JetBlue Is Still Exciting

Grok Headline matches for JetBlue Is Still Exciting

JetBlue from Boston

JetBlue from Boston 01/22/2004 02:13 AM

JetBlue recently started flying from Boston.  At $69 each way to Florida it is tough to resist so last week I hopped on a plane to Tampa.  The people who run this airline are geniuses.  In Boston they fly from the brand-new international terminal (E).  All of the flights to Europe leave in the evening.  The JetBlue flights leave in the middle of the day.  Thus there are no security lines and all of the shops, including a Borders bookstore, are empty.

The in-flight experience is comparable to the best Coach flight on a big airline.  You are moderately cramped on a new Airbus.  The 25 channels of DirectTV are depressing.  There is nothing interesting on, unless you want to keep up with the latest news in the Laci Peterson case.  There are no movie channels.  There are no music channels unless you count VH1.  Bring an MP3 player and noise-cancelling headphones.

Overall verdict on JetBlue:  brutally tough competition for the unionized airlines.

How about Florida?  Is it true that, as my neighbor says, "You have to regard every day spent in Florida as having been subtracted from your life"?

St. Pete is a lovely little town, close to a 50-mile bicycle rail-trail (Pinellas) at which you can rent a hybrid or recumbent bike.  Tampa has a good public aquarium and a fantastic steakhouse (Bern's).  The Gulf Coast beaches ought to be nice but last week they were plagued with red tide, which means that dead fish wash up on the beach and you get an irritation in your throat.  Not too nice if you've booked your wedding at the $300/night Don Cesar Hotel.  It was also fun to go to Orlando for a day of theme park action.  The locals tend to dislike Disney theme parks, except for kids.  Everyone's favorite seemed to be Universal's Islands of Adventure, which has several world-class rollercoasters (The Hulk and Dueling Dragons (Fire and Ice)).  A day at a theme park is very loud and it was nice to spend the next day at some beautiful gardens in Orlando and Lake Wales, then visit the world's largest concentration of Frank Lloyd Wright buildings at Florida Southern College (http://www.flsouthe rn.edu/fllwctr/index.htm).

While down in Florida I reflected on the fact that good weather is much more important when you don't have a job.  If you're going to sit in an office all day anyway, what difference does it make that it is cold or grey outside?  But if you're retired any day that the weather is bad is stealing a day out of your life that could have been enjoyed outside on a bike, in a garden, in a small aircraft, etc.  When I pointed this out to a Floridian he said "Yes, that's why God put all the Third World countries near the equator in warm climates so that people don't mind not having a job."

Why JetBlue Is a Recommendation

Why JetBlue Is a Recommendation 07/22/2004 04:46 PM
JetBlue reports lower net income but maintains high margins.

Green for JetBlue

Green for JetBlue 01/18/2004 12:27 AM

Had my first JetBlue experience flying from JFK to BVT yesterday evening, aboard a packed A320 that was late departing because they waited for passengers. Scheduled departure was 10:30, but the plane left at 11:05. We sat at the gate for half an hour watching TV and listening to the crew crack jokes. It didn't suck.

jetBlue squeals for the Feds

jetBlue squeals for the Feds 10/30/2003 11:49 PM

Why JetBlue Is a Fast Company

Why JetBlue Is a Fast Company 05/03/2004 05:18 AM
This month's letter from the editor.

Web Exclusive: Calling JetBlue

Web Exclusive: Calling JetBlue 05/06/2004 05:59 AM
JetBlue's recipe for customer service success combines work-at-home moms, flexible schedules, employee education, individual initiative, and... Potbelly Bear.

Leadership Lessons from JetBlue

Leadership Lessons from JetBlue 04/09/2004 03:54 PM

Norm Brodsky wrote a wonderful article today:

Street Smarts: Learning From JetBlue

One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them?

Truly a fantastic lesson on how to stay in touch with your customers... and not just the really big ones... all of them...

I've worked in environments before where the big guys (or gals) said they wanted to get in touch with the customers more often so they were going to do something like a) ride along with sales people randomly, or b) go cold-call on customers on their own, or c) go visit with the troops when they weren't ready, or d) spend some time on the production line, or e) the list goes on. But...

I've never worked somewhere where the big guys and gals actually followed through on their promises to do so... At JetBlue, it's nice to know the big guy follows through.

