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Health-care costs shoot up, millions in U.S. left gasping







Health-care costs shoot up, millions in
U.S. left gasping

Health-care costs shoot up, millions in
U.S. left gasping
07/04/2004 12:09 PM

Health-care costs shoot up, millions in U.S. left gasping "...there are signs of growing frustration. The Gallup Organization reported in January that for the first time since 1992, when Americans are polled about urgent health problems facing the country, the cost of health care is No. 1, ahead of issues such as cancer, obesity, and smoking..."




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Health-care costs shoot up, millions in U.S. left gasping

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Kerry Bashes Bush on Health Care Costs
(AP)


Kerry Bashes Bush on Health Care Costs
(AP)
05/10/2004 03:03 PM
AP - Democratic presidential candidate John Kerry said Monday his health care proposal to reduce soaring premiums and cut fraud and waste is the remedy for a system "badly broken" under President Bush.

Making 'Sense' of Health Care Costs and
Other Complex Challenges


Making 'Sense' of Health Care Costs and
Other Complex Challenges
06/05/2005 11:12 PM
When does the pursuit of 'best practices' make sense, and when do we need to apply less precise but more effective approaches instead?

aha4This week's New Yorker has another interesting column by James Surowiecki, entitled Local Knowledge, which laments the fact that there are huge anomalies in health care in the US from community to community, a result of a combination of local customs, patient demographics, and the varying supply and accessibility of practitioners and facilities. Great variations in treatment have been noted in many diseases and conditions, including serious and controversial ones like cesarean sections, spinal fusions, mastectomies, and coronary-bypass surgeries. Different treatments and variances in hospital stays mean great variations in medical cost, Surowiecki says, and this could be costing the US health care system billions it can't afford. His prescription? Not a new government standards body, but increasing awareness of people about these differences, so that the 'inefficiencies' are driven out of the system by informed patients and caregivers.

What Surowiecki seems to be looking for is what in business is called 'best practices'. What's interesting to me is that business has recently become disenchanted with 'best practices': In a world where every job, every situation, every context is different, the applicability of some documented 'best practice' in any situation other than the one it was identified in is increasingly dubious. Dave Snowden articulates these three 'heuristics' about real-world knowledge:

Knowledge can only be volunteered; it can't be conscripted.
People always know more than they can tell and can tell more than they can write.
People only know what they know when they need to know it. Human knowledge is contextual and triggered by circumstance.

So what we have here is a clash of two new and exciting philosophies: Surowiecki's argument that tapping the Wisdom of Crowds can allow much better answers to emerge than relying on experts, versus Snowden's argument that such 'wisdom' is possible and useful only in relatively simple situations where apples can clearly be compared to apples, and doesn't work in the majority of more complex situations where every case is arguably significantly different.

An identified 'problem' in Surowiecki's article is the large number of facilities and practitioners providing over-long stays to patients in Florida, compared to other states. They are drawn there, of course, because that's where the customers are, and, as in all things, the work tends to expand to fill the available space, money and time. In public health services we seem to try to offset these 'market' tendencies by making sure both facilities and practitioners' time are in constant short supply, in the presumption that this will yield less waste and force greater efficiency, rather than posing a serious threat to public health. And this is exactly the problem with applying mechanistic, industrial, simple-situation prescriptions to complex-situation challenges.

So what should we do when doctors in one community perform appendectomies and tonsillectomies four times as often as they do in the next community, of the same size, a stone's throw away? Surowiecki thinks we need to figure out "how to pay doctors for the quality, rather than the quantity, of the care they provide" and hopes that "eventually people will start paying attention to the data and recognize how costly these variations can be". But even he seems dubious of the possibility of either of these things happening. Of course patients need to be better informed about preventative health care, self-treatment and new knowledge about less invasive and unnecessary procedures. But health care isn't like widgets, where differences in 'unit' product cost, quality and service are conspicuous. Every situation is truly different, and we'll never come up with either a formula for determining the right health care answer, or an expert system that will tell us precisely where the 'inefficiencies' in health care are and how they can be eliminated.

Surowiecki suggests the problem is geography and parochialism. But geography is just one way of slicing community, and these days it's not even the most important one. The issue isn't isolation of community, it's incomparability of situations with infinitely many different contexts. When the data is a million cases of one, the significance of patterns is likely to be illusory.

And health care isn't the exception either -- most of the products and services that are essential to human well-being, like education, nutrition, freedom, justice, security, transparency of government and a healthy environment are also enormously contextual, circumstantial and relative. Experts and advocates in these fields have torn out their hair trying to find benchmarks, standards, measures, scorecards and 'best practices' that will allow us to cajole improvements in performance from those we assess to be falling short. It can't be done. Complicated solutions don't solve complex problems.

The essence of Snowden's new approach to sense-making and management 'science' is to first assess whether the situation lends itself to simple-to-complicated solutions and approaches (like root cause analysis, systems thinking and The Wisdom of Crowds), or if it requires more complex approaches (like cultural anthropology, pattern-seeking, Open Space and emergent understanding techniques like the AHA! Discovery Framework diagrammed above). It doesn't take much thought to realize (a) that most of the challenges we face in business and society today are complex, and (b) attempts to force simple and complicated-situation solutions in complex situations, like the deliberate starving of the health and education systems (and like the ubiquitous imposition of lousy service in all areas of business today), in the ill-conceived belief these will somehow mechanically force efficiency and productivity improvements in them, are doomed to make the situations worse, not better.

