  I have bought countless computers before and I have learned to live with price drops.  But seeing such drastic price drops even before the box ships is too much to bear.

So I cancelled the order and came over to my blog to vent some frustration.  At this rate, I'll keep on cancelling my orders until there is a severe component shortage.  If there are more people like me, I think companies like Dell will have to offer price adjustements at the time of shipment.  Heck, it's not the money.  It's the ol' feeling of getting shafted loyally in real time.

Update:

I went ahead with the new order and got free 2nd shipping as well which means it will arrive about the same time as my previous order would have arrived.  Nice.

I am starting to understand a little more of how my wife feels when she hounds local mall clerks into making up differences whenever there is a sale.  I couldn't believe it when I first heard of it.  She buys something for X and, if store lowers the price to Y sometime later, then she somehow talk them into coughing up X-Y.  What I don't understand is why US economy doesn't collapse with shoppers like her around.

Update 2:

Aha!  I found the culprit behind the sudden price drop.  In tel cut the price of its CPUs by as much as 35% on August 23rd.Since Dell had a fairly large number of customers waiting to receive 8400 desktops, I think many of them will cancel their orders to take advantage of the price drop.

Growing Like Dell

Growing Like Dell 06/17/2004 06:00 PM
eWeek Jun 17 2004 9:40PM GMT
Grok Description matches for If IBM and SUN, soon Dell and HP, aren't 'institutional support', what is?
GrokA matches for If IBM and SUN, soon Dell and HP, aren't 'institutional support', what is?

If IBM and SUN, soon Dell and HP, aren't 'institutional support', what is?

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