Diego on Social Software

Aesthetics of Social Software

Adina on Esthetics of Social Software [Weblogsky]

Adina on Esthetics of Social Software

Adina Levin posted a note about the discussions between Honoria and I re. esthetics of social networks and software. Adina notes some criteria. Honoria and I have been looking at three aspects of the subject:

• social networks that form for esthetic purposes (e.g. mail art and network art)
• esthetics represented in the visualization of social networks
• an esthetic of social experience (e.g. harmonious and productive group-forming)

Honoria and I are assembling a panel on the subject for South by Southwest Interactive, along with danah boyd and Molly Wright Steenson. [Link to Adina's comments]

Here are Adina's comments:

Jon Lebkowsky and Honoria have an interesting insight about evaluating social software according to esthetic, leading to some reflection about the criteria for an esthetic of social software.

Thinking out loud, here are some criteria to consider...

* ease of groupforming
* intimacy gradient -- ability to create spaces on a continuum from public to private
* expressiveness -- ability for individuals and groups to express mood and style
* shared memory -- the social software equivalent of bookshelves and mantelpiece photos
* attractive front porches -- social public areas preceding private spaces
* helpful navigation -- clear signage, or meditative exploration

I'm on vacation, so I don't have Christopher Alexander near to hand; that would bring some good insight.

Social Software for Set-Top boxes...

You can download the core part of the material that follows as a PDF presentation entitled Social Software for Set-Top Boxes (4Mb).

A buddy-list for television:
Imagine a buddy-list on your television that you could bring onto your screen with the merest tap of a 'friends' key on your remote control. The buddy list would be the first stage of an interface that would let you add and remove friends, and see what your friends are watching in real-time - whether they be watching live television or something stored on their PVRs. Adding friends would be simple - you could enter letters on screen using your remote, or browse your existing friends' contact lists.

Being able to see what your friends were watching on television would remind you of programmes that you also wanted to see, it would help you spot programmes that your social circle thought were interesting and it could start to give you a shared social context for conversations about the media that you and your friends had both enjoyed.

Obviously there might be some programmes that you might wish to view with a significant other, but wouldn't necessarily want to advertise to the rest of the world that you were watching. For this reason your personalised settings would have to have all kinds of options to help you control how you were being represented to the wider world that were as simple to use and unobtrusive as possible. Primary among the tools at your disposal would be your ability to tell your set-top box not to advertise that you were watching any shows marked as for adults only and to mark certain channels as similarly private. These settings would obviously be on by default.

Presence alerts:
One of the core functions of a socially enabled set-top box would be to create the impression of watching television alongside your peer group and friends - even if you were geographically distant from one another. One key way to do this would be to create a sensation of simultaneity - to remind you that there are other people in your social circle doing things at the same time as you. This would allow you to create a mental impression of what your friends were doing.

Here are two versions of an alert that could fade up gently onto the screen when someone on your buddy list changes channel. These alerts would work in two ways - if the person was changing channel and landed on a station as a programme was just about to begin or within the first three or four minutes of a programme, then the alert would be immediate. This would give you the opportunity to change over to that channel as well without missing too much of the show. If - however - they were changing over to a channel in the middle of a show or they changed the channel again within ten seconds, then the alert would not be sent. They would have to have been watching the new channel for a few minutes before an alert would be sent. There would be nothing more intrusive and irritating than watching someone compulsively flick between channels at a distance (except perhaps being in the room with them as they did so).

The most important part of all these alerts is that they provide you with the option to join the person concerned in whichever programme they happen to now be watching...

Watch with your friends:
Now we have the concept of joining a friend to watch a show, we have to ask what should that experience be like? How should your parallel engagement manifest itself. Traditionally, net-mediated social spaces have tended towards text as a communicative medium. But this would seem like an enormously clumsy way to interact during a television programme.

Television is an audio-visual medium and there's no reason why your engagement with your friends shouldn't also be audio-visual. For this reason a simple high quality webcam above the television would help you see how your friends were responding to what was on screen - it would help you feel an experience of shared engagement without there being a need for overt discussion. By default your conversations with your friends would be muted, and you could - of course - minimise their images if they started to get annoying, but if you wanted to shout and scream alongside your friends, then you'd simply turn the sound back on. This would be the perfect form of engagement around certain sporting events, or for making a well-known television programme or film just the backgrounded context for a shared conversation.

