Ask Gizmodo: Customer Service Blues

Grok Headline matches for Ask Gizmodo: Customer Service Blues

In-Store Customer Service Reps: Gizmodo
Wants Your True Confessions

In-Store Customer Service Reps: Gizmodo
Wants Your True Confessions 07/05/2004 10:47 AM

A couple of weeks ago we ran a feature called "Confessions of a Cellphone Seller: The Sprint Edition," written by an in-store customer service representative for Sprint, and we've gotten nothing but good feedback about it on the whole, and we'll definitely be keeping it updated as new information and new products come in. What would be nice, though, is if we could get coverage of all the carriers, and that's where you, presuming you work as an in-store representative, come in.

Details after the jump.

To Customer Service

To Customer Service 01/07/2004 03:21 PM
Dear Customer Service: Today I had a problem and called your help-line. I (like quite a few people) would prefer to solve the problem myself using your website, and I (like an increasing portion of the population) am perfectly competent to do so. Unfortunately, your web site does not have a solution to this particular problem, so I need to talk to a person. Imagine my dismay when, at three successive levels of telephone menu, I have to listen to lengthy exhortations on the wonderfulness of your Web site and on how it could solve my problem if I would go away and (please, please) not call you. If I could use the Web site, I wouldn’t be calling. This guarantees that by the time I eventually get through to a person, I will be irritated and prone to unfriendliness. As the proportion of people who are Web-connected and Web-competent increases, the cost-effectiveness of this kind of go-away message is going to fall. Please bear this in mind.

What Ever Happened to Customer Service?

What Ever Happened to Customer Service? 05/23/2002 10:39 PM

Customer service of the future

Customer service of the future 01/11/2004 08:15 PM
ZDNet Australia Jan 11 2004 6:34PM ET

Novartis Delivers Customer Self-Service

Novartis Delivers Customer Self-Service 02/10/2003 05:02 AM
Novartis conducted focus groups and found that consumers typically begin their search at a resource like Google.com, find an interesting page and then drill ...

Banking on Online Customer Service

Banking on Online Customer Service 06/27/2004 11:34 AM
Technology For Finance Jun 27 2004 3:09PM GMT

Customer Service: The Hunt for a Human

Customer Service: The Hunt for a Human 12/29/2004 06:19 PM
In the Internet age, making telephone contact with a human for customer service is a daunting task. Some companies no longer disclose phone numbers. But some consumers have found ways around the blockade.

Attention Customer Service Reps

Attention Customer Service Reps 06/07/2004 09:06 AM

If you happen to be a customer service employee for any of the major cellular companies (U.S. or otherwise), give me a quick email. I want to pick your brain about something. Be sure to put [Customer Service] or something like that in the subject line so my spam filter won't chew it up (if you don't use the mailto link below).
Mail - editor@gizmo ;do.com [Gizmodo]

Sprint PCS Customer Service Follies

Sprint PCS Customer Service Follies 06/28/2004 07:42 PM
I was trying to get my wife Karen's defective cell phone replaced. The repair place had never seen the model in question and the national phone number, which I had to call 4 times to get a human, said they couldn't just send a replacement because it's not being made any more. I used the store locator on their web site and got the number of the local repair shop. I dialed it, and the option for customer service kicked me back to the main line. I called back and hit "0" right away. The response? An automated "Good bye". And they hung me up! What's up with that? I combed through the invoices one at a time ooking in vain for anything detailed about the phone in question to prove it's still under warranty. There is no search function—all the bills are in PDF. Never mind that the one helpful person I talked to on the national number told me the activation date put it under six months). Later, after going back twice, we managed to browbeat them into doing the right thing and replacing the defective cell phone. The new cell phone had this crappy imitation of the Mac OS X Dock, which Ask Tog (Bruce Tognazzini, a former Apple employer) has already trashed for its poor usability, that my wife had to turn off before she could stand to use it....

Microsoft looks to boost customer
service

Microsoft looks to boost customer
service 07/06/2004 01:41 PM
AP via Seattle Post Intelligencer Jul 6 2004 4:51PM GMT

Microsoft beefing up customer service

Microsoft beefing up customer service 07/04/2004 06:56 PM
Boston Globe Jul 4 2004 11:01PM GMT

Microsoft's New Customer-Service Face

Microsoft's New Customer-Service Face 06/03/2004 02:15 AM
Enterprise Security Today Jun 3 2004 6:05AM GMT

Customer-Service Channel Generation Gap
(NewsFactor)

Customer-Service Channel Generation Gap
(NewsFactor) 07/21/2004 04:49 PM
NewsFactor - What many people in the CRM field long have suspected has gained more statistical backing: Younger people use electronic customer-service channels more than older ones.

Customer Service Finds a Home on the
Internet

Customer Service Finds a Home on the
Internet 06/29/2004 02:19 AM
ProvideSupport.com has announced the release of its online customer service package, giving online businesses and website owners the ability to provide live customer support to online visitors. [PRWEB Jun 29, 2004]

Internet Phone Customer Service
Uncertain

Internet Phone Customer Service
Uncertain 04/13/2005 04:51 PM
ABCNEWS.com Apr 13 2005 8:22PM GMT

Novell Strives to Improve Customer
Service

Novell Strives to Improve Customer
Service 12/02/2003 02:35 PM
Boston.Internet.com Dec 2 2003 2:08PM ET

Survey rates online customer service

Survey rates online customer service 06/28/2004 05:25 AM
Denverpost.com - Mon Jun 28, 08:57 am GMT

Internet Phone Customer Service
Uncertain (AP)

Internet Phone Customer Service
Uncertain (AP) 04/13/2005 01:25 PM
AP - Lured by the promise of a low monthly rate for unlimited domestic calls, Sherry Willis jumped at the opportunity to ditch the old phone company in favor of 8x8 Inc.'s Packet8 Internet telephone service.

Cell Phone Customer Service Ranked Next
to Last

Cell Phone Customer Service Ranked Next
to Last 06/10/2004 08:37 PM

U.S. to Probe Airlines' Customer Service
Promises

U.S. to Probe Airlines' Customer Service
Promises 12/28/2004 05:35 AM
Reuters via Wired News Dec 28 2004 7:50AM GMT

Disney Believes In Better Customer
Service Through Spam

Disney Believes In Better Customer
Service Through Spam 12/23/2003 06:55 PM
The folks over at Disney have pulled the old switcheroo trick where they suddenly decide, after the fact, to chang e their privacy policy for their online sites, which they say is necessary for better customer service. Specifically, they say that Disney customers increasingly want to be able to tie their offline and online activities together, but as current online privacy policies forbid them from sharing info between their own entities, certain info that would be useful to share between, say, Disney online and a Disney theme park cannot be shared. However, at the same time, they're also sneaking in changes to make it easier for their "selected partners" to spam you. Even better, according to some, the "opt out" options they give you have been turning up "Page Not Found" 404 errors.

Siebel brings customer service to CRM
OnDemand

Siebel brings customer service to CRM
OnDemand 03/29/2005 08:35 PM
Siebel Systems on Tuesday unveiled Release 7 of CRM OnDemand, a version that integrates the third leg of CRM, customer service, with sales and marketing.

ADVERTISEMENT

Reducing the Total Cost of Ownership
Learn how to reduce the total coast of ownership in enterprise data management in this case study.

Wired Magazine: When Accounting Collides
with Customer Service

Wired Magazine: When Accounting Collides
with Customer Service 04/07/2005 12:45 PM
A few months ago I received an offer from Wired Magazine to renew my subscription and simultaneously sign up a friend for a free “gift” subscription. Since I enjoy Wired anyway, I took the bait, signed up a colleague, and didn’t think anything of it. Then about six weeks later I received a bill for my Wired renewal, which I paid. A week passed and I received a bill for my gift subscription. “That’s odd,”…

Direct and Related Links for 'Wired Magazine: When Accounting Collides with Customer Service'

U.S. to Probe Airlines' Customer Service
Promises (Reuters)

U.S. to Probe Airlines' Customer Service
Promises (Reuters) 12/27/2004 09:40 PM
Reuters - U.S. airlines, after a Christmas weekend that snarled thousands of travelers' holiday plans, will face a government review of whether they are living up to customer service commitments made five years ago, the U.S. Transportation Department's top auditor said on Monday.

The Ultimate Nightmare: Is Good Customer
Service An Illusion?

The Ultimate Nightmare: Is Good Customer
Service An Illusion? 12/17/2003 08:26 PM
By Gene Steinberg (Mac Night Owl via MyAppleMenu)

Siebel brings customer service to CRM
OnDemand (InfoWorld)

Siebel brings customer service to CRM
OnDemand (InfoWorld) 03/29/2005 07:58 PM
InfoWorld - Siebel Systems on Tuesday unveiled Release 7 of CRM OnDemand, a version that integrates the third leg of CRM, customer service, with sales and marketing.

Microsoft looks to customer service as
competitive threats grow

Microsoft looks to customer service as
competitive threats grow 07/04/2004 02:00 PM
San Francisco Chronicle Jul 4 2004 5:23PM GMT

Dell Moves Some Customer Service
Operations Back to the U.S

Dell Moves Some Customer Service
Operations Back to the U.S 12/08/2003 12:02 AM
New York Times Dec 7 2003 11:15PM ET

AT&T Wireless Tops Cellular-Service
Customer Complaints (Dow Jones)

AT&T Wireless Tops Cellular-Service
Customer Complaints (Dow Jones) 01/27/2004 02:22 AM
Dow Jones - AT&T Wireless Services Inc. (NYSE:AWE - News) has won a dubious distinction in an industry that consumers love to gripe about, Tuesday's Wall Street Journal reported.

Dell Inc. announces plans for Edmonton
customer service centre

Dell Inc. announces plans for Edmonton
customer service centre 07/19/2004 10:10 PM
CNEWS Jul 20 2004 2:29AM GMT

Biotrex Vitamins Introduces a Virtual
Customer Service Representative.

Biotrex Vitamins Introduces a Virtual
Customer Service Representative. 02/01/2005 10:12 PM
BiotrexVitamins in collaboration with Subjex Corporation, has added a Virtual Customer Service Representative (VCSR) to its website. [PRWEB Jan 21, 2005]

MDSIs Advantex Solution to Boost
Customer Service at CT Communications

MDSIs Advantex Solution to Boost
Customer Service at CT Communications 04/16/2004 01:05 PM
BC Technology Apr 16 2004 5:40PM GMT

Integration of legacy systems is vital
to effective customer service

Integration of legacy systems is vital
to effective customer service 05/17/2004 09:09 PM
Computer Weekly May 18 2004 1:45AM GMT

Qwest, union reach pact on customer
service jobs

Qwest, union reach pact on customer
service jobs 01/04/2005 08:16 PM
SiliconValley.com Jan 5 2005 12:31AM GMT

Georgia Staffing Firm Leverages Software
from VCG, Inc. to Deliver Better
Customer Service

Georgia Staffing Firm Leverages Software
from VCG, Inc. to Deliver Better
Customer Service 02/05/2005 10:00 PM
Full-service staffing firm enjoys fast growth with advanced staffing software that improves staff employees' quality of life and customer service. [PRWEB Feb 4, 2005]

Partners: Customer creates commercial
about great service from hosting partner

Partners: Customer creates commercial
about great service from hosting partner 04/08/2005 06:27 PM
Avid vlogger (video blogger) and LivingDot customer creates an "unauthorized commercial" praising his hosting provider's service. Give a man a fish and he eats for a day. Teach a man to fish and it's only a matter of time before...

For more luxury retailers, kid-glove
customer service includes live chat

For more luxury retailers, kid-glove
customer service includes live chat 05/20/2004 04:14 PM
InternetRetailer.com May 20 2004 8:08PM GMT

Microsoft Software Update Service 1.0
Customer Survey and 2.0 Beta Nomination

Microsoft Software Update Service 1.0
Customer Survey and 2.0 Beta Nomination 08/02/2004 05:03 AM

Service Automatically Develops Customer
Loyalty for Online Businesses As It
Delivers New Prospects!

Service Automatically Develops Customer
Loyalty for Online Businesses As It
Delivers New Prospects! 04/17/2005 04:47 AM
Calvin Toliver announces that the Power Pointers Page, a turnkey online service specifically designed to help businesses attract new prospects and gain the loyalty of current customers, is now available at a new lower price. [PRWEB Apr 17, 2005]
Grok Description matches for Ask Gizmodo: Customer Service Blues
GrokA matches for Ask Gizmodo: Customer Service Blues

Buy.com still sucks

Buy.com still sucks 02/12/2004 12:40 PM
More than four years ago, I ordered a CD from buy.com. The album was a new release and widely available everywhere, but it took them two months to process and ship the order...and then it never actually showed up. I haven't shopped there since. This morning I got an email from buy.com announcing their "NEW Cellular Store", one of many I've gotten from them since that initial shopping experience despite...

This really, really sucks

This really, really sucks 09/05/2004 10:12 PM
This really, really sucks On Saturday night after their Houston show, Engine Down's van and trailer were stolen from the parking lot of the Red Roof Inn on NW Freeway in Houston. All of their gear, 3 laptop computers, cameras, merchandise and personal items are all gone. If you want to help them out at all, click here.

I got a Mac and it sucks

I got a Mac and it sucks 03/08/2004 11:11 PM
I just spent an hour on the phone with my father-in-law failing to help him find his email client. It used to be there, but it vanished from the tool bar at the bottom. Now we can't get it back. None of the Finder options seem to actually help us find anything. I know it's there. I know it's "easy." But it sure ain't intuitive. Anyone want to give me the most basic instruction about how to find things on the !@#$% Mac, OS X? As Dr. Dean would say, "Aaaaaaarrrrrrggggghhhh!" [Ten minutes later] I can't even walk my father-in-law...

It sucks

It sucks 11/11/2003 10:33 AM
It sucks to be wounded.

Matrix 3 sucks

Matrix 3 sucks 11/05/2003 07:05 PM
I feel so burned. I can't believe I (called in sick to go see) went to Matrix Revolutions. IMO, they shouldn't have made it into a franchise, as the first Matrix was just fine as a stand-alone movie.

Disco Sucks!

Disco Sucks! 07/14/2004 11:57 AM
25 years ago a Chicago radio disc jockey had an idea for a promotional event. Steve Dahl invited his listeners to bring a disco record to a double-header White Sox game. Between games he was going to blow them up. What happened was a full scale riot that caused the White Sox to forfeit and disco to die.

Poverty sucks!

Poverty sucks! 03/06/2004 01:54 AM

Why Applecare Sucks

Why Applecare Sucks 03/06/2004 02:06 AM
(PJ Doland via MyAppleMenu)

Moving Sucks

Moving Sucks 03/06/2004 02:09 AM
Now I remember why I waited 4+ years to move again. So much unpacking to do. So very much. But hey, at least the 3Mbit DSL is working and the wireless works well too! Sunday I head down to SoCal for about a day and a half. More on that when I return from the trip....

Spyware Sucks!

Spyware Sucks! 04/19/2004 08:25 PM

"dotCanada sucks"

"dotCanada sucks" 04/20/2004 10:17 PM

Spellex-Anywhere SUCKS!

Spellex-Anywhere SUCKS! 07/05/2004 07:35 AM

I did a stupid thing earlier this week I purchased a spell checker to use for online spell checking being I could not get Firefox's spell checker to work. I went googling and thought I found a good program I should have run it a couple of days. What a piece of crap. When it is running it seems to want to own the clipboard and not give it back. It doesn't recognize when I have put the cursor in a different window. The list goes on. I will be invoking their 30 day satisfaction guaranteed clause. Anyone have a good suggestion for a spell checker to use with Firefox

School sucks...

School sucks... 05/09/2004 02:07 PM
Monroe County Family Court Judge Marilyn O'Connor ruled March 31 that two parents "should not have yet another child which must be cared for at public expense."
Unconstitutional? Maybe. But not sufficiently so for the NY ACLU to say much anything about it. Maybe the Judge could have recommended the same sex-ed scheme that shows, in parts of England and Wales where it [called A Pause] was trialled in 104 schools, sexual intercourse among 16-year-olds fell by up to 20 per cent. Now that may mean we have to have more discussion of oral and manual, with less genital-genital emphasis. Anything that promotes the right to say 'no' amongst vulnerable young folks is alright by me.

ARGH, MY MAC SUCKS!

ARGH, MY MAC SUCKS! 05/12/2004 08:23 AM
How do I turn on the screensaver with a key combination!?! I don't want to use the hot corners (I already have them overloaded with Exposé and I want to have the top left corner free so I don't have to worry about counting pixels when I try and access the Apple menu), but so far the best way to lock the Powerbook is to go and turn the lid down and then back up again. which turns on the screen saver (and stops iTunes, BTW, since the computer goes to sleep for a second).

I know there are Mac people reading me, so please: tell me which key combination I have to use, or which freeware application I have to install to just be able to press Apple-F12 to lock the computer! I've been trying to find the info from Google, but apparently I haven't been able to figure out the right keywords.

Frustrated now!

(Sorry for the headline, just wanted to grab your attention there. My Mac Powerbook does NOT suck, it is a wonderful little machine and I grow more attached to it every day. It is by far the best computer I've ever owned. I just need this one thing to make it perfect. Please?)

Passym sucks

Passym sucks 01/22/2004 03:17 AM

Tonight is my second night in an Embassy Suites with Passym Wireless internet access, and I have to say that Passym really sucks.

Connectivity is just horrible. I don't know why the service sucks so badly... it might be because I'm in a corner room (they're larger at the Embassy Suites) or it might be because I'm using a Macintosh, but neither of those two things should be reasons that the connectivity sucks so badly...

Maybe there are too many people using the service to keep up with what I want to do, but that shouldn't be a problem. I've normally stayed in Wyndham and Marriot hotels with Wayport access, and even though most of the time those hotels only provide wired access, they always worked just fine. I could connect to my office's VPN at the most complicated end of connectivity issues, and I could definitely send email through my own servers, but with this silly Passym service, I can't connect to the VPN and I can't even send email through my own service... and the speeds are terribly slow compared to what I expect them to be... especially at $10/day.

The worst part is that to get technical support, I'm supposed to email their support@ email address... no one here at the hotel knows anything about the service from a technical/troubleshooting stand-point, and I can't get email out through my email client. Good thing I have a webmail client set up on my server...

So, next time I stay in a hotel, I'll ask them if they have internet access, and I'll ask who the provider is. If it's Passym, I'll choose a different hotel if internet connectivity will be a need.

“Your Company Sucks!”

“Your Company Sucks!” 06/02/2004 02:32 AM
CustomInk.com publishes uncensored customer satisfaction reviews to create a sales bonanza [PRWEB Jun 2, 2004]

"Technorati sucks"

"Technorati sucks" 08/01/2004 08:33 AM

Pep boys sucks

Pep boys sucks 03/19/2003 10:44 PM
Tucson reservist loses job when Navy calls Automotive supply chain Pep Boys fired a Tucson store manager because his military Reserve duties took him away from work, according to a federal lawsuit filed here. Read the article. It’s heart-wrenching nonsense...

Flickr Sucks!

Flickr Sucks! 12/19/2004 03:52 PM
Flickr Sucks!

flickrsucks.com
track this site | 3 links

Why JSP Sucks So Hard

Why JSP Sucks So Hard 12/19/2002 11:43 PM
once again my UI engineers will be taking perfectly good HTML written in Dreamweaver and tearing it apart, throwing out some of it and rewriting other parts of it, just to make it work with the JSP they're writing. Once they're done, the HTML author will have absolutely no clue what the page does any more, and will have no desire or ability to edit it. When we insist that no really we need this redesigned, we'll spend twice as long doing it (doubling our costs, negative ROI, bad technology choice, yadda yadda yadda) since the HTML author will need that long to write in sample data and then have the JSP author tear it out again. -- Marc Hedlund

Is Adam Bosworth saying the same thing?

Sometimes it sucks to be a Geek

Sometimes it sucks to be a Geek 09/20/2004 02:53 AM

My wife and I went to a work related party last night which turned out to be pretty boring. So much for the $70.00 spent on tickets. We left early and knew that the sitter was good to go decided to drop in on a friend of hers.

We get to her house and I am admiring her house and see a big Master Degree in Education hanging over her computer. I was surprised to see it actually as we have known her for a while and she had never mentioned it. Anyway to make a long story short she says hey my PC is having problems can you look at it.

You guessed it 2 hours later and much under breath cursing I give up and tell her I need to take it home or we can just pull the restore disk out and start from scratch. I get this deer in the headlights look when I explain that her computer has been hijacked and is infected with nearly every piece of spyware known to man.

1. Virus Definitions 2 years old
2. She had never run Windows Update.
3. Systems is plugged directly into cable modem
4. No Spyware detection software
5. No Firewall

Remember now she has a Masters Degree in Education. She commented I should open a business and fix peoples computers like hers. I guess my 21+ years working with advanced electronics now makes me qualified to fix computers. I suppose I could charge her $750.00 for a days worth of work. All I could do was smile and say drop it by the house and I will get it fixed for you...

All my wife could say when we left was sorry. I hate stupid educated people. Sometimes being a geek sucks.

Viral Sucks

Viral Sucks 12/22/2003 05:18 PM
Internet Works Dec 22 2003 4:55PM ET

Software that Sucks

Software that Sucks 01/07/2004 07:04 PM
?How sad to see two leading Democrats fall for, even feed the lie that they can create user-oriented software?

