Health-care costs shoot up, millions in U.S. left gasping
Grok Headline matches for Health-care costs shoot up, millions in U.S. left gasping
Kerry Bashes Bush on Health Care Costs
(AP)
Kerry Bashes Bush on Health Care Costs
(AP)
05/10/2004 03:03 PMAP - Democratic presidential candidate John Kerry said Monday his
health care proposal to reduce soaring premiums and cut fraud and
waste is the remedy for a system "badly broken" under President Bush.
Making 'Sense' of Health Care Costs and
Other Complex Challenges
Making 'Sense' of Health Care Costs and
Other Complex Challenges
06/05/2005 11:12 PM
When
does the pursuit of 'best practices' make sense, and when do we need
to
apply less precise but more effective approaches instead?
This week's New Yorker has another interesting
column by James Surowiecki, entitled Local Knowledge,
which laments the fact that there are huge anomalies in health care in
the US from community to community, a result of a combination of local
customs, patient demographics, and the varying supply and
accessibility
of practitioners and facilities. Great variations in treatment have
been noted in many diseases and conditions, including serious and
controversial ones like cesarean sections, spinal fusions,
mastectomies, and coronary-bypass surgeries. Different treatments and
variances in hospital stays mean great variations in medical cost,
Surowiecki says, and this could be costing the US health care system
billions it can't afford. His prescription? Not a new government
standards body, but increasing awareness of people about these
differences, so that the 'inefficiencies' are driven out of the system
by informed patients and caregivers.
What Surowiecki seems to be looking for is what in business is called
'best practices'. What's interesting to me is that business has
recently become disenchanted with 'best practices': In a world where
every job, every situation, every context is different, the
applicability of some documented 'best practice' in any situation
other
than the one it was identified in is increasingly dubious. Dave
Snowden
articulates these three
'heuristics' about real-world knowledge:
Knowledge can only be
volunteered; it can't be conscripted.
People always know more than they can tell and can tell more than they
can write.
People only know what they know when they need to know it. Human
knowledge is contextual and triggered by circumstance.
So what we have here is a clash of two new and exciting philosophies:
Surowiecki's argument that tapping the Wisdom of
Crowds
can allow much better answers to emerge than relying on experts,
versus
Snowden's argument that such 'wisdom' is possible and useful only in
relatively simple situations where apples can clearly be compared to
apples, and doesn't
work in the majority of more complex situations where every case
is arguably significantly different.
An identified 'problem' in Surowiecki's article is the large number of
facilities and practitioners providing over-long stays to patients in
Florida, compared to other states. They are drawn there, of course,
because that's where the customers are, and, as in all things, the
work
tends to expand to fill the available space, money and time. In public
health services we seem to try to offset these 'market' tendencies by
making sure both facilities and practitioners' time are in constant
short supply, in the presumption that this will yield less waste and
force greater efficiency, rather than posing a serious threat to
public
health. And this is exactly the problem with applying mechanistic,
industrial, simple-situation prescriptions to complex-situation
challenges.
So what should we do when doctors in one community perform
appendectomies and tonsillectomies four times as often as they do in
the next community, of the same size, a stone's throw away? Surowiecki
thinks we need to figure out "how to pay doctors for the quality,
rather than the quantity, of the care they provide" and hopes that
"eventually people will start paying attention to the data and
recognize how costly these variations can be". But even he seems
dubious of the possibility of either of these things happening. Of
course patients need to be better informed about preventative health
care, self-treatment and new knowledge about less invasive and
unnecessary procedures. But health care isn't like widgets, where
differences in 'unit' product cost, quality and service are
conspicuous. Every situation is truly different, and we'll never come
up with either a formula for determining the right health care answer,
or an expert system that will tell us precisely where the
'inefficiencies' in health care are and how they can be
eliminated.
Surowiecki suggests the problem is geography and parochialism. But
geography is just one way of slicing community, and these days it's
not
even the most important one. The issue isn't isolation of community,
it's incomparability of situations with infinitely many different
contexts. When the data is a million cases of one, the significance of
patterns is likely to be illusory.
