NYC: Junior SysAdmin/Helpdesk Staffer

Grok Headline matches for NYC: Junior SysAdmin/Helpdesk Staffer

SysAdmin to SysAdmin: using Ximian tools
for system maintenance

SysAdmin to SysAdmin: using Ximian tools
for system maintenance 05/05/2004 12:53 PM
Have you ever needed an automated solution that requires very little administration intervention, works on possibly different flavors of Linux, and doesn't require software with 'phone home' functionality? A solution based on free software which is scriptable and flexible enough to allow updates from a locally mounted source, as opposed to a remote mirror?

SysAdmin to SysAdmin: Linux is the Unix
reference implementation

SysAdmin to SysAdmin: Linux is the Unix
reference implementation 05/12/2004 10:01 AM
When you quit picking on Windows and start picking on Unix vendors for not being "Linuxy" enough, you've become a true zealot. However, if you consider administration, education, software development, and the labor market (at least in the U.S.), the notion of Linux being the de facto standard Unix starts to look a little less goofy.

SysAdmin to SysAdmin: Educate users
about strong passwords

SysAdmin to SysAdmin: Educate users
about strong passwords 07/21/2004 04:22 AM
General concepts in security escape most end users, pointy-haired bosses, and other decision-makers, and even some junior administrators. While the more senior technologists may not ever hope to get them to relate to the finer points of DMZs and VLANs, we should at least continue to push and educate in the area of passwords.

SysAdmin to SysAdmin: Perl's Tie::File
module

SysAdmin to SysAdmin: Perl's Tie::File
module 06/02/2004 03:50 AM
Two factors outshine all others as reasons I became a systems administrator. The first is that, well, I like computers and computing. The second is that I'm not particularly fond of writing code. If I were, I'd probably be a programmer. As it stands, if I can find tools that work, I won't write code. However, inevitably, some site-specific situation will come up for which I have no choice. In that case, I at least want to write very little code. Perl's Tie::File has helped me do that on more than one occasion.

SysAdmin to SysAdmin: IP's binary roots

SysAdmin to SysAdmin: IP's binary roots 04/21/2004 08:55 AM
A wise man once said, "There are only 10 kinds of people in the world -- those who understand binary, and those who don't." OK, so I saw it on a T-shirt. Fact is, if you're in charge of a network, or just want to understand how your network ticks, understanding binary is a requirement. Luckily, binary isn't very difficult when it's applied to something you already know -- namely, IP addresses and subnet masks.

SysAdmin to SysAdmin: Service monitoring
with Nagios

SysAdmin to SysAdmin: Service monitoring
with Nagios 09/15/2004 03:18 PM

SysAdmin to SysAdmin: Using RAID with
PVFS under ROCKS

SysAdmin to SysAdmin: Using RAID with
PVFS under ROCKS 01/06/2005 03:14 PM

SysAdmin to SysAdmin: Using Jabber as a
log monitor

SysAdmin to SysAdmin: Using Jabber as a
log monitor 06/09/2004 04:26 AM
Jabber, the streaming XML technology mainly used for instant messaging, is well-suited to its most common task. However, Jabber is a far more generic tool. It's not a chat server per se, but rather a complete XML routing framework. This has some pretty far-reaching implications.

SysAdmin to SysAdmin: Netgroups are not
just for NIS anymore

SysAdmin to SysAdmin: Netgroups are not
just for NIS anymore 04/28/2004 03:59 PM
With recent advances in freely available LDAP client utilities, Linux administrators can now take advantage of some of the benefits of network groups without the overhead of maintaining a NIS server. In this article, I'll explain what netgroups are, and how they can help you get finer-grained control over your local system security.

SysAdmin to SysAdmin: Programming with
bash

SysAdmin to SysAdmin: Programming with
bash 06/23/2004 04:30 AM
Face it, you can't become any kind of respectable administrator without knowing a decent bit about shell scripting. You don't have to be the "Bashmeister General" or anything, but having a firm grasp on the basics will get you out of a lot of jams, and provide a foundation for furthering your experience and your skill. In this article we'll cover some programming functionality of the bash shell.

SysAdmin to SysAdmin: Approaching Perl

SysAdmin to SysAdmin: Approaching Perl 07/07/2004 04:59 AM
Writing an article about getting started with Perl is a bit like writing an article about getting started with neurosurgery. Sure, I could cover some basics -- but it would only leave you scratching your head the first time something comes up that you've never seen. I'd hate to see a neurosurgeon in that position! But no matter what you do, there are always times when you just don't know an answer. A much more horrible fate to suffer is to have no clue where to go to find the answer. So, this article covers one or two basics of Perl, just to show you that's it's not so scary, and a future article will tell you where to find solutions when you're on your own.

SysAdmin to SysAdmin: bring out your
inner xargs

SysAdmin to SysAdmin: bring out your
inner xargs 04/14/2004 05:14 AM
xargs is your friend. Using xargs, you can pull off feats of greatness and not have to write a script to do it. xargs can take care of things right on the command line. Though I focus mainly on files in this article (it's what I use it for almost exclusively), it's important to remember that xargs acts on standard input, which could mean lines redirected from /var/log/messages or urls or whatever else you can manage to point in its direction.

SysAdmin to SysAdmin: Scripting
languages

SysAdmin to SysAdmin: Scripting
languages 06/16/2004 03:54 AM
Theoretically, the ultimate goal for a system administrator, whether you're in a large data center or a small home network, is to script yourself out of a job. The more you can automate tasks, the more time you can spend researching new technologies, deploying new services, and playing Quake! Experienced administrators generally have at least three scripting languages under their belts for regular use, and probably have books that cover one or two more for occasional use. Beginners, however, sometimes have a hard time deciding which tools to devote their learning cycles to. This article aims to help those users come to grips with the many options available.

SysAdmin to SysAdmin: GUI administration
with KSysguard

SysAdmin to SysAdmin: GUI administration
with KSysguard 05/19/2004 08:55 AM
I only recently came across KSysguard, a great application for making productive use of the desktop real estate currently occupied by less useful things like end-user emails and the GAIM window, as a result of switching my desktop from Fedora to SUSE 9.1, but KSysguard has apparently been around since the KDE2 days.

SysAdmin to SysAdmin: Did you ever have
one of those weeks?

SysAdmin to SysAdmin: Did you ever have
one of those weeks? 05/26/2004 08:56 AM
This week's little computer-based irritations have reached the overload state for me. I need to vent a little to folks who'll understand the frustrations.

SysAdmin to SysAdmin: Awk is your friend

SysAdmin to SysAdmin: Awk is your friend 06/30/2004 04:21 AM
The nice thing about humans is that they're at least somewhat predictable. Given the choice between having data randomly strewn about, and having it in some predictable pattern, humans will generally choose predictable patterns (Microsoft filesystem management issues notwithstanding). These patterns are what make awk, a pattern-matching programming language, a wonderful tool for systems administrators, database administrators, and even command-line junkies who use their box mainly for pleasure. The notion of being able to write a one-line command to do almost anything draws ever closer with awk in your toolbelt.

Helpdesk Over Web

Helpdesk Over Web 05/26/2004 04:17 AM
The Project Commences!

LBE Web Helpdesk v4.0.72

LBE Web Helpdesk v4.0.72 03/13/2003 11:43 AM
LBE Web Helpdesk is a helpdesk system designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or on a stand-alone machine. LBE Web Helpdesk can be installed on any web server running Windows. It can be accessed from any machine running a Javascript enabled web browser.

f2w helpdesk

f2w helpdesk 06/15/2004 04:42 PM
f2w helpdesk 1.6 released

Staffer Shoots for Stars

Staffer Shoots for Stars 09/09/2004 02:41 PM
Kforce narrows earning guidance and bounces back from some bad times.

Cerberus Helpdesk 2.4.0

Cerberus Helpdesk 2.4.0 04/27/2004 02:24 PM
An email response system.

DEKSI HelpDesk v2.0

DEKSI HelpDesk v2.0 07/21/2004 09:26 AM
DEKSI HelpDesk is a web-based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires the Java RunTime environment. [Shareware $495.00 10.2 MB]

LBE Desktop Helpdesk v4.0.130

LBE Desktop Helpdesk v4.0.130 02/16/2004 10:33 AM
LBE Desktop Helpdesk is a helpdesk system for all businesses. It will help you manage and control your helpdesk operation without forcing you to change the way you work. [Shareware $595.00 4.13 MB]

Cerberus Helpdesk 2.3.1

Cerberus Helpdesk 2.3.1 11/13/2003 06:35 AM
An email response system.

Cerberus Helpdesk 2.5.0

Cerberus Helpdesk 2.5.0 09/01/2004 06:52 PM
An email response system.

Ex-Macromedia staffer powers RocketBoots

Ex-Macromedia staffer powers RocketBoots 12/22/2004 01:40 AM
iTnews Dec 21 2004 5:40AM GMT

Ex-Computer Associates staffer to plead
guilty

Ex-Computer Associates staffer to plead
guilty 01/23/2004 02:25 PM
Silicon India Jan 23 2004 7:05PM GMT

Cadence poaches another Intel server
staffer

Cadence poaches another Intel server
staffer 09/08/2004 02:50 PM
IDF Fall '04 Malhotra rejoins St. Fister

BOFH: Interviewing for Helpdesk

BOFH: Interviewing for Helpdesk 02/19/2004 08:18 AM
Episode 5 Easy when you know how

Customer-facing Helpdesk

Customer-facing Helpdesk 12/14/2003 01:37 PM
Candidate Databases

Powell Scolds Hill Staffer At Hearing
(washingtonpost.com)

Powell Scolds Hill Staffer At Hearing
(washingtonpost.com) 02/12/2004 03:32 PM
Colin Powell interrupts Congressional hearing to lambaste Hill staffer .. Colin Powell freaks out, er, behaves undiplomatically, .. but sometimes it's not: .. Sucks being Colin .. excellent job

washingtonpost.com/wp-dyn/articles/A34636-2004Feb11.html
track this site | 5 links

ABCNEWS.com : Intel Staffer Cites Abu
Ghraib Cover-Up

ABCNEWS.com : Intel Staffer Cites Abu
Ghraib Cover-Up 05/18/2004 07:36 PM
massive cover-up in the Abu Ghraib tortures .. military cover-up going on .. allegations of a cover up .. More .. abcnews

abcnews.go.com/sections/WNT/Investigation/abu_ghraib_cover_u p_040518-1.html
track this site | 5 links

Bush camp solicits race of Star staffer

Bush camp solicits race of Star staffer 07/31/2004 12:26 PM
Bush camp solicits race of Star staffer. President Bush's re-election campaign insisted on knowing the race of an Arizona Daily Star journalist assigned to photograph Vice President Dick Cheney.
The jounalist's name was Mamta Popat. She sure sounds like a terrorist.

Microsoft staffer charged with stealing
search code

Microsoft staffer charged with stealing
search code 07/09/2004 10:03 PM
CNET Jul 10 2004 2:46AM GMT

Bosses in Staffer Shoes Get a Reality
Check (Reuters)

Bosses in Staffer Shoes Get a Reality
Check (Reuters) 03/06/2004 02:00 AM
Reuters - Never having cleaned a bathroom in his life, Jonathan Tisch was down on his knees, scrubbing with great effort but little interest, under the watchful eye of his supervisor.

Cerberus Helpdesk 2.6.1 (Default branch)

Cerberus Helpdesk 2.6.1 (Default branch) 03/14/2005 06:19 PM
Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. It was written originally as a trouble ticket system.

---

Changes:
There is now a PHP5 version for download. The GUI has had a facelift, which makes it easier to change colors and images. Boolean ticket searches have been added; AND/NOT searches are now possible, as well as optional words and partial matches. Custom statuses can also be created to match any business. Mail rules can now act before the email enters the system to bounce spam, ignore autoreplies, etc.

PowerBook G3 DVD/Airport-Owned by former
TechTV staffer, Laura Burstein

PowerBook G3 DVD/Airport-Owned by former
TechTV staffer, Laura Burstein 04/26/2004 12:41 AM
Laura Burstein, journalist, former TechTV on-air personality and current moblog goddess has her PowerBook G3 up on the eBay auction block. It is the same 500MHz Bronze keyboard PowerBook that she used to write portions of Leo Laporte's TechTV 2003 Technology Almanac.

Bid now and own a piece of geek history.

Perl Developer - online helpdesk
applications

Perl Developer - online helpdesk
applications 05/24/2004 12:23 PM
Easyspace Ltd - United Kingdom, Surrey, West Byfleet (2004-05-24)

ReQuezt Forum / Helpdesk Application by
pjentsch on 2002/06/22

ReQuezt Forum / Helpdesk Application by
pjentsch on 2002/06/22 06/26/2002 01:01 PM

Grok Description matches for NYC: Junior SysAdmin/Helpdesk Staffer
GrokA matches for NYC: Junior SysAdmin/Helpdesk Staffer

NYC: Junior SysAdmin/Helpdesk Staffer

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