It's time we woke up to the realization that industrial-age solutions are increasingly inapplicable in the information age, and it's time we got over our discomfort with the imprecision, uncertainty, lack of causality, and non-amenability to command-and-control hierarchy that complex approaches entail. Managers, grit your teeth and prepare for some revolutionary new, difficult and important learning.

So sorry, health care fans desperate for solutions to spiraling costs. No 'best practices' or 'popular wisdom' answers here. Move along, please.

Outsourcing, Rising Health Care Costs
and HSAs Highlight Media Coverage in
First HR Intelligence Trend Report for
2005


Outsourcing, Rising Health Care Costs
and HSAs Highlight Media Coverage in
First HR Intelligence Trend Report for
2005
03/29/2005 03:55 AM
HRmarketer.com, the no. 1 online marketing and PR service in the human capital industry, has introduced monthly trend reports that will track companies and topics receiving most media attention, the top advertisers, and the overall health of the human resource marketplace. [PRWEB Mar 29, 2005]

AHLA - Links to Selected Health Care and
Health Law Sites


AHLA - Links to Selected Health Care and
Health Law Sites
11/10/2003 10:50 PM
AHLA - Links to Selected Health Care and Health Law Sites
http: //www.healthlawyers.org/weblinks/weblinks_health.cfm

American Health Lawyers Association comprehensive set of links to selected healthcare and health law sites.

The Rueckert-Hartman School for Health
Professions, Regis University, Denver,
CO, Announces the Formation of the
Center for Health Care Ethics and
Emerging Technologies


The Rueckert-Hartman School for Health
Professions, Regis University, Denver,
CO, Announces the Formation of the
Center for Health Care Ethics and
Emerging Technologies
06/05/2005 11:58 PM
Under the direction of Dr. Pat Ladewig, Dean, Rueckert-Hartman School for Health Professions, Regis University established the Center for Health Care Ethics and Emerging Technologies. Dr. Mark Meaney, Executive Director, stated that the goals of the Center include the examination of the ethical and social implications of emerging biotechnologies such as nanobiotechnologies, pharmacogenomics, and stem cell research. [PRWEB May 22, 2005]

Millions left in closed accounts


Millions left in closed accounts 07/31/2004 12:27 AM
Around £452m is still being held in National Savings traditional savings accounts after they closed.

'Penniless' Brando left millions


'Penniless' Brando left millions 07/10/2004 02:38 AM
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Internet travel costs Florida millions


Internet travel costs Florida millions 03/19/2005 03:16 AM
Miami.com - Fri Mar 18, 12:04 pm GMT

Millions 'illiterate' about health


Millions 'illiterate' about health 08/03/2004 09:32 PM
Millions of people in the UK do not understand even basic health information, a report says.

Spam costs businesses millions every
year: report


Spam costs businesses millions every
year: report
06/28/2004 03:29 AM
ZDNet Australia Jun 28 2004 7:54AM GMT

Bay area message board costs papers
millions


Bay area message board costs papers
millions
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Health-Care Opportunity


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GE Bets on Health Care


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More health care have-nots


More health care have-nots 07/01/2004 01:45 PM

Health care conundrum


Health care conundrum 06/20/2004 03:53 AM
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Here's to Your (Cheaper) Health Care


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Study: U.S. health care not always the
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The Health Care Implosion


The Health Care Implosion 05/25/2004 01:22 PM

  • Mercury News: Health costs hurting more small businesses. The cost of health insurance -- ranked the top concern of small businesses since 1986 -- still holds that dubious distinction, a new nationwide survey shows. But the percentage of firms affected by those costs has grown substantially.
  • The health care system, or at least the insurance system through which our health-care dollars flow, is in a slow-motion collapse. This story is just one more data point. Sooner or later, we'll have to make a choice. Should the U.S. go to national health care, as every single other industrialized nation provides for its citizens? Or should we go to a totally free-market system -- not the bogus pretense of one we have now -- that leaves millions without care of any kind? Or something else? The insurance industry is systematically excluding people who will someday need care -- shifting costs wherever possible to taxpayers. This may be rational capitalism, but it's lousy public policy. I'm working on some columns on this topic. Let me know what you think.


    America's Health Care Mess


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    Health Care IT Czar Speaks


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    Health care gets more high-tech


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    "lgf: Kerry: Lying About Health Care"


    "lgf: Kerry: Lying About Health Care" 08/22/2004 04:11 AM

    Growth in Health Care Spending Again
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    Growth in Health Care Spending Again
    Drops (AP)
    06/09/2004 07:36 AM
    AP - The rate of growth in health care spending fell for the second year in a row in 2003 as demand for health services dropped because workers were forced to pick up more of the tab for their care and a surge from a change in managed care policies ebbed.

    Canada Looks for Ways to Fix Its Health
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    Wide U.S. Inquiry Into Purchasing for
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    AP Poll: Health Care, Terror Worries
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    VA Health Care Faces Wave of Returning
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