And health care isn't the exception either -- most of the products and
services that are essential to human well-being, like education,
nutrition, freedom, justice, security, transparency of government and
a
healthy environment are also enormously contextual, circumstantial and
relative. Experts and advocates in these fields have torn out their
hair trying to find benchmarks, standards, measures, scorecards and
'best practices' that will allow us to cajole improvements in
performance from those we assess to be falling short. It can't be
done.
Complicated solutions don't solve complex problems.
The essence of Snowden's new approach to
sense-making
and management 'science' is to first assess whether the situation
lends
itself to simple-to-complicated solutions and approaches (like root
cause analysis, systems thinking and The Wisdom of Crowds), or if it
requires more complex approaches (like cultural anthropology,
pattern-seeking, Open Space and emergent understanding techniques like
the AHA! Discovery Framework diagrammed above). It doesn't take much
thought to realize (a) that most of the challenges we face in business
and society today are complex, and (b) attempts to force simple and
complicated-situation solutions in complex situations, like the
deliberate starving of the health and education systems (and like the
ubiquitous imposition of lousy
service
in all areas of business today), in the ill-conceived belief these
will
somehow mechanically force efficiency and productivity improvements in
them, are doomed to make the situations worse, not better.
It's time we woke up to the realization that industrial-age solutions
are increasingly inapplicable in the information age, and it's time we
got over our discomfort with the imprecision, uncertainty, lack of
causality, and non-amenability to command-and-control hierarchy that
complex approaches entail. Managers, grit your teeth and prepare for
some revolutionary new, difficult and important learning.
So sorry, health care fans desperate for solutions to spiraling costs.
No 'best practices' or 'popular wisdom' answers here. Move along,
please.
|
Outsourcing, Rising Health Care Costs
and HSAs Highlight Media Coverage in
First HR Intelligence Trend Report for
2005
Outsourcing, Rising Health Care Costs
and HSAs Highlight Media Coverage in
First HR Intelligence Trend Report for
2005
03/29/2005 03:55 AMHRmarketer.com, the no. 1 online marketing and PR service in the human
capital industry, has introduced monthly trend reports that will track
companies and topics receiving most media attention, the top
advertisers, and the overall health of the human resource marketplace.
[PRWEB Mar 29, 2005]
AHLA - Links to Selected Health Care and
Health Law Sites
AHLA - Links to Selected Health Care and
Health Law Sites
11/10/2003 10:50 PMAHLA - Links to Selected Health Care and Health Law
Siteshttp:
//www.healthlawyers.org/weblinks/weblinks_health.cfmAmerican Health Lawyers Association comprehensive set of links to
selected healthcare and health law sites.
The Rueckert-Hartman School for Health
Professions, Regis University, Denver,
CO, Announces the Formation of the
Center for Health Care Ethics and
Emerging Technologies
The Rueckert-Hartman School for Health
Professions, Regis University, Denver,
CO, Announces the Formation of the
Center for Health Care Ethics and
Emerging Technologies
06/05/2005 11:58 PMUnder the direction of Dr. Pat Ladewig, Dean, Rueckert-Hartman School
for Health Professions, Regis University established the Center for
Health Care Ethics and Emerging Technologies. Dr. Mark Meaney,
Executive Director, stated that the goals of the Center include the
examination of the ethical and social implications of emerging
biotechnologies such as nanobiotechnologies, pharmacogenomics, and
stem cell research. [PRWEB May 22, 2005]
Millions left in closed accounts
Millions left in closed accounts
07/31/2004 12:27 AMAround £452m is still being held in National Savings traditional
savings accounts after they closed.
'Penniless' Brando left millions
'Penniless' Brando left millions
07/10/2004 02:38 AMMovie icon Marlon Brando left a fortune worth more than $20m, his
lawyer has revealed.
Internet travel costs Florida millions
Internet travel costs Florida millions
03/19/2005 03:16 AMMiami.com - Fri Mar 18, 12:04 pm GMT
Millions 'illiterate' about health
Millions 'illiterate' about health
08/03/2004 09:32 PMMillions of people in the UK do not understand even basic health
information, a report says.
