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ISRAEL VS. PALESTINE: THE INTRACTABLE, ENDLESS WAR







ISRAEL VS.
PALESTINE: THE INTRACTABLE, ENDLESS
WAR

ISRAEL VS.
PALESTINE: THE INTRACTABLE, ENDLESS
WAR
05/27/2004 04:36 AM

israeli wallThings are usually the way they are for a reason. But there are few situations in the world that appear, from a distance, as unreasonable as the war between Israel and Palestine, a war that has been going on, in essence, without let-up for more than half a century. At one point the efforts to reach a peace settlement got so close to success that the negotiators on each side received Nobel Peace prizes for their efforts. But the dream didn't last, and for reasons we couldn't fathom, the cycle of bloodshed, escalation and retaliation cranked up again and is now at firestorm levels, threatening to push the entire Mideast into even more cataclysmic violence.

The reason we couldn't fathom this, is because we've never lived there, never walked a mile in their shoes. In The New Yorker this week, Jeffrey Goldberg provides us with an excellent proxy for such an experience, as he crisscrosses the area, from Israel's "ideologues of aggressive settlement" to Palestinian mothers teaching their children the honour of death in the holy war against the Jews, describing what he sees and what he hears from those in power, and from those who have nothing. It is a gut-wrenching, depressing journey. You'll need to buy the May 31 edition to read it, and I would recommend it highly. Alternatively, you can listen to Goldberg summarize his findings, along with a slide show of photos by Gilles Peress, here. One of those photos, of a Palestinian woman peering through a temporary gap in the new Israeli Separation Wall, is reproduced above.

Goldberg makes no secret of his personal view of all this:

The leaders of the Jewish national-religious camp do not adhere to observable reality, They exist in the glorious Jewish past and in the messianic future but not in the reality of today, in which Jewish soldiers give their lives to protect settlements; in which Palestinians live and die at checkpoints; in which Israel is becoming a pariah among the nations; and in which Israel may one day cease to exist as a democratic Jewish state.

[Michael Tarazi, legal advisor to the Palestinian negotiating team says] "Settlements are the vanguard of binationalism" -- a single state that would soon have an Arab majority. "I don't care if they build more. The longer they stay out there, the more Israel will appear to the world to be essentially an apartheid state."... "We have to look at the way the South Africans did it. The world is increasingly intolerant of the Zionist idea. We have to capture the imagination of the world. We have to make this an argument about apartheid."

The view of the moderate majority on both sides is that the best of a sorry lot of options is to have Israel dismantle the settlements and withdraw from the pathetic Gaza Strip and the volatile West Bank, to the so-called Green Line, the UN-brokered treaty line after the last "official" war. But that majority view is very fragile, and violently opposed by a significant minority on both sides. The settlements in the occupied territories are the flash-point, where hugely outnumbered Jews, many of them vehemently anti-Arab, provocative, and uncompromising, are surrounded by largely militant Palestinians ready to lay down their lives to reclaim "their homeland", and protected by an Israeli army that has ceased being protectors and become an army of occupation, many of whom are all too willing to demonstrate violently which side they support, as Goldberg reports.

There are no good guys and bad guys in this war, and every confrontation, of which there are thousands, at every checkpoint, every attack by Arab militants (many of them children), every razing of Palestinian homes to make way for more Iraqi settlements, every suicide bombing, radicalizes both sides and renders the position of the moderate majority untenable. The extremists on both sides, outnumbered though they may be, are firmly in control of the political agenda, and their every provocative act strengthens their position rather than ostracizing them. The "ideologues of aggressive settlement" on the Israeli side, and especially in the settlements, largely believe that all of the occupied territories are theirs by divine right, and that it is the will of God that all Arabs be expelled from their holy land in its entirety -- that, as their website says, "There is no Palestine". And the militants and zealots on the Palestinian side, among the poorest and most destitute people on the face of the Earth, and with one of the highest birth rates, state categorically that they would not stop fighting if Israel withdrew from Gaza and the West Bank, but would merely be encouraged to continue the war until all Jews were extinguished from their holy land. The rabidly intolerant have the will and the ready means to scuttle every attempt at compromise, to embarrass moderates, to incite violence and then say "I told you so."

There is nothing particularly unique in this, of course. Many of the tribal wars in Africa, the ethnic wars in the Balkan states, and the insane religious war in Northern Ireland, exhibit the same shameful, and shameless, pattern of violence and intransigence. The next, inevitable attack by Islamic fundamentalists on US soil will surely produce the same knee-jerk result in the US, and launch another war to treat the symptoms and exacerbate the disease.

Ariel Sharon, less moderate than most but less extreme than the extremists, has taken an impossible 'middle' course sure to satisfy no one: Withdraw from Gaza, kind of (there are a host of conditions that render the withdrawal largely a joke to Palestinians), and bulldoze Palestinian homes to build a mammoth wall, not along the Green Line but deep inside the West Bank to "protect" the Jewish settlements, which are everywhere, not just in the border areas. The partisan, bipartisan support he has received in the US shows how little America's leaders understand the realities of the area's politics.

As I've said before, the only answer, and it will take decades, perhaps centuries to achieve, is to deal with the underlying humanitarian issues, to give Palestinians a reason to value peace, "something to lose", and help them build infrastructure and educational institutions, and a future to believe in. Poverty, ignorance and inequality, not religious and ethnic hatred, are the real enemies of peace. It doesn't matter whether the area is partitioned into two states, fairly or unfairly, or made into a single apartheid state. Things are the way they are for a reason, and in Israel-Palestine the reason is entrenched, and there is no short-term answer. No matter who represents the two sides, there will be decades of violence, war, and bloodshed to come, and it is inexcusable and ignorant of those of us who don't live there to take sides for cynical political gain. Let us instead -- as we should be doing in Afghanistan, Iraq, and all the other areas we have recklessly meddled in, in the absurd and arrogant belief that we understand the problems and have all the answers -- let us instead invest in infrastructure, in education, in building a better world even as the zealous minorities try to tear it apart. The founders of the religions we all claim to believe in would surely understand, and nod in assent.




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ISRAEL VS. PALESTINE: THE INTRACTABLE, ENDLESS WAR

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THINK
GLOBAL, ACT LOCAL: PETER SINGER'S
ONE
WORLD


THINK
GLOBAL, ACT LOCAL: PETER SINGER'S
ONE
WORLD
04/23/2004 09:24 AM
one worldIf you're a regular reader of this blog, you probably know that I'm opposed to unregulated 'free' trade, very worried about the extraterritoriality of the WTO, NAFTA, Davos and other corporatist captives, strongly opposed to domestic corporations 'offshoring' jobs, using influence with the Bush regime and other right-wing governments to circumvent social and environmental laws and responsibilities, and a great believer in taking the pledge to buy local, and in community self-sufficiency.

At the same time, I'm a strong supporter of the UN and other multi-lateral NGOs, and I believe that we each have a responsibility for the well-being of all the people and creatures of this world. Some readers have said this view is inconsistent, and I wasn't quite sure how to respond to such charges. Fortunately, Peter Singer, in his recent book on global ethics, One World: The Ethics of Globalization, has come to my rescue. Singer sees no inconsistency between strong local autonomy, community, and self-sufficient economies on the one hand, and global responsibility on the other. The book is based on the Dwight Terry lectures at Yale in 2000, but has been updated to incorporate reflection on the events of 9/11 and the appalling Bush social, environmental and economic record.

I'll have more to say next week about Bush's fraudulent and despicable Earth Day media blitz, and the major media's shameless lack of critical evaluation of the utter nonsense that his propaganda machine has been churning out this week on the environment -- newspeak of Orwellian proportions. The first part of Singer's book deals with environmental responsibility, and his prescription for increasing it -- immediate ratification of Kyoto by the US and other holdout countries, and introduction of an emissions trading mechanism to make the realization of Kyoto feasible (subject to the need for some oversight on the disposition of the proceeds of such trading when it involves autocratic governments).

The second part of the book deals with the global economy, and Singer adroitly tears apart the Economist's (and other neocons') naive assertion that economic globalization somehow benefits both rich and poor countries. He then goes on to prescribe a substantial reform of the WTO and the GATT, which could actually lead to more equitable distribution of wealth and more efficient production of economic goods, while safeguarding human rights, labour and the environment. Unfortunately, the multi-national corporations and corporatists who hold sway in the WTO would never tolerate Singer's prescription, since it would entirely divert the benefits of economic globalization from their pockets to those of the world's poor.

The third part of the book deals with international law, and Singer lashes out at Bush for his unconscionable refusal to ratify the International Court of Justice, and for the UN's continued hesitancy to accept a duty (not a right) to intervene in situations of genocide and other humanitarian crises, even within a single nation. Singer is sanguine about the limitations and dangers of 'global government', but supports strengthening the UN to enable it to act as a 'protector of last resort', and including in its mandate the responsibility to supervise elections in all member nations.

The fourth and final part goes back to ethical principles and proposes that countries must, in this world where national boundaries no longer have any logistic meaning, set aside national interest and embrace, once and for all, global interest, impartially. That does not mean cultural homogenization, but imposes a responsibility for the reduction of inequality, both of economic resources and personal rights and freedoms.

Always the pragmatist, Singer concludes by worrying out loud about how the responsibility for a global ethic could be managed:

It is widely believed that a world government would be, at best, an unchecked bureaucratic behemoth that would make the bureaucracy of the EU look lean and efficient. At worst, it would become a global tyranny, unchecked and unchallengeable. These thoughts have to be taken seriously. How to prevent global bodies becoming either dangerous tyrannies or self-aggrandizing bureaucracies, and instead make them effective and responsive to the people whose lives they affect? It is a challenge that should not be beyond the best minds in the fields of political science and public administration.