In the mock-up below, you can see the cameras of three of your friends on the right. One person has wandered away from their TV...

Chatting and planning:
If your friends were in the room with you during an ad break, you might chat about the programme you've just been watching or bitch about the adverts in front of you. You might turn the sound down low for a few seconds and talk about something else completely. There are lots of contexts where the programme on television might not be the main focus of activity around the television. These might be times when it's still important to have a sense of what's happening on the screen, but where the social activity has been dragged to the foreground.

Set-top box social software would have to support such engagements. So how about a second view when you're in one of these social situations? From having the programme in the foreground, one simple switch of the button could drag your friends into the limelight. The programme could be fully or partially muted, and your friends automatically unmuted. Then you could chat to each other about the programme you'd just watched, or wait for the adverts to end together. You could even use these opportunities to plan what to watch next. If this was handled in a similar way to group formation and parties in online gaming structures like Halo 2, then perhaps one person could even set up the next programme and stream it to everyone else, or cue forward to show their friends the best part of a particular dance sequence or the key quote from a political interview.

Choosing channels and playing games:
Having this technology in place under your television could create a tremendous platform for all kinds of other applications or games to be layered on top of your television experience. And these could be equally usable with people in the same room as yourself. If you gave everyone a personalised remote control (or installed universal remote control software in something like a mobile phone) then people could propose changing channels but be over-ruled by other people in the room. The wonderful browsing experience of flicking through music video channels could be turned into a game, with each song being rated on the fly by everyone present or telepresent and records kept of channels and songs that people tended to enjoy. The same controls could be hooked up to other forms of interactive television or to net-enabled functionality on the boxes themselves...

Sharing a social library:
And finally, to return to the idea of media discovery and regenerating a social context around television programming, how about if the shows that many of your friends had decided in advance to record were automatically recorded by your device too. How would it be if you never missed the show that everyone was talking about? And if you had - your box could ask its peers for some kind of swarmed download if anyone still had a copy and it could appear in your local library overnight.

All this of course, is just the very beginning of the kinds of things that you could create with a socially-enabled TV set-top box. It's all basically just extensions of stuff that we're already doing in other media. There are still technological barriers of course - bandwidth and synchronisation being core problems. But we're gradually on the way to solving them.

To repeat - If you'd like to download this piece as a simple to read and print PDF presentation then you can do so here: Social Software for Set-Top Boxes (4Mb).

Addendum:
Here are a few related links that people have brought to my attention since posting this stuff up or since I finished work on the presentation and illustrations. I'm a little cross with myself for not posting this stuff up before, but hey...

• A post on Corante on the subject of social television - infuriating how bad my timing has been...
• PARC to make TV watching more social - yet another thing posted within the last twenty-four hours
• Ivrea project on circles of care includes 'TV together' - thanks to Molly for digging this one out
• Tryst - software based on VLC designed to let people watch movies together. I couldn't get this to work very well, so I can't comment on the experience.

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Shel on Social Software

Shel Israel: Automating friendship with social software. "For me, there’s a sense of déjà vu. VCs are ponying up investments apparently without much sense of history. The business plans often emulate the worst thinking of the Dot Com Era and VCs, burned once seem undaunted by the experience."

Does social software matter?

Professional social software

Via D. Keith Robinson, LinkedIn is a social software system that works kind of like Friendster but is targetted at professionals. You sign up, create a profile that includes your industry and geographical area and it provides you with a number of tools to find other people with similar interests. More importantly, it lets you build up a network of contacts through which you can access other people. If nothing else, it's a great way of maintaining your CV.

Keith says he's had a few leads for freelance work from it so it appears to work. I've created an account; if you sign up, drop me an invite (my email address can be found via my contact page) and provided I have at least a vague inkling of who you are I'll add you to my immediate network.

Incidentally, the most connected member is currently one Joi Ito with 493 connections. I'm guessing LinkedIn follows power laws just as much as the rest of the web does.

Social Software for the Deads

Yesterday, I dreamt that my father died.  So I woke up upset and disturbed.  Disturbed because my father is going to Paris today, a trip I have a bad foreboding about.  Chewing bad mojo all morning led me to think about using blogs as a memorial of sort and then spilled out into thinking about dead people in social networks.  Here are some notable pieces from that trail:

Rewinding a blog back in time

I thought it might be neat to have a blog that moves backward in time with posts sorted in reverse order.  So when I die, my blog will show posts from the day before I died and then the day before that and so on.  There will be blog comments by visitors before and after I died.  There are problems with this idea but is worth savoring to look for hidden passages to new ideas.

Blogging from the Grave

It would also be interesting to turn my blog into a wiki-ish blog after I died so that my friends can post to my blog for one reason or another.  In a sense, 'I' continue to live within the mind of my friends so 'I' am still blogging from the grave.

The Dead as a Party Host

I mentioned before that a 'center' of a social network doesn't have to coordinate or even be aware of the synergy he or she creates.  Come to think of it, the center doesn't even have to be alive.  For example, people who met each other at a funeral forms a social network around a dead person.

Zombies in Orkut

What should happen when a member of Orkut or LinkedIn dies?  It's bound to happen or have happened already.  Should his node disappear?  That doesn't make sense.  Two people having a friend in common is relevant even if the friend happens to be dead.  But if the node is left within the network, what are the downsides other than having to add a gravestone icon to the profile?

Lycos does some me-too social software

Ideas for Social Software

Roleplaying in social software

This post is why I like danah boyd so much.  She not only is smart as a whip (as they say) but she writes about rocks!

roleplayi ng in social software.

Roleplaying in social software is not contained to just Friendster. I remember being quite humored to find that both Saddam and Dubya had LiveJournals during their tiff. This morning, i got a note from a fellow researcher, Anindita Basu, responding to my postings of Live Journal statistics:

oh, reminds me-- i meant to respond to your post about lj stats. i'm not sure about this, but i don't think they're taking roleplayers into account in their stats, and they're (or rather we're) probably throwing numbers off. that's what i'm looking at now, research-wise. blog-based roleplaying. communities appropriating online technologies to co-construct stories. there are a lot of young teenage girls who've set up blogs as harry potter characters, for instance, saying they were born on july 31, 1980 like harry potter and live in the UK. so male/female numbers are off as well as ages and locations. besides the whole harry potter community, there are a bunch of others, including buffy, lord of the rings and even pop icon based ones. i'm not sure how many are out there, if the numbers are significant enough to skew their stats out of their million users, but it's something to take note of.

I have *no* idea how many roleplayers exist within the world of LJ, but i'd bet that it's no small number. Yet, all too often, these subcultures go unnoticed by the larger tech world. This behavior is quite reminiscent of that vast community of fan fiction and slash fans. When i started working with Henry Jenkins, i was astonished to hear how many people produced fan fiction online. For those who don't know what fan fiction/slash are, imagine watching a TV show (like Buffy) and then writing back stories about what is really happening behind the scenes. Using the characters from the show, people would produce thousands of subplots, stories of the characters when they were younger/older, etc. Slash is a particular subform of fan fiction where underlying homoerotic/sexual subplots are revealed. Before the net, people were using zines to write fan fiction. Now, fan fiction writers from all over the world are connected via the Internet.

Fan fiction is a fascinating form of participation in media consumption. The audience participates on a deeper level, engaging with the characters and building a community of like-minded folks who help each other with writing, personal struggles, etc. Not suprisingly, quite a lot of fan fiction is created by individuals trying to work out their own demons.

Of course, here's where the lawyers have a field day (oh, Creative Commons...). The first issue is not surprising... Some have charged that this reappropriation of characters violates copyright/trademark. But, here's a beaut...

Often, teens are using fan fiction to explore their sexuality. When 14-year olds write fiction about sex, is it child porn? Even worse, when 14-year olds write about imagined sexual encounters with teachers (i.e. in the context of Harry Potter), is it pedophelia? Henry is having a field day looking into these claims. But it certainly puts a nice twist into the process.

Btw, for those who find this topic fascinating, definitely read Textual Poachers by Henry Jenkins. Oh, and Henry blogs in collection at Technology Review.

IBM Partners to Add 'Expertise' to
Compliance Software (Ziff Davis)

Taking Software for a Test-Drive (Ziff
Davis)

Tech's Midterm Outlook: Software (Ziff
Davis)

MS Software Assurance Versus Red Hat
Network (Ziff Davis)

Social Software and the Politics of
Groups

The Social Software Patent Mess

Blog aggregator and social software

Blogs, Wkis and Social Software

Some friends asked me why we weren't mentioned in this article in CNet. I guess I have to go schmooze up the writer - Josuhua Jaffe.

But I wonder - why Joshua didn't mention 1Up, Tribe or aSmallWorld or Yahoo 360? He also didn't mention LinkedIn, MySpace or hi5. I guess there's allot going on - and the focus of this article is on corporatioons doing work - not individuals finding jobs or having fun.

But one thing it implies - is that the COMBINATION of blogging with something else! Perhaps now folks will see that it's time to move beyond thinking of blogging as some stand alone activity and see it as a natural form of expression and feature - that then gets applied to EVERY kind of activity.

This is at the essence of DLAs. An integrated, aggregated and highly customizable experience that combines social networking, blogging, media and communications with whatever the focus constituency, company assets, positioning or approach calls for. Oh yah - and mobile too (thanks Russ!)

We've been getting allot of great reception from our DLAs ideas - so we'll have plenty of examples to show and talk about in the near future.

Final note: I can't wait to see what 6A comes up with - and what Micahel Sippey is all about.

Social Software needs to show the seams

Although I think the "socially awkward" and the "what's the point" problem of some social networking sites is a problem, I think the "suck up your email addresses from outlook" and the one click "spam all of my friends" features are the most troublesome. Stowe Boyd talks about his accidental "spam my friends with one click" episode with Zero Degrees.

Actually, what I find scarier is the way Spoke which takes all of your email address from your headers and makes a network out of them. So even if you don't "join" Spoke, if someone who you exchange email with joins, you're actually already in Spoke.

I think the key is user control and a clear interface of what is happening. I think UI used to be a lot about making things "seamless". I think when you are dealing with sensitive privacy related information, your UI has to make it very clear where your data is, when it is going to be transfered to another machine, and what the privacy policy of the said machine is. Every time data moves across a boundary, the user should know this an be provided a choice. UI's that deal with personal information should be about showing the seams, not being seamless.

Ross and Ju dith also chime in.

The Social Impacts of Software Choices

An addendum to a definition of Social
Software

I'm loath to wake the old evil beastie of definitions of social software, but I came across some old notes that I sent off to someone in October and I'd like to keep track of it for later. Basically the question was could you produce a short and pithy, mostly accurate short-hand description of social software that mostly worked. I came up with:

Social Software can be loosely defined as software which supports, extends, or derives added value from, human social behaviour - message-boards, musical taste-sharing, photo-sharing, instant messaging, mailing lists, social networking.

I slapped a lot of examples in there because it seemed to clarify the issue a bit. Note, this is a shorthand, and nothing more - my fuller posts on the subject include: My working definition of social software but I think maybe I prefer this shorter, rotted-down and composted version.

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Many-to-Many: Is Social Software Bad for
the Dean Campaign?

corante.com/many/archives/2004/01/26/is_social_software_bad_for _the_dean_campaign.php
track this site | 8 links

Is Social Software Bad for the Dean
Camapign?

Gender, personality, and social software

"I feel like I'm at a Microsoft monastery here," wrote Rory Blyth from the most recent Professional Developers Conference. "I think I've seen about 2.5 females ... it's like they're an endangered species." The observation holds equally true for open source conferences.
...
If we expect social software to help rewrite the productivity equation, social skills and protocols become critical parts of the game. How can social software succeed if, in its development, half the population is so poorly represented? [Full story at InfoWorld.com]

Berkman Audio on Social Software

Mobile social software privacy

Another method takes advantage of "the natural incentives that occur in peer communities, as manifest in things like Napster and Gnutella," says Canny. "It does seem within a community you have a few altruistic people who will, for whatever reason, help the community by providing the service, and from a privacy perspective you can do a lot if you can identify some users who are willing to leave a machine online that provides some privacy protection. The rest of the people in the community can use that machine. They don't have to trust the owner of the machine because the algorithm is set up so that the owner of that machine can't get access to that machine anyway, but if they provide this service, they can protect their peers' information from the service provider."

Moible social software applications

From Clay Shirky via ElasticSpace.......

Coolio list.....

Emerging Internet Technologies - the
Semantic Web - has massive business,
technology, and social applications.A
Workshop in NUI Galway on 1-2 September
will address some of these issues.

Learning plenty with Facebook

Facebook Online College Community

College Facebook Mugs Go Online

Ill. Plans Online Network to Import
Drugs (AP)

Bells & Whistles for Outlook is an
all-in-one Addin Package for Outlook
that Adds 19 Neat Productivity Features
for Microsoft Outlook Users at an
Unbeatable Price.

Top 100 Feed Import

Share Your OPML: Top 100 Feeds: If you're new to RSS or are just looking for some new feeds, Dave Winer's "Share Your OPML" site has an OPML file of the Top 100 feeds that you can download and import to your aggregator.

This site allows people to upload their OPML files (an OPML file holds the names and addresses of all the feeds you're subscribed to — go here for more information). This site then does some data analysis on all the OPML files to find out which feeds are the most popular.

So, if you want 100 really popular new feeds in your aggregator, and you don't mind running with the crowd, just download this file, import it, and start reading.

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Esys to Import PCs

New: GB Midi Import 1.0

eSys to import Rs 14K PCs from S'pore

Mobl0g image import app

A few weeks ago, I read the post you guys made about MoblogUK, a creative commons licensed alternative to TextAmerica. I'd been searching for an alternative for awhile, so I was pretty excited to find it. After switching I wanted a way to get my images from TextAmerica over to the new site at MoblogUK, so I wrote this app to make the process easy. Besides parsing a TextAmerica moblog and sending the entries off to MoblogUK it can also save your TextAmerica entries locally in an XML/XSL format...in case you ever want to do that for some reason!

7% import duty on computers

Esys Announces Import of Sub-14K PCs

Import Your Mail into GMail

Direct and Related Links for 'Import Your Mail into GMail'

EU OKs Import of Canned GMO Corn

How to import SSL POP3 Certificates

The Import Tool Lands

Pro Import C3 debuts at DV Expo

Import or convert to specified location
using iTunes

Import PowerPoint shapes into Keynote

Import thousands of old emails into
Mail.app

Import playlists and songs into iTunes

A prefs fix for iTunes freeze on CD
import

CVS Chief: Import Prescription Drugs
(AP)

OneNote OPML Import Tool

Pro Import C3 transfers FCP timelines to
Combustion 3

Import DMOZ rdf content to sql server

Export-Import Entourage 2001 1.2.11

.PST Import Tool for Entourage 2004 now
available

How does IKEA import carpets from Iran?

The only thing that attracts more New England women than a Larry Summers hatred rally is the IKEA furniture store in New Haven, Connecticut.  Inner minivan harmony was achieved by stopping there on the way back from New York City last night.  In ancient times I ran a small company and hired an architect to set up our new building.  He chose systems furniture (cubicles) that cost $3000 per employee.  When delivered the desktops were so shallow that they couldn't hold a 20" CRT monitor.  One of our customers had a similar big open office.  They bought each employee a desk and a table from IKEA for $300-ish.  Their office looked a lot better and was more functional with more work surface per employee.

One thing that struck me as odd about IKEA: many of the carpets for sale there are labeled as being from "central Persia" or "east Persia" and smaller tags say "Land: Iran".  IKEA is importing carpets from Iran!  How do they do this?  My impression was that we had a trade embargo against Cuba, Iran, and North Korea.

[Within about six months Bostonians won't have to drive to New Haven for their complete-with-plumbing-and-appliances $2000 kitchens.  IKEA is opening a store in Stoughton.  It is unclear why they didn't pick sales tax-free Nashua.  Maybe Scandinavians aren't comfortable unless they are being sufficiently taxed.  IKEA tried to open a store in the Assembly Square slum/highway area of Somerville but various community groups objected (this is one reason that residential property taxes in Somerville are about 2X as high as in Cambridge; there are few business taxpayers).  Meanwhile, Somerville thrives on conceptual art projects.]

DV Expo: Pro Import C3 timeline app
debuts

Social Issues Surround Social Software (Ziff Davis)