Spam costs businesses millions every
year: report
Spam costs businesses millions every
year: report
06/28/2004 03:29 AMZDNet Australia Jun 28 2004 7:54AM GMT
Bay area message board costs papers
millions
Bay area message board costs papers
millions
12/28/2004 05:41 PMBeatniks at Craigslist rule classifieds
Health-Care Opportunity
Health-Care Opportunity
02/11/2004 03:12 PMHealth Net looks like a value-priced managed care company.
GE Bets on Health Care
GE Bets on Health Care
04/13/2004 02:20 PMClosing a $9.5 billion deal for the U.K.'s Amersham assures a major
role for GE Healthcare.
More health care have-nots
More health care have-nots
07/01/2004 01:45 PMHealth care conundrum
Health care conundrum
06/20/2004 03:53 AMBoston Globe Jun 20 2004 7:13AM GMT
Here's to Your (Cheaper) Health Care
Here's to Your (Cheaper) Health Care
09/16/2004 03:27 PMMore Americans are looking to Canada for ideas on fixing the
health-care crisis.
Study: U.S. health care not always the
best
Study: U.S. health care not always the
best
05/04/2004 02:01 PMThe Health Care Implosion
The Health Care Implosion
05/25/2004 01:22 PMMercury News: Health costs hurting more small businesses. The cost of
health insurance -- ranked the top concern of small businesses since
1986 -- still holds that dubious distinction, a new nationwide survey
shows. But the percentage of firms affected by those costs has grown
substantially.
The health care system, or at least
the insurance system through which our health-care dollars flow, is in
a slow-motion collapse. This story is just one more data point.
Sooner or later, we'll have to make a choice. Should the U.S. go to
national health care, as every single other industrialized nation
provides for its citizens? Or should we go to a totally free-market
system -- not the bogus pretense of one we have now -- that leaves
millions without care of any kind? Or something else?
The insurance industry is systematically excluding people who will
someday need care -- shifting costs wherever possible to taxpayers.
This may be rational capitalism, but it's lousy public policy.
I'm working on some columns on this topic.
Let
me know what you think.
America's Health Care Mess
America's Health Care Mess
07/14/2004 03:30 PMAnother chapter in the health care meltdown:
Sometime in the next few weeks, barring a surprising turn of events,
the state of California will formally approve the merger of two health
insurance giants. An Indiana company called
Anthem will acquire
WellPoint Health Networks, the
Southern California outfit that owns Blue Cross of California, for
about $16.4 billion.
The deal has drawn harsh criticism for many reasons. Not least is the
display of raw greed by the insider executives who stand to collect
somewhere between $200 million and $600 million in payouts after the
buyout is concluded.
More...
XP SP2 puts the squeeze on health care
XP SP2 puts the squeeze on health care
08/10/2004 09:44 PMYou think IBM has problems? How about being a hospital dependent upon
devices that run Windows? They want to have the latest Windows
security patches installed, but how can they when the device
manufacturers haven't certified that their products run...
World Health Care Congress
World Health Care Congress
01/25/2004 11:41 AMI'm in DC in a hotel with a nice view of the J. Edgar Hoover building.
Facilitating a Socialtext Eventspace for the World Health Care
Congress. The World Health Care Congress is the first focused and
inclusive conference to determine...
IBM chalks up two health care wins
IBM chalks up two health care wins
08/18/2004 06:40 PMThe deals with a university medical center and a California health
care provider come two weeks after a win with the Mayo Clinic.
Kerry Focuses on Health Care (AP)
Kerry Focuses on Health Care (AP)
05/11/2004 02:10 AMAP - Democrat John Kerry is focusing on health care reform in a very
complex environment, one complicated by the furor at home and abroad
over the abuse of Iraqi prisoners by U.S. soldiers.
Health Care IT Czar Speaks
Health Care IT Czar Speaks
05/19/2004 02:52 PMOn the job only a few days, Dr. David Brailer made his first major
speech to attendees of an industry conference entitled "Toward
Electronic Patient Records" in Fort Lauderdale, Fl. this morning.