Customer Support That Works From JetBlue

Customer Support That Works From JetBlue 05/07/2004 04:51 AM
We've had so many stories about how awful customer or tech support centers are managed (with the goal of reducing call times, rather than solving customer problems) that I thought it's definitely about time that we had a story about a company that appears to understand how to do customer service right. JetBlue certainly has the reputation for being customer friendly - and my own experience with the airline supports that view (though, I still don't think they're quite as amazing as some people make them out to be). It's fairly well known that their customer support people get to work from home, but now Fast Company has a piece looking at how they manage to keep those work-from-home customer support people feeling like they're a part of the company while empowering them to actually (gasp!) be nice to customers while really solving any issues they might have. It's unfortunate these days that we actually have to single out one of the few company's that "gets it." This follows, by the way, an Inc. article (which appears to use identical templates as Fast Company) last month about how JetBlue's CEO frequently works as a flight attendant on JetBlue flights. He does this for a variety of reasons, including the chance to really speak to his customers, as well as to get to know (and inspire) the flight attendants who fly on his planes. Why can't more companies understand the value of their own customers?

Listening to your customers, learning
from JetBlue

Listening to your customers, learning
from JetBlue 04/09/2004 04:11 PM
Street Smarts: Learning From JetBlue. One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them? [...] As we sat there, buckling our seat belts and checking out the televisions in front of us, a middle-aged man with slightly graying hair stood up in the front of the plane. He had on the long apron that JetBlue flight attendants...

Army: JetBlue Data Use Was Legal

Army: JetBlue Data Use Was Legal 08/23/2004 04:42 AM
A report by the Army's inspector general concludes that a controversial data-mining project involving airline passenger records did not violate federal privacy law. Critics say the report misinterprets the law. By Ryan Singel.

Before-The-Bell: JetBlue, Intel Fall

Before-The-Bell: JetBlue, Intel Fall 12/05/2003 09:01 AM
Reuters Dec 5 2003 8:30AM ET

A more exciting, animated you

A more exciting, animated you 06/21/2004 07:05 PM
ZDNet Jun 21 2004 11:19PM GMT

Sink or swim, it's exciting

Sink or swim, it's exciting 06/17/2004 05:12 AM
Boston Globe Jun 17 2004 8:58AM GMT

JetBlue Redux: Northwest is guilty of
violating passenger privacy

JetBlue Redux: Northwest is guilty of
violating passenger privacy 01/18/2004 02:47 PM
Now it has been revealed that Northwest also handed over private data, possibly to the tune of 10 million passengers, despite their previous claims to the contrary.

a new exciting product by panasonic....a
gr8 way 2 listen 4

a new exciting product by panasonic....a
gr8 way 2 listen 4 08/29/2004 02:24 PM
TechTree Aug 29 2004 5:46PM GMT

Exciting disco fun with the virtual drum
kit

Exciting disco fun with the virtual drum
kit 12/02/2003 01:54 AM
Online Drum Set

buckle.com/text/content/games/2003fall_drum_set/drums.html
track this site | 6 links

"Exciting disco fun with the virtual
drum kit"

"Exciting disco fun with the virtual
drum kit" 12/03/2003 09:47 PM

The year's most exciting 'Smart Toys'

The year's most exciting 'Smart Toys' 12/18/2003 08:02 AM
San Jose Mercury News Dec 18 2003 7:44AM ET

Boston's next exciting technology
platform

Boston's next exciting technology
platform 01/12/2004 01:49 AM
Boston Globe Jan 12 2004 1:04AM ET

Hackers on Linux's Exciting Desktop
Future

Hackers on Linux's Exciting Desktop
Future 12/19/2003 09:55 PM

PC World's Exciting New Feature: Info
Centers (PC World)

PC World's Exciting New Feature: Info
Centers (PC World) 04/19/2005 03:51 AM
PC World - Latest addition to PCWorld.com centralizes key information on topics readers deem most critical.

Web Designers Talk – The New and
Exciting Online Web Design Forum

Web Designers Talk – The New and
Exciting Online Web Design Forum 04/12/2005 02:17 AM
Web Designers Talk releases new features including RSS Feed Syndication, KlipFolio Klips and MSN Alerts. Also Web Designers Talk are currently holding a Tutorials competition where you can compete to win either Sitepoint’s Build Your Own Database Driven Website Using PHP & MySQL, 3rd edition or HTML Utopia: Designing Without Tables Using CSS. [PRWEB Apr 12, 2005]

Exciting range of NUTECH PC components &
peripherals planned for GITEX 2004

Exciting range of NUTECH PC components &
peripherals planned for GITEX 2004 09/07/2004 08:48 AM
AME Info Sep 7 2004 12:44PM GMT

New Itanium Heralds Exciting Times for
Server-Chip Market (NewsFactor)

New Itanium Heralds Exciting Times for
Server-Chip Market (NewsFactor) 04/14/2004 03:54 PM
NewsFactor - To the average user, desktop computing may not appear to be much different now than it was five years ago. But servers are another story, as tectonic changes in the microprocessor landscape promise more powerful computing at cheaper and cheaper prices.

When Do They Hold Hands? - Kerry and
Edwards overestimate how exciting they
are. By Mickey Kaus

When Do They Hold Hands? - Kerry and
Edwards overestimate how exciting they
are. By Mickey Kaus 07/08/2004 05:47 AM
lead his Slate blog .. Mickey Kaus .. opines

slate.msn.com/id/2103418
track this site | 8 links

TeleGateway® is proud to announce its
launch of two exciting, leading edge
communications products - Tagline and
MyMessenger.

TeleGateway® is proud to announce its
launch of two exciting, leading edge
communications products - Tagline and
MyMessenger. 09/18/2004 03:29 AM
A Tagline™ literally consolidates all your daily communications into one simple location by bringing together all your phone, cellular, mobile, office, email, voicemail, fax and conference calling into a single personalized toll free 800 number. MyMessenger™ is the ideal for communicating time sensitive messages to multiple contacts without having to make repetitive phone calls. Whether a marketing message to existing customers, or simply information distribution, this service is unparalled. [PRWEB Sep 18, 2004]

Slide4less Welcomes Arrival of First
Raptor Shipment - Exciting, New Exkate
Electric Skateboard Line Breaks Price
Barrier at Under $500

Slide4less Welcomes Arrival of First
Raptor Shipment - Exciting, New Exkate
Electric Skateboard Line Breaks Price
Barrier at Under $500 03/14/2005 05:55 PM
The staff of Slide4less eagerly welcomed the first shipment of Exkate Raptor electric skateboards to the company’s showroom at 212 International Blvd. in Oakland., Calif. March 9. The Raptor series represents electric skateboards for the masses, with a price anybody can afford and the high performance old timers have come to expect. Could it really be true – an electric skateboard with Exkate’s performance for less than $500? [PRWEB Mar 11, 2005]

Video Streaming: Can You Say Magnify
That!? Who Will Capture Market Share in
this Exciting Emerging Market?

Video Streaming: Can You Say Magnify
That!? Who Will Capture Market Share in
this Exciting Emerging Market? 03/14/2005 05:24 PM
Video Streaming: Can You Say Magnify That!? Magnific’s Inc has released its 2nd Generation Cell Phone magnifier. This one will go hand in hand with the popular multi-media craze “ Video Streaming”. Favorite Sit-coms, Video Clips, Text messaging,Sports, News, Games and whatever your heart desires to watch while in limbo or experiencing the excitement of New Age Multi-Media Technology. [PRWEB Mar 10, 2005]

FOOTHILL RANCH, California –(PR
WEB)—September 26, 2004-- Debisys, Inc.,
a leading provider of prepaid solutions,
announced today the introduction of
¡Primero Uno!; an exciting bundle of new
products targeting the Hispanic market.

FOOTHILL RANCH, California –(PR
WEB)—September 26, 2004-- Debisys, Inc.,
a leading provider of prepaid solutions,
announced today the introduction of
¡Primero Uno!; an exciting bundle of new
products targeting the Hispanic market. 09/26/2004 03:48 AM
Debisys announces the availbility of several new products focused on the Hispanic market. All products are available for sale on the Debisys POSA network of over 12,000 merchants. [PRWEB Sep 26, 2004]

Bigfoot Communications has launched its
new and enhanced Bigfoot WebMail,
offering a completely new package that
will make email management easier,
simpler and a more exciting experience
for all of its new and loyal users.

Bigfoot Communications has launched its
new and enhanced Bigfoot WebMail,
offering a completely new package that
will make email management easier,
simpler and a more exciting experience
for all of its new and loyal users. 06/03/2004 02:08 AM
Bigfoot Communications has launched its new and enhanced Bigfoot WebMail, offering innovative features that will make email management easier, simpler and a more exciting experience. [PRWEB Jun 3, 2004]

Constructech Magazine Names ELAN™ as One
of Technology’s Hottest Companies
Leading Construction Automation
Technology Magazine Recognizes ELAN as
One of the Year’s Most Innovative and
Exciting Companies in the Home Building
Market for Second Consecutive Year

Constructech Magazine Names ELAN™ as One
of Technology’s Hottest Companies
Leading Construction Automation
Technology Magazine Recognizes ELAN as
One of the Year’s Most Innovative and
Exciting Companies in the Home Building
Market for Second Consecutive Year 07/28/2004 02:37 AM
Leading Construction Automation Technology Magazine Recognizes ELAN as One of the Year’s Most Innovative and Exciting Companies in the Home Building Market for Second Consecutive Year [PRWEB Jul 28, 2004]
Grok Description matches for JetBlue Is Still Exciting
GrokA matches for JetBlue Is Still Exciting

JetBlue Is Still Exciting

The following phrases have been identified by the grok system as matching this entry: