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Phone Preferred to Web for Gov't Contact (AP)







Phone Preferred to Web for Gov't Contact
(AP)

Phone Preferred to Web for Gov't Contact
(AP)
05/24/2004 09:49 PM

AP - Americans like to visit government Web sites for research but when it comes to more sensitive and complex interactions — even when they're available online — most prefer to pick up the phone or visit in person, a new study finds.




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