How Not To Treat a New Customer

Grok Headline matches for How Not To Treat a New Customer

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience

Keeping Your Customer in Mind: 6 Steps
to Crafting Your Customer’s
Experience 08/22/2004 04:23 AM
{Distance Learning} Have your customer service complaints increased? Do you have a plan in place for dealing with customer service? Well help is here! Based on the eBook, "Keep Your Customer in Mind", Kim Beasley will instruct a distant learning class that helps you customize the customer service plan for your business. Registration ongoing until September 5 and class starts September 7. [PRWEB Aug 22, 2004]

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation

Customer Evolutions, Inc. Purchases the
Rights to the Enterprise Customer
Profile (ECP) Solution from Martingale
Corporation 06/14/2004 05:06 AM
CDI Framework to be Marketed to Airlines and Enhanced by Its Creators [PRWEB Jun 14, 2004]

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention

Aon Reed Stenhouse Implements
ResponseTek’s Customer Experience
Management Solution to Further Enhance
Customer Retention 04/08/2005 05:09 AM
ResponseTek Networks Corp., a leading supplier of Customer Experience Management (CEM) software and services solutions, today announced that Aon Reed Stenhouse Inc. has implemented its Customer Experience Management Suite in order to demonstrate its commitment to being a transparent, client-centric organization. [PRWEB Apr 8, 2005]

Treat Me Like a Fool

Treat Me Like a Fool 04/04/2005 01:29 PM
Robert MacMillan of washingtonpost.com writes this story about April Fool jokes: “Google appears to be dodging and feinting with its April Fools’ Day lineup. Users of its Gmail e-mail program encountered a bar graph and a short note explaining the company’s new project, Infinity + 1. The news seems suspect enough, but if so, the Associated Press and News.com bought it. But more on that in a moment. Google’s obvious joke shows up on a…

Direct and Related Links for 'Treat Me Like a Fool'

Philips, a Dutch Treat?

Philips, a Dutch Treat? 04/14/2004 11:52 AM
Contradictory remarks from the boardroom stink up the firm's decent first-quarter earnings.

How to treat your customers like
children

How to treat your customers like
children 07/20/2004 01:17 AM

Every few weeks I get email from folks blocked from viewing metafilter at work, asking for my help. I'd never experienced it, so I usually tell folks that if they don't know the right IT person to ask, maybe they shouldn't browse the internet on the job.

I'm staying in a hotel in San Francisco right now and they offer free hotel wireless, which is nice. What isn't nice is that they've got a proxy server set up, just like a lot of large workplaces. You can probably guess where this is going.

Here's what I get when I go to any site that ends in .metafilter.com

And just to show you how lame the system is, it thinks Glassdog is mature. A quick scan of the average day's posts there shows you just how catty and immature Glassdog can be.

There doesn't seem to be much rhyme or reason. BoingBoing works fine, but Waxy.org doesn't. Why on earth should a hotel wireless network care if you want to visit "chat" sites? Why insult your own guests?

Google's Ticker Treat

Google's Ticker Treat 10/31/2003 08:20 AM
Motley Fool Oct 31 2003 7:46AM ET

Treat yourself to a big plate of Java
servlets

Treat yourself to a big plate of Java
servlets 08/03/2004 07:28 AM
Register Training Comprehensive new course

A school that uses PCs to treat special
kids

A school that uses PCs to treat special
kids 05/06/2004 01:37 AM
Webindia123 May 6 2004 5:21AM GMT

Trick or Treat, Smell My Feet....

Trick or Treat, Smell My Feet.... 10/31/2003 06:21 PM

I'm sitting on the doorstep handing out treats to trick or treaters. I'm dressed up as a computer geek with my laptop playing Halloween songs from Rhapsody over my wireless network.

Well, okay, I'm not really dressed up... it's my everyday outfit, but I'm still running with it. It's a shifted holiday at my house!

Oh, and the Laughing Librarian just came by my house with his daughter. He's dressed in a safari outfit with a giant snake wrapped around his body. Awesome!

Wastewater can produce enough power to
treat itself!

Wastewater can produce enough power to
treat itself! 09/21/2004 03:05 PM
123Bharath.com Sep 21 2004 6:25PM GMT

Virtual 3D heart to treat babies

Virtual 3D heart to treat babies 08/18/2004 02:49 AM
Virtual reality techniques are helping Danish doctors diagnose heart defects in newborn babies.

Vegetable Orchestra goes down a treat
(Reuters)

Vegetable Orchestra goes down a treat
(Reuters) 05/24/2004 12:27 PM
Reuters - The sounds of 40 kilos of finely tuned cucumbers, leeks, potatoes, radishes, peppers, aubergines and marrows entertained a German audience at the weekend in a concert by the first Viennese Vegetable Orchestra.