I'd like to believe that this was possible, because if it isn't, we're in serious trouble. We cannot expect national governments to set aside parochial interests, especially when this entails accepting a responsibility that would, for the richer nations, inevitably lead to a drastic redistribution of wealth to poorer nations and hence a sudden and sharp reduction in, at least, economic living standards (if not necessarily well-being). But as John Ralston Saul has so eloquently argued, larger organizations and institutions, whether public or private, are almost always, and inherently, less efficient, less agile, more resistant to change, more hierarchic, and less transparent than smaller organizations. So the challenge is to achieve the best of both worlds, having organizations of global scope and authority and responsibility, but broken up into sufficiently small, autonomous and dynamic units that they are sensitive, resilient, responsible and responsive to the people and communities they serve. We can only hope that "the best minds in the fields of political science and public administration", wherever they are, are up to the task.

WHY SERVICE
STINKS: CORPORATE APARTHEID


WHY SERVICE
STINKS: CORPORATE APARTHEID
09/04/2004 03:52 PM
first class
Some articles have a long shelf life. Case in point: This BusinessWeek cover story from four years ago called Why Service Stinks. Bottom line is that, like everything else in the US, and to a lesser (but growing) extent elsewhere in the West, your value as a consumer (and as a citizen) is a direct function of your wealth and your propensity to spend it. So if the computer of the person who's serving you says you're the buying rep for a ten billion dollar company, believe you're going to get great service. But it that computer says you've only bought one thing from them before, and it required service under warranty: "Sorry, we seem to have a bad connection." *click*

This is part of a larger malaise that tries to make us believe, for the benefit of the corporatist aristocracy that owns and runs more of our lives every day, that we are only what we buy. If it's easier for you to buy a replacement for the shoddy item you bought, than to return it or get it fixed, then if you can afford to do so you'll replace it. The vendor will therefore make sure it's easier to buy new than repair or return it under warranty. And if you can't afford to buy a new one, the vendor doesn't want to know you.

Companies know just how good a customer you are--and unless you're a high roller, they would rather lose you than take the time to fix your problem, says BusinessWeek. They explain how companies allocate service reps according to the amount of business they get from each customer group (which is why, for example, corporate Dell customers are routed to one 'help line' while 'retail and home' customers get the Indian help line). They call this practice of triaging customers by wealth and spending habits corporate apartheid and that's a perfect analogy for it. The world in which corporate aristocrats live today is increasingly separated from all contact with the masses: Private chauffeurs, private rooms in private clubs and restaurants, private schools, private jets (and Elite Class perks when they're forced to travel on the same planes as menials), private rooms in private health care facilities. The people who live in this bubble of fawning privilege have no idea what life in the real world is like: they never see it, and they never have to deal with it. This remains my #1 concern with the concept of The Support Economy (though its author, Ms. Zuboff, was gracious in trying to refute this concern in personal correspondence with me): That only the very wealthy few will be able to afford it.

The BusinessWeek article shows that the customer experience is a function of wealth and spending no matter what industry is supplying the product or service: financial institutions, brokerage houses, retailers, machinery manufacturers, phone companies, airlines, insurance companies, you name it. It's no accident that the code for spending volume on many computerized customer information systems is called Status or Class or Value.

A Maytag exec sees nothing wrong with this. People who buy top-of-the-line "not only want more service, they deserve it", he says. If he had been referring to a racial class rather than an economic one, such a remark would provoke outrage.

BusinessWeek foresees a future in which "the service divide may become much more transparent. The trade-off between price and service could be explicit, and customers will be able to choose where they want to fall on that continuum. In essence, customer service will become just another product for sale." So the discrimination will depend not on your wealth or past spending volume, but on what you're willing to pay now for 'superior' service, or to jump the queue. Is that fairer? Do we all deserve the same level of service, or should service depend on what you can afford? Where do you draw the line? In Canada, we (most of us, anyway) consider the idea of the rich jumping the queue for critical medical services to be morally repugnant, but in the US this is accepted as natural, just 'the way things are'. So much for "give me your huddled masses".

I remember a few years ago I was waiting in a long customs and immigration line-up in a sweltering third-world airport terminal at 1 a.m. chatting with the son of the British High Commissioner to that country who'd come in on the same flight. Suddenly, a boy came rushing up to me, asked my name, and then said "Give me your passport." When I looked alarmed, he pointed to a mezzanine gallery where the friend who was meeting me on my arrival was waving and nodding. The boy took my hand, walked me to the front of the long line, whispered in the ear of the customs agent, and I was whisked through, no questions asked, and into my friend's waiting car. "In this country, it's who you know, not how much money you have, that counts", she said. I was embarrassed and astonished. But is this any worse than the system that rushes first-class airplane passengers in many cities through shorter, less confrontational customs and immigration line-ups?

Call me naive, and idealistic, but all kinds of apartheid offend me. The wealthy and the connected don't deserve any better service than the rest of us. To the corporations that believe that service should depend on what the customer's 'worth', and the rest should either self-serve or go away, my response is: Welcome to my Boycott List. Good-bye.

DEALING WITH
GRIEF: UNPROFESSIONAL ADVICE


DEALING WITH
GRIEF: UNPROFESSIONAL ADVICE
06/03/2004 05:25 AM
depression
I've written twice before about suicide, and a new 'advice column' in Salon.com has provoked me to write about it again. The gist of my earlier articles:
  1.  Depression is a 'natural' consequence of stress, and, as the illustration above shows, it is somewhat self-reinforcing: our DNA programs us, in situations of intense or chronic stress, to flight or flee, and if neither of those works, to shut down, withdraw, give up -- and suicide is one manifestation of shutting down and giving up;
  2. If you haven't lived with the Noonday Demon, you can't possibly know what it's like, and you can't possibly know how it can lead someone to take their own life; and
  3. Moral judgement of those who commit suicide is repugnant -- no one has the right to tell another human being that their personal decision to terminate their own life is 'cowardly', 'irresponsible', 'lazy', "petulant', 'immature', 'self-pitying' 'self-indulgent', 'murderous', or 'cynical and cruel'. To call someone who commits suicide a 'self-murderer' is indistinguishable from and as morally reprehensible and outrageous as calling a woman who terminates an unwanted pregnancy a 'baby murderer'.
So you will probably not be surprised to learn that I was horrified to hear Salon 'advice columnist' Cary Tennis encourage a survivor of a friend's suicide to hate and blame the one who took his own anguished life. Hate-mongering offends me at the best of times, and to see it espoused against those suffering a dreadful and incapacitating illness is disturbing. Here are two especially offensive excerpts:

Sentimentalizing suicide only encourages others who, weak-minded, pained, lacking the ability to see how foolish and wrong it is, might succeed all too well in their feeble attempts.

When they go by suicide, they leave us in an insult of dust.

What fucking gall, Mr. Tennis -- and such cruel and inflammatory language. Those who commit suicide are not weak-minded, and if this 'advice columnist' had the faintest inkling what it is like to live with suicidal depression he would know better. And who the hell does he think he is to judge the actions of someone he has never met as 'foolish and wrong'?

Mr. Tennis should also know that suicide is almost never an 'insult' to anyone. It is an act of desperation, usually after years of unimaginable suffering, to escape a living hell that the victim -- yes, victim -- can no longer bear. It usually has nothing to do with anyone else, so the last thing it is is an insult to others.

To counsel people, especially people in pain after an unexpected and shocking loss, to hate and blame the deceased is an affront to human dignity, an abuse of trust, and an offense to the memory of someone who was a victim, not a 'murderer'.

There is a perverse character flaw in some people to always assuage grief by transferring it to anger and blame. Grief is internal, and it can eat you alive. Anger and blame are externally focused. They are much easier emotions to handle. And in some cases -- like rechanneling the grief over 9/11 into anger at Osama bin Ladin -- such transferance is quite rational. But although the exploitative 'vengeance' religions would have you believe otherwise, when people suffer and die there is often no one to blame, no one to get angry at. And reaching closure, like dealing with grief, is an internal process. It is about personally coming to grips with loss, with the realization that the toxic 'what might have been' is irrelevant, a fiction, closed. It is a slow, painful healing process. And it is a process best undertaken honestly. Using some cheap trick like transferring the pain to anger and blame of a phony straw man merely perverts and delays the process, and stirs up inappropriate emotions that can only confuse and inflame, not heal.

Some advice, we're better off without.

AMERICAN
PROGRESSIVES GET ANGRY, AND BUSY


AMERICAN
PROGRESSIVES GET ANGRY, AND BUSY
07/17/2004 01:18 PM
kucinichA few interesting lefty sites to look at as weekend reading:

The indomitable Bill Moyers tells why progressives should be angry, and not complacent, about what has happened to the political, social, educational and economic systems in the US in the past few decades. My favourite excerpts:

A profound transformation is occurring in America: the balance between wealth and the commonwealth is being upended. By design. Deliberately. We have been subjected to what the Commonwealth Foundation calls “a fanatical drive to dismantle the political institutions, the legal and statutory canons, and the intellectual and cultural frameworks that have shaped public responsibility for social harms arising from the excesses of private power.” From land, water and other natural resources, to media and the broadcast and digital spectrums, to scientific discovery and medical breakthroughs, and to politics itself, a broad range of the American commons is undergoing a powerful shift toward private and corporate control. And with little public debate. Indeed, what passes for ‘political debate’ in this country has become a cynical charade behind which the real business goes on –the not-so scrupulous business of getting and keeping power in order to divide up the spoils...Let’s face the reality: If ripping off the public trust; if distributing tax breaks to the wealthy at the expense of the poor; if driving the country into deficits deliberately to starve social benefits; if requiring states to balance their budgets on the backs of the poor; if squeezing the wages of workers until the labor force resembles a nation of serfs – if this isn’t class war, what is? It’s un-American. It’s unpatriotic. And it’s wrong...What we need is a mass movement of people like you. Get mad, yes – there’s plenty to be mad about. Then get organized and get busy. This is the fight of our lives.

And he quotes this gem from Time magazine:

“When powerful interests shower Washington with millions in campaign contributions, they often get what they want. But it’s ordinary citizens and firms that pay the price and most of them never see it coming. This is what happens if you don’t contribute to their campaigns or spend generously on lobbying. You pick up a disproportionate share of America’s tax bill. You pay higher prices for a broad range of products from peanuts to prescriptions. You pay taxes that others in a similar situation have been excused from paying. You’re compelled to abide by laws while others are granted immunity from them. You must pay debts that you incur while others do not. You’re barred from writing off on your tax returns some of the money spent on necessities while others deduct the cost of their entertainment. You must run your business by one set of rules, while the government creates another set for your competitors. In contrast, the fortunate few who contribute to the right politicians and hire the right lobbyists enjoy all the benefits of their special status. Make a bad business deal; the government bails
them out. If they want to hire workers at below market wages, the government provides the means to do so. If they want more time to pay their debts, the government gives them an extension. If they want immunity from certain laws, the government gives it. If they want to ignore rules their competition must comply with, the government gives its approval. If they want to kill legislation that is intended for the public, it gets killed.”

This is part of the Demos website. Thanks to Ge ntleBreeze's excellent blog for the link.

And once they're angry enough, American Progressives now have an organizing body to do something about this travesty: The Progressive Vote PAC's United Progressive Alliance is working at the grassroots level to reform the Democratic Party into a genuinely progressive party, or at least get some progressive planks in its platform, from the bottom up.

GOOD,
NON-COMMERCIAL HEALTH INFORMATION


GOOD,
NON-COMMERCIAL HEALTH INFORMATION
09/11/2004 10:51 AM
lpiThe Linus Pauling Institute at Oregon State University has a site with useful information about 'micronutrients': vitamins, minerals, other nutrients (like Omega-3 Fatty Acids and Co-enzyme Q10), phytochemicals (trace chemicals in various plants), and the foods that contain all these nutrients. For each nutrient, you can learn its impact on the body, diseases it can help prevent or treat, where you can get it, and interactions with other nutrients, foods and drugs. The entire database can also be sorted by disease instead of by nutrient. Pauling was known, of course, for his controversial claim that large doses of vitamins can prevent the common cold and other diseases.

The site is very thorough, quite technical (but still comprehensible), and makes fascinating reading.

Thanks to tudogs.com for the link.

Speaking of health information, Health Central (the Dr. Dean Edell site) hosts the full (from what I can ascertain) contents of one of my favourite books, The People's Pharmacy. Learn how to make safe, effective treatments from natural, common ingredients that work better than most over-the-counter remedies. Find out which alternative remedies work, which are placebos and which are downright dangerous.

MAKING
POLITICS POLITICALLY CORRECT


MAKING
POLITICS POLITICALLY CORRECT
08/23/2004 02:34 PM
mankoff
We went out for a delicious dinner last night at a wonderful, and completely packed, restaurant in downtown Toronto (it's called Mildred Pierce, for those who live in the area), and spent some of the time unobtrusively eavesdropping on the conversations at nearby tables. The discussions, much like the one at our own table, vacillated between the very personal (who's dating who, personal anecdotes) and the impersonal (entertainment, sports, weather). But not a single word was uttered about politics: Nothing about Canadian politics (collapse of the right), Ontario politics (health care and education strikes threatened), Toronto politics ('new deal' for cities in peril), US politics (Bush/Kerry), or international politics (Iraq etc.) Not a word. This was a Sunday night so there were no obvious business reasons for steering away from the subject. It just never came up. And it occurred to me that at our annual neighbourhood BBQ on Saturday night no one talked about politics either. Is politics just too boring in Canada or has it become tacitly PI to talk about them, because of the political polarization that seems to be happening everywhere? Is the left-right gulf getting too wide to even try to broach in 'decent conversation'?

I appreciate that there is less urgency about politics here in Canada than there is in the US, at least. The election here is over. And I'm told that at least 40% of Americans know personally at least one person on active duty in the Mideast, and that, I would expect, would probably make it a more likely topic of conversation. But some of my American readers tell me that talking about politics in face-to-face conversations is just too uncomfortable for them these days as well -- too likely to lead to arguments. So outside of political rallies and other meetings of like minds they don't talk about it much either.

What does this mean? First, it means the end of true political debate -- I don't mean those phony, scripted events where politicians roll out their rehearsed one-liners, I'm talking about articulate exchange of political views and information between real people. If you don't talk with others about politics, how do you form your viewpoints and where do you get your information? From attack ads? I don't think so -- maybe I'm naive but I don't think they work; most people know when they're being manipulated, and won't fall for it. From radio talk shows or editorials or blogs? Most of them are only for people who have already formed an unwavering political opinion on everything, and are merely looking for reassurance and justification for their belief. From television news and the print media? There isn't enough information content in the sound bites and newswire rehashes in most of them to allow an informed decision or point of view on anything.

It seems to me that, on almost any political issue, 50% or more of the population is completely disengaged -- even if they care, they don't think anything they do or say or feel will have any impact, so they can't be bothered to voice, or sometimes even form, any strong opinion on it. And the rest are in two, polarized camps, each believing that the other is irrational or immoral or misinformed, hopelessly so, so that meaningful discussion with the 'other side' or with the disengaged majority is impossible or fruitless. So except for the one-way palaver from the political flaks and political advertisers and partisans and oversimplifying mainstream media, there is no political information flow. And there is no discourse, no exchange of ideas or views, no balanced presentation of opposing views, no true political conversation. Because what purpose would it serve?

I see an astonishing paradox in modern society -- in an era with unprecedented access to information, most people are ignorant of even the basic facts on most political issues, from the connection between 9/11 and Saddam, to the causes and implications of global warming, to the political situation in Sudan and Venezuela and Chechnya< /a> (not to mention parts of the world less in the news), to the numerous ecological and humanitarian crises that everyone from the Union of Concerned Scientists to Amnesty International is shouting about. Why are so many so ignorant? I think because they choose to be uninformed. Why? Perhaps either because they they can't relate to the issue, or because they don't think there's any point in getting stressed about issues they feel they can do nothing personally about. So you end up in a vicious cycle: The less people know about a subject, the less inclined it is to come up in conversation, so the media conclude there is no interest in it, so they don't cover it, so people know even less. And if they do know about it but feel helpless or disinclined to do anything about it, they don't share their knowledge with others, and eventually with enough indifference the situation gets worse and the solutions become more intractable so people feel even more helpless and disinclined to try to do anything. Political disengagement is infectious, and it's reached epidemic proportions, especially among the young.

All of this supports Richard Manning's argument in Against the Grain that politics was and is designed to protect and entrench the status quo. As a result, nothing pleases those with power and money and influence more than massive political indifference and disengagement -- what Gene McCarthy in the 1960s during the fight against the Vietnam War called 'acedia' -- a Greek word meaning spiritual torpor, lack of care, apathy and inactivity in the practice of virtue. Unlike the 1960's, the numbers of politically disengaged is inversely proportional to the age bracket -- it is the young who I love so much and have such great hopes for who are least engaged in the political process, who infect each other with their indifference to global issues. But I don't think it's that they don't care. Most of the young people I know are overwhelmed and intimidated by how much those of us who are politically active know about global issues. My teenage granddaughter has read my blog, but says she "doesn't understand it". The young focus their energies and their passion instead on issues in their own networks, local things, things that they can do something about.

We need to show them the way to do more. We, who have been in the streets, need to reach out to the young and not-so-young who have given up on the political process (often before they began), and stop drowning them in facts and laying guilt trips on them and filling them up with bad news and instead:
  • Ask them what's important to them (open-ended questions with no preconception of the answers) and listen to their answers,
  • Tell them stories about how the political process has brought about important and positive change,
  • Teach them how the system works, in the context of how it could work to deal with the issues they said were important to them, and
  • Encourage them, starting with something small, to make the system work for them.
If we do that, if we can re-engage even a fifth of the people who never vote, who never read about politics or world affairs, who have lived their entire lives in political passivity, we will have started a revolution. Not only will they infect other disengaged peers with the zen of political activism, they will shake the diehard leftists and diehard right-wingers as well, because all of a sudden these new political activists will be up for grabs by whichever group that makes the most articulate, balanced and credible arguments, not by the blowhards who preach to the choir. And these new political activists will, on many issues, hold the political balance of power.

The real 'swing voters' are the ones who have never voted before and don't expect to vote in future. Rhetoric won't bring them to the polls. If we can 'activate' them, then conversations about politics will no longer be politically incorrect, and political activism will spread like a virus. As those who fought against the Vietnam War can tell you, political activism is as infectious as political apathy. The defenders of the status quo will be shaking in their boots.

And then the revolution we all need, the revolution to save the world, can begin.