Polling sucks

Polling sucks 03/15/2003 06:27 PM
Actually, I'd go further than that--a system that polls has something about it that's fundamentally broken. Now, occasionally (very occasionally)...

Sucks Sites Get Some More Support

Sucks Sites Get Some More Support 04/05/2005 04:42 AM
The issue of so-called "suck s sites" has come up plenty of times before. Someone upset by something a company did puts up a website all about how that company "sucks" and (almost invariably) the company proceeds to sue the person for trademark infringement, thereby guaranteeing that their heavy handed tactics get more attention. A smarter move might be to actually address the issues on the site or simply leave it alone, but somehow many corporate lawyers just can't resist. While some of these sites have been awarded to the companies, it looks like the courts are increasingly realizing that people have the right to criticize companies online. The latest such decision, about someone angry with a hair-replacement service, has some great quotes from the court explaining why this isn't trademark infringement (though, the court also chose to go the pun route with phrases like "bald-faced" and "splitting hairs"). "The Supreme Court has made it clear that trademark infringement law prevents only unauthorized uses of a trademark in connection with a commercial transaction in which the trademark is being used to confuse potential consumers. Kremer's use of the Bosley Medical mark simply cannot mislead consumers into buying a competing product -- no customer will mistakenly purchase a hair replacement service from Kremer under the belief that the service is being offered by Bosley." Once again, the courts have been called in to explain that a trademark doesn't mean you control every instance of the trademark -- but just those where someone is trying to mislead and confuse potential customers. You would think that lawyers (you know, experts in the law) would understand this concept by now. Update: Apparently, confusion over this matter is fairly common. Even the AP's "legal affairs writer" seems to think copyright and trademarks are interchangeable terms.

The orange XML icon sucks

The orange XML icon sucks 06/16/2004 01:03 PM

I'm not a fan of the orange XML icon, even though I use it on my categories page. I love the concept of a universally recognised icon for RSS feeds, but XML is simply the wrong acronym to put on it. Don't think it's liable to cause confusion? Check out this excerpt from Journalism.co.uk (emphasis mine):

The Guardian is planning to launch more XML-based services in the next few months, adding to the news feed services the site already provides to both commercial clients and individual readers.

XML, also known as RSS, is a method of streaming information from a website. Many sites now offer a free XML feed enabling readers to receive headlines from news sites via a desktop software program. XML also avoids problems involved with sending email newsletters, such as junk mail and out-of-date addresses.

Doh!

This game fucking sucks

This game fucking sucks 06/26/2004 03:44 PM
Game PR Catchphrases: What They Really Mean

Quote: “Downloadable content available through our website!"
Indicates: There's going to be new levels, new maps, new everything after the game is out, making the purchase fully worth your $50.
True Meaning: We'll fix the game breaking bug about 3 weeks after the game's out, hope you guys aren't on 56K because it'll be a 186 MB patch. Also, hopefully this game will have some devoted mod/map makers, because the publisher isn't going to release shit. But there are some cool wallpapers to download!
by Corin Tuckers Stalker and Ryan "OMGWTFBBQ" Adams, from Something awful

Verdict on JoyBee 720: It Sucks

Verdict on JoyBee 720: It Sucks 03/17/2005 03:51 AM

Dapreview got their hands on the BenQ JoyBee 720 at this year's CeBIT, and they appear to be full of almost nothing but complaints. Though the unit brings back a flash media expansion slot, they say the size of the unit itself and retroness of its internal menus strike a fatal blow. I guess you can't really tell from the picture, but the unit does appear to be pretty enormous.

CeBIT 2005: great expectations, big let-down - BenQ JoyBee 720 [dapreview]

Google support sucks

Google support sucks 12/17/2004 06:36 PM
Google's support department could use some help - I sent them this request (emphasis added) From: Luke Hutteman To: 'groups-support@google.com' Subject: Google groups & groups beta Why are google groups requests handled by groups-beta.google.com (again) ? If groups-beta is no longer beta, please put this functionality at the groups.google.com url. If it is still a beta, please allow the old... (315 words)

india sucks at the olympics

india sucks at the olympics 08/23/2004 02:21 AM
the reason i sucked in gym class was because i was honoring my heritage

Ask Gizmodo: Customer Service Blues

The following phrases have been identified by the grok system as matching this entry: i2telecom sucks