Health care gets more high-tech
Health care gets more high-tech
04/10/2005 12:54 PMChicago Tribune Apr 10 2005 2:26PM GMT
"lgf: Kerry: Lying About Health Care"
"lgf: Kerry: Lying About Health Care"
08/22/2004 04:11 AMGrowth in Health Care Spending Again
Drops (AP)
Growth in Health Care Spending Again
Drops (AP)
06/09/2004 07:36 AMAP - The rate of growth in health care spending fell for the second
year in a row in 2003 as demand for health services dropped because
workers were forced to pick up more of the tab for their care and a
surge from a change in managed care policies ebbed.
Canada Looks for Ways to Fix Its Health
Care System
Canada Looks for Ways to Fix Its Health
Care System
09/12/2004 03:10 AMPolls indicate that public confidence in Canada's health insurance
system is eroding, although politicians remain reticent to privatize
services.
Wide U.S. Inquiry Into Purchasing for
Health Care
Wide U.S. Inquiry Into Purchasing for
Health Care
08/20/2004 11:43 PMThe case appears to be focused on whether hospitals are fraudulently
overcharging Medicare and other programs for goods.
AP Poll: Health Care, Terror Worries
U.S. (AP)
AP Poll: Health Care, Terror Worries
U.S. (AP)
01/19/2004 02:51 AMAP - Concerns over health care and unemployment have edged higher in
the public's consciousness over the last year as worries about the
overall economy eased, an Associated Press poll found.
SBC workers start strike over health
care
SBC workers start strike over health
care
05/21/2004 02:33 PMCanada to boost Inuit health care
Canada to boost Inuit health care
09/13/2004 09:45 PMPrime Minister Paul Martin announces plans to improve health care for
Canada's indigenous people.
Saddam Hussein, an example for health
care reform
Saddam Hussein, an example for health
care reform
03/17/2005 03:24 AMOver breakfast at a favorite little French cafe in Harvard Square
today a friend who is getting a master's in Public Health at Harvard
mentioned that under Saddam Hussein Iraq's entire health care system
had a budget of $18 million and that under U.S. occupation this has
subsequently grown to $1.8 billion. How well did Saddam do with
his $18 mil? http:
//www.cia.gov/cia/publications/factbook/geos/iz.html shows
Iraqi life expectancy at birth to be 68 years versus the U.S.'s
77 years. Those extra 9 years are nice, of course, but they come at a
cost of about $1.9 trillion per year or 100,000 times Saddam's
budget.
Schwarzenegger Budget Denies Some Health
Care
Schwarzenegger Budget Denies Some Health
Care
01/17/2004 10:38 PMGovernor Schwarzenegger has proposed capping enrollment in Healthy
Families, a state-federal health insurance program for the near-poor,
at the current level.
Kerry releases health care study
Kerry releases health care study
05/10/2004 02:41 PMBriefly: IBM chalks up two health care
wins
Briefly: IBM chalks up two health care
wins
08/18/2004 06:40 PMroundup Plus: Vonage users dial 311 for city info...Mozilla makes
Japanese push...Macromedia offers Flash video tool.
HHS names former CareSciences CEO as
health care IT czar
HHS names former CareSciences CEO as
health care IT czar
05/07/2004 04:33 PMThe Department of Health and Human Services also announced the
adoption of new standards that will serve as the bedrock of a national
electronic health record for every American.
F/OSS: Let's drop the K-12 campaign,
champion health care
F/OSS: Let's drop the K-12 campaign,
champion health care
04/30/2004 07:09 PMListening to one of last week's recorded CFP plenaries, I was struck
by how often open source advocates point to the need for ubiquitous
computing resources in K-12 schools. Given the evidence to the
contrary, this is not a compelling...
VA Health Care Faces Wave of Returning
GIs (AP)
VA Health Care Faces Wave of Returning
GIs (AP)
05/16/2004 08:57 PMAP - More than 20,000 soldiers have sought care from the Veterans
Affairs Department since returning from Iraq and Afghanistan. With
thousands more expected to seek benefits and health care, the VA faces
its biggest challenge since the early 1990s.
Grok Description matches for Health-care costs shoot up, millions in U.S. left gasping
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Health-care costs shoot up, millions in U.S. left gasping