Cartoon by the incomparable Robert Mankoff (from the New Yorker, of course)

DAVE'S BLOG
CLEANUP PART ONE


DAVE'S BLOG
CLEANUP PART ONE
02/10/2004 02:48 AM
Well, thanks to readers much more tech-savvy than I am, I think I may be able to get Google to start picking up my posts again, and, by tightening up the code of my blogroll, also make the page load faster for those patient readers with dial-up access. So far I have moved the blogroll to the right hand column, so Google will not get bogged down in the blogroll code and give up before it gets to the actual posts. In the process I messed up the masthead, so I've adopted a simple one-piece masthead temporarily.

If this post works properly, I'll then make an additional change to my blogroll, stripping out the table HTML and replacing it with a simple list separated by line breaks. Next post will report on the results of that. Keep your fingers crossed for me.

WANTED:
RE-ENGINEERING CONSULTANTS (NO
KIDDING)


WANTED:
RE-ENGINEERING CONSULTANTS (NO
KIDDING)
01/22/2004 02:12 AM
A friend of mine in executive recruiting is looking for a substantial number of consultants in, believe it or not, business process re-engineering. Requirements include a good general knowledge of the discipline, willingness to travel very extensively, and an ability to deal comfortably with senior executives. The positions are mostly full-time, starting ASAP, and the work is all over North America. Salary is in the high five figures Canadian. Probably of greatest interest to the young and unattached, but I thought I'd ask anyway. If you're interested, e-mail me your CV, any requirements/conditions, and any companies you don't want to receive your info.

HOW TO
SAVE THE WORLD
READING LIST


HOW TO
SAVE THE WORLD
READING LIST
07/18/2004 03:41 PM
.In Beyond Civilization, Daniel Quinn says:

People will listen when they're ready to listen and not before. Probably, once upon a time, you weren't ready to listen to an idea than now seems to you obvious, even urgent. Let people come to it in their own time. Nagging or bullying will only alienate them. Don't preach. Don't waste time with people who want to argue. They'll keep you immobilized forever. Look for people who are already open to something new.

When presenting a new idea, you don't have to have all the answers. It's better to say 'I don't know' than to fake it. Make people formulate their own questions. Don't take on the responsibility of figuring out what their difficulty is. We each internalize information differently. If you don't understand a question, keep insisting they explain it until it's clear. Nine times out of ten they'll supply the answer themselves.

Above all, listen. Your close attention is sometimes more important than your articulateness in winning converts. And learning is always a good thing.

When I've talked to people about the ideas I've presented in this blog, I get the sense that maybe 10% really understand and appreciate what I'm saying. Perhaps another 40% are ready to listen and want to believe, but either my inarticulateness or their internalization mechanism garbles the message. After all, saving the world (or, as one recent commenter 'geo' put it more accurately "changing how humans live so we as a species can continue to survive") is not easy or obvious, or we'd all be busy doing it. This reading list is for that 40%, in the hope that better writers than I can convey more clearly and compellingly what we need to do and why. The remaining 50%, I suspect, are not ready. Five years ago someone gave me The Spell of the Sensuous and I gave up after five pages -- I just wasn't ready.

Here's the list -- 56 books and articles that forever changed my worldview, and my purpose for living::

What Life was Really Like Before Civilization: Revisionist History
  • Full House, by the late Stephen J. Gould. The presence of man on Earth was a random occurrence, and after the next Extinction Event life on the planet is likely to evolve differently. We are not the Crown of Creation.
  • The Wealth of Man by Peter Jay. The life of pre-historic man was easy, idyllic, and very pleasant. Hunt big slow game an hour a day, relax and enjoy the rest.
  • The Worst Mistake in the History of the Human Race, (online) essay by Jared Diamond Why the adoption of agriculture was 'a catastrophe from which we have never recovered'.
  • Original Affluence, by Marshall Sahlins. If you wanted to defend a new society that featured rigid hierarchy, agonizingly hard work, suffering, frequent starvation and slavery, wouldn't you try to portray the alternative life as 'short, nasty and brutish'?
  • Extinction, by Michael Boulter. Our planet's history is one of cycles punctuated by massive extinctions and new beginnings. Our only choice is whether to end this one sooner (a century) or later (several millennia).
  • The Axemaker's Gift by Jame s Burke and Robert Ornstein. How innovativeness has been increasingly corrupted to concentrate and retain power, instead of making the world better.
What's Going On Under our Noses: The Real News
  • The Unconscious Civilization, by John Ralston Saul. How and why we've become helpless slaves of the political and economic system we built.
  • Ockham's Razor, by Wade Rowland. What's wrong with our modern values, and where to look for new ones.
  • People Before Profit, by Charles Derber -- How rampant corporatism ravaged the vast majority of people worldwide in the 1800s, and is doing so again.
  • State of the World, by WorldWatch Institute, The 7 trends that most threaten eco-collapse: population growth, rising temperature, falling water tables, shrinking cropland per person, collapsing fisheries, shrinking forests, and the extinction of plant and animal species.
  • World Scientists' Warning (online), by the Union of Concerned Scientists. "Human beings and the natural world are on a collision course. No more than one or a few decades remain before the chance to avert the threats we now confront will be lost and the prospects for humanity immeasurably diminished. A great change in our stewardship of the Earth and life on it is required if vast human misery is to be avoided and our global home on this planet is not to be irretrievably mutilated."
  • Dream of the Earth by Thomas Berry. "We are in trouble just now because we do not have a good story. We are in between stories. The old story, the account of how we fit into it, is no longer effective. Yet we have not learned the new story."
  • The Future of Freedom, by Fareed Zakaria Why we can't change another country's culture from outside it.
  • The New Rules of the World, by John Pilger An accurate, devastating portrait of the world in 2003.
  • The Demon in the Freezer, by Richard Preston. How vulnerable we all are to individual acts of terror, chaos and sabotage.
  • Against the Grain, by Richard Manning. How grain monoculture evolved, and how it's ruining the Earth.
  • Population Projections, by US Census Bureau. They're no longer assuring us that US and Global Population will level out at 300 million and 9 billion. Would you believe 1 billion and 12 billion by the end of the century, and still rising?
  • Global Warming, by NOAA. An online synopsis of US scientists' consensus on the causes and consequences of global warming.
  • This Overheating World - Worried? Us? (online essay) by Bill McKibben. Article in the UK journal Granta explaining the psychology, and cynical political expediency, of denial.
  • Are Cities Changing Local and Global Climates?, (online) by NASA. Studies of urban microclimates and how they contribute to local climate change and instability.
  • Restoring Scientific Integrity (online) by Union of Concerned Scientists. The Bush regime's distortion of scientific research to forward its own political agenda.
  • Climate Collapse, by David Stipp (online article) from Fortune Magazine. The possibility and chilling implications of global warming producing sudden drastic climate shifts.
  • Conservative Myths on Global Warming (online) by Blogger Carpe Datum. A brief but thorough explanation of the science behind global warming, and the reasoning behind scientists' connecting it to human activity and worrying about the risks of resultant instability
  • The Empire Strikes Out, by Kenny Ausubel. Corporatism and acquisitiveness run amok are ruining our world, but nature always bats last.
  • The Tragedy of the Commons, by Garry Harding. The commons, that which belongs in common to all of us, is disappearing -- Why nobody really cares.
  • Elizabeth Costello, by JM Coetzee. Why we tolerate a holocaust against our fellow creatures on Earth.
  • The Machine in Our Heads, by Glenn Parton. How the ecological crisis is rooted in a human psychological crisis.
About Gaia: What Nature is Really About
  • When Elephants Weep, by Jeff Masson. Compelling scientific evidence that animals feel deep emotions.
  • Mind of the Raven, by Bernd Heinrich. Compelling scientific evidence that animals are intelligent, complex, rational and communicative.
  • The Sacred Balance by David Suzuki. A passionate explanation of James Lovelock's Gaia Hypothesis, the need to redesign how we live, and the importance of spending more time in nature.
  • The Hidden Dimension, by Edward Hall. We need space and a natural environment to be healthy and human. When we're deprived of them, we get mentally ill.
  • The Spell of the Sensuous, by David Abram. How to reconnect with nature, and rediscover wonder.

Radical Analysis, Radical Solutions (these are the most important readings, but you probably won't 'buy' their arguments unless you've first read much of the material above)

  • Ishmael, The Story of B, and Beyond Civilization by Daniel Quinn. Also the IshCon discussion forum. The first two of these three books are fictionalized stories about human history from a different, anti-civilization perspective, with penetrating, astounding analysis and insight. Ishmael is more popular but I prefer The Story of B which recapitulates the entire theses in a series of 'lectures'. The two critical lectures are online here. Beyond Civilization is about what we should do about all this.
  • A Language Older Than Words, by Derrick Jensen. A profound and disturbing argument for why moderate answers to our current predicament won't work.
  • The World We Want, by Mark Kingwell. Why we are best served by trusting our instincts rather than what we are persuaded is moral or rational.

