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Social Software needs to show the seams







Social Software needs to show the seams

Social Software needs to show the seams 04/20/2004 10:07 PM

Although I think the "socially awkward" and the "what's the point" problem of some social networking sites is a problem, I think the "suck up your email addresses from outlook" and the one click "spam all of my friends" features are the most troublesome. Stowe Boyd talks about his accidental "spam my friends with one click" episode with Zero Degrees.

Actually, what I find scarier is the way Spoke which takes all of your email address from your headers and makes a network out of them. So even if you don't "join" Spoke, if someone who you exchange email with joins, you're actually already in Spoke.

I think the key is user control and a clear interface of what is happening. I think UI used to be a lot about making things "seamless". I think when you are dealing with sensitive privacy related information, your UI has to make it very clear where your data is, when it is going to be transfered to another machine, and what the privacy policy of the said machine is. Every time data moves across a boundary, the user should know this an be provided a choice. UI's that deal with personal information should be about showing the seams, not being seamless.

Ross and Ju dith also chime in.




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Social Issues Surround Social Software
(Ziff Davis)


Social Issues Surround Social Software
(Ziff Davis)
06/25/2004 10:06 AM
Ziff Davis - Participants in the Supernova conference give insight into the social dynamics around the use of online social networking services, Weblogs and wikis.

Social Issues Surround Social Software


Social Issues Surround Social Software 06/25/2004 09:01 AM
Participants in the Supernova conference give insight into the social dynamics around the use of online social networking services, Weblogs and wikis.

MIT and Quanta want to take seams out of
computing


MIT and Quanta want to take seams out of
computing
04/11/2005 06:27 AM
Automating the boring bits

Social Software for the Deads


Social Software for the Deads 02/10/2004 03:02 AM

Yesterday, I dreamt that my father died.  So I woke up upset and disturbed.  Disturbed because my father is going to Paris today, a trip I have a bad foreboding about.  Chewing bad mojo all morning led me to think about using blogs as a memorial of sort and then spilled out into thinking about dead people in social networks.  Here are some notable pieces from that trail:

Rewinding a blog back in time

I thought it might be neat to have a blog that moves backward in time with posts sorted in reverse order.  So when I die, my blog will show posts from the day before I died and then the day before that and so on.  There will be blog comments by visitors before and after I died.  There are problems with this idea but is worth savoring to look for hidden passages to new ideas.

Blogging from the Grave

It would also be interesting to turn my blog into a wiki-ish blog after I died so that my friends can post to my blog for one reason or another.  In a sense, 'I' continue to live within the mind of my friends so 'I' am still blogging from the grave.

The Dead as a Party Host

I mentioned before that a 'center' of a social network doesn't have to coordinate or even be aware of the synergy he or she creates.  Come to think of it, the center doesn't even have to be alive.  For example, people who met each other at a funeral forms a social network around a dead person.

Zombies in Orkut

What should happen when a member of Orkut or LinkedIn dies?  It's bound to happen or have happened already.  Should his node disappear?  That doesn't make sense.  Two people having a friend in common is relevant even if the friend happens to be dead.  But if the node is left within the network, what are the downsides other than having to add a gravestone icon to the profile?


Lycos does some me-too social software


Lycos does some me-too social software 02/11/2004 07:01 PM
Do you accept Anil as your Lycoster?

Professional social software


Professional social software 12/31/2003 12:21 AM

Via D. Keith Robinson, LinkedIn is a social software system that works kind of like Friendster but is targetted at professionals. You sign up, create a profile that includes your industry and geographical area and it provides you with a number of tools to find other people with similar interests. More importantly, it lets you build up a network of contacts through which you can access other people. If nothing else, it's a great way of maintaining your CV.

Keith says he's had a few leads for freelance work from it so it appears to work. I've created an account; if you sign up, drop me an invite (my email address can be found via my contact page) and provided I have at least a vague inkling of who you are I'll add you to my immediate network.

Incidentally, the most connected member is currently one Joi Ito with 493 connections. I'm guessing LinkedIn follows power laws just as much as the rest of the web does.


Ideas for Social Software


Ideas for Social Software 12/31/2003 09:38 AM
Seconding Liz's linking to Matt Haughey's ideas for useful social software. Matt suggests "Epinions + Friendster," which sounds a lot like a company that Paul English, Rick Levine and I tried to start a few years ago. Matt puts the problem well: Last summer I moved to a town in a place far away from where I've spent the past few years, and one of the first problems I had to solve was finding the perfect everything. I quickly amassed a bunch of questions that took months of trial and error to answer through a network of new friends and...

Does social software matter?


Does social software matter? 01/04/2004 10:51 AM
I've posted an entry at Corante Many2Many on whether social networks such as LinkedIn matter......

Social Software for Set-Top boxes...


Social Software for Set-Top boxes... 03/23/2005 07:59 PM

You can download the core part of the material that follows as a PDF presentation entitled Social Software for Set-Top Boxes (4Mb).

A buddy-list for television:
Imagine a buddy-list on your television that you could bring onto your screen with the merest tap of a 'friends' key on your remote control. The buddy list would be the first stage of an interface that would let you add and remove friends, and see what your friends are watching in real-time - whether they be watching live television or something stored on their PVRs. Adding friends would be simple - you could enter letters on screen using your remote, or browse your existing friends' contact lists.

Being able to see what your friends were watching on television would remind you of programmes that you also wanted to see, it would help you spot programmes that your social circle thought were interesting and it could start to give you a shared social context for conversations about the media that you and your friends had both enjoyed.

Obviously there might be some programmes that you might wish to view with a significant other, but wouldn't necessarily want to advertise to the rest of the world that you were watching. For this reason your personalised settings would have to have all kinds of options to help you control how you were being represented to the wider world that were as simple to use and unobtrusive as possible. Primary among the tools at your disposal would be your ability to tell your set-top box not to advertise that you were watching any shows marked as for adults only and to mark certain channels as similarly private. These settings would obviously be on by default.

Presence alerts:
One of the core functions of a socially enabled set-top box would be to create the impression of watching television alongside your peer group and friends - even if you were geographically distant from one another. One key way to do this would be to create a sensation of simultaneity - to remind you that there are other people in your social circle doing things at the same time as you. This would allow you to create a mental impression of what your friends were doing.

Here are two versions of an alert that could fade up gently onto the screen when someone on your buddy list changes channel. These alerts would work in two ways - if the person was changing channel and landed on a station as a programme was just about to begin or within the first three or four minutes of a programme, then the alert would be immediate. This would give you the opportunity to change over to that channel as well without missing too much of the show. If - however - they were changing over to a channel in the middle of a show or they changed the channel again within ten seconds, then the alert would not be sent. They would have to have been watching the new channel for a few minutes before an alert would be sent. There would be nothing more intrusive and irritating than watching someone compulsively flick between channels at a distance (except perhaps being in the room with them as they did so).

The most important part of all these alerts is that they provide you with the option to join the person concerned in whichever programme they happen to now be watching...

Watch with your friends:
Now we have the concept of joining a friend to watch a show, we have to ask what should that experience be like? How should your parallel engagement manifest itself. Traditionally, net-mediated social spaces have tended towards text as a communicative medium. But this would seem like an enormously clumsy way to interact during a television programme.

Television is an audio-visual medium and there's no reason why your engagement with your friends shouldn't also be audio-visual. For this reason a simple high quality webcam above the television would help you see how your friends were responding to what was on screen - it would help you feel an experience of shared engagement without there being a need for overt discussion. By default your conversations with your friends would be muted, and you could - of course - minimise their images if they started to get annoying, but if you wanted to shout and scream alongside your friends, then you'd simply turn the sound back on. This would be the perfect form of engagement around certain sporting events, or for making a well-known television programme or film just the backgrounded context for a shared conversation.

In the mock-up below, you can see the cameras of three of your friends on the right. One person has wandered away from their TV...

Chatting and planning:
If your friends were in the room with you during an ad break, you might chat about the programme you've just been watching or bitch about the adverts in front of you. You might turn the sound down low for a few seconds and talk about something else completely. There are lots of contexts where the programme on television might not be the main focus of activity around the television. These might be times when it's still important to have a sense of what's happening on the screen, but where the social activity has been dragged to the foreground.

Set-top box social software would have to support such engagements. So how about a second view when you're in one of these social situations? From having the programme in the foreground, one simple switch of the button could drag your friends into the limelight. The programme could be fully or partially muted, and your friends automatically unmuted. Then you could chat to each other about the programme you'd just watched, or wait for the adverts to end together. You could even use these opportunities to plan what to watch next. If this was handled in a similar way to group formation and parties in online gaming structures like Halo 2, then perhaps one person could even set up the next programme and stream it to everyone else, or cue forward to show their friends the best part of a particular dance sequence or the key quote from a political interview.

Choosing channels and playing games:
Having this technology in place under your television could create a tremendous platform for all kinds of other applications or games to be layered on top of your television experience. And these could be equally usable with people in the same room as yourself. If you gave everyone a personalised remote control (or installed universal remote control software in something like a mobile phone) then people could propose changing channels but be over-ruled by other people in the room. The wonderful browsing experience of flicking through music video channels could be turned into a game, with each song being rated on the fly by everyone present or telepresent and records kept of channels and songs that people tended to enjoy. The same controls could be hooked up to other forms of interactive television or to net-enabled functionality on the boxes themselves...

Sharing a social library:
And finally, to return to the idea of media discovery and regenerating a social context around television programming, how about if the shows that many of your friends had decided in advance to record were automatically recorded by your device too. How would it be if you never missed the show that everyone was talking about? And if you had - your box could ask its peers for some kind of swarmed download if anyone still had a copy and it could appear in your local library overnight.

All this of course, is just the very beginning of the kinds of things that you could create with a socially-enabled TV set-top box. It's all basically just extensions of stuff that we're already doing in other media. There are still technological barriers of course - bandwidth and synchronisation being core problems. But we're gradually on the way to solving them.

To repeat - If you'd like to download this piece as a simple to read and print PDF presentation then you can do so here: Social Software for Set-Top Boxes (4Mb).

Addendum:
Here are a few related links that people have brought to my attention since posting this stuff up or since I finished work on the presentation and illustrations. I'm a little cross with myself for not posting this stuff up before, but hey...

Read the comments


Roleplaying in social software


Roleplaying in social software 01/07/2004 05:12 PM

This post is why I like danah boyd so much.  She not only is smart as a whip (as they say) but she writes about rocks!

roleplayi ng in social software.

Roleplaying in social software is not contained to just Friendster. I remember being quite humored to find that both Saddam and Dubya had LiveJournals during their tiff. This morning, i got a note from a fellow researcher, Anindita Basu, responding to my postings of Live Journal statistics:

oh, reminds me-- i meant to respond to your post about lj stats. i'm not sure about this, but i don't think they're taking roleplayers into account in their stats, and they're (or rather we're) probably throwing numbers off. that's what i'm looking at now, research-wise. blog-based roleplaying. communities appropriating online technologies to co-construct stories. there are a lot of young teenage girls who've set up blogs as harry potter characters, for instance, saying they were born on july 31, 1980 like harry potter and live in the UK. so male/female numbers are off as well as ages and locations. besides the whole harry potter community, there are a bunch of others, including buffy, lord of the rings and even pop icon based ones. i'm not sure how many are out there, if the numbers are significant enough to skew their stats out of their million users, but it's something to take note of.

I have *no* idea how many roleplayers exist within the world of LJ, but i'd bet that it's no small number. Yet, all too often, these subcultures go unnoticed by the larger tech world. This behavior is quite reminiscent of that vast community of fan fiction and slash fans. When i started working with Henry Jenkins, i was astonished to hear how many people produced fan fiction online. For those who don't know what fan fiction/slash are, imagine watching a TV show (like Buffy) and then writing back stories about what is really happening behind the scenes. Using the characters from the show, people would produce thousands of subplots, stories of the characters when they were younger/older, etc. Slash is a particular subform of fan fiction where underlying homoerotic/sexual subplots are revealed. Before the net, people were using zines to write fan fiction. Now, fan fiction writers from all over the world are connected via the Internet.

Fan fiction is a fascinating form of participation in media consumption. The audience participates on a deeper level, engaging with the characters and building a community of like-minded folks who help each other with writing, personal struggles, etc. Not suprisingly, quite a lot of fan fiction is created by individuals trying to work out their own demons.

Of course, here's where the lawyers have a field day (oh, Creative Commons...). The first issue is not surprising... Some have charged that this reappropriation of characters violates copyright/trademark. But, here's a beaut...

Often, teens are using fan fiction to explore their sexuality. When 14-year olds write fiction about sex, is it child porn? Even worse, when 14-year olds write about imagined sexual encounters with teachers (i.e. in the context of Harry Potter), is it pedophelia? Henry is having a field day looking into these claims. But it certainly puts a nice twist into the process.

Btw, for those who find this topic fascinating, definitely read Textual Poachers by Henry Jenkins. Oh, and Henry blogs in collection at Technology Review.

[zephoria]

Aesthetics of Social Software


Aesthetics of Social Software 01/07/2004 05:10 PM

Adina on Esthetics of Social Software [Weblogsky]

Adina on Esthetics of Social Software

Adina Levin posted a note about the discussions between Honoria and I re. esthetics of social networks and software. Adina notes some criteria. Honoria and I have been looking at three aspects of the subject:

  • social networks that form for esthetic purposes (e.g. mail art and network art)
  • esthetics represented in the visualization of social networks
  • an esthetic of social experience (e.g. harmonious and productive group-forming)


Honoria and I are assembling a panel on the subject for South by Southwest Interactive, along with danah boyd and Molly Wright Steenson. [Link to Adina's comments]

Here are Adina's comments:

Jon Lebkowsky and Honoria have an interesting insight about evaluating social software according to esthetic, leading to some reflection about the criteria for an esthetic of social software.

Thinking out loud, here are some criteria to consider...

* ease of groupforming
* intimacy gradient -- ability to create spaces on a continuum from public to private
* expressiveness -- ability for individuals and groups to express mood and style
* shared memory -- the social software equivalent of bookshelves and mantelpiece photos
* attractive front porches -- social public areas preceding private spaces
* helpful navigation -- clear signage, or meditative exploration

I'm on vacation, so I don't have Christopher Alexander near to hand; that would bring some good insight.

Here's Marc's comments.....

As the rush towards dating, business and jobs has raised the attention level of social software, I often try to factor in the importance of personal publishing, micro-content and aesthetics in general.  I have to remind myself that we called it "creativity software" before it was called "multimedia".

Now we are in the midst of the 'next big thing' - yet everyone (except for Jon, Honoria and adina apparently) is focused on the all mighty buck, rather than what makes the world a beautiful place.

YES..... in addition to the points made in the two lists above, I'll add:

- the face, the human face, the MOST beautiful thing around

- the act of identity browsing - cruising not after some fact, info bit or meme - but simply because you're interested in that person

- the kind of interaction, group forming, spontaneous combustion, pivot forming, game the system - on the fly - improvisation we saw with Fakesters, Tribe Tribes, etc.

- and soon some pretty sexy zoom up into to someone's face - even larger (made possible by Laszlo)

- and even sooner - the kind of group voice that the AlwaysOn Network will have (and Ecademy has had for a while)


Social Software for Children


Social Software for Children 02/16/2004 01:14 PM
Fiona Romeo has posted her notes from her excellent ETCON presentation, "Social Software for Children."
My talk focused on the findings of the BBC identity group's qualitative research and usability testing with children and teens. I shared insights into Jessica and Jake's approaches to identity management, friendship and group membership, with the view to inform actual product development work in this area.

While the purpose of my talk was to stimulate interest in the question: How can we ensure children's safety while letting them have expressive identities in social software?, I also gave some of my own opinions about the appropriateness - or not - of existing social software, and speculated about some positive future directions that wikis and weblogs could take (e.g. using RSS syndication to involve parents in the moderation of social spaces for children).

Link

7 pieces of social software you must
have,,,,,,,


7 pieces of social software you must
have,,,,,,,
05/07/2004 05:00 AM

Incentives for online software: the 7 pieces social software must have .... This is an excellent read as I think about Drupal's role within social software... After years of study, I found th is blog from Matt Webb most interesting, and actually very accurate. Enjoy reading. [drupal.org - community plumbing]

This is an excellent read as I think about Drupal's role within social software... After years of study, I found this blog from Matt Webb most interesting, and actually very accurate. Enjoy reading.

From the blog:

"We need mechanisms in the online software to bring in a similar incentive structure to the offline world. The single most useful piece of thinking I've been using is Stewart Butterfield's March 2003 post on the devices in social software, mechanisms successful pieces of social software tend to have.

Identity
Presence
Relationships
Conversations
Groups
Reputation
Sharing
I'll describe each of these, as I see them, critiquing AOL Instant Messanger (just as an exmaple), and then describe how we put them into use.

Identity | Your identity is shown by a screenname, which remains persistent through time. There are incentives not to change this, like having your list of friends stored on the server and only accessible through your screenname. This acts as a pressure to not change identity. Having a persistent identity is more important than having one brought in from the physical world.


Presence | Presence is awareness of sharing the same space, and this is implemented as seeing when your friends are online, or busy. AIM isn't particularly good at group presence and visibility of communication, although other chat systems (such as IRC and early Talkers) use the concept of "rooms" and whispers.

Relationships | AIM lets you add people as buddies. From that moment, their presence is visible on your screen. This is a relationship, you're allowed them to have an effect on your environment. Not terribly nuanced however.

Conversations | Conversations are implemented as synchronous messaging. There's a difference between messaging and conversations. Messaging is just an exchange of text with no obligation, but conversations have their own presence and want to be continued. AIM does this by having a window for a conversation. It's difficult to drift out of it, it hangs there, requesting you continue. Contrast this with email which often is just messaging, and conversations die easily.

Groups | AIM isn't great at groups. Although you can have group chats, the group is transient. People have more loyalty to a group when there's some kind of joining step, when they've made some investment in it. Entering a window just doesn't do that, and there's no property of the group that exists outside the individual user's accounts.

Reputation | Reputation is used more in systems which allow meeting new individuals. AIM's simple version of this is "warning". Any user may "warn" any other user. A users total "warn" level (a figure up to 100) is shown to everyone they communicate with. Unfortunately, it's not a trustworthy reputation system, and reputation is notoriously difficult -- but humans are great at dealing with it themselves, given certain affordances: persistence identities, and being able to discuss those identities with other people. AIM's simplistic relationship system makes reputation not so important though.

Sharing | People like to share. With AIM, sharing is often as simple as giving a friend a link to follow. Other systems, such as Flikr, are about sharing photographs. These act as small transactions that build genuine group feeling."

Curious what our Drupal development community thinks about these 7 components (as pivotal/needed) to the Drupal project. Thoughts/discussion? Thanks. [MapTheWay]


Diego on Social Software


Diego on Social Software 02/10/2004 02:49 AM
I've been catching up on some blog reading and noticed a good series of posts by Diego Doval: social software: representing relationships social software: automatic relationship clustering social software: representing relationships, part 3 If you've thought much about the whole social networking craze, have a look....

Shel on Social Software


Shel on Social Software 12/08/2003 12:01 AM

Shel Israel: Automating friendship with social software. "For me, there’s a sense of déjà vu. VCs are ponying up investments apparently without much sense of history. The business plans often emulate the worst thinking of the Dot Com Era and VCs, burned once seem undaunted by the experience."


An addendum to a definition of Social
Software


An addendum to a definition of Social
Software
01/05/2005 08:45 AM

I'm loath to wake the old evil beastie of definitions of social software, but I came across some old notes that I sent off to someone in October and I'd like to keep track of it for later. Basically the question was could you produce a short and pithy, mostly accurate short-hand description of social software that mostly worked. I came up with:

Social Software can be loosely defined as software which supports, extends, or derives added value from, human social behaviour - message-boards, musical taste-sharing, photo-sharing, instant messaging, mailing lists, social networking.

I slapped a lot of examples in there because it seemed to clarify the issue a bit. Note, this is a shorthand, and nothing more - my fuller posts on the subject include: My working definition of social software but I think maybe I prefer this shorter, rotted-down and composted version.

Read the comments


The Social Software Patent Mess


The Social Software Patent Mess 11/12/2003 01:34 PM
Not sure what it is with silly patent messes this evening, but they're popping up in every other story. The latest one details some of the pendi ng patent fights likely to happen in the tremendously overhyped social software world. There's been a lot of inbreeding within the social software world with a number of the early players all investing in each other. Reid Hoffman and Marc Pincus, for example, were both early investors in Friendster - and then went on to create their own social networking services that targeted different markets. However, now that the venture capitalists have swooped in, the fear of a patent battle is increasing. Jonathan Abrams of Friendster raised some eyebrows a few months back when reporters asked him about business models and he started ranting on and on about the patents they planned to get. So now, Hoffman and Pincus have teamed up (without Abrams) to buy the old patent that SixDegrees had many years ago. They're basically hoping to use it as a defensive tactic against any patents Friendster gets. I'm still wondering just what's so innovative about any of these services that deserves a patent, but that's a different debate. The article has plenty of details about what's happening, but all I could think while reading this was that this focus on patents, rather than actual innovation, business models or customers suggests some of these services are already on the downswing. The "space" itself hasn't even figured out a revenue model and new sites are showing up every day - and the focus is on who gets the patents? It has all the makings of a nice little infighting battle where all these companies drag each other down.

Mobile social software privacy


Mobile social software privacy 08/04/2004 01:47 PM
I wrote a piece for TheFeature.com about UC Berkeley Professor John Canny's work on designing privacy systems for mobile social software (MoSoSo) networks.
Another method takes advantage of "the natural incentives that occur in peer communities, as manifest in things like Napster and Gnutella," says Canny. "It does seem within a community you have a few altruistic people who will, for whatever reason, help the community by providing the service, and from a privacy perspective you can do a lot if you can identify some users who are willing to leave a machine online that provides some privacy protection. The rest of the people in the community can use that machine. They don't have to trust the owner of the machine because the algorithm is set up so that the owner of that machine can't get access to that machine anyway, but if they provide this service, they can protect their peers' information from the service provider."
Link

The Social Impacts of Software Choices


The Social Impacts of Software Choices 02/01/2005 09:07 PM
I only mentioned this in passing in my post about accountability the other day, but the choices all of us make when creating software, or when finding new ways to use it, are selecting for certain behaviors. This has a tremendous number of implications, despite the fact that the effects...

Gender, personality, and social software


Gender, personality, and social software 02/17/2004 11:56 AM
"I feel like I'm at a Microsoft monastery here," wrote Rory Blyth from the most recent Professional Developers Conference. "I think I've seen about 2.5 females ... it's like they're an endangered species." The observation holds equally true for open source conferences.
...
If we expect social software to help rewrite the productivity equation, social skills and protocols become critical parts of the game. How can social software succeed if, in its development, half the population is so poorly represented? [Full story at InfoWorld.com]
This column touches on two third-rail issues: personality and gender. The Wired article on Asperger's syndrome cited in the column was incorrectly dated, by the way. My error: it was of course published in 2001, not 1991. That slipped past me and my editors, but my friend Larry Welkowitz, a psychologist and AS specialist, caught it. ...

Berkman Audio on Social Software


Berkman Audio on Social Software 04/09/2004 04:12 PM
Harvard's Berkman Center's Mary Bridges and friends have put together an 8 minute audio report, from the SXSW conference, on social software....

Blog aggregator and social software


Blog aggregator and social software 02/05/2005 09:53 PM
Pito talks about the way the blog aggregator he's building, BlogBridge, has some tagging and social software capabilities. (BlogBridge, even in its current state of development - alpha - has become my regular aggregator. Disclosure: I'm on its board of advisors.)...

Moible social software applications


Moible social software applications 07/28/2004 02:53 PM

From Clay Shirky via ElasticSpace.......

Coolio list.....


Blogs, Wkis and Social Software


Blogs, Wkis and Social Software 06/06/2005 12:13 AM

Some friends asked me why we weren't mentioned in this article in CNet. I guess I have to go schmooze up the writer - Josuhua Jaffe.

But I wonder - why Joshua didn't mention 1Up, Tribe or aSmallWorld or Yahoo 360? He also didn't mention LinkedIn, MySpace or hi5. I guess there's allot going on - and the focus of this article is on corporatioons doing work - not individuals finding jobs or having fun.

But one thing it implies - is that the COMBINATION of blogging with something else! Perhaps now folks will see that it's time to move beyond thinking of blogging as some stand alone activity and see it as a natural form of expression and feature - that then gets applied to EVERY kind of activity.

This is at the essence of DLAs. An integrated, aggregated and highly customizable experience that combines social networking, blogging, media and communications with whatever the focus constituency, company assets, positioning or approach calls for. Oh yah - and mobile too (thanks Russ!)

We've been getting allot of great reception from our DLAs ideas - so we'll have plenty of examples to show and talk about in the near future.

Final note: I can't wait to see what 6A comes up with - and what Micahel Sippey is all about.


Is Social Software Bad for the Dean
Camapign?


Is Social Software Bad for the Dean
Camapign?
01/26/2004 10:59 PM
I'm getting the same cognitive dissonance listening to political handicappers explain Dean's dismal showing in Iowa that I used to get listening to financial analysts try to explain dot com mania with things like P/E ratios and EBITDA. A stock's value is not set by those things; it is set by buyer and seller agreeing on price. In ordinary markets, buyers and sellers use financial details to get to that price, but sometimes, as with dot com stocks, the way prices get agreed on has nothing to do with finance. In the same way, talking about Dean's third-place showing in terms of 'momentum' and 'character', the P/E and EBITDA of campaigns, may miss the point. Dean did poorly because not enough people voted for him, and the usual explanations -- potential voters changed their minds because of his character or whatever -- seem inadequate to explain the Iowa results. What I wonder is whether Dean has accidentally created a movement (where what counts is believing) instead of a campaign (where what counts is voting.) And (if that's true) I wonder if his use of social software helped create that problem. - More at http://www.corante.com/many/archives/2004/01/26/is_social_software_bad _for_the_dean_campaign.php

Many-to-Many: Is Social Software Bad for
the Dean Campaign?


Many-to-Many: Is Social Software Bad for
the Dean Campaign?
01/28/2004 10:18 AM
Is Social Software Bad for the Dean Campaign? .. Did Dean create a campaign or a movement? .. posts his occasional think piece .. Clay Shirky wonders .. many-to many

corante.com/many/archives/2004/01/26/is_social_software_bad_for _the_dean_campaign.php
track this site | 8 links


Social Software and the Politics of
Groups


Social Software and the Politics of
Groups
01/07/2004 02:56 PM
Social software, software that supports group communications, includes everything from the simple CC: line in email to vast 3D game worlds like EverQuest, and it can be as undirected as a chat room, or as task-oriented as a wiki (a collaborative workspace). Because there are so many patterns of group interaction, social software is a much larger category than things like groupware or online communities -- though it includes those things, not all group communication is business-focused or communal. One of the few commonalities in this big category is that social software is unique to the internet in a way that software for broadcast or personal communications are not. - More at http://www.shirky.com/writings/group_politics.html

O'Reilly ETech: Social Software Showdown


O'Reilly ETech: Social Software Showdown 02/10/2004 02:53 AM
The O'Reilly Emerging Technology Conference kicks off Monday, and the rising field of social software looks to take center stage. If you thought peer-to-peer and groupware are dead, think again. They're back in a big way.

Social networking software continues to
grow


Social networking software continues to
grow
12/02/2003 03:08 AM

Social software, applications which enhance human collaboration, continue to spur new software . Projects including Friendster , Tribe.net , Ryze , and Eliyon are populating and connecting users into social networks . FOAF develops a standard for networking, while Microsoft is considering a move in this area.

The popularity and perceived efficacy of social software is perhaps part of a patent drive to claim the six degrees of separation as intellectual property , or small world theory, which supports many of these collaboration engines. This interdisciplinary theory, perhaps most powerfully developed in social network analysis , has been applied to a variety of fields, including internet structure and security .

(thanks to Clara Yu!)


BEDD Mobile Social Software: Obviously
Has Been to Singapore


BEDD Mobile Social Software: Obviously
Has Been to Singapore
06/09/2004 10:57 AM

BEDD-main-menu.jpg imageIt's just in Singapore now, but there's another social mobile networking service now called BEDD that uses Bluetooth/SMS/MMS/IM or email to connect people when they are physically close by. It's orients around phone-to-phone connections, too, which means its pretty much limited to the range of your phone's Bluetooth receiver, but they have a large range of services, including dating, eBay-like auctioning, buddies, software distribution, and more. Actually, the more I look at this, the more I'm noticing this service has been out for a while (on Series 60s phones, at least), although they just had their official 'big launch.' I guess the news is that they're aiming to roll out to the rest of Asia, Europe, and the Americas soon.

I'm not too big on the Bluetooth-based mobile social softwares, not because I don't like the concepts, but just because Bluetooth has such a short range. Even here in New York you'd have to be on the same side of the block for this to be useful; I can only imagine how infrequently you'd hook up with someone in a less densely packed city. I need a GPS-enabled phone sending my location to a central server, with user-definable ranges of intersection. And a pony.
Rea d [HardwareZone via AdMBlo g]


Google launches social software tool


Google launches social software tool 01/26/2004 02:21 AM

Google, the world's leading search engine, has quietly released a social software application. Orkut is invitation-only, and represents a potentially significant intervention within that new, burgeoning field.

(via OLDaily )


Social Software ideas A Whole Lotta
Features


Social Software ideas A Whole Lotta
Features
12/31/2003 05:00 AM
folks

a.wholelottanothing.org/features.blah/entry/007633
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K-Logs: How Social Networking Software
Helps and Where it Doesn't


K-Logs: How Social Networking Software
Helps and Where it Doesn't
01/07/2004 06:25 PM
M2M.  David Weinberger critiques social networking software (rightly).My take:  There isn't any magic in social networking software.  The value this software provides is much more basic than many people think.  Here's what it provides:
  1. It contains solid (but private) contact information on all members.
  2. Profiles are available on each member (on LinkedIn you can put in a resume).
  3. There is a safe, formal method of requesting contact with other members you don't know.  This is like UserLand's spam free e-mail.
  4. The connection info (you know D through B and C) is more of a gimmick than something that provides real value.  There is a small amount of comfort involved in knowing how you are connected to other people (you can also get info on how many people they are connected to, which is like a PageRank for social networks). This is the part of these networks that confuses everyone.
  5. There is a search function for finding other members based on information in the profile (interests, company, job title, etc). 

Now that we have demystified social networking software, let's think about how to apply the features in an open system that works in conjunction with weblogs.  The current systems are too closed and limited to be of much long term value.  Here's my thinking:

  • Solid information on weblog authors.  It would be great to have standardized weblog profile and contact information.  Currently, contact and profile information on weblogs, if it is there at all, is all over the map.  It really sucks.  Sure, you can read what someone is writing on their weblog, but you often need ESP to determine who they are, what they do, etc.
  • A safe way to share contact information.  Way too many people publish their e-mail address in the clear on the their weblogs.  There should be a way to restrict that (via a spam free e-mail feature) that would allow the weblog's author to release solid contact information (e-mail, phone, address) to readers that they authorize.
  • Search!!  This is a simple and powerful feature.  Want to find Microsoft or Google webloggers?  Why wait for someone to build a list that may or may not be out of date?  A search function on social networking profile information derived from weblogs would solve this quickly and with much more accuracy than a random Google search.
  • Categorization.  Have a look at Jon Udell's lists of CXO webloggers on the right hand side of his weblog. How easy would this be to create if you had solid contact information contained in a social networking system.  In fact, you could build directories on the fly customized to your needs based on good profile information.
  • Community and portability.  The advent of open profile information would allow people to create custom communities.  There is a lot of power in creating ad hoc communities of members using this type of information.  It could also be used to allow members of that community to build contact lists in other applications (e-mail and IM) that are constantly and automatically updated (a new role for Newsgator -- creating auto updated contact lists for e-mail apps).

OK, this would be very, very easy to do in the weblog world if we start right now.  All that is needed is a simple standard for an XML profile (as simple as RSS -- which only Dave seems able to build)  that can be published by weblog authors in a form on their weblog tool of choice.  If the vendors (UserLand, Blogger, and SixApart) did this, within weeks sites like Feedster and Technorati would have tools that took advantage of that information.  This would then usher in a whole new deluge of innovation similar to what we are seeing in RSS today.  Let's put Friendster out of business and open this up.

plasticbag.org | webl0g | Social
Software for Set-Top boxes...


plasticbag.org | webl0g | Social
Software for Set-Top boxes...
03/24/2005 08:43 AM
Social Software for Set-Top boxes .. genius

plasticbag.org/archives/2005/03/social_software_for_settop_bo xes.shtml
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Preamble towards a post on Social
Software for Set-top boxes


Preamble towards a post on Social
Software for Set-top boxes
03/23/2005 07:59 PM

The following post contains some of my thoughts about Social Software for Set-Top Boxes. But before I do so, I thought maybe I should write really briefly about some of the context. I've been thinking around this stuff for a very long time now, but I've been too disorganised and busy to put any of it out in public. The last thing I wrote around this area was several months ago, and was in fact entirely an attempt to set the scene a little for what I'm going to write next. It was about conceptualising how a connected media hub might operate in the home. For more background on that, you should read the three posts I wrote back then, the last of which has enough pictures to give a sense of the whole concept without the effort of ploughing through my clumsy inarticulate prose:

I started writing this post and the following post immediately after producing the pieces above, and the illustrations and design work you'll see were well on their way before Christmas. I decided to postpone publishing it for a variety of reasons, including the fact that I felt it had a certain amount of synergy with the paper that Matt Webb and I were going to be presenting at ETCon with Paul and Matt Biddulph on "Reinventing Radio". But with that paper now out of the way (and available here: Reinventing Radio: Enhancing One-to-Many with Many-to-Many) I think it's probably the right time to launch into it. So with no further ado: Social Software for Set-Top Boxes.

Read the comments


Shwirz of Gazm.org back on social
software


Shwirz of Gazm.org back on social
software
07/05/2004 11:26 AM
Jacob Shwirz, formerly of gazm.org (an interesting experiment in social commenting sorta), is back blogging about things social: Well, after spending 6 months getting settled into a new life in Israel I'd like to get back into talking about the fascinating topic of the Internet as a social medium and its potential to bring people (friends and strangers) together. My interest in this area has never waned but now I'd like to be more proactive and not have this blog be just about my immigration to Israel....

Found objects: Social Software
Mind-map...


Found objects: Social Software
Mind-map...
10/29/2003 12:10 AM

I've not got an awful lot to say about this this fantastically interesting mind-map of social software, but I think it's slightly too important and interesting to be left loitering in the linklog.


"plasticbag.org | webl0g | Social
Software for Set-Top boxes..."


"plasticbag.org | webl0g | Social
Software for Set-Top boxes..."
03/27/2005 04:51 AM

Group As User: Flaming and the Design of
Social Software


Group As User: Flaming and the Design of
Social Software
12/19/2004 03:53 PM
When we hear the word "software," most of us think of things like Word, Powerpoint, or Photoshop, tools for individual users. These tools treat the computer as a box, a self-contained environment in which the user does things. Much of the current literature and practice of software design -- feature requirements, UI design, usability testing -- targets the individual user, functioning in isolation. And yet, when we poll users about what they actually do with their computers, some form of social interaction always tops the list -- conversation, collaboration, playing games, and so on. The practice of software design is shot through with computer-as-box assumptions, while our actual behavior is closer to computer-as-door, treating the device as an entrance to a social space. We have grown quite adept at designing interfaces and interactions between computers and machines, but our social tools -- the software the users actually use most often -- remain badly misfit to their task. Social interactions are far more complex and unpredictable than human/computer interaction, and that unpredictability defeats classic user-centric design. As a result, tools used daily by tens of millions are either ignored as design challenges, or treated as if the only possible site of improvement is the user-to-tool interface. The design gap between computer-as-box and computer-as-door persists because of a diminished conception of the user. The user of a piece of social software is not just a collection of individuals, but a group. Individual users take on roles that only make sense in groups: leader, follower, peacemaker, process nazi, and so on. There are also behaviors that can only occur in groups, from consensus building to social climbing. And yet, despite these obvious differences between personal and social behaviors, we have very little design practice that treats the group as an entity to be designed for. There is enormous value to be gotten in closing that gap, and it doesn't require complicated new tools. It just requires new ways of looking at old problems. Indeed, much of the most important work in social software has been technically simple but socially complex. - More at http://shirky.com/writings/group_user.html
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