Exercise to treat depression call

Exercise to treat depression call 03/28/2005 09:39 PM
Mental health campaigners call for GPs to offer exercise on prescription to depressed patients.

Bill Miller to Verizon: Treat us equal!

Bill Miller to Verizon: Treat us equal! 04/11/2005 11:28 AM
CNN Money Apr 11 2005 3:33PM GMT

The Claim: You Can Treat a Snakebit by
Sucking Out the Venom

The Claim: You Can Treat a Snakebit by
Sucking Out the Venom 07/13/2004 02:04 AM
The bottom line: Venomous snakebites require emergency medical care.

Shark Tank: This time it's all trick and
no treat

Shark Tank: This time it's all trick and
no treat 11/01/2003 12:52 AM
As part of its new disaster recovery plan, this Australian company takes out a lease on a secondary site about an hour outside of town from its headquarters -- and it looks perfect.

A Debate on How to Treat Precancerous
Breast Disease

A Debate on How to Treat Precancerous
Breast Disease 06/21/2004 08:23 PM
There is a mounting debate among experts over how aggressively to treat ductal carcinoma in situ, which has a 10-year mortality rate hovering around 1 percent.

Scientists hope cells will help treat
the ill (USATODAY.com)

Scientists hope cells will help treat
the ill (USATODAY.com) 02/13/2004 07:17 AM
USATODAY.com - Q: What is the difference between ordinary stem cells and cloned embryonic stem cells?

Aloe vera may treat battle wounds

Aloe vera may treat battle wounds 08/02/2004 03:17 AM
The aloe vera plant could one day keep trauma victims alive until they can get a blood transfusion, research finds.

Treat British Airways as damage and
route around them

Treat British Airways as damage and
route around them 08/29/2004 12:41 PM
Cory Doctorow: I was trying to buy a one-way ticket from Brussels to London in September, and I ran into the weirdest, dumbest thing: British Airways won't sell you a ticket over the Web if your credit-card isn't billed in the same country the flight originates in (Er, hello? You're an airline -- that means you deal with people who are traveling, sometimes to countries other than the one that they reside in).

So I called BA and was told that the same ticket would cost 400 percent more if bought over the phone. So I went to a BA counter in Boston and was quoted a fare that was 200 percent more than the Web-fare.

I tried booking through Expedia, but they wanted to mail me a paper ticket. Since I rarely touch down in any city for more than a couple days, intersecting with a postal-delivery system for time-sensitive materials is pretty tricky.

Then I gave up on the Web and went to SN Brussels Air, a little carrier whose website has never ever worked for me. I called the London reservations desk and booked a ticket for exactly what BA charges via its website.

That's no surprise: as it turns out, the flight is operated by British Airways. It's the same goddamned plane.

So that's the point of this post: if ever you want to book a ticket on BA from Brussels to London, book it through SN Brussels Air (by phone -- the website will probably remain busted for all eternity), and you can circumvent BA's dumbass ecommerce policies and extorionate phone/counter prices. Link

ESSAY- Tricky treat: Let's reclaim
Halloween from fear

ESSAY- Tricky treat: Let's reclaim
Halloween from fear 10/30/2003 07:15 PM
Start with a Google search for "The Razor Blade in the Apple: The Social Construction of Urban Legends." Two Southern Illinois University professors researched ...

When Alzheimer's Steals the Mind, How
Aggressively to Treat the Body?

When Alzheimer's Steals the Mind, How
Aggressively to Treat the Body? 05/17/2004 07:35 PM
The question of how aggressive to be in treating late-stage Alzheimer's patients is one of the most wrenching and contentious issues in medicine.

"Michigan Preparing To Let Doctors
Refuse To Treat Gays"

"Michigan Preparing To Let Doctors
Refuse To Treat Gays" 04/23/2004 02:43 AM

Latter-day ashphalters call on feds not
to treat fiber like roads

Latter-day ashphalters call on feds not
to treat fiber like roads 03/19/2003 10:45 PM
Clay sez:

The 21st Century Infrastructure Consortium (21st CiC)is dedicated to bringing high-bandwidth fiber to the home. Or, rather, they are dedicated to FTTH as long as our city governments don't get involved. From the looks of the paper 21st CiC has filed with the FCC, the worst thing that could possibly happen is that someone could be scheming to offer you access to pure bandwidth, uncluttered by monopolistic business practices.

From their FCC filing: "Municipalities, even when they promise to build an open-access network, should not at all be involved with the FTTx industry."