Toolkit for Change: Knowledge We Can Use to Save the World

  • Freeman Dyson's Brain (online interview), in Wired Magazine. The twin keys to building a better world are (a) establishing viable self-sufficient local communities to replace big centralized states and governments, and (b) selective more-with-less technologies like solar/wind energy coops and biotech medicines.
  • The Developing Ideas Interview (online) with economist Herman Daly. An economic and tax program that favours communities and commons instead of corporations, and a 'contract' to reduce our population and ecological footprint.
  • The Unconquerable World, by Jon Schell. Why non-violence and consensus-building are the only viable way forward.
  • The Support Economy, by Shoshana Zuboff A model for a post-capitalist economy.
  • Unequal Protection, by Thom Hartmann. The case for denying 'personhood' to corporations.
  • When Corporations Rule the World, by David Korten. The need to get corporations out of politics and create localized economies that empower communities within a system of global cooperation, overcoming the myths about economic growth and the sanctification of greed, and focusing instead on overconsumption, poverty, overpopulation, and reining in untrammelled corporate power.
  • Radical Simplicity, by Jim Merkel. How to free yourself from possessions and wage slavery without sacrifice.
  • The Tipping Point, by Malcolm Gladwell. What makes things change.
  • Ten Ways to Make a Difference, by Peter Singer. A pragmatic recipe for change.
  • The Truth About Stories, by Thomas King. The truth about stories is that that's all we are. Want a new society? Write a new story.
  • The Boycott List, by Responsible Shopper, and Good Stuff, by the WorldWatch Institute. What not to buy, and what to buy instead.
  • The Corporation, by Joel Bakan. An action plan for undermining corporatism.
  • Humans in the Wilderness, by Glenn Parton. How we might reintroduce humans, well-spaced-out, into a primarily wilderness Earth.
  • At Home in the Universe, by S tuart Kauffman. How self-organizing, self-managing systems work.
  • EarthDance (entire book online), by Elisabet Sahtouris. Eleven steps to cultural metamorphosis (my summary is here)
  • eGaia (entire book online), by Gary Alexander. How to achieve of peace, cooperation and sustainability (replacing war, competition and growth, the fuels of our current culture) and a future state vision with vignettes from individuals' lives in a balanced and harmonious future world.

WHY DOES
SMALL BUSINESS VOTE CONSERVATIVE?


WHY DOES
SMALL BUSINESS VOTE CONSERVATIVE?
06/18/2004 01:09 PM
no left turnTime for another of life's imponderables. Both in Canada and the US, family farmers and small business people have, in recent years, consistently voted conservative, and show every intention of doing so again this year. This makes absolutely no sense: Most farm states and provinces are net recipients of government largesse (i.e. they receive in equalization payments and services more than they pay for, subsidized by the more urban and more liberal states and provinces). And even though in the past 20 years conservative governments have spent more than liberal governments, that money has largely gone to tax cuts for the very rich and defense spending, creating huge deficits that small farmers and small business people have to repay in taxes, and receive almost no benefit from.

I talked to a few local farmers and small business people to try to find out why they vote conservative. This small sample may not be representative, but what they told me was:
  • They perceive liberal governments to be based in, and focused on, the big cities. Even in the suburbs this anti-urban feeling is strong, and translates into an anti-liberal (rather than pro-conservative) vote.
  • They are very proud people, who like to think they are independent and don't need government help. So a liberal saying he's going to provide more assistance for small farmers and small businesspeople might actually be insulting them rather than wooing them. To those that have never lived through a depression (or learned its lessons), government handouts "encourage laziness". Small business still buys the 'free market' myth, whereas big business knows it's a myth and perpetrate it strictly as a power lever.
  • They really have no idea how government works, where the money goes, how they benefit from it, or how bigger corporations benefit much more than they do due to various government subsidies. The concept that tax cuts = service cuts, and that big corporations are at least as inefficient as big government, is lost on these guys. They don't understand that it's they who have to pay for that inefficiency, in inflated consumer prices and in taxes for big corporation handouts.
  • Quite aside from economics, they are socially conservative, as Lakoff defines the term. Homosexuality frightens them, liberated women frighten them, immigrants frighten them, government frightens them. They are terrified by crime (and, by extension, 'terrorism') and see it as a sign of moral decay, in black and white terms. They know in their hearts that you can't turn back the clock, but emotionally they want to, and that nostalgia and fear is a powerful weapon that Republicans and Conservatives are using to their advantage. Many people vote with their hearts, not with their heads, a lesson most liberals still haven't learned.
Yesterday the US House of Representatives passed a Republican bill that would give $140 billion in tax breaks to "businesspeople and farmers". Who benefits? "Companies with foreign corporate profits, timber companies, oil & gas drillers, movie studios, wine distributors, manufacturers of bows and arrows, and tobacco farmers". The rest of us, including small farmers and small businesspeople, will foot the bill. But I'll bet that if small farmers and small businesspeople are even aware of the bill, they won't be outraged and might even be more inclined to vote Republican because "it's pro-business". And the Democrats, whose Southern flank supported the bill because of the tobacco subsidy, are really in no position to shout foul. In a country with only two parties both feeding at the same trough, the rich & powerful win and everyone else loses.

In Canada, which has five parties to choose from, the 'first past the post' electoral system undoes the benefits of party pluralism. With the three small parties all socially liberal, Canadian liberals are forced to 'vote strategically', which means voting for the Liberal Party instead of their real choice, the NDP or the Green Party, to prevent the 30% of Canadian conservatives, who have only one voting choice, from stealing the election. We'll find out in ten days whether they did so or not.

Alas, both the US Republican and the Canadian Conservative parties are consistently and heavily propped up by small farmers and small businesspeople. Without that support, these parties would be history. It doesn't make any sense, but it's the reality that both right-wing parties are counting on for election success this year. It's a brilliant con.

THE GLOBAL
FOOTPRINT STRESS INDEX


THE GLOBAL
FOOTPRINT STRESS INDEX
12/19/2004 02:54 PM
FSIMap
Global Footprint Stress Index: Extreme (purple, >10), High (orange 3-10), Moderate (yellow 1-3), Low (white <1)

Last month I wrote an article suggesting that a propensity for war-mongering and civil violence, i.e. the tendency to take hasty and extreme action rather than a reasoned and responsible response to a crisis, might be attributable to what Edward Hall describes as population stress, the adrenaline-driven aggressive/panic stress response that all creatures exhibit when their population greatly exceeds sustainable carrying capacity. Hall explains that this is nature's 'last resort' method of bringing the population of the species quickly back into balance with the rest of the ecosystem, when the species fails to manage its own numbers and when opportunistic diseases don't do the trick. Earlier I had calculated< /a>  a simple Population Stress Index (PSI), which was computed by multiplying density per arable square mile by population growth rate, and I compared it to an astonishingly similar map by another blogger, Matthew White, showing violent death rate by country.

As I explained in last month's post, the PSI is an imperfect stress index. It does not show the very different levels of consumption and demand on local resources of people in different countries (which has as much to do with sustainability as population). So I have now computed a Footprint Stress Index (FSI), plotted on the map above, which is computed as follows:
  1. First, I calculated the Resource Use Index by taking the aggregate Ecological Footprint (EF) of each country in hectares (the per capita footprint from sources such as the Living Planet Report, times the country's population), and dividing it by the number of habitable hectares of land in the country (I used as a proxy for this the lesser of 80% of total land area and 200% of Oxford's 'arable land area' data). This very useful number indicates the number of times over each country's citizens are using the renewable and sustainable resources available to them. A Resource Use index of 1.0 is sustainable. An index of, say, 5, indicates that to restore the country to sustainability, it needs to do some combination of reducing population and reducing per-capita resource consumption, by a combined 80%. The table below shows some sample Resource Use indices I computed.
  2. Then I multiplied this Resource Use Index by the estimated annual growth rate of the country's aggregate Ecological Footprint. For this, I started with the annual population growth rate as a proxy (the EF studies suggest aggregate footprint and population are growing at roughly the same rate), and then substituted more precise EF growth rate numbers when I could find them online (China's EF is growing much faster than its population, for example).
Resource Use Index: Sample Countries
80 Japan
60 S.Korea
40 Israel, Palestine
35 Switzerland
25 Netherlands, Belgium, UK
16 Germany
13 Ireland, France, Italy, Venezuela
11 US, Columbia, Chile, Sweden
9 China, Philippines
8 Congo
6 World Overall
6 S.Africa, New Zealand
5  Brasil, Iran, Mexico
3  Canada, India, Iraq, Russia
2  Australia, Argentina
1  A few equatorial African nations

Footprint Stress Index: Sample Countries
40+   Israel, Palestine, Saudi Arabia, Kuwait
30 China
18   Congo
12   Venezuela, Columbia
10   US
  8   Chile
  6   India, Netherlands, Belgium, Iraq
4.5  World Overall
4.0   Mexico, Iran, UK
3.0   New Zealand, Sweden
2.0   Brasil, Argentina, Japan, France
1.5  Canada, Australia
1.0   S.Korea, Switzerland
0.5  Germany, Italy
0.0  S.Africa, Russia

The US, China, Congo, Colombia, Venezuela, and several Mid-Eastern nations all have FSIs in excess of 10. These are all countries embroiled in war, imperialistic or regional or civil, except for China where dissent is ruthlessly suppressed. These are the countries that are suffering enormous anxiety because not only are they consuming vastly more resources than what they have available domestically, their populations or industrial capacities are also growing rapidly, meaning they will need to find ever more resources outside the country to feed the soaring need.

Japan, South Korea and most European nations have very high Resource Use Indices, but because their populations are growing slowly and because they are mostly very aware of conservation, their EFs are not increasing. As a result, their FSIs are more moderate. Because they all depend so heavily (90% or more) on imports of other countries' natural resources, however, as these resources get depleted and as exporting countries realize how cheaply they are giving them away, these nations' unsustainable resource demands will not be able to be met, and that will drive their Footprint Stress Indices way up. Once these scarcities become endemic, there will no longer be any option to increase resource use, and at that point the Resource Use Index itself will become the Footprint Stress Index.

What will the world be like when dozens of nations, whose economies are using resources at more than ten times the rate they can sustain them from domestic supplies, suddenly find the price of these supplies quadrupling, or that these supplies are not available at any price? Colour all the countries on the left side of the Resource Use Index table above purple on the map at the top of this article and you'll get the idea. We're talking about a world war for increasingly scarce resources. And all of the countries on the right side of that table then become invasion targets.

We all know what we have to do. Immediate massive taxes on resources to finance the development of technologies that conserve or don't require natural resources. Shut-down of corporations that waste resources, that pollute, and that produce non-essential products. An end to subsidies, so that we can begin to realize the true cost of our profligate deficit spending. The pay-down of government debts to reduce the risk of economic collapse when interest and inflation rates spike. Incentives for having no children, or maybe one.

Of course, we have no appetite for these draconian solutions. The corporatist Frankenstein monster is perpetuating the waste and madness that is producing this crisis, and they accept no responsibility for the ultimate Tragedy of the Commons that will hit us with colossal force once we simply run out of resources to consume to keep civilization's engine running. The hydrogen economy simply won't occur fast enough to stave off disaster.

Our best hope is, ironically, that some crisis will shock us into collective action before the real crunch hits. We learned nothing from the oil line-ups a generation ago, but perhaps it is not too late. If the first crisis to hit is manageable, we may be motivated to combine three massive human efforts: Voluntary negative population growth, global large-scale conservation, and an unprecedented investment in innovation and new low-footprint technologies, that could prevent a social, economic and ecological collapse. We survived a Great Depression three quarters of a century ago by exactly this type of huge, collective intervention. That's what we need now. The 'market' isn't going to fix this mess.

DARFUR: A
COCKTAIL OF SUFFERING AND
GENOCIDE


DARFUR: A
COCKTAIL OF SUFFERING AND
GENOCIDE
08/27/2004 02:02 PM
darfur
Sudan has a great deal in common with Afghanistan. Both countries are horrendously overpopulated relative to their carrying capacity, and have exploding populations -- Sudan's population of 40 million people is doubling every 25 years and that rate is not slowing, raising the spectre of its population topping a half billion by the end of the century. Both Sudan and Afghanistan are also desperately poor, with only 7% of Sudan's land and 12% of Afghanistan's capable of supporting agriculture. What's worse, over-farming, over-grazing and global warming are producing chronic drought, which in turn causes massive famine and desertification. Encroaching desert has already halved arable land in Afghanistan since 1975, and the same phenomenon  is happening in Sudan. Both countries have long legacies of brutal and repressive dictatorships, foreign occupation, savage and interminable civil war, lawlessness, genocide and, in the case of Sudan, slavery. And both countries provided safe harbour for Osama bin Laden.

What is happening now in the Western Sudanese provinces of Darfur is merely a continuation of a centuries-long legacy of misery, poverty, conflict and violence. In this week's New Yorker Pulitzer Prize winner Samantha Power reports from Darfur, with first-person interviews with government and rebel leaders and the victims caught eternally in the middle. Some of the information she reveals in telling the agonizing story of this impoverished and hopeless nation:
  • The military dictatorship that governs Sudan is desperate to end US sanctions so that its newly-found oil, which came onstream only five years ago, can start generating revenue for the bankrupt nation, so much so that it agreed to end its long and savage civil war against the rebels in Southern Sudan (where the oil is), and exempt Sudanese Christians from Sharia law.
  • That Southern war has cost two million lives, and the Bush Administration was active in brokering the peace for three reasons: (a) many of the casualties were Christians, which led to pressure from American evangelical churches, a bastion of Bush support, for US action, (b) the US would have access to an additional source of much-needed oil and (c) peace would have allowed Bush, in an election year, to portray himself as a peacemaker as well as a 'war president'.
  • Plans to announce the peace were undone when the Western Darfur provinces, suffering from horrendous drought, rapid desertification, increasing tension between Arabs and non-Arabs for scarce land, and long government neglect, began to clamour for independence (Darfur was an independent Sultanate until Britain annexed it into its Sudanese colony); the government, tapped out militarily and not wanting to jeopardize the possible end of sanctions, responded by outsourcing military retaliation against Darfur's six million people to local Arab sheiks, warlords and tribal leaders, who they financed and armed heavily and supported with aerial bombing raids in key areas occupied by the pro-independence Sudanese Liberation Army.
  • These local Arab leaders used this power and military might to launch a genocidal attack on all non-Arabs in Darfur, deputizing murderous gangs of Arab bandits called janjaweed, whose intimidation tactics include burning whole villages, gang-raping women, decapitation, burning children alive, mass public executions, ransoming community leaders, burying victims of atrocities and precious wells in sand, and kidnapping women and children. The bandits steal everything of value in the destroyed villages as compensation for their 'enforcement' of government authority. As a consequence over a million Darfur residents have fled their villages to massive refugee centres elsewhere in the provinces, where there is at least safety in numbers (50,000-75,000 per camp), and in neighbouring Chad.
  • USAID estimates that the death toll from genocide, starvation and disease will, even with humanitarian and peacemaking intervention now, exceed 300 thousand and could, without intervention, top one million by the end of this year. The UN has already established a food program that has reached 900 thousand of the 1.5 million affected in Darfur, but the threat to the safety of both Darfur natives and humanitarian workers is severe.
  • There are all kinds of reasons for Western reticence to get involved: Darfur is an all-Muslim area, so the genocide is ethnic, not religious, and it is resource-poor, unlike the oil-rich South. European leaders, not wanting to give Bush a smokescreen for his foreign policy blunders and rebukes of its allies, have been perversely reticent to support US humanitarian efforts in Darfur. Arab sheiks and tribal leaders in Darfur and elsewhere in Sudan have announced they will consider any intervention by the West in their 'internal dispute' as an unwanted foreign invasion, which they will liken to the US invasion of Iraq, and will use it to recruit zealous young Arabs to kill all foreigners, including humanitarian workers and peacemakers, producing a fiasco similar to the one that occurred in Somalia. One recruiting brochure says "We call upon you to head immediately to Darfur and dig the ground deep for the mass graves of the crusader army". Darfur's refugees say that bringing peacekeepers from the African Union won't work either, because "African troops are too susceptible to bribes". And the Sudanese government is probably both unwilling and unable to rein in the local sheiks and warlords and the rogue janjaweed gangs. And the only non-Sudanese body with authority to bring thm to justice for genocide is the International Criminal Court, which the US government has repudiated.
What can be done? Samantha argues that, despite the danger, we have a global responsibility to bring in peacemakers and protect the people of Darfur (and, if the detente with the Southern provinces falls through, which appears likely, the people of the South as well). But, just as in Rwanda ten years ago, how can that be done over the violent opposition of the ruling government of the country? You can only make peace where there is a desire from both sides to achieve a workable peace. Without that, peace efforts will constantly be sabotaged by the side uninterested in peace, which will produce retribution and escalate into full civil war.

What about invading Sudan? Its government is much more popular, at least in the North, than the government of Afghanistan, and the end result of an invasion would inevitably be the same as what we see in Afghanistan: Tyranny replaced by anarchy, the retrenchment of the power of local warlords, massive resentment by the locals of the invading force's inability to bring order or build infrastructure to allow even the promise of a normal life. Intractible civil war and strife. And quagmire for the invaders.

Should we arm the non-Arab people of Darfur so they can defend themselves? After all, the weapons used in the genocide against them came from the West and from Russia, so can two wrongs make a right? And we can't disarm the janjaweed -- in Sudan, as in Afghanistan, there are so many weapons that disarmament is an impossible objective. This was, of course, how we dealt with the earlier problem in Afghanistan -- providing arms to the Taliban and other extremists to allow them to defend themselves from the invading Russians. We all know how successful that was.

Should we relocate a million or two million people to Chad, and pay Chad to take them in, and protect their borders? This was how we dealt with the persecuted Jews after World War II, helping them build a new homeland in Israel. That, too, has been a political nightmare. Why would the people of Chad, itself overpopulated and struggling, be willing to give up part of their homeland to accommodate a huge exodus of destitute foreign refugees?

The sad reality is that there is no answer. The problem is that there are too many people and not enough land, water, or resources to support them. Throughout human history, the maximum sustainable population has been 160 people per arable square mile (1 person per 4 arable acres), which would mean that Sudan should have no more than 11 million people, a quarter of its current population. By the end of the century it could have fifty times this maximum sustainable population, and if desertification isn't halted, it will be even worse. If we think democracy, 'free' trade, education and technology are somehow going to prevent this situation from being catastrophic, we're wildly deluding ourselves.

What's happening in Sudan, now, is foreshadowing what will happen worldwide by the end of this century if we don't address massive overpopulation, unsustainable resource consumption, and all the consequences that these two excesses produce: famine, war, destitution, lawlessness, epidemic disease, terrorism, tyranny, oppression, suffering, genocide, and ecological collapse. Sudan is a country out of control, and while we must of course provide humanitarian aid to its needy masses, and do everything we can to persuade its government to allow us to help it broker a lasting peace, this is only a stop-gap. We must convince the government and the people of Sudan that it must reduce its population and start stewarding its resources in a sustainable and responsible way. Otherwise the next war, the next genocide, the next famine, the next epidemic, the next oppressive government, will be incomparably, unimaginably worse. They say you can't get blood from a stone, but there seems to be no limit to how much blood can be wrenched from an ocean of sand.

Photograph of a Darfur refugee camp from this remarkable online portfolio by Bruno Stevens at New Yorker online.

LEADING-EDGE
BUSINESS IDEAS


LEADING-EDGE
BUSINESS IDEAS
02/11/2004 12:22 PM
gore-tex
A few interesting articles on innovation, knowledge and the future of business - worth a read:
  • Life in 2010 - Home and Work, by Patrick Dixon: A futurist who sees that new technologies are going to be smaller, more portable, more specialized, easier-to-use and more personal. Some excellent thinking here.
  • Webl ogs and Journalism (jump to pg 59 of this pdf), features 18 articles by bloggers and journalists, that I've mentioned before, but are worth a second read because of their broader implications for the use of weblogs and other personal content management and personal publishing apps in business.
  • WL Gore & Associates, per this case study by Cyndy Payne of the Foundation for Enterprise Development, is not only one of the world's most innovative companies (they invented waterproof, breathable, Gore-Tex fabric and a whole bunch of high-tech materials you've probably never heard of), but also are a prime example of a true partnership of equals (what they call a Non-Hierarchical Corporation and what I've called a New Collaborative Enterprise).

A
PRESCRIPTION FOR BUSINESS INNOVATION -
PART ONE


A
PRESCRIPTION FOR BUSINESS INNOVATION -
PART ONE
04/13/2004 02:25 PM
Four years ago I wrote a well-received paper entitled A Prescription for Business Innovation: Creating Technologies that Solve Basic Human Needs. I've updated it, broken it into three manageable pieces, and present the first part below. The remaining parts will follow on successive Tuesdays.

Introduction:  Why I'm Here

My modest objective in this presentation is first, to tell you some new, interesting and useful things about innovation, and, second, to persuade you that innovation is the most important determinant of every business' success, and perhaps even the quality of our lives. I want to convince you that in your business, whether it employs one person or one million, innovation is probably the solution to whatever is currently keeping you awake at night -- whether that be sales growth, cost control, customer satisfaction, employee retention, or maximizing shareholder value.

And if you, like me, spend some of your sleepless hours worrying about things more altruistic than your personal and business success, I want to convince you that innovation is probably also the solution to most of the problems that have befallen our suffering planet, in part because past innovations have created many of these problems.

And finally, if I'm successful in this evangelical task, I want you to leave today not only with renewed hope about the future of your company and our world, but with some new tools to make innovation happen in your business.

I would like to ask you to listen to these ideas with an open mind, suspend briefly your disbelief, and give this your full attention. If this was that easy to explain, someone much smarter than I would have done it years ago.

One: Learning from our past: How Need Drives Innovation

The advent of a new millennium has recently given many business, political and economic thinkers pause to consider what will be, as most put it, the 'Next Big Thing':
  • A New Economy Forum sponsored by Credit Suisse First Boston attempted to develop a 'synthesis' of leading thinkers' innovation models that might answer that question.
  • Forward-thinking publications like Fast Company and Wired have presented alternative visions of the future from some extraordinary minds in many different disciplines.
  • And conferences of world political, social and business leaders like the Davos World Economic Forum try to grapple with the bigger questions of how the holders of power can make the world a better place, while helping out their particular stakeholders in the process.
The catch-phrases of these business-driven thought leadership events are not new: competitive advantage, sustainable development, the connected knowledge economy, globalization, convergence, digitization, moving at the speed of thought. What is new is that there are now three divergent models being used to predict our future, fighting for audience attention (the names assigned to them are mine):
  1. Acceleration Model: The future will be a continuation of the recent past, only much faster
  2. Chaos Model: The future will be utterly unlike the past, driven by radically new and discontinuous events
  3. Evolutionary Model: The future will be, like the past, a continuous series of mostly predictable changes
From the perspective of business innovation this matters because almost everyone agrees that the successful businesses of the future will be complex, adaptive, agile, proactive, and creative -- they will not wait for market demands to change them, but will instead continuously reinvent their companies, anticipate future demands, and make strategic, risky, value-creating investments and decisions, what John Kotter calls Leading Change. In order to do this -- to make intelligent decisions and investments before demand is articulated, to view risk-taking and the creation of future options for action as essential, not foolhardy -- requires at least some consensus about 'where the future is headed'. Selecting one of the above three theories about the future is an important start in doing so.

Technophiles who favour the Acceleration Model tend to be infatuated with artifacts of the last thirty years: more digital, faster, smaller, lighter. Advocates of the Chaos Model, on the other hand, believe there are no rules for our brave new world of the 21st century. Their advice for business and other leaders is to be opportunistic and think short-term.

I lean towards the Evolutionary Model. I believe that using an understanding of the past, with the right perspective, can help businesses anticipate the future with exceptional clarity and probability of success. There are two reasons I hold this belief, and they form the basis for much of the rest of this presentation:
  1. Technology is Not Evil: Technology was, is, and always will be, about improving the quality of human life (though it has had some disastrous, unintended consequences), and
  2. People Change Reluctantly: People change much more slowly than technology, and ultimately won't accept, adopt, or pay for any technology that they aren't yet ready for, or which doesn't fill a real human need.
The report of the 1999 Credit Suisse First Boston New Economy Forum draws together some very powerful innovation models, into a single synthesized model that can be used to explain how technologies have impacted society and civilization since it began about thirty millennia ago:

Fig 1a
 Figure One: How Fundamental Needs spawn Innovations & Technologies
(Adapted from Credit Suisse First Boston New Economy Forum 1999 Synthesis)

According to this model, innovations like crop cultivation, the printing press, and the harnessing of solar energy, have always arisen in response to an urgent human need -- overcoming the sudden food scarcity after the Ice Age, bringing literacy to the masses, and solving the energy crisis respectively in these three examples. Technologies are applications of these innovations. The intriguing organic-looking ovals for each technology are also from the Credit Suisse Synthesis, which proposes are technologies are best developed using the following process:

Fig.2a
 Figure Two: Development Process for Technologies
(from Credit Suisse First Boston New Economy Forum 1999 Synthesis)

Let's now take a look at this synthesis model in more detail, to test whether it represents the way in which historical innovations have occurred, and then what this might tell us about innovations of the future.

Two: Man's Earliest Innovations: A Brief History of Technology

The first humans to walk on our planet, according to most anthropologists, were not the mighty hunters most of us might picture. In fact we were particularly disadvantaged, lacking both keen senses and a hide adapted to changing climates and weather. As a result, early humans were scavengers, ignominiously surviving off the leftovers of creatures with better innate hunting 'equipment'. In the first scene of 2001: A Space Odyssey, Kubrick & Clarke hypothesize that a carrion bone was the first human tool. Marshall McLuhan explained in his book Understanding Media that this early human was using the bone, this very first tool or technology, as an extension of his hand, giving it strength, reach and durability his hand alone did not have. McLuhan argued that all technologies are extensions of the human body and the human senses, and it is these technologies that have allowed the poor, badly-pelted, sensory-deprived human species to buck Darwin's odds and survive.

So picture our poor shivering proto-human looking among the bones of a wolf's recent meal for new tools beside the greasy bone, and thinking, in true McLuhanesque and 20th century economics terms: 'If the bone as an extension of my hand helps me to compensate for my competitive disadvantage in the hunter-gatherer marketplace, why can I not use other tools similarly? Then, lacking the appropriate scientific training but still intoxicated over his first innovation, he or she comes across a dead wolf and considers the following applications of this technological insight:
  1. If I put the wolf's head on my head, will I gain the wolf's acute senses, wiles and powers? (Not that different from the thinking applied many centuries later by the Ford Motor Company in the naming of cars and design of hood ornaments after various fierce animals)
  2. If I eat the dead wolf, will I gain the wolf's acute senses, wiles and powers? (Many cultures still eat powdered horn and animal genitalia based on this 'logic')
  3. If I strap a live wolf to myself, will the wolf and I become one creature, with both the wolf's senses, wiles and powers and my brilliant and innovative mind?
Of course, the correct answer is (c), which, except for the use of a leash or harness instead of a tight strap, remains one of the most important technologies in our short human history: animal domestication. Interestingly, the development of a non-choking animal harness, and a stirrup for riding larger animals, took centuries, according to a review in the Economist of the last millennium's greatest inventions. What's more, it occurred first in China, possibly enabling their civilization to develop much more quickly than Western civilization, until, for reasons only hinted at in the Economist , China suddenly stopped developing new technologies in the 15th century.

Without animal domestication and crop cultivation, we as a species might well not have survived to come up with newer and more sophisticated innovations like the wheel, paper and the computer.

Three: Six Principles about the Innovation Process

The first humans used precisely the process shown in Figure Two to develop and 'commercialize' the technology applications of the innovations of animal domestication and crop cultivation. It is the same commercialization process taught in business schools today. However, the success of the process is only as good as the idea, the innovation, that lies at its front end. Business schools are actually very good at explaining the recipe, but they, and most educational and business institutions, are absolutely terrible at teaching people how to find the essential new ingredients -- the 'grey matter' at the left side of Figure Two, the ideas & innovations that make the recipe work. The problem isn't a scarcity of good ideas either -- it is the lack of rigour and investment in infrastructure to surface, capture, develop and qualify new ideas prior to commercialization.

Figure Two also recognizes that many innovations and technologies are derived from other innovations and technologies, and often come from applying an idea or a technology from one application domain, or from nature, to an unrelated application domain. The BBC/Discovery program Connections made this point very powerfully, and its author James Burke continues to develop both examples of such non-obvious connections, and exercises to help us learn to discover more -- in essence, to become more innovative. Burke's latest book explains how a problem with the irrigation of Italian gardens led to the invention of the carburetor, for example.

Furthermore, Figure Two acknowledges the importance of the story in the successful commercialization of innovations. It is hard to pick up a business book or attend a business conference these days without being lectured on the importance of story-telling, but the idea is neither new nor complicated: Stories convey the context for the application, they explain how it can be used in the user's or developer's day to day life. Knowledge transfer is an essential precondition to commercialization. The easiest way to transfer knowledge, i.e. to explain or persuade, is to do so in a way that lets the learner internalize what they are hearing i.e. to fit it into their own mental models of how things work. And the simplest way to enable internalization is by telling a story, be it a Utopia or Future State Vision, a parable with a built in lesson, or a simple recounting of processes and events that lets the learner relive the teacher's experience as if it were their own.

From all this we can derive six basic principles about the Innovation Process (again, the names given to them are mine), to add to the two espoused earlier about cultural resistance to innovation:
  1. Need Drives Innovation: Necessity is the mother of invention, and as the fundamental human needs listed in the top row of Figure One above illustrate, the important innovations and technologies of human history have addressed the greatest human needs of their age. Without an urgent human need, a burning platform, a Business Case, there will be no innovation, since the preconditions for it, as John Kotter explains in Leading Change, do not exist. An obvious corollary of this principle is:
  2. Innovation Starts with the Customer: If successful innovations must address an urgent human need, then the front-end of the innovation process should be situated at the point of contact with the humans expressing that need, i.e. the sales and customer service people in businesses, not the R&D laboratory or the marketing department. With some notable exceptions where the need for the innovation was only identified later, innovations coming from R&D tend to be solutions in search of problems, and those coming from Marketing tend to be solutions for which needs need to be artificially created through advertising.
  3. Innovation Drives Technology: The solutions developed by companies' products and services are all technologies that apply one or more innovations.This is equally true of pregnancy test kits, tax preparation software, satellite-and-computer-based learning courses, futures options, automobiles and corn (whether genetically modified or not). So-called 'competitive advantage' comes either from offerings that better satisfy human needs (faster, better, cheaper etc.), or from new technology applications of new innovations that render the old offerings obsolete i.e. 'reinvent' the market. But as much as business would like to turn the model on its head (develop the offering, then use technologies and marketing to create a need for it), real needs like the ones at the top of Figure One cannot be created. They can be recognized, and they can change as more fundamental needs are solved, but they cannot be created. Need drives Innovation and Innovation drives Technology.
  4. Innovations are Interconnected: Innovation is not a mystical creative process, explains Edward de Bono in Serious Creativity. It is a learnable, repeatable process. Great minds and great companies can learn to 'see the connections', provided they don't narrow their scan (across time and across different disciplines of business and thought) too much. Here's a great example of how broad scanning engenders innovation, an example which also shows how many innovations exist in nature awaiting our discovery, if we don't destroy them first:: Scientists have recently discovered that butterfly wings contain no pigment. They are covered by overlapping 'tiles' 50 times thinner than a human hair. Each tile contains multiple layers of cells, separated by air gaps. When the light bounces off the tiles, the layers reflect colors with an iridescent sheen. There is a whole industry of thin-film coatings, whose products are used in everything from spacecraft hulls to anti-counterfeiting devices on paper currency, that may be revolutionized by application of this innovative colouring technology.
  5. Stories Transfer Knowledge: If you want to teach, or if you want to set up a killer database that everyone will contribute to and use, make sure your subject-matter is stories. Distilling stories to 'lessons' destroys the essence of their value by disabling the learner's ability to internalize, digest, and learn from, the contextualized experience of the teacher.
  6. Innovation Requires Discipline & Patience: The strange fish-like organism pictured in Figure Two is the process by which almost all successful ideas are commercialized. It is a journey that, even for most great ideas, is rarely completed. It is essential to have the discipline, patience, and courage to follow this process rigorously.Without such rigour, a great idea can easily be buried by premature skepticism, unscientific criticism, dangerous complacency and fear of risk. The process works.
(Next Tuesday: Part Two: Innovation & Society, and The Structure & Culture of Innovative Organizations (with six additional Innovation Principles to add to the eight above); The Following Tuesday: Part Three: A 15-step Prescription for an Innovative Organization, with some examples.)

OUR PERVERSE
PLEASURE IN OTHERS' MISFORTUNE


OUR PERVERSE
PLEASURE IN OTHERS' MISFORTUNE
12/29/2004 06:17 PM
theclimb
S
chadenfreude. It's a German word that literally means "joy from damage". It refers to the perverse pleasure we take in observing or hearing about the misfortunes of others. That pleasure seems to be enhanced by talking about it with others -- gossip would be empty without it, and when we hear about a disaster, like the horrendous catastrophe of this week's Asian earthquake and tsunami, we have an almost instinctive need to share the news with others.

If you don't think it's pleasure we feel in these situations, here are some more examples:
  • Our reaction when we hear that another couple's marriage has broken up, or suffered a sex scandal
  • Our reaction when someone we know (but don't love) loses their job, or their life savings
  • Our reaction when we hear of an unexpected death or tragedy outside our immediate circle of family or friends
  • The pleasure we get from comedy that recounts the protagonists' stupid, catastrophic or pathetic behaviours and their consequences
  • The satisfaction we get from hearing about criminals' dire, even cruel, punishments
  • Reality TV
  • The joy many felt at the bursting of the dot-com bubble
  • Our media-pandered fascination with celebrities' scandals
  • The pleasure we get from winning a game or sporting event, that we wouldn't get if there wasn't a 'loser'
  • The popularity of movies that dwell on, and exploit war, suffering, and horror
There's even a book, When Bad Things Happen to Other People, on the subject, written by John Portmann. Portmann believes Schadenfreude is harmless, a natural and healthy stress-buster. At the other extreme, the sublime ecstasy that psychopaths feel when their lies and bullying and manipulation cause misery to their victims is extremely harmful, and perrhaps addictive.  How dangerous and unhealthy is this all-too-human proclivity? And why do we feel this way at all? Is it because others' misfortune, in a world of scarcity and competition, vindicates our own behaviours and decisions, increases our own stock and our self-perceived likelihood of success, or at least survival?

Writer Valerie Weaver-Zercher
suggests< /a> what may be behind this is our dual need to see others as needy (which plays to the nurturer in us) and to see ourselves as not needy (which plays to our egos, and our feelings of learned helplessness). She calls this the "head-shaking syndrome". Some writers say it reflects a subliminal (or not-so-subliminal) desire for revenge against those we feel have wronged us or shown us up in some way.

I confess I'm like Calvin's Dad in the cartoon above: I don't get it, though I recognize it seems to drive an enormous amount of human behaviour and activity. I loathe reality TV and the plethora of programs and films that wallow in human misery and suffering. I love games, and play to win, but afterwards I feel badly for the 'losers', and it is the social and learning aspect, rather than the competitive aspect, that I enjoy: I would get as much, if not more, pleasure from a collaborative social activity that everybody 'won'. I find comedy that ridicules and humiliates people to be pathetic and exploitative, not funny at all. And although I have been predicting a growing cascade of social, economic and ecological catastrophes, I will get no pleasure from being proved correct. I change the station when news comes on about disasters, crimes, and the undoing of celebrities: If there's nothing I can do about these things, to me it seems merely morbid to dwell on them. Can someone please explain to me how these things are pleasurable, or even cathartic? What perverse joy can anyone get watching people eat worms, women screaming at the loss of a child, athletes and film stars humiliated, losers of card games groan, or stand-ups reveal grotesque embarrassments from their past? Taking joy from these things seems deranged to me, evidence of great mental distress and anguish, or at best a bizarre, reality-detached ennui.

But I will admit to a strange desire to spread bad news about others (though only if I know the news to be true -- I don't traffic in rumour). I don't know what's behind this. Maybe it's my natural pessimism, an opportunity to say 'I told you so', to warn people: If John and Mary are breaking up, we should all be alarmed -- maybe all marriages are doomed, or maybe monogamy itself is unnatural, unsustainable, and Tom Robbins' warning of the staggering difficulty of 'making love last' needs to be heeded. If Frank lost his job, perhaps this shows that all business hierarchies are fragile, uncaring, poised to destroy the lives of those who rely on them and allow them to continue. If Bill took his own life, maybe he's the brave one, the harbinger of the future, the canary in the coal mineshaft. I love to learn, to attach meaning to things, and bad news seems to call out for explanation, for interpretation of meaning. Why would our amazing planet be designed to suddenly shudder, and drown millions of her creatures in a tidal wave of misery, and destroy the joyous lives of tens of millions of others? What possible reason could there be for such cruelty, such devastation? Someone, please, stop telling me how many died, and instead tell me why?

NATURAL
ENTERPRISE: FILLING AN UNMET NEED


NATURAL
ENTERPRISE: FILLING AN UNMET NEED
09/03/2004 04:31 PM
(Fourteenth of fifteen* instalments of the upcoming book Natural Enterprise. )

nat enterprise"Find a need and fill it". I have heard this quote from no fewer than a dozen successful business leaders. Ted Rogers, son of the inventor of the alternating-current radio tube (that allowed radios to be powered by electricity), and one of Canada's most successful entrepreneurs in his own right, recognized a need for more varied radio and television programming in Canada, so he bought up some new and very inexpensive licenses, for FM radio stations (when there were no FM stations and few FM radios), and for Cable TV distribution (when there were very few cable distributors or customers). Ted usually starts his speeches with the six-word quote that began this paragraph.

Entrepreneur Magazine lists 'find a need and fill it' as Rule #1 for business start-ups. Chuck Frey's 'Innovation Tools' says these six words lie at the root of any business success. It's the most important business advice you can give.

But what does this mean? It means that every successful enterprise's offerings (products and/or services) meet four criteria:
  1. They fill an unmet business, social or consumer need.
  2. The enterprise understood why the need wasn't already being met, and overcame those