Why can't governments apologize?

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How to Apologize

How to Apologize 01/02/2004 06:00 AM
This LiveJournal post explaining how to apologize is a fine read, and particularily nice to start the year with. I did my share of apology-worth things in 2003, and I expect there will be any number deeds in 2004: if I can hew to these guidelines when saying sorry, I'll be a better person for it.

Be Specific and Don't Exaggerate: Avoid hyperbole, exaggeration, self-pity, and vagueness. Instead, try to focus on a realistic and specific approximation of what you actually did wrong. Exaggerations and vague generalizations put the other person in the position of defending you instead of accepting an apology, which isn't fair to them. It's a way of (consciously or unconsciously) weaseling out of actually taking responsibility for your actions. For example:

* I'm sorry I was such a pain in the ass. (self-pitying exaggeration)
* I'm sorry I yelled at you. (better)

* I'm sorry I ruined our whole day. (vague exaggeration)
* I'm sorry I lost my temper in front of your friends. (better)

* I'm sorry. I just suck at this stuff. (vague self-pity)
* I'm sorry I wasn't communicating with you very well about how I was feeling. (better)

* I'm sorry I can't do anything right. (self-pitying, vague exaggeration)
* I'm sorry I ruined your shirt by drying it on "Hot". (better)

These kinds of pseudo-apologies often work to inspire in a caring person the desire to comfort you, to say that it's really not all that bad, etc. Miraculously, you are relieved from actually have to talk about what you did do, because you've redirected the conversation toward things you didn't do. Sneaky. Manipulative.

Link (via Electrolite)

The Three A's - Acknowledge, Apologize,
Act

The Three A's - Acknowledge, Apologize,
Act 06/05/2005 11:52 PM
Our proposal for a new statute requiring private warnings and acknowledgements can also be applied at the individual level. Instead of just thinking of the duty to warn as a legislative mandate, we might start thinking of discrimination warnings as a personal moral duty of both the discriminatory organizations and...

Time for Karen to apologize

Time for Karen to apologize 04/27/2004 02:27 PM

U.S. border officials apologize to
McEwan

U.S. border officials apologize to
McEwan 04/21/2004 10:15 AM

Democrats Call for Rove To Apologize

Democrats Call for Rove To Apologize 06/24/2005 05:56 PM
"Democrats call for Rove to apologize." .. go fuck himself

washingtonpost.com/wp-dyn/content/article/2005/06/23/AR20050 62301727.html
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Karl Rove: Apologize, resign, or both

Karl Rove: Apologize, resign, or both 06/24/2005 09:59 PM
As a liberal, I'm not insulted by Karl Rove's remark that "liberals saw the savagery of the 9/11 attacks and wanted to prepare indictments and offer therapy and understanding for our attackers." He's just demagoging based on a seed of truth: I do want to understand our attackers (because it's stupid in n dimensions not to understand the people you're fighting) and I do want a nuanced, well-thought-out response that will actually make my children safer, rather than the kneejerk Bomb Someone strategery we got from Bush and Rove. So, fine, politicians exaggerate the positions they don't like and even...

How does Disney inspire customers to
apologize for its products?

How does Disney inspire customers to
apologize for its products? 06/24/2005 07:08 PM

I’ve always been fascinated by Disney Corporation and its ability to continually tap into the emotional attachment that its customers have with the Disney products and brand. In a lot of ways, I think Disney is the most powerful and valuable brand in the industry, because the passion stoked by Disney does something wholly remarkable: it turns customers into fans and some into apologists. I know because I’m a fan of Disney’s theme parks. I…

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Edwards Heads Back to Kansas to
Apologize for Snub

Edwards Heads Back to Kansas to
Apologize for Snub 08/08/2004 10:45 AM
Reuters via Wired News Aug 8 2004 1:46PM GMT

"NY Times: "President Bush should
apologize to the American people""

"NY Times: "President Bush should
apologize to the American people"" 06/18/2004 08:48 PM

Edwards Heads Back to Kansas to
Apologize for Snub (Reuters)

Edwards Heads Back to Kansas to
Apologize for Snub (Reuters) 08/08/2004 07:03 AM
Reuters - Democratic vice presidential nominee John Edwards was to head to Lawrence, Kansas, on Sunday to offer an apology for an inadvertent snub by presidential hopeful John Kerry and himself.

Kerry Spokesperson Calls on Bush to
Apologize for Using Images of Hitler on
Website

Kerry Spokesperson Calls on Bush to
Apologize for Using Images of Hitler on
Website 06/26/2004 04:44 AM
Einnews.com - Sat Jun 26, 03:22 am GMT

Australia police apologize for sending
Internet child porn to schools -
11/29/2004

Australia police apologize for sending
Internet child porn to schools -
11/29/2004 02/05/2005 09:42 PM
Metronews Feb 5 2005 11:55PM GMT

Governments Get Some Sun

Governments Get Some Sun 06/23/2004 12:31 PM
Sun Microsystems intends to target worldwide governmental markets to boost sales.

Governments vote against Microsoft

Governments vote against Microsoft 01/22/2004 02:11 PM
Government customers contribute just a fraction of Microsoft's revenue but cause disproportionate headaches for the company through defections to Linux and open source. Will the urge spread to business customers?

ICANN Doesn't Censor, Governments Do

ICANN Doesn't Censor, Governments Do 06/05/2005 11:44 PM
Corante Jun 4 2005 3:00PM GMT

EU governments mull over treaty

EU governments mull over treaty 05/17/2004 03:08 AM
Governments in the European Union enter a key phase in negotiations for a new constitutional treaty.

Microsoft to Brief Governments on
Security Threats

Microsoft to Brief Governments on
Security Threats 02/05/2005 09:15 PM
In an effort to fend off the growing threat of governments considering open source software due to continued security flaws in Windows, Microsoft has launched a new initiative to keep governmental organizations in the loop. Through its Security Cooperation Program, Microsoft will provide information on vulnerabilities not yet available to the public.

Microsoft lets governments into Office

Microsoft lets governments into Office 09/19/2004 05:44 PM
The productivity package is added to the program that allows governments to see Microsoft source code.

Microsoft opens up Office - to
governments

Microsoft opens up Office - to
governments 09/20/2004 06:53 AM
The Register Sep 20 2004 11:31AM GMT

Microsoft opens up Office for
governments

Microsoft opens up Office for
governments 09/20/2004 01:28 PM
silicon.com Sep 20 2004 5:11PM GMT

Microsoft gives governments a more open
Office

Microsoft gives governments a more open
Office 09/21/2004 08:14 AM
Computer Business Review Sep 21 2004 12:44PM GMT

Growth of Linux in Business and
Governments

Growth of Linux in Business and
Governments 03/30/2005 11:31 AM

Microsoft to Share Code With Governments

Microsoft to Share Code With Governments 09/21/2004 12:56 AM
Washington Post Sep 21 2004 3:32AM GMT

Europeans Punish Governments in Vote

Europeans Punish Governments in Vote 06/13/2004 06:18 PM
Europeans from Estonia to Portugal also sent a strong message of apathy by largely staying away from polling stations.

The Open Source Dilemma for Governments

The Open Source Dilemma for Governments 01/05/2004 02:51 PM
Sam Hiser writes "Tom Adelstein, open source consultant and Member of the Open Government Interoperability Project ("OGIP") working group, offers another ...

Microsoft and Accenture target
governments

Microsoft and Accenture target
governments 05/26/2004 10:45 AM
Infomatics May 26 2004 2:39PM GMT

Governments pass a message to Microsoft

Governments pass a message to Microsoft 01/22/2004 03:24 PM
ZDNet Jan 22 2004 7:17PM GMT

Does Google help governments censor
results?

Does Google help governments censor
results? 04/30/2004 02:12 AM

Wired Magazine, January 2003

Brin was no expert on international diplomacy. So he ordered a half-dozen books about Chinese history, business, and politics on Amazon.com and splurged on overnight shipping. He consulted with Schmidt, Page, and David Drummond, Google's general counsel and head of business development, then put in a call to tech industry doyenne Esther Dyson for advice and contacts. Google has no offices in China, so Brin enlisted go-betweens to get the message to Chinese authorities that Google would be very interested in working out a compromise to restore access. "We didn't want to do anything rash," Brin says. "The situation over there is more complex than I had imagined."

Four days later, Chinese authorities restored access to the site. How did that happen? For starters, the Chinese government was deluged with outcries from the nation's 46 million Internet users when access to Google was cut off. "Internet users in China are an apolitical crowd," says Xiao Qiang, executive director of New York-based Human Rights In China. "They tend to be people who are doing well, and they don't usually voice strong views. But this stepped into their digital freedom."

The quick workaround: Chinese authorities tweaked the national firewall, making the new Google China different from the site that was turned off. Today, Chinese who use Google to search on terms like "falun gong" or "human rights in china" receive a standard-looking results page. But when they click on any of the results, either their browsers are redirected to a blank or government-approved page, or their computers are blocked from accessing Google for an hour or two. "They have a new mechanism that can block the results of certain searches," Brin says. Did Google help China find or obtain the filtering technology? "We didn't make changes to our servers" is all he'll say.

via google-watch.org

S eth Finkelstein describes how Google self-censorship works. Also, Jonathan Zittrain and Benjamin Edelman of the Berkman Center for Internet & Society, Harvard Law School have a paper on Localized Google search result exclusions which is quite interesting.

I can understand from a business perspective why Google would do this, but whenever I bring this up with people they deny it or can't believe it.

Does anyone else have any more information on this?

PS This has nothing to do with trying to hurt Google or their IPO. I've been trying to figure this out for the last few weeks and have reached a dead end in my research so I'm trying to understand more. How companies like this work with governments and how this information is then disclosed is very important.

Governments Across Southeast Asia Work
to Contain Bird Flu

Governments Across Southeast Asia Work
to Contain Bird Flu 01/25/2004 10:56 PM
Provincial governments in west central Thailand dispatched hundreds of soldiers and prisoners on Sunday to slaughter chickens in flocks infected with avian influenza.

Governments get access to Office source
code

Governments get access to Office source
code 09/20/2004 04:34 AM
ZDNet UK Sep 20 2004 7:25AM GMT

Microsoft to Share Source Code With
Governments

Microsoft to Share Source Code With
Governments 09/21/2004 08:41 AM
Microsoft Corp. announced this week it is making the programming code for its Office 2003 software suite available to government agencies around the globe, a move partly aimed at allowing them to inspect the product for flaws and security problems. Though Microsoft usually guards such software coding tightly, the step is an extension of an initiative the company began in January 2003 giving about 60 governments access to the inner workings of the Windows operating system. This is the first time the software giant has shared the source code for Office, which includes the Word text processing, Excel spreadsheet, and PowerPoint presentation programs.

EU investigating Intel chip sales to
governments

EU investigating Intel chip sales to
governments 04/21/2004 10:37 PM
San Francisco Chronicle Apr 22 2004 2:30AM GMT

More EU Governments Upset Over Their
Ministers' Vote On Patents

More EU Governments Upset Over Their
Ministers' Vote On Patents 07/07/2004 09:09 PM
Yesterday, we noted that the Dutch Parliament had told their representative in the European Council to change his vote on the topic of softwar e patents, after they realized what was really voted for, and how that minister gave them incorrect information (which he somehow blamed on a "word processing error"). Now, it appears that the governments of other EU nations are similarly troubled by the supposed votes from their ministers. Germany claims their minister voted against their wishes, while Poland claims their minister was never actually asked to vote on the final version of the offering. Some are now hoping that these questions will at least force the Council to reconsider the issue, which, on the whole would be a good thing.

Microsoft provides Office source code to
governments

Microsoft provides Office source code to
governments 09/20/2004 07:09 AM
Facing growing competition from open source software providers, Microsoft Corp. has decided to allow governments and international organizations access to source code for its Office 2003 productivity suite.

Microsoft Reveals Office Code to
Governments

Microsoft Reveals Office Code to
Governments 09/20/2004 03:19 PM
The move is part of its Government Security Program, but some in the open source community aren't buying it.

Microsoft Opens Office to Governments
(NewsFactor)

Microsoft Opens Office to Governments
(NewsFactor) 09/20/2004 03:25 PM
NewsFactor - Microsoft (Nasdaq: MSFT) is opening the door to its Office suite, offering governments a closer look inside key applications.

EU probes procurement deals between
governments, Intel

EU probes procurement deals between
governments, Intel 04/22/2004 06:30 AM
San Jose Mercury News Apr 22 2004 11:09AM GMT

Shared Office Code Unlikely to Sway
Governments

Shared Office Code Unlikely to Sway
Governments 09/22/2004 04:36 PM
Government officials say Microsoft's move to share the source code for Office 2003 won't change anyone's mind about Microsoft or open source.

OpenOffice Finds Sweet Spot with
Governments

OpenOffice Finds Sweet Spot with
Governments 01/02/2004 07:17 AM
The State of Israel is the latest government to shun Microsoft's software in favor of the OOo's open source tools.
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The long tail is fractal. Why I buy the
long tail, having been a skeptic

The long tail is fractal. Why I buy the
long tail, having been a skeptic 03/29/2005 03:01 PM
The long tail is jagged, fractal – perhaps as any market achieves maximum efficiency it starts to look like everything...

Dell's Cheap as in Price, Not Cheap as
in Value FM Remote

Dell's Cheap as in Price, Not Cheap as
in Value FM Remote 05/03/2004 09:23 AM
Snaps (in a variety of formations) to Dell for releasing this excellent FM remote with integrated LCD for the Dell DJ music player, with a built-in microphone for voice recording and even the ability to record FM stations to the DJ's harddrive. What gets them the most love, though, is...

Enticed by Cheap, Cheap Nortel?

Enticed by Cheap, Cheap Nortel? 05/25/2004 10:04 AM
Don't be tempted by Nortel's share-price slide. The worst could be yet to come.

Imperial Shuttle Going Cheap, Cheap

Imperial Shuttle Going Cheap, Cheap 12/10/2003 04:40 AM
Robert C wrote in with news of a deal that beats the current KBToys offer. Sears has reduced the price of the Imperial Shuttle to $49.99 - saving you $10. Thanks Robert!

Lions, tigers and

Lions, tigers and 05/25/2004 07:10 PM
USA Today May 25 2004 10:43PM GMT

Lions, tigers and bears. Oh my.

Lions, tigers and bears. Oh my. 05/06/2004 02:25 PM
Polar bears of Churchill, Manitoba. Wildlife photographer Ken Bereskin has a nice collection of polar bears frolicking in the snow. This itchy bear is so frustrated, he's using the rippled ice of a frozen lake to scratch himself. If you need a change of temperature, he also has over 500 images of wildlife from Uganda and Kenya, including bi g cats (a mother cuddli ng with her cubs, a cheetah chompi ng down on a gazelle, and a young lioness shreddi ng a skeleton to pieces), great apes, and other wildlife (the lowly hyena eating the cheetah's leftovers, a black-headed heron eating a venomous boomslang snake, and a scary- looking vulture taking it all in from above). He also has a smaller collection of desert wildlife from the dunes of Etoshia National Park in Namibia. (His real job is working for Apple, and he has a Panther blog that hasn't been updated in eons, but evidently that's not as much fun as chasing after hungry carnivorous animals in the sweltering heat, or risking frostbite in the snow).

Lions Win First Away Game in Three Years
(AP)

Lions Win First Away Game in Three Years
(AP) 09/13/2004 06:39 AM
AP - The Detroit Lions went three full seasons without winning an away game, setting an NFL record for road futility. They ended that ignominious streak Sunday in their first opportunity of the season, beating the Chicago Bears 20-16 at Soldier Field.

Kids Feeding Lions

Kids Feeding Lions 04/04/2005 08:59 AM
Lions Gate may be looking to the little ones to get even bigger.

Lions Gate Wants Candy

Lions Gate Wants Candy 02/01/2005 10:13 PM
The company goes to Sundance and adds to its stable of offbeat flicks.

Rugby: Lions set NZ tour dates

Rugby: Lions set NZ tour dates 02/11/2004 07:12 PM
The Lions will play 10 matches on their 2005 tour to New Zealand.

Rugby: Wilkinson Lions hope

Rugby: Wilkinson Lions hope 04/12/2005 01:39 AM
Lions captain Brian O'Driscoll believes Jonny Wilkinson can make the squad.

Cricket: Lions roar into Cup semis

Cricket: Lions roar into Cup semis 07/19/2004 03:11 PM
Surrey remain unbeaten in the Twenty20 Cup as they knock out Worcestershire.

Rugby: Lions squad named

Rugby: Lions squad named 04/11/2005 06:22 AM
England's Jonny Wilkinson is left out of the Lions squad to tour New Zealand this summer.

Rugby: Lions tackle Woodward

Rugby: Lions tackle Woodward 09/06/2004 05:40 AM
Sir Clive Woodward's position as Lions coach will come under scrutiny at a meeting on Tuesday.

Rugby: Wilkinson hope for Lions

Rugby: Wilkinson hope for Lions 04/18/2005 02:11 AM
Jonny Wilkinson believes he will be able to make the Lions tour to New Zealand.

iPod ads win Cannes Lions Award

iPod ads win Cannes Lions Award 06/30/2004 09:10 PM
Apple's iPod "Silhouette" advertising campaign has won a Media Lion Award at the 51st annual Cannes Lions Festival, which celebrates the best in international advertising, marketing and creativity...

Rugby: Woodward clear for Lions

Rugby: Woodward clear for Lions 09/07/2004 11:56 PM
The Lions committee confirms Sir Clive Woodward as coach for New Zealand tour.

Lions primed for All Blacks Test

Lions primed for All Blacks Test 06/24/2005 07:04 PM
The tourists get ready to face New Zealand for the first time in 12 years.

Movie Heats up Earnings at Lions Gate

Movie Heats up Earnings at Lions Gate 08/11/2004 12:08 PM
Lions Gate is a rare species in the entertainment world; that is, a "pure play."

Disease bouts knock crater lions

Disease bouts knock crater lions 08/04/2004 06:05 AM
Numbers of lions in the Ngorongoro Crater have been knocked severely due to bouts of acute disease over the past 40 years.

Lions Gate Directors - David Duchovny

Lions Gate Directors - David Duchovny 03/29/2005 02:39 AM
un vrai blog lui .. David Duchovny .. blogging .. blog

lionsgatedirectors.com/duchovny/index_flash.html
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Wilkinson wins Lions Test place

Wilkinson wins Lions Test place 06/22/2005 01:59 AM
Jonny Wilkinson is selected at inside centre for the Lions' first Test against New Zealand on Saturday.

Reporter's Notebook: People, Lions and
the Sunflower Cafe

Reporter's Notebook: People, Lions and
the Sunflower Cafe 01/06/2004 03:18 AM
by Dennis Sellers - Gosh, I love covering Macworld expos...

Whilst the Boys Watch the Lions Tour,
the Girls Get Foxy

Whilst the Boys Watch the Lions Tour,
the Girls Get Foxy 06/05/2005 11:37 PM
Foxy Bingo launches a fantastic new bingo site offering an unprecedented 150% bonus on a player’s first deposit – with an upper limit of £150 free. So for just £100 players get £250 to punt with! In addition receive a whopping 2000 bingo loyalty points on registration which can be exchanged for bingo cards. Live games take place every two to four minutes at www.foxybingo.com and the site offers chat room games and fun. [PRWEB Jun 4, 2005]

Lions Gate Entertainment posts $800,000
loss amid merger with Artisan

Lions Gate Entertainment posts $800,000
loss amid merger with Artisan 11/15/2003 03:25 PM
Canadian Press Nov 15 2003 2:02PM ET

Wag the Tail

Wag the Tail 05/14/2004 10:51 AM
Wag the Tail version 0.1 released

Wagging Your Tail

Wagging Your Tail 03/14/2005 06:02 PM
Executive recruiter Dave Hardie on the benefits of leaving gracefully, consumer-products experience, and balancing We versus I.

Tail gunning

Tail gunning 01/04/2005 02:08 AM
Wired editor Chris Anderson has started a good blog to follow up on his Long Tail essay and seed the ground for a book on the subject. Cory Doctorow takes Anderson to task for his "middle-of-the-road" stance on efforts to lock down intellectual property via increasingly desperate and continuingly futile technical schemes for digital rights management (DRM) -- schemes that tip the balance between propertyholders and the public way too far.

Anderson is dead right in elucidating the way the Net economy restores market value to works that are not big hits. The story of the next few years will be one about whether that market in "long tail" intellectual goods (I wrote about its promise in October) thrives in the same open environment that allowed the Net itself to evolve and prosper -- or shrivels under the furious weight of technical and legal efforts to squeeze every last dollar from every last little hair on the long tail. My money is on the former, happier outcome. But it won't turn out that way without persistent and stubborn resistance -- which we can thank Doctorow and the EFF for ringleading -- to the "we control the horizontal, we control the vertical" paternalism and anti-consumerism of the DRM mafia.

(For a little example of what happens when rights holders hold too many cards, check out the sad saga of "Eyes on the Prize," the documentary that is the "principal film account of the most important American social justice movement of the 20th century," in a Stanford professor's words from Wired News' account. "Eyes on the Prize" can't be publicly shown or distributed because "the filmmakers no longer have clearance rights to much of the archival footage used in the documentary." You want your audiovisual history? Pay up first!)

Assuming the Long Tail isn't clipped by DRMania, we face an ever-expanding banquet of media goods. The BBC sounds an alarm. We are coming face to face with the scourge of "digital obesity":

Gadget lovers are so hungry for digital data many are carrying the equivalent of 10 trucks full of paper in "weight". Music, images, e-mails, and texts are being hoarded on mobiles, cameras laptops and PDAs (Personal Digital Assistants), a Toshiba study found. It found that more than 60% kept 1,000 to 2,000 music files on their devices, making the UK "digitally fat".

Or maybe not. The term is a ludicrous oversimplification and distortion; we keep all this stuff around precisely because we can now -- because it doesn't fill trucks, it fills infinitesimal chips and drives, and it's easier to keep everything around than to worry about cleaning house. Carrying the stuff around? No problem. Finding it? Harder. Finding time to absorb it all? There's our rub.

Obesity is simply the wrong metaphor. Thi s post by Rajat Paharia hits closer to the mark:

I'm finding that the "digital photo effect" is starting to make its way into my music and video experiences as well. What's the DPE? My ability to produce and acquire has far outstripped my ability to consume. Produce from my own digital camera. Acquire from friends, family, Flickr, etc. This has a couple of ramifications: 1. I feel behind all the time. 2. Because there is so much to consume, I don't enjoy each individual photo as much as I did when they were physical prints. I click through fast. 3. Because of 1 and 2, sometimes I don't even bother.

I first noticed this phenomenon back in the late '80s, when I switched from buying music on vinyl to CDs, and noticed how quickly I stopped listening to an entire 50-60 minute CD if the first track or two didn't grab me. Of course, this kind of impatience coincided with the speeding up of my professional life and my crossing the threshold into my 30s. Something tells me that the problems Paharia and I and perhaps you are facing in this realm of overload may not feel so dire to today's teenagers and twenty-somethings, for whom this thick soup is a native muck.

Still, the "I feel behind all the time" phenomenon is real enough, as today's RSS addicts know -- and as indicated by the rising popularity among the geeknoscenti of David Allen's "Getting Things Done" methodology, with its promise of liberation from uncomfortable behind feelings.

I'm not liberated yet. Behindness surrounds me on all sides. But finding stuff is getting easier. I'm slowly trying to teach myself the methodology that Doctorow has modeled for several years now: If you want to be able to find something in the future, don't bury it in your files -- blog about it, put it out on the Net, where Google will never lose it, and if for some reason you can't find it, someone else will probably have picked it up and saved it for you.

So to hell with bookmarks, and long live the blogmark. Here's a handful:

Lexis Nexis Alacarte: No longer the preserve of big-media newsrooms -- now in handy personal-journalism size.

For years, I tuned my guitar with one of those little electronic tuners in a plastic box; but when they were two, my kids decided that it made a great toy and disembowelled it. Well, all that is solid melts into Net: Today you don't need a physical object, all you need is a Net connection and a browser. Just Google "guitar tuner" for a bunch of options; I liked this one for its retro look.

Feel-good link of the day: First it was the beer and wine, now it's spicy food! Curry may help block Alzheimer's disease. (It's the turmeric.)

FC Now: Opportunities in the Tail

FC Now: Opportunities in the Tail 06/22/2005 02:39 AM
If you haven't yet heard - or used - the phrase 'the long tail,' you're not buzzword compliant for 2005. Chris Anderson, the editor of Wired Magazine, coined the phrase in an article that appeared last fall in that magazine....

Erasing the tail

Erasing the tail 09/26/2004 09:23 AM
The NY Times Magazine article on blogs makes the same old error. Viewing blogs through the media lens, only the left-hand of the side of the power curve is visible. As Matthew Klam, the article's author says: In a recent national survey, the Pew Internet and American Life Project found that more than two million Americans have their own blog. Most of them, nobody reads Thus, the tail of the power curve — which is probably at least 5 million blogs long — gets erased. In fact, the tail is where blog are having their most important effects. That's where...

Why can't governments apologize?

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