So take that, you municipal stooges! Your puny notions of "open access" are nothing to us! (I'd suggest a drinking game involving the number of occurrences of the phrase "unfair competition" in a two page PDF, but I think the AMA would revoke my blogging license.)

The very idea that the government would want to treat access to bandwidth as even remotely analogous to access to highways has latter-day asphalt manufacturers in a tizzy. Municipal FTTH may die a-borning, if the beneficiaries of such services don't make themselves heard.

Link Discuss (Thanks, Clay!)

M-generation treat mobiles as
life-support system

M-generation treat mobiles as
life-support system 06/23/2004 07:56 AM
inSourced Jun 23 2004 10:43AM GMT

Treat online gaming as a legitimate
industry, gov't told

Treat online gaming as a legitimate
industry, gov't told 02/01/2005 09:41 PM
News.inq7.net - Sun Jan 30, 12:55 pm GMT

'Computer' made from DNA able to detect,
treat cancer in a test tube

'Computer' made from DNA able to detect,
treat cancer in a test tube 04/28/2004 02:44 PM
Canadian Press via Canada.com Apr 28 2004 6:15PM GMT

tech.life@play | Full Spectrum Warrior
intense, low-casualty treat

tech.life@play | Full Spectrum Warrior
intense, low-casualty treat 06/17/2004 03:19 AM
Philadelphia Inquirer Jun 17 2004 7:16AM GMT

The IDF will soon begin using cannabis
to treat soldiers suffering from combat
stress, the military said Wednesday

The IDF will soon begin using cannabis
to treat soldiers suffering from combat
stress, the military said Wednesday 08/08/2004 07:07 AM
At last, some fun quirky news about Israeli soldiers

jpost.com/servlet/Satellite?pagename=JPost/JPArticle/ShowFu ll&cid=1091589016749
track this site | 2 links

The Customer Owns The Customer

The Customer Owns The Customer 03/17/2005 03:08 AM

Traditionally, the battle for customer ownership in the mobile space was between the operators and the handset makers. The battle is about to get a lot more crowded. By Mike Masnick, The Feature

UPDATE: A Very
Special Treat

UPDATE: A Very
Special Treat 12/24/2004 12:32 PM
Gentle Giant Studios has a very special 'thank you' shipping out to some of their closest friends and associates. This Silver and Gold Edition Sandtrooper Mini-Bust will be limited to just 200 pieces, making it the prized centerpiece in any Star Wars collection. *More images and details have been added!

"one of the reasons boys (and
subsequently men) are more likely to
develop learning disorders and
antisocial 'macho' personalities is that
parents treat infant males in their
first months of life "like boys""

"one of the reasons boys (and
subsequently men) are more likely to
develop learning disorders and
antisocial 'macho' personalities is that
parents treat infant males in their
first months of life "like boys"" 07/07/2004 02:57 PM

We the customer

We the customer 07/26/2004 07:47 PM

Loic blogs about his experience with his customers and the French blogging community. This reminds me of when I got my bumps from the Japanese diary community about two years ago for trying to push blogging in Japan. We now have a very good relationship with the Japanese Net community, but it took a lot of work on the part of my team and the delivery on a lot of promises.

Comment - TrackBack

Q-Customer

Q-Customer 06/14/2004 11:07 PM
Project Approved

Here's a customer...

Here's a customer... 03/17/2005 02:55 AM
Ross Rader over at TuCows wants to buy a Web based group instant outliner for his team. 

To Customer Service

To Customer Service 01/07/2004 03:21 PM
Dear Customer Service: Today I had a problem and called your help-line. I (like quite a few people) would prefer to solve the problem myself using your website, and I (like an increasing portion of the population) am perfectly competent to do so. Unfortunately, your web site does not have a solution to this particular problem, so I need to talk to a person. Imagine my dismay when, at three successive levels of telephone menu, I have to listen to lengthy exhortations on the wonderfulness of your Web site and on how it could solve my problem if I would go away and (please, please) not call you. If I could use the Web site, I wouldn’t be calling. This guarantees that by the time I eventually get through to a person, I will be irritated and prone to unfriendliness. As the proportion of people who are Web-connected and Web-competent increases, the cost-effectiveness of this kind of go-away message is going to fall. Please bear this in mind.

The customer is in charge

The customer is in charge 04/14/2004 06:31 AM
Chicago Tribune Apr 14 2004 11:10AM GMT

Customer Focused

Customer Focused 08/02/2004 03:26 PM
Constructech Magazine Aug 2 2004 7:55PM GMT
Grok Description matches for How Not To Treat a New Customer
GrokA matches for How Not To Treat a New Customer

How Not To Treat a New Customer

The following phrases have been identified by the grok system as matching this entry: